The 13 App Ideas That Could Change Your Business

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Mobile apps have transformed many things, among them user browsing experiences and online shopping patterns. Mobile apps have reinvented business communications allowing businesses to optimize on financial and operational performance.

In addition, mobile apps continue to accelerate digital retail practices, especially as online retailers view mobile apps as a frontier in mobile commerce. There’s no doubt that mobile applications have dominated businesses, from small enterprises to large establishments.

Mobile apps continue to push boundaries in business process developments. So, if you’re looking to build your first app, here are some app ideas that could change your business.

1. Scan and Shop App

The “scan and shop” app lets users scan items they find physically so that they can order them online. The scan and shop app allows users to physically translate their physical shopping experiences to online. The app allows you to scan items and track them back online by images. This approach allows customers to buy products easily from online stores. Scan and shop apps allow vendors to add more features to make the app experience interesting. Businesses looking to transform their online shopping experiences can invest in scan and shop apps.

2. Mall Navigation

Although the Covid-19 pandemic saw shrinking mall spaces following social distancing measures in public areas (stores and malls), digitization has the potential to debunk this anecdotal talk with mobile commerce. Mall navigation apps will secure the digital maps of all the physical malls in a specific area, allowing users to locate specific stores in malls.

These apps allow shoppers to physically locate a store and use navigation to physically visit and shop. This app can navigate directions and maps, check restaurants, stores, bathrooms and locate parking spaces. So, if you’re a business enterprise or an individual running a commercial building, a mall navigation app is a must-have.

3. Restaurant Booking

Among the most hit businesses by the pandemic was the hospitality industry, hotels and restaurants being the biggest culprits. Luckily, the pandemic revealed that apps could bridge gaps in customer service through graphical restaurant reservations.

Nowadays, couples, families, individuals, and groups can use mobile apps to book hotel reservations. To what’s known as the graphical restaurant reservation, this booking app gives you access to a restaurant’s physical layout and general appeal. Graphical restaurant apps allow you to select your preferred dining spaces (and tables) for a specific time.

4. Supermarket Checkout

Supermarket checkout apps let users compare prices in different product categories. In addition, these apps let you automatically scan products and make purchases using e-payment gateway integrations. Integrated e-payment options provide improved shopping capabilities and superior experiences for prospective customers. Businesses can use this app idea to bolster online retail experiences.

5. Health Check-up and Food Planner

Health is a priority today more than ever. That’s why health insurance has skyrocketed in the last decade with rising emphasis on disease prevention and management. The health check-up and food planner app checks your health on a daily basis and suggests the meals that you should consume to remain healthy.

Health check-up and food planner apps incorporate temperature measures, body mass indices, blood pressure, body weight, and calorie count metrics. Collectively, these metrics can be used to boost your dining experiences, especially if you run a fast-food, groceries, hotel, tours and travels business.

6. Voice Translation App

There’s no doubt that business is about communication and agreements. In the contract management process, a central part of negotiation is establishing clear communication that supports all procurement needs. Businesses engage in “buy-and-sell” processes that often involve communication between people of different cultures.

A voice translation app understands the rising globalization and multiculturalism. This app responds to differences in languages, especially between employees, customers, professionals, and associates of different cultures. A voice translation app is a superior tool if you’re looking to foster communication in a multicultural workforce environment.

7. AI-Based Picture Translation

We all have challenges translating road signs, pictures, images, and signatures – especially when traveling to another country or exploring a foreign culture. So, just like Google Translate or Lens, an AI-based picture translation app allows travelers to translate pictures, texts, images, and objects. AI-based picture translation apps would transform business experiences, especially enterprises looking forward to transforming and reinventing how they communicate to multicultural audiences.

8. Criminal Alert App

Businesses in warehousing, logistics, and procurement definitely need a guaranteed security solution. A criminal alert app is embedded in warehousing computers, personnel devices, and procurement endpoints to detect any anomalies in inventories. A criminal alert app is important for monitoring inventory inflows and outflows, and monitoring warehousing activities. This app provides end-to-end visibility to procurement processes, enabling store owners and warehouse floor supervisors to keep track of inventories.

9. Exam Study

Virtualization is changing traditional education with online distance learning opportunities. New learning platforms such as Coursehero, Coursera, Doordash, and Quizlet are at the center of traditional learning transformation. Already, schools are implementing software and adopting technologies to support this transformation. In responding to this shift, businesses in education and higher learning sectors may consider investing in these apps.

An exam study app is a virtual study app where students can meet virtually and revise for upcoming exams in a particular discipline. By using exam study apps, learning can be facilitated using discussions, study tools, and study materials. This app would definitely be a win for enterprises in research, academia, higher and Montessori curriculums.

10. Call Recording App

Cybersecurity is a rising issue in enterprise security especially with the uptake of digitization solutions in business processes. Unfortunately, despite the significance of cybersecurity in today’s online shopping, most customers still fall victims of phishing and spam calls.

Most businesses are investing and downloading call recording apps so that when they’re harassed by scammers, they can record, save and share the audio file with anyone. This app is critical for all enterprises that want to share scamming and phishing audio calls to internal personnel as a measure against cybercrime.

11. Tip Calculator

The tipping culture is forever changing and affecting businesses differently. This app has a calculator that allows faster entry of food bills when you’re dining with friends and family and you want to split the bill. The tip calculator calculates the total amount to tip. This app is a critical component for hotels, restaurants, and businesses in the hospitality sector where tipping is nigh.

12. Sell, Buy, Rent Apps

The sell, buy and rent app is just like the Facebook app but with added functionality. This app lets users hire products online, buy or sell. Apps like Airbnb, TripAdvisor, Expedia, Vrbo, and Plum Guide let you hire properties for a specified duration. However, a sell, buy, or rent app allows active customer-buyer engagements, facilitating property and goods transfer either through buying or renting out.

13. M-Commerce Apps

Mobile commerce, popularly referred to as M-Commerce, refers to shopping on a mobile device, especially a smartphone, tablet, or wearable. The future of m-commerce is bright with customers turning to mobile shopping solutions. This means that for forward-thinking organizations, a simple m-commerce app can put you ahead of competitors.

Mcommerce allows you to operate contactless ordering and delivery applications. This improves the entire customer service experience by using innovations such as virtual reality, artificial intelligence, and mixed reality. For instance, virtualization and mixed reality allows shoppers to try out new outfits before purchasing. That means that malls and fashion retailers must look at Mcommerce apps as the next frontier in retail fashion.

Contact NS804!

There’s no doubt that a superior digital retail strategy combines an intuitive, user-friendly digital store and a fully functional website. However, mobile apps are complementing digital retail strategies especially with the accelerated uptake of mobile solutions. Rising adoption of smartphones and infiltration of internet connectivity continue to define new shifts in mobile app adoption.

Contact NS804 to transform your business with intuitive mobile applications.

5 Features Every Employer App Needs to Have

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There are good reasons why you need an employer app to run your organization efficiently. You need to log and track the working hours of your staff, whether they’re in the office or work from home. And you must comply with the relevant labor laws and data privacy regulations. Furthermore, it makes sense to prioritize contactless approaches to reduce the risk of staff contacting Covid-19 and other transmissible diseases. 

You may use a paper-based staff register or a database running on a PC, but these are not the best solutions for achieving the above goals. And that’s because most, if not all of your employees, own at least one smartphone. Or you may have already provided smartphones to your employees, meant for all essential company communications. 

Thus, it makes good business sense to utilize these smartphones as a core part of your company’s infrastructure. But to take advantage of this infrastructure, you’ll need to create an employer app with the following features.

1. Every Employer App Should Have Chat And Messaging Features

Phone calls cost money, take time, and can be disruptive. So you want to keep calls at a minimum, especially in an enterprise setting. But you’ll still want to reach employees and for them to contact you or their colleagues without hindering their workflow.

One of the best ways to build a robust communication pipeline is by implementing chat and messaging functionality. And this will allow everyone on the team to communicate throughout the workday and respond at their earliest convenience. You can also limit who receives communications and what type of information they can access.

2. Add Push Notifications For Emergency Situations

Push notifications have become commonplace in most customer-facing applications nowadays. But did you know that they can be equally powerful in an employer app? 

Consider a potentially fatal situation where some of your offices have caught fire. Your company’s emergency alarm system should alert everyone. And employees may panic and have trouble finding the nearest emergency escapes. But if employees immediately receive a push notification with clear and concise instructions about how to exit the building, it may save their lives.

3. Implement FAQ And Search Functionality

Even employees that have worked at your company for a long time may have questions or have forgotten some rules. Thus, add an FAQ section in your employer app where they’ll find answers to their most crucial questions. And make it easy for them to find information and even mission-critical files via the search function.

4. Improve Security With Two-Factor Authentication (2FA)

You can make it easy for your employees to sign in with their personal or work accounts. But given the high frequency of cybercrime lately, it’s best to harden security. Therefore, sacrifice some convenience for the improved security that two-factor authentication brings to the table. Apart from their username and password, employees will have to supply additional information, such as employee biometrics or a code sent to their smartphones.

5. Share Content And News Directly 

Your employer app is the perfect vehicle for sharing content and news that will get everyone on the same page. Furthermore, you can keep your employees updated on the latest developments within the company and any sudden change of direction. And you can do this by implementing a notification system that operates in a top-down manner. 

In Conclusion

Company communications should always facilitate the efficient transfer of information throughout an organization. But it must be easy-to-use, secure, and mobile-first to comply with the needs of modern organizations. Contact NS804 to learn how we’ll help you develop an employer app that enhances your organization’s communications.  

Productivity Slump? Improve Your Workflow with These 5 Features

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Workflow management apps are meant to enhance the productivity of your employees. If your organization is building an app to handle a slump in productivity, there are certain must-have features on the app. These features will address bottlenecks that often affect the speed and efficiency in the handling of tasks. A common problem that hurts productivity is the lack of clear assignment of responsibility and authority. Gray areas often result in tasks remaining pending for too long with no one being reprimanded. To address this, here are must-have features to address the productivity slump.

1. Status Indicators on Workflow management apps

Status indicators on a workflow application are useful when people have over one task running at a time. They can keep track of their workload, which helps in better time management. For managers, status indicators help to manage employees better and avoid overburdening staff. They can see the most urgent tasks whose deadlines are drawing close and assign help if required. Color-coding of tasks according to urgency is another useful feature because it draws attention to urgent tasks.

2. Notifications

Notifications are useful in boosting productivity, whether on a web application or mobile app. Employees should receive notifications for new task assignments, when they need to approve something, or when deadlines are drawing closer. Notifications are useful when the management needs to disseminate a message quickly and simultaneously to all employees. Everyone gets to be on the same page.

3. KPI-Reports on Workflow Management Apps

An efficient way to boost productivity is to build performance reports within the workflow management app. This way, individual employees can monitor how far along they are in meeting their goals for a particular review period. Salespersons would benefit from such an approach to self-management. KPI reports can also be pulled at the team or departmental level.

4. Monitor User Behavior through Analytics

When building a workflow management app, integrating analytics can help improve the app in the future. By monitoring user behavior, it’s possible to gain insights on the most useful features, the least used features, and the main exit points from the app. User behavior analytics reveal the choke points on the app, which may be a hindrance to productivity. A UI that is too complex can also hurt productivity if employees perceive software as being too complex.

5. Integration with Other Apps

Productivity suffers when employees have to toggle between multiple apps to get their work done. An app that integrates with other cloud-based applications can go a long way in remedying this. For instance, if a project management app can sync with calendar apps and document editing suites, it would make scheduling of meetings and sharing of documents much easier. The goal should be to put as much control, speed, and efficiency in the hands of employees.

Building Productivity Solutions

Before your business builds a custom workflow management app, you need to identify the right development team. The team should be ready to build a solution that speeds up your workflow by allowing parallel handling of tasks where possible. They should also include an analytic dashboard to keep track of how well the app is helping improve workflow.

Reach out to NS804 for all your business app development needs. NS804 is a world-class mobile app development company with experience in helping businesses build apps to transform their workflow.

Ecommerce and Apps: Should You Consider It?

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A critical facet for any e-commerce business is a well-designed and optimized online store. Nevertheless, despite the emergence of mobile applications in modern-day digital retail, most retailers still wonder whether they need to adopt a mobile app to accompany their online stores.

Google published research showing that 56% of smartphone users were highly involved in online retail. According to Google, 58% of smartphone users check prices, monitor trends, view customer responses, and evaluate client feedback. Most smartphone users were also involved in product and review comparisons and even buying products.

Further statistics revealed that 66% of smartphone users made online purchases once a week. For most smartphone users, online purchases were made by phone as opposed to desktop devices. The prevalence of mobile apps is driven by the accelerated adoption of smartphone devices, alongside higher internet penetration rates.

Therefore, although retailers are wondering whether to uptake mobile apps to complement their digital retail efforts, it’s important to remember that users first view products on their smartphone devices before making purchases on desktop PCs. Most importantly, with the emergence of highly optimized apps, making online purchases via apps is becoming more streamlined, making mobile apps the go-to option in the e-commerce marketplace.

So, here are the top reasons you should consider e-commerce and mobile apps.

1. Loyal audiences

One of the greatest benefits of an app is the ability to build loyalty with the targeted audience. 67% of online buyers prefer apps offered by their brands and companies according to data by Adobe. These statistics clearly show the impact of digital platforms in reinforcing customer and brand relationships. But how do you encourage your targeted audience to download and install your app? Well, focus more on the user interface and user experience and offer better discounts and more attractive deals.

2. Faster buying process

Traditional brick-and-mortar stores have longer queues that point to a slow check-out process. Traditional check-out processes in brick-and-mortar stores are responsible for higher customer service costs, delayed check-out processes, and may inhibit customer retention. Luckily, the emergence of mobile apps has simplified the purchase and check-out process. Ecommerce mobile apps come with a payment gateway functionality that allows app users to purchase products and services from authorized vendors. That ultimately facilitates a faster buying and a timely check-out process.

3. Product listing

Product listing is a critical aspect of any e-commerce process. A product listing is what the customer sees when they search for a product online. For sellers, product categorization is one of the greatest benefits of e-commerce. Sellers can use categories to streamline the ordering and purchase process, allowing fewer errors in procurement and supply chain processes. One advantage of e-commerce is that customers can add products, product categories, product descriptions, images, pricing, and delivery date. Product categorization allows vendors to inform customers more about the product, allowing buyers to know what retailers have.

Product listing best practices:

The following are the tips and tricks of product listing and categorization:

  • Maintain image dimensions
  • Use a high-quality image resolution
  • Provide multiple viewing angles for your products
  • Use lipsticks when displaying or showing multiple product views
  • Consider UX-design and UI-design that facilitate a 360-degree product view.

Customizing your product listings makes them appealing and attractive, enhancing your chances of online retail success.

4. Improved marketing communication

Marketing is principally about communicating and educating prospective clients. Marketing outreach targets educating users and prospective customers about the benefits and drawbacks of products or services, including the drawbacks of competitor products. Mobile apps and eCommerce platforms act as central communication platforms, providing insight and knowledge to customer and client groups.

An e-commerce mobile application provides a communication channel for different stakeholders, including clients, prospective customers, and brands. This communication acts as an avenue for brand positioning and marketing excellence. So, complementing a mobile app with an intuitive online store helps deliver superior marking and outreach.

5. Efficiency

The intuitiveness, user-friendliness, and accessibility of mobile apps render them ideal for many customers. Today, online shoppers are leveraging mobile apps to streamline their purchase and procurement processes. And even though you might incur a substantial sum developing a solid app, be assured that it will generate incomparable value within a short period. A well-designed app with superior functionality has unmatched potential for long-term value. Apps’ overall functionality delivers superior performance, enabling businesses to be more agile and efficient in their routine business processes.

6. Reduced response time

Vendors and customers want a rapid, time-to-value service. A mobile app is smooth and streamlines the purchase process, saving time and money in routine check-out processes. The response time for mobile apps is considerably less than for web platforms or websites that retrieve data quickly. So, e-commerce stores with mobile apps are well-positioned to serve customers faster than online stores without complementary apps.

7. Personalization

E-commerce platforms and mobile apps have many opportunities for personalization. That’s because retailers can understand and use customer shopping patterns to build more personalized retail experiences. If personalization is well-planned and combined with push notifications, it can deliver superior marketing campaigns that touch the hearts of shoppers. E-commerce platforms and mobile apps provide retailers with countless opportunities for shoppers to connect with brands. Customer connection is reinforced through a solid personalization approach, providing retailers with fresh opportunities to revamp their revenues.

8. Multiple payment options

The emergence of the fourth industrial revolution has transformed the online shopping experience. The emergence of IoT, artificial intelligence, data analytics, big data, and blockchain has helped transform the digital marketplace. Nowadays, with digitally secured cryptocurrencies like Bitcoin, Ethereum, Doge, Binance, or XRP coin, you can access limitless retailers. Cryptocurrency provides shoppers with numerous payment getaways, streamlining the online shopping experiences for millions, if not billions of online customers.

9. Customer relationship management

Customer relationship management is an evolving field of marketing. Customer relationship management is concerned primarily with building lasting relationships with customers by understanding their changing needs and responding accordingly to these shifting priorities. Long ago, brands and organizations approached customer relationship management by obtaining written feedback and evaluating based on demand shifts.

However, nowadays, mobile apps have overhauled the entire CRM practice, with advances in chatbots and online communication portals that collect information and feedback at-a-go. E-commerce platforms first ushered in a new, innovative way for customers and brands to interact and share problems. Mobile apps reinforce this relationship, allowing brands to mine insightful, statistical shopping trends. Consumer insight drives better customer relationships, especially regarding customer inquiries, refunds, and payment errors.

10. Competitive positioning

The Covid-19 pandemic signaled the start of a new dawn. The announcement of the Covid-19 outbreak was accompanied by stringent social distancing measures, an effort to prevent the spread of a global virus. Unfortunately, new social distancing measures discouraged conventional physical meet-ups as shopping malls, hotels, restaurants, and public transport systems set measures to curtail physical contact.

These developments affected traditional shopping avenues and disrupted the office workplace. Businesses suffered blows due to shrinking purchases, and supply chains sustained bruises due to the collapse of the global market. Luckily, mobile apps defied the anecdotal narrative of an economic decline and beat the odds to become an alternative solution for retailers. Adopting mobile apps and e-commerce solutions provides a competitive advantage, allowing enterprises to respond to changing customer preferences.

Reach Us Today!

Therefore, as enterprises wade off this pandemic, it’s only wise to adopt with time by accelerating app adoption. For enterprises recovering from the pandemic, mobile apps offer an innovative way to ignite touches with prospective customers. There’s no doubt that mobile apps give a competitive positioning to enterprises adjusting to the post-covid digital marketplace.

Contact NS804 to optimize mobile apps and e-commerce solutions.

Automate Tasks with These 7 App Features

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Whenever you are building an app, your business must think about adding employee productivity through features that make their work easier. Automation is important in the business world today due to the availability of technology and expectations from users. A single automation feature may be the difference between an app being widely used or not getting any traction after its launch. But how should a business go about deciding what automation features to build? There are constraints such as development time, costs, and ensuring the app is not too feature-heavy and bulky?

Tasks to Automate

In your business, the following characteristics indicate that a task is prime for automation.

Repetitive– Tasks that employees have to do manually over and over are great to start with. These tasks include downloading and uploading files, transferring data, and sending reminders to employees.

Boring Tasks– Tasks that do not engage employees mentally are boring and can easily make people become detached from their work. Automating such tasks and allocating more meaningful work to employees will increase motivation in the staff.

Regular or Frequent Tasks– Tasks that occur at regular intervals can also be automated. For instance, if the company requires weekly reports of each sales team member and the whole team, it’s easy to automate the generation of such reports from the billing system or another primary source. This will greatly relieve the team from having to do extra paperwork each week.

Rules-Based Tasks– These are tasks that follow a logical sequence. They are pretty straightforward and easy to delegate to a bot. For instance, incoming emails can be redirected to the right people based on their subject matter. Such things as reminders would fall in this category whereby people are nudged to complete tasks if the deadline draws near, and they haven’t delivered or communicated.

Software-Based Tasks– Tasks that require communication between two applications are also prime candidates for automation. Such things as synchronization of data between two Software as a Service (cloud applications) need no human intervention.

Time-Consuming Tasks– There are certain tasks that take up too much time to complete but they have little effect on the bottom line. Automating them would save the company numerous man-hours. For instance, consider scouring the internet each month to find information on the average performance of certain companies. This can take time. However, it’s possible to create a feature that tracks those metrics from the different sources in real-time.

Automation Features to Build

With these characteristics in mind, here are some features you can build to help automate tasks in your organization.

  • Scheduling of Posts

Content is an important part of marketing in organizations today. Whether content is for social media or for your blog, there is a team of people charged with creating and curating such content. It is highly likely that they create social media posts and blogs in batches and then post them later. This works well when the organization follows a content calendar. You can include a scheduling feature so that your posts go live at the appointed time. Your team then can concentrate on creating content whenever it’s most convenient for them or whenever the creative spark hits.

  • Information Aggregation

It’s quite tiring to keep plowing through online publications, social media, and other platforms to look for company mentions, competitor activity, or trends. You can use information aggregation tools to have that information compiled and sent as an email regularly. The responsible party then takes minutes to go through the email and make their assessment.

  • Traffic Monitoring

What if you could have the inbuilt analytics tool send a weekly report regarding activity on your app or website? It’s a much more effective approach than trying to have a tab open to keep an eye on real-time activity on the backend dashboard. You can customize the report to show the metrics you really care about. Such reports can show the important sources of your traffic, your peak days and hours, the most important pages, and any chokepoints in the users’ experience.

  • Customer Reminders

If you are building an e-commerce application for your business, some of the automation features should help boost revenue. If customers had a cart with items but they did not checkout, a nudge through a push notification may prompt them to complete the purchase. The app should also integrate with your email marketing system so that offers and coupons sent are based on the customers’ activity on the e-commerce app.

On the e-commerce app, you should automate the process of responding to inquiries through AI-powered bots and setting up tickets. Customers should not have to call or send emails.

  • Backing Up Files

If an application to aid in the organizational workflow stores important information, it’s important to have such information backed up in a cloud storage. The process of synchronizing app information with cloud storage should automatically happen at regular intervals and without human intervention.

  • Invoice Reminders

An often-tiresome task is having to email clients to request them to pay outstanding invoices. You can automate this feature so that clients get reminders a few days before the due dates. The business itself can also schedule certain bills for automatic payments to avoid service interruptions or problems with vendors.

  • Case Management Feature

A case management approach is ideal for dealing with scenarios where unstructured data is involved. It’s also useful when there is a mix of human interaction as well as technology in the completion of tasks. For instance, when an incident arises within an organization, a ticket may be raised, and certain people will be expected to handle it. A case management feature allows the management to track the various stages an issue passes through until resolution. Other use cases of the feature included in the onboarding of new staff and vendors, management of claims from customers, and ensuring regulatory compliance.

Challenges Businesses Face in Automation

Whereas it’s easy to enumerate the benefits of automation features in an app, the reality is always different for the development team. First, they have to pick the right tasks to automate based mostly on the return on investment. However, this is not always the case. For instance, automating a task may reduce the need for human labor to handle the task. Yet, the cost of building the feature may be more than the cost of the human effort. However, in the long run, allowing those people to handle other higher-level tasks may bring in bigger returns than the initial cost of the feature.

Automation projects also need to get buy-in from employees. The organization may try to solve a bigger problem using fragmented automation tools. This could lead to a complicated workflow with glitches and numerous interruptions. It can easily lead to frustration on the part of employees.

Automation of a single process cannot happen in isolation. It’s better to design solutions with a bigger picture in mind, including how existing laws may affect them.

If your organization is seeking to build automation features, you need an experienced and world-class software development company. NS804 is a leading mobile business application development company. Reach out to us for a free consultation on your automation needs.

 

The 5 Features a Business Needs in App

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All businesses will need apps in the near future, whether you’re a fast-food vendor or a fast fashion store. Small businesses are already using apps to communicate to customers. Big boy brands are leveraging mobile apps for brand positioning purposes.

So, mobile apps are adopted differently by businesses depending on the scope and the size of their business operations.

The adoption of mobile phones alongside high internet penetration rates dictates new developments in smartphone usage. Already, mobile apps are ushering new frontiers in web experiences by offering chatting, browsing, and payment services.

Mobile apps are transforming legacy communication patterns by providing digital avenues for communication. A classic example is the chat apps: WhatsApp, Facebook Messenger, Instagram Direct, Line, Skype, and WeChat.

Research shows that mobile applications could generate up to $930 billion in revenues in 2023 alone. Already, shocking estimates show the power of mobile apps, reinforcing the talk of why it’s critical to get started with mobile apps. For instance, users spent over 3 trillion hours on mobile apps in 2021 alone.

The ever-changing face of mobile applications and the desirability of mobile apps to young demographics make it a target for tech-savvy enterprises. Most importantly, young developers are embracing application programming as a new frontier of mobile usability.

While apps are crucial in transforming legacy enterprises and shaping customer experiences, it’s critical to identify particular features that make apps desirable.

Important features a business needs in an app:

1. Usability

Usability is a critical consideration in any app development exercise. That means that developers must approach any mobile app development process with usability in mind. The app must be creative, simple, and easy to navigate. Most importantly, the app must focus on robustness and intuitiveness by incorporating the things people see in apps.

2. User-friendliness

Always aim for a user-friendly app design that’s simple to navigate and highly responsive. Navigation and responsiveness are the cornerstones of any successful app design work. Therefore, ensure that your business app is user-friendly and responds well to the evolving user needs.

Some tricks to make your app user-friendly include:

  • Focus on your target audience
  • Offer superior design
  • Prioritize user security
  • Optimize graphic and font size
  • Make wise use of push notification
  • Aim for intuitiveness

A user-friendly app is highly adopted and has higher retention rates.

3. Chat and call-back

Your business app must incorporate chat and call-back options. Business communication is forever changing, making mobile apps the go-to platform for business communications. Alongside emails, chatbots, and web portals, mobile apps offer a unique avenue for users, mostly clientele groups, to communicate and interact with brands.

4. Intuitive user interface

All apps must incorporate an intuitive interface, and proprietary, discretionary privacy. Users must own their information and privacy for apps to make meaningful sense to prospective users. The fact that enterprises are accelerating their app adoption efforts means that enterprises must find new ways to retain customers. One of these ways is by offering discretionary privacy solutions, including the possibility for privacy notifications in mobile apps.

5. Payment gateway

Payment gateway integration is a no-brainer for any business app. As a business owner, you are involved in the “money” business. That means that your services and products are sold or leased out to customers, making payment gateway integration altogether important. Therefore, a payment gateway is a critical feature of your business app.

NS804 – Aiming for Excellence!

Other vital tips for business apps include:

  • User experience is your ultimate objective
  • Always aim to deliver a superior typography
  • Aim for smooth edges, soft app elements, and creative color
  • The logo is the centerpiece of your brand positioning. Keep it first.
  • Remember to keep users updated. Users must not feel lost.
  • Be accommodative in scope. Let your app encompass many features and functionalities.
  • Aim for an interactive design. You can do this by testing, fixing, and testing once again.

At NS804, we guide businesses in mobile app development.

Contact NS804 to get started on your business app development journey.

 

UX Vs. UI: The Differences Explained

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All appreneurs and app developers need to know what UX Vs. UI differences mean in detail. And that’s because it’s easy to confuse these two terminologies since they seem so similar. But they’re not, and it’s common to unintentionally misrepresent these two terminologies when explaining them to the ordinary layperson. 

Obviously, as a professional developer, you would never want to do that, so it’s best to have a clear understanding. Below, we’ll briefly delve deeper into the matter and demystify all elements surrounding UX Vs. UI key differences.

What Exactly Is The User Experience (UX)?

Just as the term suggests, the user experience focuses on how the end-user interacts with a company, including its products and services. And yes, this means all aspects thereof. And not just the range of features or whether a product or service is satisfactory, but where it surpasses expectations.

So, the user experience and UX design also focus on delivering a high-quality experience. And that means that a company must excel in multiple disciplines to pull it off successfully. 

A company may need to have staff on hand or outsource for the following: engineering, graphic design, industrial design, interface design, and marketing, to name a few. And then seamlessly merge all these disciplines so that they naturally fit into the company’s business processes and brand image.

What Is The User Interface (UI)?

Most desktop, mobile, and web apps have some form of UI that makes it possible for users to interact with these applications. Every good UI will have easy-to-understand and attractive visual cues consisting of drop-down lists, buttons, icons, images, text, and even 3D objects that await user input. 

And once the user initiates an input action, the UI will provide the relevant feedback. This may result in executing a task, changing a page, or giving an auditory response. 

Usually, the most common input devices include the mouse, keyboard, and touchscreen. And the most common output devices include the monitor and speakers.

UX Vs. UI: What Are The Main Differences?

We’ve briefly explained what defines the user experience and the user interface. But here are the most significant differences between UX and UI: 

  • UX focuses primarily on the entire project, from concept to development and deployment. On the other hand, UI mainly focuses on the design of the app.
  • UX usually includes market research and pinpointing the needs of users. But with UI, it’s more about the design of all visual components and how they impact the user experience. 
  • UX is about ensuring that the app meets its objectives and provides the necessary functionality. And UI centers around the quality of user interaction with the app.

The Bottom Line

Understanding how UI Vs. UX differences can impact a project is essential. Especially, if you need to communicate these differences to clients, staff, and stakeholders clearly and concisely. So bookmark this article and refer to it anytime you need a refresher. Contact NS804 to learn how we’ll help you create apps with outstanding UX/UI that will awe your users!

iOS Vs. Android: Which To Use?

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When choosing the ideal mobile platform, we often jump into the common iOS Vs. Android debate. And that’s not necessarily a bad thing, as we should attempt to weigh the pros and cons of these two leading platforms.

But we know what some of you may be thinking: it’s a done deal, iOS is the better platform, and we should move on. After all, it’s no secret that iOS is the slicker and more user-friendly platform with many satisfied users worldwide. However, it’s wise not to rush to conclusions without investigating the Android platform rigorously.

Due to the open nature of the Android platform and the need to support devices from different manufacturers, the user experience isn’t as polished as on iOS. But Android presents developers and users with a few advantages unique to the platform. 

The ability to distribute and sideload apps on Android outside of Google Play is a boon for enterprises and open-source developers. Unfortunately, the same cannot be said about iOS, as Apple prohibits sideloading and app distribution outside the App Store.

Another benefit of Android is the sheer size of its global market share, which stands at 69.74% as of January 2022. And that’s not surprising considering the wide availability of cheap Android devices that appeal to users in developing countries. So, it’s an important platform that no developer that wants to target a global audience can ignore.

But there are many more considerations in the iOS Vs. Android debate that we need to look at in more detail. Below, we reveal what those are and how they may impact your choices as an app developer.

iOS Vs. Android: Don’t Allow Fanboyism To Influence You

We all have biases, and these often influence our choices in life. But these biases may prove detrimental, especially when making crucial business decisions. As an appreneur, developer, or business leader, you need to think clearly about the types of apps you plan to make and what platforms you wish to target. 

In most cases, the answer is simple: you will likely target both Android and iOS. But there are situations where you should target a single mobile platform. And the mobile platform that you ultimately choose should align strictly with your business goals.  

So what does this mean exactly? Ideally, you want to maximize the reach of your app by targeting the platform where it will likely find its target audience. 

Thus, your decision-making process should consist of reliable mobile platform statistics and rigorous research of your target audience. This may sound like a lot of work, but it’s well worth the effort to maximize your app’s success.   

And the last thing you should ever do is base your decision on platform fanboyism. Perhaps, you love Apple and all its products and can’t wait to develop an app for iOS. Or you’re the proud owner of high-end Samsung Galaxy smartphones and only want to target Android.

No matter how much you love a brand or product line, don’t allow this to cloud your judgment. Instead, put the interests of your business and users first!

1. Foldable Devices

The introduction of Microsoft’s Surface Duo and Samsung’s Galaxy Z Flip & Fold devices have revolutionized the smartphone space. And that’s because the additional screen real estate helps enhance productivity. 

Consider how much better apps such as Office 365 or Trello work on foldable phones than they do on standard smartphones. Users now have additional workspace to get work done far more efficiently. And that’s because they won’t need to scroll as much as they would on non-foldable devices.

So if you’re developing a productivity app that targets foldable devices, you’ve only got one choice — Android. Currently, Apple hasn’t released any foldable iOS devices, but they have announced the iPhone Flip. But there’s no set release date yet, though it’s speculated for a 2023 or 2024 launch.

2. Hardcore Gaming

Both Android and iOS are excellent platforms for gaming, especially for casual pick-up-play titles. But in recent years, there’s been an emergence of hardcore mobile games and gaming smartphones. 

Manufacturers such as Razer have been instrumental in pushing forward powerful devices that utilize high-end components. And that’s resulted in their devices featuring impressive GPUs and high refresh rates reaching 120Hz and beyond. Given their proficiency in manufacturing powerful PC gaming laptops, much of that know-how has gone into their Android devices. 

But what does all this mean for mobile gaming? Firstly, this shows that the mobile gaming market has matured significantly, as users crave experiences close to those found on PCs and consoles. And secondly, it’s the Android platform leading the way in hardcore gaming device choice and titles. 

However, this doesn’t mean you shouldn’t release a hardcore game on iOS. But you’ll need to target Apple’s flagship smartphones, as these have the specs capable of powering intensive games. And that’s a limited market segment given the high cost of these flagship devices.

3. Marketplace Diversity

When it comes to iOS, there’s no marketplace diversity as users can only download apps from the App Store. And from a user’s point of view, it’s great to have one convenient and secure place to get hold of apps. 

But things are different on the Android platform. Users can download from several stores, such as Google Play, Amazon Appstore, APKPure, Aptoide, and F-Droid. Furthermore, Huawei AppGallery and Samsung Galaxy Store cater to those using devices from the respective manufacturers. 

And given that it’s a relatively simple process to sideload apps on Android, there’s no need for an app store. Any developer can distribute their Android apps directly from their website or another channel.

The freedom to distribute apps in such a manner should appeal to developers that create custom apps for enterprises. Or even enterprises that want to install their in-house apps on employee phones without relying on any app store.  

4. Security Considerations

If you’re developing an app that needs to be on a more secure platform, then iOS is a good choice. Due to the closed nature and tight integration of iOS, it’s an operating system that offers higher security than Android. However, this doesn’t mean that iOS is hack-proof or not susceptible to malware and viruses. 

And given that Google and Samsung have gone to great strides to improve security, the gap between iOS and specific Android devices isn’t as wide as it used to be. But iOS still has an edge in the security department for the time being.

5. User Demographics And Engagement

Android enthusiasts may not like to hear this, but the hard truth is that iOS users are a lot more valuable. And that’s because iPhone users fall in a higher income bracket and spend more on apps. Not only that, but they also engage more with apps, especially in the entertainment and games categories. 

However, Google Play is where most new apps get discovered and downloaded at a higher rate. And generally, Android users prefer to download and engage with social apps such as TikTok. 

If you’re planning on developing mobile games or paid apps, iOS should be your first port of call. But if you’re launching a social app, you’ll find your audience on Android.

The Bottom Line

When we deliberate the iOS Vs. Android question, we’re often looking for an easy answer. We covered several of the most critical factors when deciding on a platform. And we pointed out where one outshines the other and where they’re almost equal. Therefore, you’ll need to consider all these factors and how they’ll line up with your upcoming app project. Contact NS804 today to learn how we’ll help you create stunning apps on either iOS or Android. 

Is An App Really Worth The Investment?

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How do you know if your upcoming app project is worth the investment? Well, there are no easy answers if you don’t know what indicators reveal the potential success of your app project. And given the propensity for media hype to center on the most popular apps, this only muddies the waters.

One way to test whether your app idea will hit the mark is by creating a minimum viable product (MVP). But this isn’t always a feasible option, especially if you’ve already started developing a fully featured app. 

Or you may already have released an app that was languishing in the app marketplace. Then you decided to update it and noticed an uptick in downloads and user reviews. However, you’re still unsure whether this updated app warrants further investment. Below, we reveal several of the most pertinent reasons for whether an app is worth the investment. 

Invest In An App To Stay On Brand

If you’re trying to promote the company brand or an appreneur that develops apps for brands, an app is worth the investment. And that’s because you’re trying to reach customers in as many avenues as possible. Furthermore, you want your brand identity and messaging to be uniform across the board. 

But how would you stay on brand with an app? Well, it’s likely that your company already has a website. It’s also likely that the graphic design, photography, and user interface (UI) reflect the identity of the company brand. 

So, when you decide to develop an app, you’ve already got a blueprint of the design language. The colors, gradients, fonts, icons, user experience (UX), and art assets should follow a standardized format. Once you release your app, customers already familiar with your website will have an easy time navigating your app.

Apps With High Retention Rates Are Worth The Investment

We may have entered the post-COVID-19 phase of the pandemic, but the work-from-home trend continues. That means that many workers won’t be going back to the office or have little desire to return. And that’s a good thing for appreneurs, as having millions of people working from home opens up many opportunities.

Not only that, business, education, and fitness apps boast the highest retention rates. And if you’re targeting any of these market segments and solving a real need, your app may be worth the investment. Moreover, since users will spend significant time with your app, it’s yet another opportunity to promote your brand and stay on brand.

Take Advantage Of New Hardware Features

Smartphones and tablets constantly evolve, especially when manufacturers such as Apple and Samsung release their premium models. Users of these devices expect developers to take advantage of their additional features and innovations. 

And it’s now possible to deliver content and experiences that wouldn’t seem out of place on a powerful desktop PC. So, if you’re a boutique software developer specializing in specific app niches, consider if these are a good fit for premium devices. 

For example, you could be developing an illustration app that takes advantage of the 120Hz refresh rates of these devices. The higher refresh rate allows for smoother drawing when using a stylus, which isn’t possible on 60Hz screens found on lower-end models. Such an application would attract and satisfy professional users willing to pay for using your app.

The Bottom Line

Companies that invest in apps can further increase the stature of their brand across the web and mobile. And new hardware and the work-from-home movement offer appreneurs many opportunities to spread their wings and develop apps that truly are worth the investment. Contact NS804 to learn how we’ll help you develop apps that will excite and satisfy your users!

Machine Learning And Artificial Intelligence In Apps

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It’s hardly possible to have a conversation about tech nowadays without mentioning machine learning (ML) and artificial intelligence (AI). In a way, tech companies and the media have been responsible for pushing AI & ML into the mainstream consciousness for at least a decade. And one could say that they have been overwhelmingly successful in achieving this goal.

But why should developers care about machine learning and artificial intelligence? After all, we’ve done fine with apps and games that had no or only limited implementations of AI for several decades. So what gives — why the sudden interest in AI & ML? And how could rudimentary apps benefit from AI & ML — wouldn’t this drive up development costs and utilize additional compute power? 

Let’s give you the short answer first? No, most simple apps won’t need an AI or ML implementation. While your to-do list app or ‘Frogger’ clone will benefit from an AI implementation, you’ll likely roll out a basic logic system or finite state machine (FSM). And if necessary, you could integrate AI agents into your FSM if you’re building a more complex game, simulation, or AR/VR app. 

But as a general rule, you’ll want to rely on simpler systems for most of your apps. However, if you’re creating something like a photo editing app that autocorrects imagery, you’ll want to tap into the power AI & ML brings to the table. Below, we go into greater detail about what this means for your app development endeavors!

What Is Machine Learning?

Before we begin, we need to explain what machine learning is and how it differs from artificial intelligence. Machine learning attempts to emulate the way humans learn. And similarly to humans, learning is an iterative process where accuracy improves gradually. 

But how would ML help improve an app? Consider a game where enemies and non-player characters (NPCs) need to respond like real humans. Or self-driving vehicles that need to respond to varying traffic conditions in real-time. 

A solution based only on AI would rely heavily on pre-determined behaviors, which isn’t ideal. We’d effectively have a situation where some enemy characters respond the same when trying to dodge the player’s bullets. And self-driving vehicles would run into problems when encountering any non-predefined obstacles.   

Ideally, we’d want the AI to mimic human behavior as closely as possible. That means we don’t only want pattern recognition but also the ability to distinguish the slightest nuances in those patterns. Something humans are very good at doing, as our brains can analyze all surrounding visible objects accurately and rapidly. We can quickly determine the distance, color, shape, size, and texture of one object when compared to another.

However, computer systems are only good at rudimentary pattern recognition. At least, that was the case until the introduction of machine learning. And that’s why it’s making inroads in the fields of data science, customer service, and even stock trading.

How Does Machine Learning Work?

Machine learning relies on the following processes to work effectively:

  • The first phase consists of the decision-making process that ingests input data. This data could either be labeled or unlabeled, and the ML algorithm will compute an estimation of the patterns detected in the data. 
  • Then, an error function will compare and evaluate any predictive models and assess their accuracy. 
  • Once done, the model optimization process will kick off. These predictive models will undergo weight adjustments to fit with existing data sets. These data sets come from the training sets, which contain the most accurate example of what the ML algorithm should achieve. Furthermore, the algorithm will repeat this process and update the weights automatically until it reaches the desired accuracy threshold.

What Types Of Apps Benefit From Machine Learning? 

As we mentioned earlier, machine learning isn’t necessary for most apps. But given that more users and businesses require features that automate specific processes, AI & ML implementations have become indispensable. And that’s certainly true for the following kinds of apps:

  • Automatic Speech Recognition (ASR): Most mobile devices come with apps that recognize human speech, such as Google Assistant and Siri. And the most common uses include voice search and speech-to-text functionality. But even third-party apps can benefit from natural language processing (NLP) to deliver optimal speech recognition.
  • Chatbots & virtual assistants: There’s a greater need for chatbots in customer service. And that’s because they can serve customers around the clock and in multiple zones concurrently. Moreover, they’re a low-cost solution to employing human agents. 
  • Imaging technologies: AI & ML implementations work great for applications that use or manipulate images. Many modern applications need to collect and analyze data from digital photos, videos, and visual inputs. Furthermore, they can enhance these photos and videos with limited or no input from the user. 
  • Recommendation engines: Many e-commerce and mobile apps feature recommendation engines to help users make the right choices. AI algorithms and past behavior data help the app place the most adequate information in front of the user.
  • Crypto & stock trading: More investors and day traders utilize their mobile phones to trade cryptocurrencies and other financial instruments. But AI-powered platforms allow users to engage in high-frequency trading while on the go.

Implementing Artificial Intelligence In Mobile Games 

It’s not necessary to implement machine learning in mobile games. And the reason for this is that older mobile devices don’t have CPUs and GPUs powerful enough to handle intense ML workloads. And that’s not taking into account the GPU processing budget for the graphics and additional overhead the underlying game engine brings forth. 

But it’s still possible to implement AI algorithms that make NPCs and enemy characters convincing enough. And since most mobile games tend to be simpler experiences than PC and console games, it’s unnecessary to implement complex AI algorithms that may cause high CPU usage. 

And the good news is that it’s a relatively simple process to implement algorithms such as A* pathfinding, Alpha Beta search, Minimax, and Monte Carlo tree search, without stressing the CPU. These work remarkably well in action, arcade, puzzle, strategy, and mobile board games. 

If you’re developing a role-playing game (RPG), you’ll rely heavily on a custom-made database to store character and enemy variables. And to manipulate any of these variables, you’ll rely mostly on formulas. You’ll find that these formulas resemble those found in Excel spreadsheets.

However, you’ll need to implement AI for your NPCs and battle scenes. But how complex your AI will end up largely depends on the realism of NPC behavior and the intricacy of your battle systems. And if you’re planning on adding epic boss fights, implementing convincing AI will prove challenging. Your team members will need to put their engineering caps on to deal with convoluted behavior trees.

In Conclusion

Machine learning and artificial intelligence help make apps a lot smarter. And these apps often feel like they have human-like intelligence, even though it’s a bunch of cleverly-crafted algorithms running in the background. 

As mobile app development matures, AI & ML implementations will be standard practice. And that’s because tools and frameworks are getting better, and system-on-a-chip (SoC) vendors are implementing neural processing for ML applications. Contact NS804 today to learn how we’ll help you develop apps powered by advanced AI & ML.