Unlocking Success: Top Tips for Developing an iOS App in Richmond

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Richmond, VA, has become a hub for innovation and technology, with a rapidly growing tech scene that is attracting both startups and established businesses. The city’s vibrant ecosystem includes a mix of tech meetups, incubators, and a talented pool of developers, making it an ideal location for iOS app development. As more businesses in Richmond recognize the need to establish a strong digital presence, the demand for custom iOS apps has surged. These apps are not just tools for engaging customers; they are essential for streamlining operations, enhancing user experiences, and staying competitive in today’s digital landscape.

For local businesses and startups, having a tailored iOS app can significantly boost visibility and customer loyalty. Whether it’s a restaurant offering a mobile ordering system, a retail store with an e-commerce platform, or a service provider with an appointment booking app, iOS applications are transforming the way Richmond businesses interact with their customers.

In this article, we’ll explore the best practices for developing an iOS app in Richmond, focusing on the unique advantages this city offers. If you’re considering iOS app development in Richmond, companies like NS804 are leading the way, offering expert services to help you succeed in this thriving market.

Why Richmond is Ideal for iOS App Development

Richmond boasts a dynamic tech ecosystem, making it a prime location for iOS app development. The city is home to a wealth of talent, including skilled developers, designers, and tech professionals who are well-versed in the latest industry trends. Richmond’s supportive community, featuring numerous tech meetups, startup incubators, and local resources, fosters innovation and collaboration. Notably, successful iOS apps developed in Richmond, such as Snagajob, highlight the city’s capability to produce cutting-edge solutions that resonate both locally and nationally. Richmond’s tech scene provides everything needed to turn an app idea into reality.

Key Considerations for Developing an iOS App in Richmond

Developing a successful iOS app in Richmond requires a strategic approach. Here are the key considerations:

A. Market Research When Developing an iOS App in Richmond

Understanding the local market is crucial to creating an app that resonates with users. Richmond’s diverse population offers a unique demographic mix, making it essential to research local needs and preferences. By analyzing user demographics, you can tailor your app’s features and design to meet specific demands. Additionally, assessing the competition is vital. Look at existing apps in Richmond to identify gaps in the market, learn from their successes, and avoid their mistakes. This knowledge will help position your app to stand out and thrive in the local market.

B. Choosing the Right Development Team

Hiring the right development team is a critical step in bringing your app to life. When selecting developers in Richmond, look for those with a strong track record in iOS development and an understanding of the local market. Working with a Richmond-based app development company like NS804 offers several advantages. These companies are familiar with the city’s tech scene and can provide valuable insights that align with your business goals. Moreover, local developers can offer ongoing support and face-to-face collaboration, ensuring your app’s success from concept to launch.

C. Design and User Experience

A well-designed app with an intuitive user experience (UX) is key to engaging users. In Richmond, it’s important to work with designers who understand the local culture and can create a user interface (UI) that appeals to your target audience. Collaborating with local designers ensures that your app not only looks good but also feels relevant to Richmond’s users. Investing in high-quality UI/UX design will increase user satisfaction, retention, and ultimately, the success of your app. By focusing on these considerations, you can develop an iOS app that truly resonates with Richmond’s market, positioning your business for long-term success. For more insights on app development, consider exploring resources like TechRVA, which supports Richmond’s tech community.

Navigating the Development Process When Developing an iOS App in Richmond

Navigating the development process of an iOS app requires careful planning, strategic execution, and thorough testing. Here’s how to approach it:

A. Planning and Strategy

The foundation of a successful iOS app lies in setting clear goals and objectives. Before diving into development, it’s essential to define what you want your app to achieve. Are you looking to increase customer engagement, streamline operations, or provide a new service? Clear goals will guide the entire development process, ensuring that every feature aligns with your business objectives. Once the goals are established, creating a detailed project roadmap is the next step. This roadmap should outline every phase of the development process, from initial design to final deployment. Include specific timelines for each milestone, allowing for realistic deadlines and helping to keep the project on track.

B. Development Phases

The development process for an iOS app typically follows a lifecycle that includes several key phases: ideation, design, development, testing, and deployment. Each phase is crucial to the app’s overall success. During ideation, you’ll refine your app concept and gather requirements. In the design phase, you’ll create wireframes and mockups that lay out the app’s user interface (UI). The development phase involves coding the app, integrating features, and ensuring functionality across devices. Richmond’s tech scene is increasingly adopting Agile methodology, which allows for iterative development and continuous feedback. Agile’s flexibility is particularly beneficial in Richmond, where the collaborative tech community thrives. By working in sprints and regularly reviewing progress, you can quickly adapt to changes and ensure that your app meets user needs.

C. Testing and Quality Assurance

Rigorous testing is essential to ensure that your app performs well both locally and globally. Testing helps identify bugs, usability issues, and performance bottlenecks before the app reaches users. In Richmond, there are ample opportunities to utilize local Quality Assurance (QA) testers who can provide real-world feedback. Engaging Richmond-based testers is especially valuable as they can offer insights specific to the local market, ensuring that your app meets the expectations of your target audience. Additionally, testing for a global audience requires considering different devices, operating systems, and user behaviors. Comprehensive testing guarantees that your app will function smoothly and provide a positive user experience across the board.

Navigating the development process with a structured approach not only streamlines your efforts but also increases the likelihood of delivering a high-quality product that resonates with users. For expert guidance throughout the development process, partnering with a professional app development company like NS804 can ensure that your project is handled with precision and expertise from start to finish.

Launching Your iOS App in Richmond

Launching your iOS app in Richmond requires a strategic approach to marketing, visibility, and ongoing support to ensure its success in the local market.

A. Marketing and Promotion

To effectively promote your app within Richmond, it’s important to tap into the local community. Start by creating a targeted marketing campaign that resonates with Richmond’s unique audience. Leverage local media outlets, such as newspapers, radio stations, and online platforms, to spread the word about your app. Collaborating with Richmond-based influencers and tech bloggers can also amplify your reach, as they can provide authentic endorsements that connect with their followers. Consider hosting launch events or partnering with local businesses to create buzz and encourage downloads. These efforts can significantly boost your app’s visibility and adoption within the Richmond area.

B. App Store Optimization (ASO)

App Store Optimization (ASO) is crucial for ensuring your app stands out in a crowded marketplace. Focus on optimizing your app’s title, description, keywords, and visuals to improve its visibility in the App Store. Include Richmond-specific keywords to attract local users searching for relevant apps. For example, incorporating terms like “Richmond” or “Virginia” can help your app appear in local search results. Additionally, ensure that your app’s screenshots and videos highlight its features and benefits, making it more appealing to potential users. By implementing effective ASO strategies, you can increase your app’s chances of being discovered by users in Richmond and beyond.

C. Post-Launch Support and Updates

The work doesn’t stop once your app is launched. Continuous improvement based on user feedback is essential for long-term success. Regularly update your app to fix bugs, add new features, and enhance the user experience. Engaging with the Richmond user community through social media, forums, and local events can provide valuable insights into how your app is being received. By staying connected with your users and responding to their needs, you can ensure ongoing success and build a loyal user base. For more tips on app development and post-launch strategies, check out the resources available at NS804.

Conclusion

Developing an iOS app in Richmond offers a unique opportunity to tap into a thriving tech scene and a community eager for innovation. With a wealth of local talent, supportive resources, and a growing market, Richmond is an ideal location for businesses and startups to invest in app development. An iOS app can significantly enhance your business’s visibility, streamline operations, and provide customers with an engaging and user-friendly experience.

By leveraging Richmond’s unique resources—such as its skilled developers, vibrant tech community, and localized marketing opportunities—you can create an app that not only meets but exceeds user expectations. Whether you’re launching a new venture or looking to expand your existing business, now is the perfect time to consider iOS app development in Richmond.

For those ready to take the plunge, partnering with a trusted app development company like NS804 can provide the expertise and support needed to turn your vision into reality. Embrace the possibilities that Richmond offers and position your business for long-term success with a custom iOS app tailored to your audience and goals.

Ready to take your business to the next level with a custom iOS app? Contact NS804 today for a consultation and expert guidance on developing your app in Richmond. Whether you’re a startup or an established business, NS804 offers the resources and experience to help you succeed. Visit NS804 to learn more and get started on bringing your app idea to life. Don’t miss the opportunity to leverage Richmond’s tech scene—reach out now!

What does Corporate App Development look like in 2024?

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A corporate app in the business world today can serve as an alternative to a website to deliver a particular service within a business. No matter the size of the business, a mobile app is an avenue to deliver a consistent experience across multiple devices.  Corporate app development is best described as the process of designing, building, and delivering bespoke applications for businesses.

To understand this, it would be useful to broadly classify corporate apps into two categories. First, internal apps are meant to help employees be more efficient at their day-to-day tasks within the company. A field service company, for instance, could have an app where staff can upload documents, monitor their schedule and access other important information while out in the field. Internal apps would also include human resource management apps where employees can book their leave days or update personal information.

The other category would include customer facing apps, which are meant to improve interactions between and its customers. These apps are mainly meant to drive revenue mainly by increasing the time in contact with customers as well as the quality of service to them.

Considerations Before Investing in a Corporate App

While the two broad categories of corporate apps are quite easy to differentiate, the decision on whether to put money into an app is anything but. From the start, the business has to be very clear about the purpose of the app. This determines what the minimum viable product will encompass in terms of features. App users are savvy and will not use an app whose value is not quantifiable from the onset.

Clear goals include conducting staff training, ensuring regulatory compliance, or making administrative work faster and easier. A corporate app should not set out to do too much to begin with. Other functionalities can always be added once there is a critical mass of users.

The app promoters (those championing the app) must carry out sufficient research before the building phase begins. The user pain-points have to be well documented, from actual data collection as opposed to assumptions. Then, the question of why a bespoke app is better than off-the-shelf solution must be raised. Remember, an enterprise app requires a maintenance budget and should work reliably across different operating systems and devices. Find out what other organizations in the industry are doing to handle similar operational problems.

 

To estimate the return on investment, a business should prepare a framework to quantity the gains made from building the app. This can be difficult for internal apps where there are no clear cash savings made. Other metrics such as time spent on the app, number of daily users, and user ratings and comments may be helpful. All these should be taken into account at the app design stage.

On engagement, there should be a well-planned app popularization strategy for quick adoption once the app is ready. For internal apps, there could be people requested to be evangelists for adoption of the app and a launch event to create the necessary buzz.

The Benefits of a Corporate Application

Greater Optimization Processes

A sustainable organization is a summation of all tasks that enable it to provide value to target customers while it remains a going concern. Often, inefficiencies in carrying out of tasks affects means the organization is ‘leaking value’ that could otherwise be delivered to customers or retained as profit.

By building an enterprise application, the goal is always to reduce such inefficiencies. Building modern applications to replace legacy systems can create efficiencies that can translate into value for an organization.

Better Planning and Reporting

For organizations that are keen on data-led decision making, an app can help to streamline the data handling process. Managers can receive the data they need to make real-time decisions. There are often important aspects of the business that remain obscured due to data unavailability. If the decision-makers of a business can get a monitoring dashboard or scheduled reports, a business can gradually work towards important KPIs which is eventually reflected on the bottom-line.

Automation through Corporate App Development

Businesses today have no choice but to adopt automation solutions where possible where possible. Building a corporate application in most cases is part of the automation agenda part of the business.  For instance, an app created as an admin solution can have inbuilt workflows for approvals, task alerts, and reminders. Automation allows people within the business to focus on important and non-repetitive tasks.

Employee Engagement

There are corporate apps that are geared more towards promoting employee engagement. This often happens for large organizations with people spread out across many regions, states, or countries. By creating a social app, businesses hope to create an avenue to propagate culture, foster goodwill among colleagues, while encouraging people to be imaginative. The app can also serve as a source of truth for important company information, news, and new opportunities. Availing important information there can encourage employees to engage regularly with the app.

Productivity

Availing an app that reduces paperwork and repetitive tasks for employees has a positive impact on morale. Forward looking organizations send a message to the employees that the organizations are willing to invest in their success. Higher productivity is likely to be visible in higher customer satisfaction ratings and better quality of work.

In organizations that have some employees working remotely, an app can serve as an avenue for communication, work delivery, task assignment, and project management. Such a platform ensures that teams work in concert and that the quality of work does not suffer at all.

Scalability and Integration

A great advantage of corporate app development is that a solution is built with the integration needs of the app in mind. Most businesses use a combination of suites to make up their workflow. A corporate app solution is likely to have a flexible structure that allows them to work as stand-alone solutions or integrate with other software. All this is tailor-made for the specific case at hand.

Scalability is an equally important factor to consider when building corporate apps. The app should be able to handle increases in the number of users as a business grows. Scaling is important to avoid having to rebuild the app as demands grow. A scalable app should allow new features and functionalities to be built, only requiring updates to fix bugs and improve the UI.

Steps in Corporate App Development

Requirements Gathering

As earlier pointed out, there has to be a sufficient amount of information gathered on what an app should be. There has to be a clear link between the user needs, business goals, and the functionality of the app. This ensures that resources go into building the most important functionalities as opposed to building a bloated app with minimal functionality.

By conducting interviews with stakeholders, the development team ought to create a project scope with succinct features and specifications.

Planning Phase

Once the project deliverables are clear, focus can now shift to project planning. Some projects have shorter deadlines while development teams differ in the amount of resources at their disposal. It is at this stage that an approach for the project emerges. The team declares project timelines and milestones. It is prudent to establish communication channels for effective reporting of project progress, as well as accountability. It is common for projects to exceed their initial scope or deadlines to require adjusting. Maintaining open and frequent communication helps to avoid misunderstanding and project cost overruns too.

Wireframe Prototyping

The next step in the development process is to create an outline of the app on wireframing tools. It shows how the UI of the app will look like, including where images and buttons will be. Wireframes help to visualize the user journey, so that any adjustments necessary are done before coding begins. The goal is to achieve the smoothest user experience possible.

Development (Coding)

Once wireframes are approved, the corporate app development work can move to the actual coding of the application. A majority of the time goes into building both the backend functionality and the frontend (UI). The choice of technology to use rests largely on the development team but it is important to adhere to current best practices.

App security, in particular, is an area of concern. With numerous legislations coming up in various jurisdictions, the development team must be vigilant so that the app does not contravene any laws. The cloud solutions used, the app permissions, and the nature of data collected from users must all be in keeping with current legislation.

Testing

A corporate app requires rigorous testing before it is ready for the market. Fortunately, most of the testing today is automated and can be carried out as the code is being written. The main areas of testing are around security, functionality, and reliability of the app in different situations. The app architecture must be robust enough to withstand increases and reductions in user demand.

A sample of users may test the app before launch to give feedback on the UI/UX.

Deploying

Once the app is ready for the market, there should be a rollout plan to create enthusiasm around it. For a corporate app, creating communication material such as blog posts should help make intended users aware of the upcoming launch of the app. It would also be useful to create a space for users to discuss their experience once they start using it.

Management should keep track of indicators of user behaviour. These metrics include the number of downloads, sign ups, session lengths, most frequented pages and more. Such data will help determine the improvements necessary and the roadmap the app is likely to take.

Best practices require setting aside a budget equivalent to around 10% of development costs as an annual app maintenance budget. This should ensure efficient handling of bugs and feature requests from users. Unresponsiveness to complaints can quickly lead to loss of popularity of an app. This could be regardless of the resources the team spent in the initial development phase.

There is a general consensus now that a corporate app development initiative is not necessarily a project with definite start and end dates. Instead, it is a product that is continually growing and evolving. There must be ownership within the organization.

Corporate app development faces a few challenges.

Resources

The first major challenge a lot of corporations face in their app development initiatives is failure to commit sufficient resources. This could stem from improper research and project specifications leading to incomplete projects. The lack of a maintenance budget could also lead a project to fail soon after launching.

Security and Compliance

Customer-facing business apps require a framework to keep up with legislations on data handling. Businesses need to be careful about how they handle personal data, their own intellectual property and that of any suppliers they are working with. A small breach could result in irreparable damage both in terms of reputation and financially.

User promotion and Change Management

An app that replaces  old ways of handling operations within the company may face resistance.  Therefore, there should be efforts to reduce the steepness of the learning curve for new users. Users are more likely to embrace an app if there are resources to explain functionality and the app’s UI is intuitive.

Scaling and Heavy Workloads

Some apps face an inability to handle huge workloads. The wrong choice of technology and a weak architecture can cause under resourced apps to fail. Slow speeds, security breaches and frequent downtimes are common problems with unscalable applications. Proper planning and future-proof designing are the only way to prevent such eventualities from happening.

Corporate App Development at NS804

The choice of the development team when building a corporate app is absolutely crucial. Their approach to the project, their experience, level of professionalism are determinants of the success of your mobile application. If your business is planning to build an app to support any function, reach out to NS804. We are a world-class corporate app development firm with decades of combined experience in our team. We have a relentless resolve to keep up with current best practices in app development. No matter the size or function of your intended business app, our team will exceed any expectations.

 

iOS App Security Best Practices (2024 Guide)

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In the ever-changing digital landscape, iOS app security has never been more crucial. With the increasing reliance on mobile applications for many things ranging from healthcare to financial transactions, the potential risks associated with potential breaches continue to grow exponentially. In 2024 especially, app security is growing by depth and sophistication. Attackers used the latest technologies and exploited vulnerabilities. The consequences of security breaches can be catastrophic. They can range from financial losses and reputational damage to user trust and legal repercussions.

iOS App Best Security Practices

Overview of IOS Security Features: Introduction to Built-in IOS Security Features

Apple’s iOS operating system is renowned for its strong and impenetrable security infrastructure. The operating system is specifically designed to protect users against outside and inside vulnerabilities. This section of the article describes some of the built-in security features that make iOS a preferred platform for safe and secure mobile applications:

  • Sandboxing: Apple uses sandboxing, a unique capability that allows each app to operate separately and in isolation from other apps. In case one app is affected, it prevents malicious apps from accessing other apps or affecting them.
  • Data protection API: iOS uses encrypted data to ensure that any consumer or user data is inaccessible without the user’s password or authentication.
  • App Transport Security (ATS): This feature enforces secure connections between the app and its servers using HTTPs which in turn prevents and protects data in transit from tampering or interception.
  • Keychain Services: Provides a secure way to store sensitive information such as passwords and cryptographic keys, ensuring that only authorized apps have access to this sensitive data.
  • Face ID and Touch ID: Biometric authentication mechanisms offer a secure and safe way for user authentication and authorization within the app.
  • Secure Enclave: iOS uses a secure enclave which is essentially a dedicated coprocessor designed to handle cryptographic operations, thus ensuring the security and confidentiality of sensitive information.

These steps help provide better app security, leading to the reliability of apps without the worry of unauthorized access of breach of confidential information, including personally-identifying information.

Secure Coding Practices

Input validation and sanitization: preventing injection attacks

Input validation and sanitization are crucial defenses against injection attacks, such as cross-site scripting (XSS) and injection attacks. Ensuring that all user inputs are properly validated and sanitized is crucial in preventing malicious data from being processed by iOS apps. Input validation and sanitization may involve checking input lengths, formats, time, and ranges and escaping or completely removing potentially harmful characters.

Avoid hard-coded secrets: using secure volts and environment variables

Using hard-coded secrets like passwords, API keys, and cryptographic keys into the app’s source code is a risky move. It can lead to a breach if the code is exposed to an unauthorized third-party. Instead, it’s advisable for developers to use environment variables or secure vaults to store such sensitive information. Tools like AWS secret manager, Apple’s keychain services, and Azure Key Vault provide secure storage solutions. These solutions keep secrets outside the codebase and make them only accessible to authorized parties.

Secure API usage: Using https and handling API keys securely

Securing API usage is crucial for protecting data in transit and at rest and ensuring the integrity and confidentiality between the app and back-end servers. Using https is an essential step of protecting data sent over a given network. It protects it against tampering and interceptions by unauthorized third-parties. In addition, API keys must be managed securely. Avoid embedding them in the app’s code or storing them in insecure locations. Instead, use secure storage mechanisms and ensure API keys are rotated to minimize the risk of unauthorized access.

Regular code reviews and audits: importance of peer reviews and automated tools

Regular code reviews and code audits are crucial requirements for ensuring high security standards throughout the app’s lifecycle development. Peer reviews involve other developers examining the code to identify flaws, bugs, and incompliance with security standards. This collaborative approach ensures identification of issues that individual developers might miss. Besides manual reviews, automated tools may help to scan the code for vulnerabilities. It may also help enforce coding standards and checking for common security issues. Tools like static application security testing SAST and dynamic application security testing DAST automate the identification of security flaws.

Authentication and Authorization

Implementing biometric authentication: using face ID and touch ID

Biometric authentication leverages unique physiological features of humans. These features include: facial expressions for the face ID and fingerprints for the touch ID. Physiological features are used to provide a highly secure and convenient way of authentication. Implementing these features in iOS provides a safer app experience as it ensures that only authorized personnel of these apps can access specific information or features. For instance, Apple’s Local Authentication framework simplifies the integration of biometric authentication in apps. This allows developers to easily prompt their target users for either face ID or touch ID when using the app.

OAuth and OpenID Connect: secure authentication protocols

OAuth and OpenID are industry-standard protocols for secure authentication and authorization. The former provides a protocol for delegated access. It allows app users to grant third-party apps access to only a limited access to their resources without accessing crucial and sensitive information. On the other hand, Open ID Connect which is built on top of OAuth 2.0 adds a layer of protection which is an identity layer. This allows the app to verify the identity of the user by looking at their basic profile information. Implementing these protocols ensures that authentication processes are secure and robust, thus reducing the risk of credential theft and unauthorized access.

Role-based access control: managing user permissions effectively

Role-based access control (RBAC) is a popular mechanism of managing user permissions effectively in an app. With RBAC, access rights are granted based on the roles assigned to individual users. This ensures that users have only information and access rights for their roles. This role-based access control minimizes the risk of unauthorized access to protected or sensitive information. Implementing RBAC means effectively defining roles and permissions and enforcing them throughout the app’s security policy. For instance, in an e-commerce app, users may include: vendors, administrators, and users with roles and permissions granted according to each person’s needs. By effectively managing user permissions, developers can ensure that the principle of least privilege is enforced. This helps enhance overall security.

Data Encryption

End-to-end encryption: protecting data during transmission

End-to-end encryption (E2EE) is a crucial step of protecting data during transmission as it’s moving from the sender to the recipient. This encryption ensures that only the communicating persons can read the messages being transmitted. In the context of iOS, implementing end-to-end encryption means that information moving from the app to the backend servers is fully encrypted. This is done so that even if it’s intercepted, unauthorized users cannot decode the message. This is usually achieved through robust encryption protocols such as Transport Layer Security. By enforcing E2EE developers can ensure that sensitive information like personal names and financial transactions are protected against intrusion or third-party unauthorized access.

Encrypting sensitive data: best practices for data at rest

Encrypting data is a crucial step of protecting and safeguarding information stored inside a device. This includes: user data, application information, and any other piece of information or data that shouldn’t be accessed by unauthorized users. Best methods of protecting data at rest involve using robust encryption protocols such as Advanced Encryption Standard AES and using the built-in encryption features of IOS. Apple provides robust encryption protocols. These protocols include: data protection APIs that help developers specify different levels of data protection standards based on the sensitivity of data. This means that even if the device is stolen or lost, it doesn’t release sensitive information without correct authentication credentials.

Using iOS crypto libraries: using commoncrypto and security framework

iOS provides robust and scalable crypto libraries such as commoncrypto and security frameworks. These frameworks help developers with encryption, decryption, and common cryptographic operations within their applications. For instance, commoncrypto contains a wide range of cryptographic functions, including hash functions, symmetric key encryption, and HMAC (hash-based message authentication code). On the other hand, the security framework extends these capabilities by providing high-level functionalities for certifications, secure storage, and managing keys. By using these encryptions, developers can leverage different encryption schemes that are tailored to their app’s functionality.

Secure Data Storage

Keychain for sensitive data: storing data and tokens securely

The iOS keychain is a secure storage service provided by Apple. It is designed to store small quantities of sensitive information such as tokens, passwords, and cryptographic keys. It’s highly advisable to use the iOS keychain to store sensitive information as it’s considered highly robust and well-secure. Its robust security features include: automatic management of permission-based controls and hardware-backed encryption. Data stored on the chain is only accessible through a key stored in the app. This key ensures that even if the device is compromised, the data remains safe and secure. The keychain further entails sharing credentials across multiple apps developed by the same team. This enhances seamless collaborations and teamwork.

Core data and SQLite encryption: encrypting databases within the app

For applications that require storing large amounts of data, SQLite and Core data are the mostly used databases in the iOS ecosystem. However, storing data in these applications without encryption can potentially expose your data to unauthorized access if your device is compromised. To mitigate this risk, developers should encrypt their Core data and SQLite databases. One approach of doing this is by using SQLCipher which provides transparent encryption for SQLite databases. By encrypting database files, developers can ensure that even if the hardware is compromised or the physical devices accessed without permission, the data remains secure. This encryption must be coupled with secure key management practices like storing IOS keys in the iOS keychain.

NSFileProtection: protecting files stored by the app

The NSFileProtection is a feature provided by Apple that allows developers to specify different levels of security for files stored in their apps. By applying appropriate NSFileProtection attributes, developers can decide when files can be accessed depending on the phone’s lock state. The most secure option is the ‘NSFileProtectionComplete’ which ensures that all files are inaccessible when the device is locked. This means that even if the device is lost or stolen, the stored files cannot be accessed without the correct authentication credentials. The user will have to authorize their files to be accessed. Using NSFileProtection ensures that all files are protected such as cached data, configuration files, and user documents.

Network Security

App Transport Security ATS compliance: ensuring all connections are secure

App Transport Security is a feature introduced by Apple to enforce secure connections when information is transmitted from the app to backend servers. The ATS requires that all apps use HTTPS instead of HTTP to ensure that all data is encrypted during transmission. This form of end-to-end encryption prevents eavesdropping, interceptions, tampering, and any forms of interception. To fully comply with ATS, developers must ensure their servers are compatible with or support TLS 1.2. ATS compliance is mandatory for apps distributed throughout the App Store, making it a crucial aspect of network security.

Certificate pinning: prevent man-in-the-middle attacks

Certificate pinning is a security technique that prevents man-in-the-middle (MITM) attacks by associating a specific server’s certificate with the app. This means that the app only recognizes and trusts the server’s certificate. Any attempts to intercept or spoof the communication with a forged certificate will result in detection and blockage. Implementing certificate pinning involves embedding the server’s public certificate within the app and comparing it to the server’s certificate during each connection. If the certificates do not match, the connection is disconnected. It’s important to note that while certificate pinning adds a lot of advantages and benefits, it needs careful management. This is so especially during certificate renewal to avoid unnecessary network disruption or interruptions.

Secure socket layer and transport layer security: importance of updating security protocols

Secure socket layer (SSL) and its successor transport layer security (TLS) protocol are security protocols designed to protect data transmitted over large networks. Leveraging advanced versions of these protocols is crucial for protecting against known vulnerabilities and ensuring robust encryption. TLS 1.2 and TLS 1.3 are the latest standards. They offer better security features than the older versions SSL 3.0 and TLS 1.0. Developers must configure their servers to use the latest protocols, TLS 2.0 or TLS 3.0 and disable outdated versions. This upgrading or reconfiguring ensures the app’s data transmissmission are protected by strong encryption algorithms. It also ensures resilience against modern attack vectors.

NS804 – Bringing Mobile App Security in iOS Apps

NS804 is a leader in custom mobile apps, specializing in both Android and iOS applications. With ever-changing preferences surrounding mobile app security, NS804 understands that designing a secure app is key to succeeding in the current business landscape. Whether you’re a healthcare organization, an educational institution, an e-commerce platform, or a fintech firm, security supersedes every other priority or feature your app possesses. This is why we believe in designing secure mobile apps that safeguard against sensitive information like personally-identifying information and protected health information.

Custom Mobile App Development: How To Benefit From The Latest Trends

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As a forward-looking business leader, you want to utilize mobile technologies to put your organization in the lead. But where do you begin with all the options currently available — do you pick an off-the-shelf solution or venture forth with custom mobile app development? 

The first option seems cheaper and hassle-free since you can use the product soon after registering your account. But with the latter option, a custom-built app will require a significant commitment from you, which will involve an initial cost outlay and consultation time with a mobile development studio.

Considering the mere accessibility of the first option, it should be the way to go, right? That may be the case if you only have a surface-level view of your organization’s short-term and long-term requirements. 

For example, you may be running a startup with a limited budget, so an affordable off-the-shelf solution suits your needs now. But how robust is this solution when you decide to scale your business or require features that this solution doesn’t offer? Will you jump to another ready-made solution to fill these gaps, or do you opt for a mobile app custom-built to your exact requirements? 

If you end up with several off-the-shelf solutions, you’ll add complexity to your organization’s existing tech infrastructure. Furthermore, your staff will require training to use these additional apps. While this isn’t necessarily bad, it’s seldom possible to train staff when you need them to perform mission-critical tasks required for the smooth functioning of your organization.  

Fortunately, you can do away with these issues by embracing custom mobile app development. Your organization will enjoy several key benefits from the latest trends custom-built apps bring forth, which we’ll discuss below.  

Custom Mobile App Development Solves Problems Exclusive To Your Business

Primarily, you want to approach custom mobile app development to solve problems that exclusively impact your business. Off-the-shelf solutions seldom do this because they attempt to solve issues affecting organizations in general. Since your business is unique, you can’t always rely on tools that all your competitors are using. 

Let’s assume you’re operating a chain of bakeries that use wood-fired ovens. But all your competitors are using either commercial electric or gas-powered ovens. Thus, how you stock your inventory and prepare your baked goods will differ significantly from competing stores and chains. 

The unique methodologies in preparing your goods will inevitably impact your tech infrastructure. You may need to create an inventory management mobile app to keep track of your stock levels based on your dough preparation and baking rates. Since your wood-fired ovens require skilled artisans to operate and bake slower than electric or gas ovens, your custom-built management app will work with this scenario.

If you had to use a similar solution to your competitors, you’d end up over-ordering or under-ordering on the wrong days. And this would impact the efficiency and profitability of your chain of bakeries. 

But why create a custom-built inventory management mobile app when you could go with a desktop or web-based solution? A mobile app is often the better choice since all your employees have mobile devices and will be in different areas of your stores. Your chief baker can check inventory and place orders without leaving the bakery floor, especially if a desktop PC isn’t available here. 

A Custom-Built Mobile App Offers Stellar Data Security

Not a day goes by without a major data security breach making the news. Sadly, the world’s most popular websites and cloud services are usually at the front lines of these data breaches. Whether it’s Alibaba’s leak of 1.1 billion chunks of user information or Microsoft’s Azure cybersecurity breach impacting executive accounts, no mainstream online product is safe from hackers.

But where does that leave mobile apps; are they safer? Yes, mobile apps are often safer if users download them directly from the App Store or Google Play. Both app stores have raised the bar on what they expect from developers regarding app security, user data, and privacy. However, unscrupulous developers and bad actors still manage to publish dubious apps on these stores, which poses a significant security risk to users. 

The good news is that custom mobile app development allows you to lock down your security on all fronts. And enjoy peace of mind due to having a higher level of app security than any off-the-shelf solution can offer your organization. Moreover, you can integrate your custom-built app with a hybrid or private cloud service, giving you considerable control and data protection. 

Take Advantage Of The Latest Artificial Intelligence (AI) Trends

Trailblazing large language models (LLMs) like Claude, ChatGPT, and Gemini are integral to the modern AI landscape. There’s a good reason for this since these LLMs radically improve the productivity and efficiency of users and organizations. And like all modern organizations, you want to take advantage of these LLMs if you haven’t done so already. 

All the most popular LLMs offer application programming interfaces (APIs) that integrate with desktop, mobile, and web apps. So, you can easily tap into the power of these LLMs without requiring expensive hardware or knowing the minutest details of how these language models work. All your staff needs to do is learn how to enter prompts that will output the desired results from the LLMs you’ve integrated.

It’s also possible to build custom mobile apps that don’t use prompts but rely on other forms of user interaction, such as voice and context-based inputs. If you embark on custom mobile app development, consult a reputable studio like NS804 to help you plan and implement these inputs to suit your needs along with LLM integration.

Improve Staff Productivity With A Custom-Built Mobile App

Since you’re the leader of your organization, there’s no one better placed to understand your staff. You know how productive they are, their workflows, and what motivates them to perform at their best. You also know who the team players are and who are unengaged. 

Ideally, you want your unengaged staff to step up by emulating the behavior of your best employees. But that largely depends on how well you convey your organization’s culture, expectations, and goals. Leading by example and initiating discussions with staff members who are lagging behind will also help.

Even if you take all these actions, your staff still needs the right tools to produce optimal results. If you’re relying on a mix of disparate apps from different vendors, you’re making things more difficult for your staff. And that’s because they’ll have to contend with differing user interfaces (UIs), workflows, and app usability.  

Worse still, you’ll often encounter one or two apps within your suite of apps that create bottlenecks. These bottlenecks may be due to apps with poor performance, lack of updates, and unsupported features, ultimately making them redundant. Nevertheless, your organization can adopt a better app strategy by creating one or more custom-built apps that address all bottlenecks your organization currently deals with.

Thus, approach custom mobile app development with the intent to offer the features and workflows that will help keep all your staff members productive. Moreover, ensure all your custom-built mobile apps are fully compatible and integrate with your existing tech. In time, you can consolidate all the most crucial features into a singular mobile app, reducing complexity and maintenance costs.

Custom Mobile App Development Enhances Business Competitiveness

World-renowned brands like Domino’s Pizza, IKEA, and Nike rely on custom mobile app development. Also, NS804 has delivered custom-built solutions for leading brands like CarLotz, Dominion Energy, and Luck Stone. All these brands understand that custom-built apps offer them an unprecedented amount of control, efficiency, and security.

Another reason custom mobile app development is popular with brands is that it helps them stay competitive. They prefer using bespoke apps that align fully with their needs and goals instead of relying on off-the-shelf solutions that have little to do with their businesses. It’s not that brands will never use the latter, but tailor-made solutions will always play a central role due to their holistic design and implementation. 

But how can a custom-built mobile app give your organization a competitive edge? If your organization is a startup or a small and medium-sized enterprise (SME), you’ll have a tool designed specifically for your business processes. That won’t be the case for most of your competitors who opt for off-the-shelf solutions, as these won’t adequately cover all their day-to-day operations.

Increase Customer Engagement And Satisfaction

While custom-built mobile apps usually address internal business needs, you should also consider customer-facing scenarios. Nowadays, most existing and potential customers will seldom visit your website unless you have an e-commerce store or are regularly running special offers. So, you’ll need to consider a more effective avenue to reach and engage customers if your online presence isn’t having an impact.

An effective way to form a more meaningful relationship with your customers is with a custom mobile app. The app must make it easy for customers to learn about your products and services and receive round-the-clock assistance via AI-assisted chatbots. 

To make it easy for them to make purchases, ensure that you integrate the most popular payment gateways into your mobile app. Apple allows third-party payment processors for iOS apps distributed in the European Union (EU) as of March 2024. Android developers enjoy more freedom in this regard, as they can integrate leading platforms like 2checkout, Stripe, and WePay for most territories. 

Your customers will use mobile devices with different aspect ratios and screen sizes, and a growing number will use Android flip phones. Obviously, supporting these various screen configurations complicates matters from a development standpoint. But you want to give all your customers a satisfactory user experience (UX), and that’s only possible by implementing responsive design so that your mobile app adjusts its UI for each target device.

But to substantially increase your customer-facing app’s engagement, consider integrating the most favored social media platforms. Make it child’s play for your customers to share all the coolest products and services you offer across all their favorite social media accounts. Furthermore, this will help build awareness for your brand and its offerings without any marketing cost for your organization.

Connect With The Surrounding World More Effectively

The increased adoption of Internet of Things (IoT) devices offers businesses of all sizes countless opportunities to boost efficiency. IoT devices come in all forms, such as affordable single-board computers (SBCs), industrial sensors, and even security systems. The best part is that you can build an app that can communicate with all these devices and even automate specific tasks.

Now, consider a practical application for your organization’s office management procedures. You want to keep track of staff activities in the office related to their attendance, interactions, and movements. Why you should do this is to ensure that your office facilitates a safe and productive work environment. 

While you can spend weeks or months monitoring the office environment in person, you can gather more meaningful data by installing IoT devices in the right places. These include an automated attendance clock, desk sensors, and room occupancy monitoring devices. Then, your custom-built office management app will draw data from all these devices and provide you with real-time analytics.

With this data-driven approach, you can quickly pinpoint troublespots in your office layout and even identify errant employees. And with all custom mobile app development endeavors, you can add additional features when required. For example, you’ve identified that staff members spend their lunch breaks at the office lounge and avoid the cafeteria. 

You could remodel the cafeteria to make it more appealing. Alternatively, you can install vending machines in the office lounge to dispense drinks and snacks. And make it easy for employees to make purchases by introducing near field communication (NFC) payment via a newly-introduced feature in your office management app.

The Bottom Line

Custom mobile app development is the way forward for all businesses that want to perform at their best, especially when presented with harsh economic conditions. A custom-built app is designed to exclusively serve your organization’s structure, goals, and business processes. It’s never a one-size-fits-all approach like many popular off-the-shelf apps that usually run on a Software as a Service (SaaS) subscription model. Contact NS804 today to learn how we’ll help you build a custom app to help you stay ahead in your industry!

The Most Popular Android App Categories in 2024

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If you are looking to build an app in 2024, you need to look at what the data says about the most popular app categories. There are app categories where the competition is quite fierce but the market size keeps growing. Other categories are relatively small and competition is not too much of a concern. In this article, we highlight the 20 most popular app categories on the Play Store for Android devices.

Gaming

Gaming apps have been the most popular app category over the last decade and there is good reason for it. The most popular gaming apps offer an immersive experience for users which increases screen time and total revenue generated. As processors have become more powerful, games have improved user experiences to mirror what users would experience on dedicated gaming consoles. Better screens, battery sizes, and fast charging capacity have also contributed to phone gaming becoming more ubiquitous.

Mobile phones have long overtaken consoles in terms of revenue generation, mostly because phones are much more accessible than consoles worldwide. Consoles are also not as portable as phones and tablets.

There are numerous categories of games with casinos, puzzles, adventure, and strategy-based games leading the way. Games have built communities through leaderboards, in-game communication, and online events helping popularize games even further.

Ride-Hailing

Ride-hailing apps are still a popular app category on the Play Store in 2024. These apps present several advantages for users including being able to use one of several payment methods. In addition, users appreciate being able to see the exact cost of their rides beforehand, the expected length of their journey, and the location of their driver prior to and upon request.

For businesses, such an app is great for fleet management because it would have a dashboard to view revenue generated, driver statistics, and a lot of other management-related metrics.

Business Apps

This is a broad category encompassing all apps geared to facilitating business-related work. For instance, Skype, Google Meet, and Zoom can be classed as business apps because they are mainly used by teams working remotely. Besides the meeting feature, these apps have inbuilt features such as document sharing, meeting moderation buttons, and even integration with scheduling apps such as Calendly to ease appointment bookings.

Other business apps such as Slack are used for workflow management, especially in team settings. Managers can assign tasks, people can submit their portions of a project, and there can be channels for discussing different matters. Upcoming deadlines are also easier to track with dedicated work management applications.

E-commerce apps

The e-commerce space continues to grow as more shopping happens online rather than in-store. There are multiple reasons why e-commerce makes sense for a lot of brands. First, apps can use personalized user profiles to avail targeted catalogs of products for customers to view. This means what users see on their homepages is what they are most likely to be interested in. In addition, users can add items to a cart and complete their purchase later.

With a smooth checkout process, e-commerce apps improve the likelihood of converting users who download an app into buying customers. Apps also allow stores to run promo campaigns for all or a section of customers depending on intended goals.

Medical Apps

With an increasing demand for wellness-related information, users find it worthy to have applications where they can find factual and up-to-date information. Medical practitioners can build medical apps as part of their business. Some practitioners may even carry out consultations via video (telemedicine). Such apps have other features such as physical appointment scheduling and tracking of personal health information. Other apps can be purely dedicated to information sharing through videos, articles, research papers, and other useful mediums of information sharing.

As time goes on, medical apps will have more utility as people embrace wellness and realize the power of being able to get accurate information in real time.

E-learning Apps

The internet has democratized access to information and people can now learn most skills for free. E-learning apps organize information and package it in a manner that is easy for users to follow and track progress. In 2024, the demand for e-learning apps will continue to grow as more people seek to upskill to progress their careers or to simply explore new hobbies.

According to Statista there, e-learning apps receive over 400 million downloads every year. The industry is now worth more than $200 billion and has grown by over 900% since 2000. The search for learning apps-related keywords has also been rising year-on-year for the last decade. This goes to show that there is indeed a demand for quality learning apps. The most popular learning categories are IT and web development, business and finance, marketing, art and photography, languages, and gaming.

Health and Fitness Apps

Health and fitness apps continue to be a popular app category in 2024. Fitness has become an aspirational thing for a lot of people in this decade. The growth of the fitness-dedicated wearables market is a testament to this growth. Fitness apps provide tools such as workout programs and meal plans for users depending on personal goals.

Apps can either be driven by a celebrity trainer or by the quality of the information being availed to users. Apps can also differentiate themselves through a high-quality UI and integration with other apps to enhance the overall experience for users.

Travel and Navigation Apps

This broad category includes all apps geared towards helping people plan trips better or find interesting outdoor activities to take in a particular area. If an app is targets travellers and adventurers, creators have the arduous task of finding interesting places to review and add to their app. By enabling users to comment and make recommendations, these apps can quickly build user communities.

There are other apps meant solely for information crowd-sourcing. Here, people simply post reviews and recommendations about places to stay, places to eat, and how to move around when visiting a particular city as a visitor.

Social Networking

While it may feel like the biggest social media apps have taken up all available market space, there is still room for new social apps. Their growth is highly dependent on the ability to create new experiences for users. TikTok grew so fast through short videos, prompting all other popular platforms to prioritize short videos over other forms of content being shared there.  Virtual reality could be the next frontier for social networks. Still, there are other important discussions such as content moderation and user privacy that could create room for new social networks to emerge and grow.

Streaming

Livestreaming has become commonplace is a wide range of industries owing to the reduced cost of broadband access all over the world. Brands are taking advantage of being able to interact live with their clients to create value opportunities. Therefore, building a live-streaming app remains a viable opportunity if well executed.

The sports industry has embraced live streaming on official apps as a way to fight illegal streaming while widening access to their content. Gyms have begun live-streaming classes for subscribers who cannot make it physically to the gym. Other gyms have opted for a class-on-demand approach, similar to what content streaming platforms such as Netflix do.

Live stream shopping is a very interesting emerging sector too. Here, brands go live and showcase new products or review existing ones while allowing customers to comment or ask questions. It’s a great way to sell limited-edition merchandise or build excitement about new items.

Finance and Banking

More people are embracing the power of having control over their finances using their phones. Finance and banking apps can be broken down through the various purposes they may be serving. First, budgeting apps help people to have a better view of their spending patterns through expenditure tracking. Through interactive dashboards, such apps help users to set goals such as cutting down spending or saving for a holiday.

Some finance apps are more geared towards helping people invest in regulated financial products. These apps are owned by licensed investment banks or exchanges. The apps place great importance on securing user information, providing a smooth experience, integration with multiple payment methods, and maintaining high

News and Information

The popularity of social media means that a lot of people get information from their phones as opposed to traditional sources. However, social media also presents the challenge of trying to separate what is true and what is misinformation. High-quality news app is a category of applications targeting discerning people who want well-researched information about subjects they care about. These apps therefore serve a dual purpose of cutting out the noise and providing detailed information. In certain cases, these news apps will charge a premium for access.

An example of such an app is Ground New Pros. The app curates news articles, mainly political, and gives a summary in a few sentences while allowing you the option to open the entire story. Interestingly, the app has a feature that indicates whether a new story has a right-leaning, center, or left inclination politically. This helps users know which articles may be there to sway readers.

Food and Cooking

Food and cooking apps serve several purposes. First, there are apps made for users who want to learn to cook at a professional level. Such apps could be categorized as educational too. However, a large number of apps in this category offer cooking tutorials for people who want to explore new recipes for fun. Through AI-powered recommendations, these apps could help users develop a wide and rich palette by combining foods and drinks from different cultures.

Food and cooking apps could also come with auxiliary features such as being able to order ingredients from particular stores that may in fact own or advertise on the app.

Self-care Apps

Self-care apps are increasing in popularity as the world becomes more aware and receptive towards the mental health of people. People are seeking apps that can help them become more mindful and aware of their moods, sleep patterns, and potential anxiety triggers.  Some apps provide guided meditations, daily affirmations, and other helpful resources. In addition, some apps could incorporate the ability to book a consultation session with certified counselors and psychologists. In fact, remote therapy is becoming more popular as people seek to incorporate regular sessions into their routines.

Home automation apps

A lot of automation apps have come up in the past few years to help people exercise more control over their home devices that are part of the Internet of Things. A popular goal among these apps is to help people save energy by providing data-driven suggestions such as when to switch off devices. People can also set up routines on these apps. For instance, you may want all lights to switch off or turn to a dimmer color at a particular time of night.

NS804 App Development

There are indeed multiple categories of apps that an entrepreneur can decide to build in 2024. The average person today has over 20 different apps installed on their mobile device. The app market is worth well over $400 billion and is growing yearly. Artificial intelligence, together with augmented and virtual reality, will spearhead the growth of the market over the next 10 years. To unlock this market, a business needs to build a truly world-class app that has a unique value proposition for the target audience. Picking the right app development partner is an important first step.

At NS804, we help our clients build their apps from end to end. The process involves conducting a thorough analysis to determine the viability of a proposed app project. We help clients put together features to include in an MVP given the resource constraints present in any app-building project. We have a well-skilled team to take on any project and execute it to world-class standards.

For more information about our services, reach out to us through our website today. A member of our team will be in touch for a detailed discussion.

6 Reasons To Use Artificial Intelligence In Mobile Apps

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AI or artificial intelligence in mobile apps has many appreneurs, businesses, and developers asking questions. Many of these questions surround the feasibility and implementation of this trailblazing technology in today’s apps. There are also concerns that artificial intelligence is currently in a hype bubble. 

The good news is that leading large language model (LLM) platforms like Bard, ChatGPT, and Copilot make implementation easy via their well-documented application programming interfaces (APIs). But the bad news is that there’s significant hype driven primarily by AI evangelists and the media. This hype often misleads users, developers, and business leaders into thinking that AI is a silver bullet to their problems.

While there’s little doubt that AI can radically boost efficiency, productivity, and workflows, it won’t necessarily deliver the desired results. You can use ChatGPT to write an elaborate blog post about any topic imaginable, but it won’t always be factually accurate or contain the most up-to-date information. You’ll still need to fact-check all the information in your post, read through it a few times, and make several edits before you have an article that’s worth publishing.

As you can tell, some level of human intervention is still necessary regardless of how well LLMs have advanced. But you should still use artificial intelligence in mobile apps to deliver solutions that will make life easier for your customers, employees, and users. The solutions will automate arduous tasks, minimize business costs, and help users boost their creativity.

Mobile apps that facilitate the right mix of human interactivity and generative AI output will change the game in 2024 and beyond. Here’s why you should use AI in your upcoming app project.

1. Stay Ahead By Implementing Artificial Intelligence In 2024

The media may make you think generative AI is enjoying wide adoption, but this isn’t the case. It’s still an emerging technology that had a breakout year in 2023 but hasn’t quite hit the mainstream yet. Will 2024 be the year that this happens, or will the pundits be proven wrong?

Forrester analysts provide several predictions and arguments in favor of adopting generative AI soon:

  • More than 90% of enterprises plan to implement generative AI for internal uses and customer service. 
  • Almost 50% of enterprises predict that generative AI will help them attain their productivity objectives. 
  • Approximately 60% of employees will undergo prompt training in 2024. 
  • Bring your own AI (BYOAI) will become commonplace in many enterprises in 2024. 
  • AI will heavily impact the human resources (HR) departments by analyzing employee data. 
  • AI bots and tools will continue to enhance developer productivity, but companies should not ignore potential security issues.
  • Data protection and privacy will play a central role in 2024 as authorities push for legislation to deal with the risks associated with AI. 
  • Governance is essential to deal with copyright violations and to ensure a safer and more ethical environment involving generative AI. 

2. Artificial Intelligence In Mobile Apps Facilitates Efficient Content Creation

Businesses, marketers, and influencers must post regularly on social media to build and sustain a reasonably-sized following. Back in the early days of social media — this was easy — due to the minimal availability of feasible mainstream platforms. Just posting on Facebook and Twitter (now X) was enough to gain visibility. 

Nowadays, Instagram, TikTok, and YouTube have become indispensable for targeting Millennials and Gen Z consumers. So, you must be constantly active on at least five platforms to maximize your reach. But that’s demanding, as you must also post quality content relevant to your audience. Can you do this consistently while running your business or leading a team?

You’ll likely burn out wearing multiple hats during the workday, negatively impacting your health and productivity in the long term. One solution is to hire social media marketing experts to handle all your social channels. They’ll create content, post regularly, and engage with your audience, but all this is costly. Expect to pay between $500 and $5,000 monthly for these services. 

If you’re a small business owner or starting as an influencer or creative, even a $500 monthly fee may cause you to overshoot your budget over a long period. However, generative artificial intelligence in mobile apps can lead to a remarkable content creation and social media posting solution. If you team up with a reputable studio like NS804, you can build a generative AI-powered app custom-built to your needs. 

You may use multiple generative AI platforms to train your models based on your own text, images, and videos. Then, by inputting a sequence of prompts on your custom-built app, you can generate and post on-brand marketing copy, images, and videos across all your social channels with minimal work.

3. Create High-Quality Videos With Generative AI

We’ve already discussed why you should utilize more social media platforms, particularly the newer impactful ones. But you must create distinctive and humorous short-form videos to make it on TikTok and more in-depth and professional-level videos to captivate YouTube fans. For professional results, you must invest in video production equipment and lighting. Then, learn the skills to use these effectively with video editing suites. 

But that’s not enough, as you’ll still need to write a video script, build a set, and hire a cast and a crew. Of course, you can outsource most of this work to a professional video production company. Depending on the quality and length of your videos, you could pay as little as $500 and possibly over $100,000. Some production companies will work with you on yearly contracts and charge between $15,000 and $100,000.

As you can tell, it’s cost-prohibitive to compete with top trending video content creators and deep-pocketed enterprises. However, things have changed, especially after OpenAI announced Sora — a trailblazing text-to-video tool designed for generating intricate scenes. 

Sora shocked and amazed the entire video production industry and even caught the attention of Tyler Perry. The world-renowned filmmaker decided to stop the expansion of his studio since this would no longer be necessary with generative AI tools like Sora. He reportedly claimed that these tools save costs but will cause many job losses in the film industry.

While this sounds grim, Sora and similar tools will democratize professional video production soon. And this is an excellent reason to use artificial intelligence in mobile apps aimed primarily at video generation. These apps will find traction in most business environments but also with content creators seeking cost-effective solutions that simplify the entire video production process.

4. Generative AI Enhances The Employee Experience

As a business leader, you want your employees to perform at their best, even when facing organizational change or unsatisfactory task distribution. In more extreme cases, you want employees to perform adequately when key staff members aren’t available. So, you’ll need to implement the tools and methodologies to ensure all your employees stay on track under these scenarios.

Implementing communication and project management platforms like Microsoft Teams, Slack, and Trello is a first step. But your business is unique, so you still need a custom solution that addresses all its needs and covers the blind spots other platforms miss. That’s why you can’t ignore the power and versatility that generative AI brings forth. 

You can train your generative models on employee data by including their work roles, productivity, and skills. Your AI model will help you look at your employee data holistically and help you pinpoint any potential productivity bottlenecks or staff shortages early on. Be sure to comply with data and privacy legislation in your region when collecting and analyzing employee data. 

Another benefit of analyzing employee data is you’ll detect notable workforce trends that impact your organization. If you employ a large workforce, it’s often difficult to accurately determine employee retention rates and the overall success of your human resources (HR) department. Traditionally, you’d hire expensive consultants to figure this out for you — but now — your generative AI model will deliver detailed reports in record time and at little cost. 

Building a custom internal app allows your employees to collaborate and complete all their tasks, and you can pull all this data in real-time. The app can also let your employees provide feedback that will help you improve work conditions and the overall employee experience.

5. Use Artificial Intelligence In Mobile Apps To Transform Customer Service

It’s no secret that AI chatbots are very effective at offering customer service around the clock. But how well do they resolve customer complaints and deliver satisfactory service to rival a human agent? It ultimately depends on the capabilities of the AI chatbot platform you decide to use. 

You can choose from several notable chatbot platforms available today, like Botpress, Dialogflow, and UChat. Botpress is ideal for creating conversational chatbots for organizations of all sizes. Dialogflow is Google’s feature-rich solution for building versatile and scalable chatbots and voicebots. Then, there’s UChat, aimed at digital marketers and small business owners who want a simple solution that integrates with all their social channels.   

Of course, there are many more AI chatbots in the marketplace. But instead of trying to find a solution that’s a good fit for your organization, you could always build a custom solution that addresses all your needs. Moreover, you can avoid the monthly fees and limitations these chatbot platforms will subsequently impose on your organization. 

More importantly, you have some control over the intelligence of your custom AI chatbot solution. Before the availability of generative AI chatbots, traditional chatbots weren’t particularly smart since they followed set rules. Thus, these could never convince anyone that they were nothing more than customer-facing bots. 

Once the GPT-5 LLM is available, convincing human-like interactions will become the norm. But you can achieve impressive results depending on how well you train your AI chatbot using GPT-4. You’ll need to collect large datasets of human interactions and then prepare these for training by removing unnecessary datasets. After you train your model, evaluate the results before deploying to all your customer-facing channels.

6. Improve Order Fulfillment With AI

While your organization doesn’t have control of the entire supply chain, it can impact the order fulfillment process. And this segment of your business should run like a well-oiled machine that responds to all types of scenarios like delays, stock shortages, and logistics issues. As a first step, you must implement an order management system (OMS) that’s right for your company structure. 

Then, you’ll need to pick an order fulfillment strategy your organization can handle. For example, if you have enough storage space, employees, and skills, you’ll go with an in-house order fulfillment. But if you don’t have these resources, it’s better to outsource fulfillment to a third party. 

Regardless of your strategy, you should become proficient in forecasting and planning every step to avoid wastage and costly interruptions in order fulfillment. However, you can drastically reduce the guesswork by integrating AI into your order fulfillment operations. Of course, it’s best to do this from day one of your operations, but there’s little harm in integrating AI in due course. 

Using artificial intelligence in mobile apps that aid order fulfillment will help your staff quickly ascertain all current and future inventory levels. They can accurately predict when they’ll run low on inventory and when to order from suppliers. Thus, your company won’t have to turn away customers due to unavailable stock. 

AI-powered order fulfillment is essential for large organizations, but small retailers benefit also. For sustainability reasons alone, retailers must reduce inventory waste. A well-trained inventory model will alert them when they’re ordering too much or too little of a specific item. They can further improve the accuracy of this model with sales and store visitor data.

The Bottom Line

The hype surrounding generative AI is astounding, but so is the technology. We expect future iterations of LLMs to improve and impact even more industries. Also, we expect the use cases to grow exponentially as appreneurs, businesses, and users embrace AI in 2024. Contact us today to learn how NS804 can help you build and use artificial intelligence in mobile apps that will drive growth from now on! 

The NS804 Process for Custom App Development

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At NS804, we are fully committed to delivering the highest quality applications possible with every custom app development project we undertake. When clients commission us to build custom mobile applications, we know they expect world-class solutions to the problems they want to solve.

Custom app development projects are quite different from off-the-shelf solutions. First, they provide the chance to capture a brand’s image in the UI/UX of the application. There is also a match between the resources available at hand and the solution to be built. At NS804, we understand the ever-present problem of optimizing resources for utility purposes. Each project is unique because of the industry, problems at hand, client requests, and numerous other variables.

In this article, we discuss our approach to custom mobile application building. Clearly, it is never a one-sided effort. The general framework is meant to foster continuous communication between the team and the client until project delivery.  We can break down the process into six stages, although some activities could feature in more than one stage.

Project Discovery

The project’s first stage begins when a client gets in touch regarding an app idea they have. A series of discussions follow to establish the scope of the problem at hand and whether a singular app can solve all of them. It may require that we conduct interviews with several stakeholders in the client’s business.

The first stage can last weeks and sometimes months to gather sufficient information. There may be a need to conduct fresh market research to understand competitor strengths, market size and gaps, and even the feasibility of a product in a new market. It may be prudent to enlist the services of people with particular domain knowledge when it is not available in-house.

Getting things right in terms of product-market fit is very important. It can save enormous resources that would otherwise be used in rebuilding a  product in cases where market research was not done comprehensively.

Planning and Design

The second step in our process involves starting to bring ideas to life, at least on paper. At this point, the team begins to visualize what the solution might look like. However, we must first determine the project scope. Not everything that was mentioned in the discovery phase can go into the first version of the application. The best projects have a clear primary problem they are solving, which is the focus of the Minimum Viable Product.

Limiting the project scope is important to ensure the project is deliverable within a reasonable time and with the available resources. Such a project is also more manageable because you can establish milestones that add up to the final product.

The scope of the MVP includes the functionalities/deliverables that the product will need to have before the client approves it.

The team draws up wireframes to demonstrate the flow and layout of the application. Once these are approved, the team can build interactive mock-ups that give a realistic feel of the app. Working prototypes are great for collecting feedback from the users you are targeting with the app.

 

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Actual Development

The next step in the process involves building out the application according to the specifications from the planning phase. The front end of the application is the user interface, which is built with HTML, CSS, and Javascript programming languages. The back end or the server side is the logic or functionality of the app. Multiple technologies can be used to build the backend including Python, Java, and JavaScript.

It is during this stage that any integrations with third-party APIs happen to add functionalities such as payment processing, geolocation, social media integration, and so forth.

Our agile methodology of project handling means that the user remains well-briefed throughout the development phase. With every sprint, new features are delivered and any necessary fixes deemed necessary are made. With version control, we can always roll back to a previous version of the app when the need arises.

Testing

Testing is a crucial part of the custom app development process and enough time and resources must be set aside. It can either be done manually or be automated. In manual testing, you’d ideally be clicking throughout the application and noting any bugs found. This process is tedious, expensive in terms of time, and very prone to human error.

Automated testing is the preferred approach today and can happen concurrently with the development process. Engineers can run tests on their code before adding it to the main project.

There are several types of tests that a team runs on their project.

  • Functional tests are to determine whether a feature works as intended. It looks at the output rather than the behind-the-scene working. For instance, a functional test may be done whether a user can successfully query the database for a piece of information.
  • Integration tests look at whether the different modules or microservices that make up your application are working together as planned.
  • Performance testing simulates different conditions to determine the stability of the application. It looks at the speed and responsiveness of the different microservices especially when handling a high number of requests. Performance testing gives assurances that an app is indeed scalable.
  • End-to-end tests mimic a typical user’s behavior to determine whether the entire application runs as intended. It simulates a user’s journey from logging in, resetting passwords, clicking on links within the app and all other functionalities available.

Deployment

The custom mobile application deployment process is just as important as the building process. There are multiple app deployments that exist today and with good reason. First, the team needs to figure out the correct infrastructure to use including the database and networking resources.

A script that automates the release process is preferred to manual deployment to reduce errors. Test scripts are also necessary so that an alarm is raised in case of a fault. A continuous integration/continuous delivery approach to deployment offers important benefits. It means that each update is minimal and is unlikely to impact or jeopardise the entire application in case of a bug. Small and frequent updates are considered more sustainable today.

The team picks and keep an eye on metrics that indicate the app is running correctly.

Maintenance

The final stage of the application development process is always maintenance. The first and most important thing is to identify and fix bugs as quickly as possible. Frequent bugs or delayed fixes can sabotage the success of an otherwise well-built application. At NS804, we advise clients on how best to plan for maintenance, including setting aside a proportion of the initial budget for maintenance.

The second reason for maintenance is to take advantage to optimize performance As pointed out, continuous performance testing may identify bottlenecks which if improved upon can make the user journey much smoother. Small continuous improvements greatly contribute to user satisfaction numbers.

The third reason is to make security improvements. Popular apps are targets of cyber attacks and therefore any security patches to guard against those attacks are critical.

The final reason is to implement the product roadmap which involves adding new features. The MVP is often simple and limited in functionality. Once the app attains a critical mass of users, the business can begin thinking of ways to build more to grow its user base and revenue. Users appreciate when they are part of an application’s evolution. It is possible to develop new features that are in stride with user needs. Through a feedback loop, a business can find out, prioritize, and build features that resonate with its audience.

Advantages of Custom App Development

Custom application development is an involving process that requires utmost cooperation between the client and the development team. The working relationship can go on for years and the initial application can often evolve substantially.

Despite the longer development cycle and substantial initial cash outlay, custom app development offers multiple advantages.

First, the high level of customization means that the app fits the problem it is meant to solve. There are peculiarities in the environment within which a business operates that an off-the-shelf solution may not provide for.  The second advantage is the guarantee of stability even when the business scales. The assurance comes from the simulations carried out at the testing phase. The app promoters already have projections about future user numbers, and this is taken into account when building the app.

Owing your application means you can evolve it as the business grows. You can build new features, improve existing ones, and take in user feedback along the way. A unique feature that your competitors do not have on their apps could be the source of competitive advantage. Custom applications are also an opportunity to grow brand equity through high service quality and interactions with users.

When your business handles sensitive user data, guaranteed app security is paramount. Custom app development provides you with the peace of mind that user information is safe and frequent security updates are happening.

 

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Best Practices in Custom App Development

There are basic app development best practices, which if adhered to, massively increase the chances of building a successful app.

First, every project must have a unique value proposition. If there already exists competitor apps in the space, it must be clear what the new app seeks to do better. Where an off-the-shelf solution exists, the level of customization should justify the time, resources, and effort in custom app development.

Another best practice is to have a user-centric approach to development. From the initial research stage, you must take in user feedback throughout the design, building, testing, and deploying of the application. The UI should be easy and intuitive to use. There has to be a methodology for taking in and filtering user feedback even after launch.

In addition, the team has to have clear performance metrics before deploying an app. There must be no compromise on the standards.

Ensuring there is proper document is another important best practice. Having a proper record of all aspects of an app is crucial during development and maintenance of an app. It also enables knowledge transfer should new developers come on board, or the project is transferred to a new team altogether.  Some important information to have include the server environment and the thought process behind it, the database and a model diagram of the database, a record of all troubleshooting done so far, app installation steps, important libraries and dependencies, code update instructions and so much more.

Unfortunately, there are many projects when important information is never recorded or shared with important stakeholders. When a key figure in a team leaves, there is always a danger of the project being impacted too much negatively.

Laslty, testing and optimization are also important practices in NS804’s development process. While an application may do all the primary functions it is meant to, it is equally important that it does so efficiently. The code needs to be tweaked to reduce load times,  use memory efficiently and  to resolve other glitches in the user journey.

Work with Us

If your business intends to build and deploy an application to augment critical functions, we encourage you to work with us. Our team brings a wealth of experience from years of delivering apps in multiple industries. We walk with clients through every stage including determining MVP features to implementing the product roadmap years down the line. The team handles projects with utmost professionalism and in keeping with global standards. We make use of the right technologies to ensure we future-proof your app.

For more information about our services, reach out to us through our website. A member of our team will be in touch with you.

Mobile App Maintenance: The Importance Of Regular App Updates

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Few first-time appreneurs and developers consider mobile app maintenance when laboring away on their debut projects. And that’s reckless, to put it mildly, as app development is a long process that doesn’t end at launch. Users and the app stores expect apps to receive regular updates months or even years after their initial releases. 

But why are app updates such a pertinent issue that appreneurs and developers must never ignore? The primary reason is that no app is perfect on release and will likely never be during its lifetime. There is a certain quality threshold that an app must meet before it offers a satisfactory user experience. Not meeting this threshold will cause users to uninstall the app and leave negative reviews and low ratings, hurting the prospects of the app. 

That’s why the savviest appreneurs and developers have a mobile app maintenance plan from day one. They know that they must set aside resources for the continuous upkeep of their apps. These resources often include the funding, staff, analytics, tooling, and training required for app maintenance. Furthermore, it’s necessary to have dedicated staff or contractors to handle communications, compliance, documentation, user experience (UX) testing, quality assurance (QA) testing, and user feedback. 

Now, that’s a lot to unpack and only drives through the message that app development is a long, costly, and challenging endeavor. But we don’t want to dissuade you from trying your hand at app development, especially if this will be your first attempt. Instead, we encourage you to move forward, partner with an experienced and reputable studio like NS804, and consider the helpful pointers listed below. 

 

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What Does Mobile App Maintenance Entail?

Mobile app maintenance is an ongoing process that involves multiple tasks that result in the continuous improvement of apps. These tasks include gathering user feedback, data, and analytics. These factors will let developers know whether or not their apps meet changing customer expectations. 

If apps don’t meet customer expectations, developers must modify their apps to bring them in line with these expectations. However, this is only possible by rolling out app updates at regular cadences. In the case of app-breaking bugs or security vulnerabilities, developers must release patches timeously. 

And even if an app runs smoothly and reasonably bug-free, it’s still necessary to respond to current market trends. For example, 2023 was a big year for artificial intelligence (AI) that the market couldn’t ignore. Soon after the launch of ChatGPT and other similar services, mobile app developers quickly launched new AI apps or implemented AI features in their existing apps. 

It’s not uncommon for appreneurs and developers to abandon apps if they’re no longer feasible. The app stores are incredibly competitive — if not downright brutal — making it difficult to justify the cost and effort to maintain underperforming apps. 

Yet, this is not the case with custom apps, especially those aimed at internal company tasks and business-to-business (B2B) applications. Mobile app maintenance is crucial for custom business apps, as regular security and feature updates are essential for the smooth functioning of organizations of all sizes.  

Why Do Users Care About Regular App Updates?

Today’s smartphone users are app-wise and can easily discern a good app from a bad one. Moreover, today’s users are part of a mature market gradually reaching its growth limits. We only need to look at the US smartphone market to understand the staggering difference between today and a decade ago. In 2013, there were approximately 173 million smartphone users in the US, but today, it’s edging closer to 315 million.

While we may be reaching the peak of the smartphone era, this doesn’t mean the app market is going away. It only means that there’s an increase in user demands that you must respond to if you’re going to succeed. But how can you succeed in such an overwhelmingly crowded market where users uninstall apps on a whim? The first step is to create an app that addresses a problem that users have and to make it sticky.

Of course, that’s not easy, and few developers get this right on their initial attempt. But let’s assume you are addressing a problem users are experiencing, but they’re still uninstalling your app — what now? 

That’s where your mobile app maintenance plan comes in, as you’ll focus tightly on your app’s performance and user data. Your analytics will let you know if your user journeys and flows are succeeding or failing. You’ll also know if technical issues make your app function inadequately. These are the most common reasons why users drop apps like hot potatoes and why post-launch analytics are so crucial.

Once you know what’s holding your app back, you can address all relevant issues. Then, plan your roadmap to release the necessary fixes and updates. And establish an effective communications pipeline to gather user feedback and inform users of new updates.

Why A Lack Of Updates Will Hurt Your App? 

Even your most diehard users will lose interest in your app if you don’t update it regularly. They will assume that you no longer have the interest or resources to roll out updates and will eventually move on to apps that seem more promising. There’s nothing worse than losing users due to not providing them with the features competitors have provided already. The current state of the app market requires that you respond to user needs rapidly. 

Look at the leading mobile apps in your segment, and you’ll find that all these receive regular updates. Every app update helps to reinvigorate interest, especially with those users who have started to drop off or become bored. But it’s also a great way to draw new users and media attention when app updates include innovative or highly desired features. 

A lack of updates will also hurt your app’s stability and usability, especially when users upgrade their devices. Furthermore, Apple and Google demand that developers update their apps to meet the requirements of their latest operating systems and APIs. Failing to do so will result in the removal of any un-updated apps from the App Store and Google Play. Third-party Android stores also have specific app update policies that you must follow if you publish on these. 

Security concerns around hacking and data breaches have become the norm recently. Since many people use mobile apps for financial transactions, you must ensure that your app never has any security vulnerabilities. Even if you’re developing a mobile game, you must never take security issues lightly since hackers exploit these also to gain access to user credentials. So, always roll out patches and updates as soon as you know of or encounter a new vulnerability.

How App Updates Help Keep Your Tech Stack Current?

You may be proud of your studio for using the latest technology stack to create your apps. But technology moves forward rapidly, especially in the mobile space. What’s trailblazing today can quickly become outdated in a matter of months. Therefore, you never want to stick to the current versions of your integrated development environments (IDEs), APIs, frameworks, game engines, backend technologies, testing, and deployment tools. 

Sure, your programmers may want to use long-term support (LTS) releases for a more stable development environment. But eventually, you’ll need to pull the plug and move on to the latest supported version. Your team may whine about such a decision since they will feel more comfortable with the older tooling. But ultimately, they must use the tooling that increases stability, usability, and quality.

The beauty of mobile development tooling vendors is they have close relationships with the device manufacturers. Thus, they build their tools according to current and future hardware specifications. And that’s fantastic because this means you’ll often gain a free performance boost and increased stability when building your app with the latest tools.

Furthermore, you’ll be future-proofing your app since it will run adequately on devices about to hit the market. So, you’ll have the assurance that your app will run on devices you haven’t tested for yet. But this doesn’t mean that you should ignore testing altogether. Always test on an emulator if you lack access to a specific mobile device. 

As part of your mobile app maintenance processes, ensure that you keep up to date with what your tooling vendors are releasing. Read their blog posts and release notes regularly, and update all your development tools timeously. 

What Are The Different Types Of App Updates? 

There are several kinds of updates you can roll out, but not all will be suitable for your app. We explain which app updates are best suited for which purposes here: 

  • Feature release updates: Your users will provide feedback about features they want, so you should roll out feature release updates with these additional features. If your app proves popular, you may need to implement these kinds of releases several times a year.
  • Functionality updates: You should roll out functionality updates when upgrading an existing function. The frequency of these updates will depend on how often you need to upgrade the functionality of your app.
  • Maintenance updates: If your app suffers from vulnerability issues due to a cybersecurity threat, you must release emergency hotfixes immediately. You may also release a preventative update for potential attacks, an adaptive update to deal with upcoming changes, and a corrective update for patching up quality issues.
  • Monthly updates: All new apps need monthly updates to gain and retain user trust. Also, it’s necessary to release weekly updates if your app suffers from serious usability, stability, and security issues.
  • Updates for watershed events: You can surprise and delight your users by releasing an update to celebrate the first year of its release. The update must include a significant change or improvement to set your app apart from competitors. 

How To Implement Mobile App Maintenance Successfully?

All the stages of the mobile app development process are challenging. But you can make the maintenance process of your app more manageable by following these steps:

  • Document your mobile app maintenance plan: Always keep notes and documents produced by all stakeholders involved in your project. Ensure that all team members can retrieve these documents easily when necessary.
  • Prioritize training: Ensure your team is up to speed with the latest app update procedures and technologies. 
  • Establish effective communications pipelines: You want to keep all stakeholders in the loop at all times. Keep your communications open and secure for all the relevant parties, and keep everyone informed of any crucial events that require their attention.
  • Keep ahead of compliance and policy changes: The app stores constantly alter their guidelines and policies, so you must adhere to these to avoid any nasty surprises. Furthermore, stay current on regulations in the different territories you publish.
  • Regularly test the effectiveness of your app’s UX: Always be mindful of the end-user experience by testing your app’s UX. More often than not, a bad UX is why most users uninstall apps, and it’s fixable with an update. 

 

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Why Do You Need To Partner With A Reputable Studio?

As you can tell, mobile app maintenance requires hard work and sticking to a tried-and-tested plan. If you already have prior experience with the processes mentioned earlier, you know what to expect. Yet, you may still need the assistance of a talented mobile developer to help you deal with all the complexities involved with regular app updates. And if you’re new to all this, partnering with a studio is undoubtedly the right choice. 

A highly acclaimed and reputable studio like NS804 will help you deploy your app updates on time and within budget. We’ll look at your plan, goals, and requirements with an analytical eye and offer solutions that will drive your app down a successful path. 

Furthermore, we’ll help you evaluate methodologies and development technologies that will lead to the best possible upkeep of your app. We’ll also help you implement new features, fix bugs, and optimize your app so you can focus on other aspects of your app development endeavors.

In Conclusion

Mobile app maintenance is a crucial part of the entire app development cycle. Never ignore this part, as your users expect you to deliver updates that will keep them stuck to your app. If you do this right, you’ll extend the potential lifespan of your app, driving additional revenue and business. Contact NS804 to learn how we’ll help you plan, prepare, and deploy app updates like a pro!  

Mobile App Development Mistakes: Impact Of Choosing The Wrong Developer

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One of the costliest and most disastrous mobile app development mistakes you could make is to hire the wrong developer. Unfortunately, it’s an easy trap to fall into, given the plethora of app studios and freelancers vying for your projects. These entities will try to convince you they can complete your projects quickly and cost-effectively. 

In some cases, this is true, yet it’s the more established and experienced developers who make good on these promises. You can check if they’re up to the task if they have a comprehensive portfolio of completed projects, positive customer feedback, and even acquired awards for their work. Established mobile app developers like NS804 tick all these boxes, as we’ve built a reputation for creating phenomenal apps for our clients and have the acclaim to prove it. 

However, many developers are not in our position and are willing to oversell to secure client work. While we can all understand why they do this — it’s not in your best interests to work with them — and here’s why. 

With freelance developers, many are in the process of learning fundamental skills and building up their portfolios. It’s common for newcomers to follow several Udemy app development courses and then set up an account on Fiverr to sell their services to unsuspecting clients. These individuals are neither professionals nor comprehend software development best practices.

Then, many overseas and fly-by-night studios offer competitive rates but have poor code quality and less-than-stellar support. The potential cost savings, if any, will lead to a frustrating and stressful app development experience. As a busy appreneur or business leader — you don’t want this — so avoid the following mobile app development mistakes listed below.

 

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Misunderstanding The App Industry Leads To Costly Mobile App Development Mistakes

About a decade ago, anyone with rudimentary coding skills could release a fun and quirky application in the app stores. The barrier of entry was so low that bedroom coders and startups released tons of apps at negligible cost. Of course, the quality of these apps was often questionable, but these early efforts helped developers earn money and stardom. 

Most app users during that era were willing to put up with subpar apps since smartphones felt novel. Thus, they would download and try out the latest apps regularly, which created a near-endless demand for new apps. But the allure would fade since too many cruddy apps started ruining the user experience. 

Eventually, users became picky about what apps to install and soon lost interest in low-quality or uninspired efforts. Smartphones and tablets also became more standardized, leading to a homogenized look, feel, and feature set among brands. While consumers never truly lost interest in smartphones and apps, they did lose some excitement. But this is not necessarily bad, as it signals a maturing market. 

Sadly, many who wish to enter the app industry today haven’t fathomed these changes. They assume that the barrier of entry is still low and that a simple app developed in a few days or weeks could lead to vast fortunes. 

They haven’t considered the increased demand for quality from users and the app stores. App development today requires testing, a better user experience (UX), and a greater focus on marketing. Then, there’s the high cost and effort associated with user acquisition (UA), which is unavoidable in today’s super competitive app marketplaces. Therefore, it’s better to partner with a reputable studio to help you navigate the app industry as it is today. 

The App Stores Have Raised The Bar To Deter The Wrong Developers

Apple and Google don’t mess about when it comes to increasing trust with users. Both tech giants have taken bold and long-needed steps to diminish the number of low-quality apps from reaching the App Store and Google Play. They’ve long been aware of the glut of buggy, poorly developed, and opportunistic cash grabs filling their app stores.

Besides, many apps from unscrupulous developers also pose significant security risks, which have no place in app marketplaces. There’s always been a troubling amount of apps with malware and trojans available that unsuspecting users download onto their devices. Considering that many users do banking on their smartphones, these infected apps threaten their financial security and privacy. 

One of the most detrimental mobile app development mistakes you could make is to hire such a developer on a lark. The damage to your reputation and business would be monumental, not to mention the legal action against you from users. The developer you hire may not even be malicious but overlooks potential security vulnerabilities that could lead to a similar outcome.

Due to these issues, Apple and Google have constantly improved security measures in their respective app stores, operating systems, and software development kits (SDKs). But they’ve also raised the bar on what they expect from developers with tighter regulations. 

A good example is Google Play’s recent requirements for new Android app developers and those with personal accounts. These developers must have 20 or more people test their apps for at least two weeks before release. Understandably, many developers are venting their frustrations on Reddit and attempting to build test groups on Discord. But studios that have set up effective mobile app testing pipelines won’t face any issues with compliance.

Mobile App Development Mistakes Due To Unsuitable Tooling

You may work with a developer who uses no-code tools to build your app. The developer may insist on using such tools due to the increased speed they offer or because they lack programming experience. Either way, this isn’t necessarily a good idea, as no-code platforms often introduce performance bottlenecks.

While newer no-code app builders offer performance improvements, they still don’t produce apps that hold up to native-developed apps. And if your brand’s reputation hangs on the quality of your app, you shouldn’t cut corners. Work with a studio like NS804, renowned for building apps using native languages like Swift for iOS and Kotlin for Android. 

The snappy performance, consistency, and native user interface (UI) make the additional cost and effort to produce native apps worthwhile. It’s also much easier to debug, test, and scale native-built apps than those made with no-code solutions. 

One of the drawbacks of no-code solutions is that they’re rather esoteric and often made by smaller niche tool developers. Thus, documentation, code examples, and support are not on the same level as that provided by Apple and Google. It’s also harder to find tutorials and other training materials from third parties and online teaching platforms. 

Should you want to update or scale your app at a later stage and be unable to work with the same developer, you’ll be out of luck. You will need to rewrite your app entirely from scratch, preferably in a native programming language, to avoid this same issue in the future. You can diminish the potential for mobile app development mistakes by ensuring the developer you hire uses the tooling, programming languages, and best practices recommended by Apple and Google.

The Wrong Developer Relies Heavily On ChatGPT

You’ve probably heard of ChatGPT and the impact of the artificial intelligence (AI) platform on programming and other disciplines. As a tool to help developers write boilerplate code and conjure up solutions, it’s a fantastic time saver. But as some kind of silver bullet for developing complex, robust, and mission-critical apps, the answer is not so straightforward.

While ChatGPT can make all types of apps, even complex ones, it won’t necessarily deliver the best and most solid apps. That partly depends on how well the developer understands ChatGPT’s large language model (LLM) and what prompts to enter. Then, the developer’s comprehension of the code that ChatGPT generates also comes into play. 

If the developer can understand, tweak, and implement the code to fit the app project, the results will impress while cutting costs. But if the developer hasn’t taken the time to learn the nuances of ChatGPT, it will have the opposite effect. It’s also crucial that the developer has a good comprehension of the programming languages used in development, especially after the introduction of new updates and standards. 

Nevertheless, the developer should have the skills to complete apps without ChatGPT or any other AI platform. An overreliance on these platforms isn’t ideal, as the developer must know and trust the codebase. As impressive as these AI platforms have become, they don’t always generate the right solutions.

So, never trust a developer who relies exclusively on these AI platforms to make your app. Or a developer who gives a single glance over the AI-generated code before inserting it into your app during production. And you certainly don’t want your banking or internal business app to have code that hasn’t been thoroughly inspected and tested.

Partnering With A Developer With Little Mobile App Development Experience

It’s not uncommon for developers to jump across industries for various reasons. For example, web developers often become disenchanted with building websites and decide to try their hand at mobile app development. They may assume this route will be more fun or earn them more money. 

While web developers possess several skills used in mobile app development, it’s not always a smooth transition. App development is often more challenging than web development due to the differing hardware considerations and increasing requirements imposed by the app stores. The Android platform alone requires that developers test on a wide variety of devices, while web developers only need to test their websites on several browsers. 

Web developers use languages like JavaScript, PHP, HTML, and CSS to build websites. While it’s possible to develop mobile apps with JavaScript, it’s not a first-class citizen and will seldom deliver the performance of native languages. Another shocker for web developers is the higher costs and more involved procedures associated with app development. 

If you’re considering hiring a web developer who has recently transitioned to mobile app development, think twice before proceeding. You don’t want to work with someone likely to make common mobile app development mistakes. It’s also unlikely that this developer has enough expertise or understands the nuances between Android and iOS.

Instead, opt for an established app development studio that has dedicated Android and iOS developers on the team. You’ll have the peace of mind that your app builds will be equally good on both platforms. And when you need to roll out updates and patches, you have a team on hand to do the heavy lifting.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

Working With A Developer Lacking The Necessary Resources

Mobile app development is not cheap, so every competent developer must have the necessary resources to complete their projects. These resources include the funds, staff, office space, hardware, and development tools available to the developer. If the developer lacks these, they won’t be a good candidate for your next project.

But how can you tell if the developer has the necessary resources to tackle your project? It’s not possible to know every aspect of the developer’s business, but there are a few tell-tale signs you should look out for. 

Check if the developer operates from an office that you can visit if you’re nearby. If you can stop by the developer’s premises to meet the team and discuss your project, that’s a positive sign. And if the team lead gives you a tour of the office and a rundown of the development process, that’s extra reassuring. A well-run and properly equipped development studio means you’re dealing with a credible developer. 

But be sure to ask the developer what contingency plans they have in place should they fall behind schedule. Consider all scenarios that may cause delays, including outages, app store policy changes, API updates, staff turnover, testing issues, etc. Mobile app development mistakes often happen when teams haven’t prepared for unforeseen events or allocated the relevant resources to deal with these issues.

In Conclusion

Mobile app development mistakes often happen when dealing with inexperienced or incompetent developers. But you can avoid regretful outcomes by working with an experienced and established studio that has built a reputation for delivering high-quality apps. Contact NS804 today to learn why we’re one of the best app developers in Richmond, Charlotte, Denver, and beyond! 

8 Ways The Right Mobile App Can Boost Lead Generation

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Every organization needs to boost lead generation to remain profitable in the long run. If you’re finding that your business has trouble attracting prospects, you’re likely seeking solutions right now. While there’s no silver bullet for this problem, effective solutions do actually exist. 

Regardless of the nature and size of your organization and industry, you can increase lead generation with the right mobile app. Your sales team requires tools to make them effective at finding new leads and gradually driving them down the sales funnel. While there’s no shortage of turnkey solutions that do this, your business can benefit by building a custom mobile app solution. 

A custom mobile app will free your sales staff from their desks and allow them to operate without feeling confined by the workflows imposed by the big-name lead generation apps. Here are eight ways that the right mobile app can change the game. 

 

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1. Build A Lead Management App For Your Sales Reps

If you have sales reps operating out in the field, it can become prohibitively expensive for them to chase after unqualified leads. Instead, you want them to be closing deals quickly and cost-effectively. But this is only possible if your sales reps can effectively qualify, segment, and nurture leads. Moreover, you want them to score and track every stage of the lead generation process. 

A great solution is to build a lead management app to empower your sales staff. But what does such an app entail, and how will it boost lead generation? One of its most powerful features is its ability to tap into your existing customer database. Mainly because your database already contains a plethora of customer data that reveals who your cold, warm, and hot leads are.

The lead management app will let sales staff filter the most qualified leads. Now, staff won’t have to take any wild guesses on which leads to focus on. By removing the guesswork, your staff will inevitably save time while decreasing travel costs. Furthermore, the lead management app will contain the contact details of prospects who have expressed interest in your brand, products, and services. 

Sales staff may further drill down on this data based on customer demographics, geographic locations, and purchasing habits. Also, they can use the lead management app to close, track, and cancel appointments. You can also view this data in real-time and access detailed reports to help you best allocate performance bonuses and pinpoint sales strategies to improve.

2. Boost Lead Generation With An AI-Powered App

Your business may already use customer relationship management (CRM) tools. You could even be using one of the popular cloud-based solutions like Oracle NetSuite CRM, Salesforce, and Zoho CRM. And while these turnkey solutions are great, your staff may experience workflow issues.    

No matter how good off-the-shelf solutions have become, they seldom fit every organization perfectly. That’s because some solutions suit mid-sized and larger enterprises since these have more rigid structures. If you have a smaller sales team or have specific needs and workflows, it’s wise to go with a custom solution. And even if you’re using an off-the-shelf CRM, you can integrate it with your custom lead generation app. 

But how can you improve workflows on top of what popular solutions offer? Start by surveying your sales staff to determine what pain points they currently experience. To make this process easier, work with an experienced studio like NS804. We’ll draw up wireframes to map out the entire user experience (UX) so that your team will have a point of reference. 

But don’t stop there since we can radically improve your new lead generation app with artificial intelligence (AI). While AI is big news lately due to the popularization of tools like ChatGPT, AI is hardly novel. In the mobile space, AI-powered apps have enjoyed popularity for almost a decade. Yet, only recently are companies embracing AI for their mission-critical apps and software infrastructure. 

Your sales staff can boost lead generation by running powerful sales campaigns created almost entirely by AI. AI can help staff build marketing funnels, assist with neglected or cold leads, and accurately segment your target customers. And since your AI-powered app will save staff so much time, they can focus on prospecting leads and closing deals.

3. Power Up Your Email Marketing Campaigns

Even if your sales staff regularly conduct face-to-face meetings with customers, they probably use email for their marketing campaigns. After all, email remains a powerful channel for connecting with customers, even with the wide use of social media nowadays. The primary reason is that users retain their email addresses for long durations. 

Also, it’s common for users to quit social media due to physical or mental health issues. Some users neglect their accounts, reduce engagement, or flock to the latest trending social media platform. While your sales staff should never ignore social media, they can’t ignore email since it’s a more sustainable and direct channel. The best part is that email can radically boost lead generation if combined with a custom app.

This app will assist your sales staff to automate, personalize, and schedule all email campaigns. Then, you can seamlessly integrate your custom app with your favorite email clients and marketing platforms. Sales staff can effortlessly run campaigns from their smartphones while in any location or time zone. They can also collaborate with your office-bound and remote teams and share progress reports of all campaigns. 

But this is only basic functionality that’s enough to help your team get started. You can add additional features later to make your app an all-encompassing solution for your email campaigns. 

For example, you can add templates that allow sales staff to create impactful landing pages without the assistance of a designer. An additional A/B testing component will let your team fine-tune their split testing efforts. And with a live chat implementation, your team can communicate directly with leads to drive them down the sales funnel.

4. Enhance Sales Proposal And Contract Agreement Procedures 

Your top sales representative probably dislikes writing sales proposals and contracts. But you can reduce the paperwork and drudgery with the right mobile app. Nowadays, there’s little need for your sales reps to spend considerable time writing sales proposals and traveling across the country to have contracts signed. 

Instead, they can use templates that contain the company letterhead for proposals and contract agreements. Better yet, these documents can accept electronic signatures, meaning that clients can sign these directly on their mobile devices or PCs. This paperless approach is more environmentally sustainable and makes it easy to keep track of all documentation. 

Another benefit of this approach is that documents get to customers fast. This is crucial because leads often go cold if they wait too long for a proposal or contract. If your sales staff doesn’t get this documentation through quickly, customers may have second thoughts about doing business with you. Worse still, a rival may approach them during that time and offer a better deal. 

Your custom app can keep track of all outgoing and incoming documentation and issue alerts when customers view or sign these. The app must also have an auto-reminder feature to nudge customers to take action if they haven’t looked at or signed the documentation.

5. Use Mobile Surveys To Boost Lead Generation

Whether you’re targeting regular consumers or business-to-business (B2B) clients, you should survey them regularly. Not only will you gain plenty of valuable customer data, but surveys offer an opportunity to engage leads and drive them towards your brand.

Of course, not everyone enjoys completing surveys, so you’ll need to get creative. Ideally, create a fun and engaging app that your target audience will find appealing. 

If you’re targeting a younger audience, add quizzes and gamification features that remind them of their favorite video games. But if you’re targeting business professionals, ensure that your surveys offer fascinating tidbits and practical advice about the industry once they complete specific milestones.

You may also include polls to identify what interests your target audience the most. Furthermore, keep track of all these polls for longer-than-usual durations to determine changing trends. The more interactive your mobile surveys, the easier it becomes to boost lead generation due to greater user engagement and exposure to your brand via your mobile app.

6. Centralize All Contact Details

Keeping all the contact details of leads and customers in one place is challenging. The reason is that most organizations record customer contact details using several platforms like CRMs, databases, and email clients. Sales staff may note down contact details on Post-it notes or their smartphones. Under such circumstances, it’s easy to lose contact details and have duplicate entries. 

Therefore, it’s essential to have a central hub to keep an updated record of all contact details. A good solution is to build a mobile app that pulls all contact details across all communication channels within your organization. Sales staff should be able to review and update contact details directly on their mobile devices. They should also segment, filter, and list the customers and leads more likely to make a purchase. 

The app should also alert sales staff about customers or leads they haven’t contacted in a long time. Once a sales representative contacts a lead, the app must alert the other sales staff members so they don’t inundate and annoy the same lead with phone calls or emails. The primary goal of your app is to centralize and streamline contact management.

7. Add A Scanning Capability In Your App

Conferences and trade shows are often the best places to meet B2B leads. Visitors at these events usually carry business cards, conference badges, or other identifiers. If you regularly visit these events, you’ve probably become accustomed to collecting and giving away business cards. 

But you can simplify the process by scanning another visitor’s card. Your lead generation app will retain a copy of the scan and extract the text and contact details to store in your address book or contact management app. The scanning capability will prove a time saver if you usually collect business cards en masse. 

However, the app’s most powerful feature is its ability to disseminate these new contact details among your sales staff. Then, they can follow up with warm and hot leads within minutes if necessary. Or if you’ve placed specific instructions, sales staff will email prospects later about the products, services, or topics you’ve already discussed with them at the event.

The ability for your sales staff to create personalized emails based on your face-to-face interactions with prospects will help boost lead generation. Moreover, there’s a higher likelihood to win them over and drive them down the sales funnel rapidly.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

8. Track Cross-Channel Behavior 

Your customers and leads engage with your business both offline and online. They also interact with your business on multiple channels like email, social media, and company websites. But are you keeping track of all these engagements? Why you want to do this is to identify the channels that have the most traction and affect your bottom line. 

Perhaps your sales staff spends too much time on email marketing and lead magnets when most of your target audience is on social media. If you’ve identified this issue early on, your sales team can prioritize your social channels quickly. But if you’re unaware of this, your sales staff will miss out on lead-generation opportunities crucial to the profitability of your business.

Your lead generation app should have the capability to track cross-channel behavior. Understanding how leads behave across all channels allows your staff to fine-tune their marketing efforts, target qualified leads, and focus on prospects likely to spend more. But your app should also contain analytics that measure the effectiveness of your sales team’s actions.

The Bottom Line

Lead generation is somewhat of an art form necessary for the long-term survival of just about any business. And nowadays, there’s no shortage of solutions that facilitate lead generation. You can combine off-the-shelf solutions with a custom mobile app or go completely custom if that best suits your business. Contact NS804 today to learn how we’ll help you build an app to boost lead generation and take your business to new heights!