Enterprise app development is more than simply building an app for a business – an enterprise developer must account for a multitude of challenges, including complex and vast internal systems, legacy software, manual processes, deploying within an already existing environment, and much more.

Having the ability to quickly integrate a corporation’s highly intricate and intertwined internal business systems within a single mobile software solution requires an entirely different skill set than other forms of software development; it necessitates that the developer understands both the corporation’s systems as well as their app’s system architecture.

In short, there’s a big difference between developing an app for an entrepreneur with an idea, or an enterprise level business with a plan for complete mobile integration throughout their existing systems.

Developing for enterprise

Successful deployment in an enterprise environment is akin to changing a car’s tire while maintaining speed – but with careful planning, clear documentation, and the creation of replicative test environments, it can be achieved.

The following are processes most enterprises should consider when planning for the development of a system-integrating app:

• Change management
• Project management
• Approval gates
• Environment integration

Also be aware that for your own internal IT department, a software development project precludes the signs of increased risk and systems maintenance – below, you’ll find steps your development partner can take in order to minimize the burden put on your own IT department.

Enterprise structure

Structuring an app to the enterprise environment requires significant communication and documentation – the ultimate goal of any enterprise software development is to ensure your development partner properly manages the project, so you own IT department can continue to focus on ITSM and ITIL.

In order to achieve this, your development partner should always provide you with a statement of work that covers all assumptions – this helps to ensure time spent in development is used efficiently, and helps alleviate speed bumps if changes arise such as an increase in burn rate.

There is no such thing as too much documentation – it’s a good idea to make it a rule that in order for any change to pass through your change approval and governance gates, the change must include supporting documentation. This helps to take some of the burden of learning an entirely new system away from your internal IT department.

Doing so will also both simplify and quicken the process of ultimately handing off management of your new enterprise software to your internal IT department – the proverbial changing of the tire.

Before any development begins, it’s important to make sure your BSA has throughly run through the entirety of the proposed app’s feature set, systems architecture, process structure, and risk assessment. After the entirety of the tech stack is defined (define your tech stack as early as possible), and requirements gathering is complete (for enterprise apps, this usually consists of large quantities of data aggregation), development can begin.

Deploying in the enterprise environment

Most enterprise systems are spread out across multiple environments – requiring communication between multiple types of applications, devices, APIs, and data.

Gone are the days when an ESB (enterprise service bus) would suffice – this centralized methodology of technology and teams causes a bottleneck in the flow of information and delay integration between the components of your business systems. A distributed system architecture with multiple reusable endpoints such as this is both more robust and more adaptive than the old ESB model as well.

In order to effectively integrate with an environment that allows for communication between multiple systems and layers, you’ll need to ensure your development partner allocates enough time to test your under-development app in a replicative environment. If your environment exists on premise or in the cloud, you’ll need to account for that during testing. Utilizing all devices that will be integrated – from routers to smartphones – is essential too.

To fully integrate your various systems, you’ll need to make use of messaging, application connectors, data streams, enterprise integration patterns, and APIs throughout your enterprise environment – depending on your data and architecture needs, some of these may be unnecessary.

Messaging

Messaging provides a channel for the various components in a distributed system through which to communicate with each other. This allows components to both send and receive messages in different languages, compliers, and even operating systems – messages can all be read with the use of one unified format and protocol.

Application connectors

These architectural elements provide the rules for how components interact with each other. Because they are standard class connections that are customizable to APIs, they can be quickly integrated with new endpoints.

Data streams

Aptly named, data streams provide an avenue for a continuous flow of data that applications distributed throughout your architecture can add to or consume from, independent of the data that is being transferred.

Enterprise integrations patterns

Referred to as EIPs, these are collections of solutions to common integration problems – these rely heavily on proper and through software documentation.

Application programming interfaces

APIs are a set of tools, definitions, and protocols that provides functionality in the form of a feature set by communicating with, and requesting data from a different set of software that does not require implementation.

How to choose your enterprise development partner

While it may be tough to convince your CFO, it’s much more important to pick the development company with a robust management structure and portfolio over the developer with the lower hourly rate.

Knowing your app is properly managed during development is a much better factor for determining the total cost of its development than comparing hourly rates. Mismanaged software can lead to delays measured in months, or sometimes, even years.

Take this example of the nationally-renowned web dev company Accenture and their mismanagement of website redevelopment for the car rental company Hertz. Hertz paid the web developer $32 million – and still didn’t have a functional website.

If you want to ensure smooth development for your enterprise-level app, always choose the partner that displays the most knowledge about your specific needs as a business. If you’d like examples of how enterprise apps can improve your company’s efficiency, culture, and other aspects, we’ve written quite a few on the topic:

• Improving your employee training process with an internal business app
• Improving inventory and supply chain management with an internal business app
• Improving your business operations and culture with an internal business app
• Improving your business development process with an internal app

Speed, efficiency, and long term goals – successful businesses in 2019 live by the pivot, and live for the future.

Integrating your ERP (enterprise resource planning) with your eCommerce is both a quick pivot, and a good investment for the longterm – and if your B2B operations lack this integration, now is the perfect time to do so.

Choosing the wrong ERP software, however, can spell doom for your company – many ERP platforms are insecure and pose a risk of data breaches. ERP software is meant to bring extra value to your customers, and increase efficiency in your daily inventory and account management – security breaches will have the direct opposite result.

Let’s get into why ERP is important, and what you need to know in order to effectively implement your own ERP integration with your eCommerce.

What it does, and why it matters

When you integrate your ERP with your eCommerce, you create a system that automatically coordinates your customer-facing storefronts with your backend inventory and accounting management systems.

This is important because it drastically increases the efficiency of your B2B operations – when an item is purchased by a customer through your eCommerce site or app, or even a physical store if you have one, your backend inventory will automatically update itself to reflect the change. At the same time, your accounting system will also update to show the transaction.

Integrating your ERP with your eCommerce creates a bi-directional flow of data – when your backend inventory management system is updated, your customer-facing digital stores will automatically in realtime update as well.

This bi-directional realtime exchange can keep track and manage your main types of data, including order, inventory, item, customer, and shipping and tracking data. For example, if you were to add a new item into the backend of your inventory, all of the information would automatically populate on your eCommerce site and/or app.

If you were to edit the description of an item in your backend to include a sale discount, the frontend would reflect that change automatically as well. As soon as a customer puts that item in their cart, your inventory management system will be made aware. As soon as that item is purchased by that customer, your accounting system will automatically note the transaction.

This saves you time that would be spent manually entering multiple sets of duplicate data – meaning you don’t have to spend as much money on menial tasks.

Integrating your ERP with your eCommerce also increases customer satisfaction and customer loyalty, which ultimately leads to larger or more frequent orders.

A great example of the value add integrating your ERP with your eCommerce brings to your customers is their ability to access their live account info 24/7 – data such as order history, invoices, realtime pricing, and realtime stock can easily be made available to them.

When your customers feel like they’re included in the inner-workings of your business, they’ll feel more in control – which increases their loyalty, satisfaction, and spending.

Even slight increases to efficiency can have lasting impact. Consider the 20 million gallons of fuel that were saved by UPS trucks not taking left turns on their delivery routes. Simple changes can have profound and lasting impact.

The investment required to integrate your ERP with your eCommerce will always be worth it in the long run – and according to Gary Vaynerchuk, CEO of Vaynermedia and Chairman of VaynerX, if your business isn’t thinking about the future, you’ve already lost.

With great efficiency comes great responsibility

When you integrate your ERP with your eCommerce, you’re essentially collecting your business’s most important data in one place – it’s accessible by individual systems, but the data is shared amongst them, and the transfer of data between them can be breached.

If this happens, it can dramatically decrease your customer loyalty – which is the direct opposite of what integrating your ERP with your eCommerce is supposed to achieve.

Due to the tempting nature of this proverbial digital honeypot of business and customer data, it’s less a question of if a cyberattack will happen, and more a question of when. A recent report by Symantec found that this is a problem for companies large and small – 43% of cyber attacks are now against small businesses.

Not only do these integrated hub systems present a tempting target for data thieves, they usually tend to be implemented through third-party software. These integration systems can leave your company open to many vulnerabilities, for a few reasons:

1 – Lack of updates

When you don’t own the software, you’re unable to change the codebase to keep up with new security risks. If your company uses third-party ERP integration software, your data is at the mercy of when your provider updates their security. Lack of updates can leave your systems wide open to data breaches.

2 – Poor configuration

If your ERP system isn’t set up correctly, you’ll run the risk of leaving cracks for hackers to exploit. These vulnerabilities can include open ports, access parameter credentials that are unlocked, or issues that come from vulnerabilities left in the system.

3 – Lack of access controls

If too many people have access to your system, or have the ability to access too much data in your system, you can run the risk of an account being compromised, which would then grant access to your entire system. Use the principle of least privilege wherever applicable.

4 – DOS attacks

If hackers find a vulnerability and gain access to your system, the can use DOS (denial-of-service) attacks to shut down your operations. When all of your operations run off one system, this can bring your business to a standstill.

Due to all of these risks, you’ll want to ensure the highest level of security possible. Custom software development will always be your best option for security because it is tailor-made to your system and specifications. Also, the code is your own, so whenever you need to update your system to defend against a new security risk, you can do so without waiting for another company.

If you’d like to learn more about integrating your ERP with your eCommerce and custom inventory solutions, visit our blog on the topic.

Efficiency and speed are the keys to success

By integrating your ERP with your eCommerce, you can reduce your time spent manually entering data, streamline your systems synchronization, enable auto-notifications for customers, manage price and product changes, and integrate multiple online and offline sales channels. All of this integration is scalable as well – giving your business the ability to not only increase its demand, but handle that increased demand as well.

Most companies and entrepreneurs conduct some form of market research before beginning the development of their app. The reasoning behind the methodology of this research is often flawed, however – and not geared toward seeking out the kernel of truth that promotes powerful product ideation.

If the answers you’re searching for don’t lead to the proper insights, your app’s user retention will suffer. Knowing which questions to ask comes from understanding the purpose of your market research – and that’s exactly what we’re about to cover.

Speed doesn’t mean rushed

Chances are, if you’re researching strategies on how to optimize the development of your app through the creation of a MVP, you value your time – MVPs are the quickest and most efficient way to market, after all.

Despite their reputation for speed to market, however, MVP apps require ample planning, careful thought, and plenty of foresight. The app marketplace is constantly evolving, growing, and competing against ever-increasing user expectations – it’s up to you and your app to keep up with these rising standards.

Tomorrow, the next Lyft could arise. The next Google could shake things up. The market, and the technology that coexists with it, rests for no one – and neither will your users.

That’s why we wrote this blog – to give you a detailed roadmap to the strategic and creative headspace that you need to occupy in order to ensure your MVPs development is smooth, and your launch successful.

If you want to read more about MVP app development, check out our other blogs on the topic:

• How to: Build a MVP startup
• How to build a MVP iOS app
• Android or iOS – Which is the better MVP platform?
• What is an MVP? Why do you need one?

Market research means understanding the problem, not a consumer profile

First things first – the beginning of every app comes from the discovery of a consumer pain point – whether that discovery is made through your own ideation, from being confronted with the pain point in your own life, or through explorative market research – a pain point is the foundation of your app. It’s the first step in the conception of virtually every tool, product, or invention throughout all of history, in fact.

Even the most basic of tools solve a pain point. Horses helped people get to their destination faster. Wheels helped them carry more. Written language helped them keep track of the goods they traded with each other.

Pain points are the reason people bothered to tame horses and engineer the wheel. If the world was only a few miles in diameter, the wheel probably never would have seen its day in the sun. Pain points are also the reason why products phase in and out, markets evolve, and consumer expectations grow – there’s always a better solution. It’s why we all know the name Henry Ford.

Sometimes, through solving a pain point, a tangential, unexpected discovery is made – Ford might have set out to make cars, but his true legacy was the assembly line.

What do these ancient-to-early-twentieth century inventions have to do with MVP app development? They were based around solving a pain point – not tempting a specific target audience. Ford’s cars were successful because they were affordable – and they were affordable because they were made at a speed that had never been seen.

In order to be successful in terms of development, budget, and marketability, your MVP app must have the singular focus of the wheel, and the status-quo shake-up-ing of Ford’s assembly line. Inventiveness of this sort doesn’t come from understanding the buyer profile of a target market – it comes from having a true understanding of the problem they face.

Now, the wheel and the assembly line are great examples because they were so groundbreaking in the change that they brought to the world. The digital landscape (and the app marketplace especially) exist in a much more subtle ecosystem, however.

This is due to the power that is afforded to app users over any other type of consumer – a dissatisfied user is perfectly capable of finding an alternate product through Google Play or the App Store in a matter of seconds, and downloading that new app within minutes.

User ratings and reviews give consumers even more power; not only do they give potential users the ability to form an opinion of your app before downloading it, they also play a role in determining your app’s ranking on the App Store or Google Play (along with other user-based metrics such as user retention and engagement).

This problem affects a full quarter of apps – 25% of users abandon apps after one session.

This is how Lyft was able to capitalize on Uber’s success; like Ford’s assembly line, Lyft sped up the process of finding a ride by removing a single step from Uber’s process – and in doing so, won over a significant chunk of Uber’s users.

In the early days of Uber, and before Lyft forced the app to change, users were given a list of available drivers to choose from – on a surface level, this makes sense, and even seems like another way to bring added value to the user experience.

No one really cares enough, however, to compare and contrast the qualities of potential drivers, – and to Uber’s users, this was an unnecessary step in the process of getting from point A to point B.

Uber understood that people didn’t want to have to wave down taxis. Lyft understood users didn’t care who drove them – they just wanted a ride, and they wanted it now.

Your MVP app doesn’t need to invent a wheel of its own, nor does it need to reinvent it – it just needs to do one thing better than everyone else. Lyft took out the driver selection step in their app’s process, and because of this, their users were able to find a ride faster. So, users abandoned Uber in favor of Lyft.

The only way to have both the knowledge and confidence to take away previously-perceived value from a product, and then compete based upon the lack of that missing feature, is through careful analysis and understanding of the problem consumers face – not their buying behaviors.

How do you gain such intimate insight into the pain point consumers are presented with? Don’t seek out the market – seek the problem.

Put yourself in the user’s shoes

In order to understand the problem, you need to first experience the problem. How you go about this largely depends on what the problem is; if the problem is a real life situation – let’s say finding craft beer enthusiasts to trade brews with – you need to try out all of the beer trading avenues available to you.

This would entail going through the process of finding and trading beer through facebook groups, subreddits, or other social media channels, as well as going to any local beer festivals, tasting events, and brewery events – if it has to do with beer, you need to be there. Immerse yourself in the culture of craft beer.

Don’t just search for what it’s like to not have a good beer trading system – become so invested in craft beer culture that you need a better beer trading system to satiate your hobby.

Once you’ve truly experienced the pain point you’re trying to solve with your MVP app, you can begin to figure out the best solution to the problem. This is how we came up with the idea for Brew Trader.

If there’s an app that you believe has the potential to be streamlined, or could be improved by the implementation of a different feature set or business model, do the same thing – but tweak it to the digital landscape of mobile app use.

Use the app you’re going to compete against in every situation imaginable – be it location, time or day, the mood you’re in, or the people you’re with. Analyze every step in the app’s process, and make a list or scatter plot of the flow of the app.

After you have identified the parts of the competing app’s UX that work, and those that don’t, create your own flowchart using your firsthand knowledge of the users’ experience.

If you’d like more info on competitor analysis when developing a MVP, don’t fret – our MVP development: Competitive analysis and feature sets blog will be coming out soon.

Find the pain point

The solution will follow.

Knowing the crux of the problem is key to understanding what will constitute a good user experience. A strategically implemented ASO campaign, strong social media presence, and good user reviews and ratings will serve to drive your app’s growth – not your market research. When it comes to app development, the true power of market research comes from understanding the pain point of your users – not their buyer’s profile.

If you’d like more information about creating your own ASO campaign, check out our How to build a mobile app: ASO 101 blog. In the future, we’ll cover all you need to know about building a user base with your MVP app, so stay on the look out!

Sometimes, the only thing stopping a great idea from seeing the light of day (and consumer’s eyes) is a little know-how. If you’ve had a great idea for a MVP app for a while now, and want to start your own business based around it – but have no idea where to begin – we have the answers for you!

Below, you’ll find your roadmap detailing how to build a MVP startup app.

A strong MVP

The stronger the idea behind your MVP, the better your chances are at achieving success. While there’s no strict formula for coming up with a good idea, there are qualities most good ideas have: stickiness, simplicity, and legs.

If none of those words made sense in context, don’t worry. Their explanations (as well as the definition of a MVP, in case you don’t know) are coming right up:

First of all, a MVP, in regards to an app, is an app that focuses on providing an experience through a set of features that play a direct role in solving a user’s pain point. A MVP app has enough design elements to provide a good UI/UX for the user, and is a viable product unto itself. It is, however, a minimal version of said product, and offers little functionality other than that which helps to solve the main pain point.

Good ideas tell a story

So, what about those qualities mentioned earlier? Urban legends, ghost stories, and memes are all perfect examples of ideas with all three of those qualities: stickiness, simplicity, and legs. Let’s look at the idea behind everyone’s favorite supernatural-bathroom-mirror-murderer: the Candyman.

The idea of a man filled with bees, crawling out of your mirror and attempting to grab you with a hooked hand is a pretty difficult image to get out of your head. It’s a simple idea – tempt fate by saying his name three times in a bathroom mirror, and he’ll come to get you.

It’s got legs as well – the story of the Candyman is highly replicable. This is because it uses a well known setting – the bathroom – and uses concrete, reliable, and common features as details to ground the story in reality. All a story teller needs is a little imagination to truly paint their audience a picture; and because audiences are so familiar with the territory of the bathroom, they can fill in details themselves, and tweak the story to their own tastes.

That audience will then go out and spread the idea again – it’s memorable, simple, and replicable.

Now, you’re not here to sell ghost stories – but good brands share these same qualities. For example, let’s look at Nike’s “Just Do It.”

It sticks in your head – it’s a powerful statement, with no room for interpretation; if you’ve got an obstacle in your path, your determination is all you need to surpass it. Their slogan is simple as well – it’s three words, all single syllable, all easy to understand.

Finally, it has legs; “it” is an incredibly diverse word, and because of this, “it” works for any product Nike sells – whether they’re selling shoes or hats – and whether their customers are skateboarding or playing soccer, “it” is getting done.

Sticky apps

Now, let’s take that urban legend example, and do the same thing with a well known app… let’s go with Uber.

First, Uber is a sticky name – it’s fun to say, fast, and carries the wonderful connotation of “great” with it. The idea behind the app is sticky as well; all a user has to do is hail a cab with their phone, and soon enough, a car will be there for them. Most of the time, they don’t even have to talk to anyone – the task is simply completed with a few button presses.

To put it simply, it’s a simple idea: press a button, get a cab.

Due to the idea behind Uber being so simple, the app itself (in regards to UX) is simple as well – over the course of interacting with only a few different screens, a user can get a ride from one side of town to the other.

The simple experience Uber offers is the reason it (and other services like it) are handily beating out traditional taxi services – pressing a button is much easier than searching for, and then hailing a traditional cab.

Finally, Uber most definitely has legs. The app serves two different user groups in a highly replicable way – one user group gives rides, while the other takes rides – and both user groups are likely to return as Uber customers, as drivers’ economic pain point is solved by riders, and riders’ transportation pain point is solved by drivers.

Perhaps the reason for Uber’s market-shattering effects was due to its market viability – because it was the first app to shake up the taxi industry, it was able to gain users with zero competition until other companies could eventually catch up.

This feature set would create a system for raccoons to share advice with each other, as well as a community based around the app.

An untapped market is the perfect opportunity for a MVP app; and because of this, Uber is the perfect example of how to build a startup around a MVP.

It’s essential, however, to make it clear that being the first doesn’t ensure that you will remain in first place – someone can (and often will) come along and do what you do, but better. App users are fickle, and are more likely to abandon an app than they are to continue using it.

Because of this, if a new app does come along and implement even just a single feature better than your app, users will migrate to the new one – in order to combat this, you must always continuously update your app. This means everything from security updates, UI changes, and sweeping, innovative changes to your app’s UX.

Product Validation

There are two different audiences that must deem your app as viable: the marketplace, and your intended users. The purpose behind receiving validation from these audiences is to ensure your app has a place to live, and value to bring.

Let’s get into what being a viable product really means:

Marketability

There are a few factors that come into play here, but the most important (when it comes to a MVP app’s market viability) is competition.

There’s three reasons to go with MVP app development: lack of budget, proof-of-concept, or speed to market. Sometimes, it’s a mixture of these factors, and other times, it’s all three. But while MVP apps do significantly reduce your development costs, and do serve extremely well as a proof-of-concept for potential investors, a MVP app’s real strength, as stated previously, is due to its speed to market.

If there’s an audience of users deeming a product as viable, and no competition for a share of that audience, you can use a MVP model of app development to ensure you beat anyone else to the punch. When you’re the first brand to provide a solution to an audience’s pain point, you’re more likely to build customer loyalty than the third or fourth contender.

If you are the third or fourth contender, however, you’re also in a perfect position to strike – conduct your own competitor analysis of apps that do what you plan to do with yours. Then, come up with better ways to implement the solution to your pain point. When you’re entering an already tapped market, competitor research isn’t just necessary – it’s your ultimate weapon.

Consumer viability

In order to determine who your niche is, you must first determine where your niche is. This is important to keep in mind, as sometimes, a specific audience might invalidate your product – but this doesn’t mean every group will. If your idea is rejected, it doesn’t mean it’s a bad product. You might just be talking to the wrong people.

To better identify your target audience, you need to know your app’s user journey.

The user journey

If Uber had marketed the driver side of their app to professional taxi drivers, and the user side to suburban, middle-age, middle-income mothers, it probably would have flopped. Taxi drivers have no use for the app, as their customer base flags them down visually. Suburban moms usually have their own transportation, and rather than needing rides to places, they are usually giving rides themselves.

Uber made the splash it did because it understood its user’s journey. While there are multiple Uber customer types, their main base is urban, younger, on-the-move, and lacks one crucial thing: private transportation. They have enough money to be able to afford something more expensive than the subway or bus, but don’t have the funds (or lack the space) for their own car.

That’s a very different audience than suburban moms. The timing of the 2008 recession, and Uber’s 2009 launch were extremely beneficial to its success as well – and the gig economy owes a significant debt of gratitude to Uber.

Uber took advantage of a market overflowing with available labor – if you had a car, you could work. You could set your own hours, and work around another part time job. With so many young people in 2009 either un-or-under-employed, Uber was able to grab hold of a significant amount of users for the driver side of their app.

They were able to make all of these smart decisions because they understood the user journey of their app. The best way to determine your user journey is to ask yourself; “What would I want this app to achieve?”

Then, go out and ask people what they think. Let your intuition guide you to the right audience – and then, let your audience guide you to the true pain point.

Understand your success criteria

This might seem pretty obvious, but knowing what makes your app successful is important – knowing your goals will give you the data you need to measure your success.

You define what a successful MVP app looks like – whether it’s number of downloads, user retention, or a workable proof-of-concept for investors.

Keep it simple

If a MVP app were to be compared to a football play, it’d be a Hail Mary. There’s really only one point to all the plays, picks, and blocks that happen in a game of football – to get the ball to the endzone. A Hail Mary, just like a MVP app, achieves that purpose using the simplest method with the least amount of steps possible.

If you’re building a startup around a MVP app, think of it as a Hail Mary – the faster you release your app, the faster it gets to your audience, and the farther it spreads among them.