Why Hire A Mobile Software Development Company In Richmond?

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Why Hire A Local Mobile Software Development Company In Richmond?

In today’s digital age, mobile software development has become a crucial element for businesses aiming to stay competitive and connect with their audience. As smartphone usage continues to surge globally, the demand for innovative and user-friendly mobile applications has never been higher. Mobile apps have evolved beyond mere tools for convenience—they are now integral to enhancing customer engagement, streamlining operations, and driving business growth. Companies of all sizes are investing in mobile technology to capitalize on the opportunities presented by a mobile-first world. This is exactly why you need a local mobile software development company.

Located in the heart of Richmond, NS804 stands out as a prominent player in the mobile software development arena. With a strong reputation for delivering high-quality, custom-built mobile applications, NS804 has established itself as a leader in addressing the unique needs of local businesses. Their expertise in developing scalable and intuitive mobile solutions reflects their deep understanding of both global trends and local market nuances. As Richmond’s mobile development landscape continues to grow, NS804’s commitment to innovation and personalized service positions them as a key partner for businesses looking to leverage mobile technology effectively.

A Local Mobile Software Development Company Has Local Expertise and Understanding

Knowledge of Local Market Needs

One of the foremost advantages of hiring a mobile software development company based in Richmond, such as NS804, is their deep understanding of local market needs. Local developers possess valuable insights into consumer behavior and preferences specific to the Richmond area. This localized knowledge allows them to create mobile applications that resonate with the target audience, addressing their unique requirements and pain points.

For instance, a Richmond-based restaurant might need a mobile app that integrates with local food delivery services and supports region-specific payment methods. Similarly, a retail store could require features like loyalty programs tailored to local promotions and customer preferences. By understanding these specific needs, local developers can craft solutions that not only meet but exceed the expectations of Richmond businesses and their customers.

Understanding Regional Compliance and Regulations

Navigating the complex landscape of regional compliance and industry regulations is another critical area where local expertise proves invaluable. Richmond-based companies are well-versed in local regulations that govern data protection, privacy, and industry-specific standards. For example, compliance with Virginia’s data protection laws and understanding local consumer rights are essential for developing apps that are not only functional but also legally sound.

Local software development firms like NS804 are adept at ensuring that their mobile applications adhere to these regulations, thereby minimizing risks associated with legal and compliance issues. Their familiarity with regional standards allows them to implement necessary security measures and data handling practices that align with local laws. This ensures that the apps are compliant with regional guidelines and industry norms, providing peace of mind to businesses and their customers.

Overall, the local expertise of Richmond-based developers provides a significant advantage, offering tailored solutions that address both market needs and regulatory requirements effectively.

Personalized Service and Communication

Benefits of Proximity

One of the significant advantages of partnering with a local mobile software development company, such as NS804 in Richmond, is the ease of face-to-face interactions and real-time collaboration. Proximity allows for more frequent in-person meetings, which can significantly enhance communication and ensure that project goals and requirements are clearly understood and met. This direct engagement facilitates quicker feedback loops, allowing for faster adjustments and refinements to the app as it develops.

Moreover, local companies often offer more personalized service due to their proximity. They can provide tailored solutions that align closely with the client’s vision and specific needs. This level of attention and responsiveness helps to build a more efficient and effective development process, ultimately resulting in a product that better serves the client’s objectives.

Stronger Relationship Building

A local mobile software development company also excels in building stronger, long-term relationships. Working closely together fosters trust and collaboration, which can lead to more successful outcomes and continued partnership. NS804, for example, has developed a reputation for creating successful local projects and forming enduring business relationships. By working on projects for local businesses, they gain a deep understanding of their clients’ evolving needs and preferences, leading to ongoing improvements and future collaborations.

Successful local projects, such as custom apps for Richmond-based retailers or service providers, highlight the benefits of this close relationship. These projects not only meet immediate business needs but also position the company as a trusted advisor for future endeavors, showcasing the value of personalized service and strong client relationships.

Personalized Service and Communication

Benefits of Proximity

One of the significant advantages of partnering with a local mobile software development company, such as NS804 in Richmond, is the ease of face-to-face interactions and real-time collaboration. Proximity allows for more frequent in-person meetings, which can significantly enhance communication and ensure that project goals and requirements are clearly understood and met. This direct engagement facilitates quicker feedback loops, allowing for faster adjustments and refinements to the app as it develops.

Moreover, local companies often offer more personalized service due to their proximity. They can provide tailored solutions that align closely with the client’s vision and specific needs. This level of attention and responsiveness helps to build a more efficient and effective development process, ultimately resulting in a product that better serves the client’s objectives.

A Local Mobile Software Development Company Has Stronger Relationship Building

Local mobile software development company also excel in building stronger, long-term relationships. Working closely together fosters trust and collaboration, which can lead to more successful outcomes and continued partnership. NS804, for example, has developed a reputation for creating successful local projects and forming enduring business relationships. By working on projects for local businesses, they gain a deep understanding of their clients’ evolving needs and preferences, leading to ongoing improvements and future collaborations.

Successful local projects, such as custom apps for Richmond-based retailers or service providers, highlight the benefits of this close relationship. These projects not only meet immediate business needs but also position the company as a trusted advisor for future endeavors, showcasing the value of personalized service and strong client relationships.

A Local Mobile Software Development Company Has Access to Local Talent and Resources

Leveraging Local Talent Pools

Richmond boasts a vibrant and skilled talent pool that mobile software development companies like NS804 can tap into. The availability of experienced developers, innovative designers, and adept project managers within the region enables these companies to build high-quality, custom mobile applications efficiently. Local talent brings a unique understanding of regional market needs and user preferences, which is crucial for creating solutions that truly resonate with the local audience.

For instance, talented local developers may have hands-on experience with the latest mobile technologies and trends, while designers from the area can infuse local cultural elements into the app’s user interface, making it more engaging for Richmond users. Successful projects often highlight the contributions of this local talent, such as a bespoke app developed for a Richmond-based start-up, showcasing how local expertise directly impacts project success.

Support for Local Economic Growth

Hiring local talent not only benefits individual businesses but also supports the broader Richmond economy. By engaging with local professionals, companies contribute to job creation and economic stability within the region. This practice helps to keep economic resources within the community, fostering growth and development.

Case studies of local businesses, such as a Richmond-based tech company collaborating with NS804 for app development, illustrate this impact. These partnerships can lead to enhanced business operations, increased market reach, and overall growth, demonstrating how regional collaborations benefit both the companies involved and the local economy at large.

Customized Solutions Tailored to Local Needs

Tailoring Solutions for Local Businesses

One of the significant advantages of partnering with a local mobile software development company like NS804 in Richmond is the ability to create highly customized solutions that address the unique challenges and opportunities specific to the region. Local developers have an intrinsic understanding of the local business environment, consumer behavior, and market dynamics. This localized insight allows them to design and develop mobile applications that are not only functional but also strategically aligned with local business needs.

For example, a Richmond-based retail business might require an app with integrated features for local promotions and events. A custom mobile solution could include geo-targeted offers and integration with local payment systems, tailored specifically to engage Richmond consumers. Similarly, a local healthcare provider might need an app that complies with regional regulations and supports specific patient needs. NS804’s deep understanding of these local requirements ensures that the solutions provided are both relevant and effective.

Agile Development and Local Flexibility

The adoption of agile development methodologies further enhances the ability to deliver customized solutions. Agile practices emphasize iterative development and continuous feedback, which are particularly beneficial for local projects. This approach allows for rapid adjustments and refinements based on real-time input from clients and users, ensuring that the final product meets evolving needs and expectations.

In a dynamic local market, conditions can change quickly—new regulations, shifting consumer preferences, or emerging trends. Agile development provides the flexibility to adapt to these changes effectively. For instance, if a local business identifies a new opportunity or faces an unexpected challenge, agile methodologies allow for quick modifications to the app’s features or functionality, ensuring that the solution remains aligned with the business’s objectives and the local market’s demands. This responsiveness to change helps local businesses stay competitive and capitalize on new opportunities as they arise.

Conclusion

Partnering with a local mobile software development company, such as NS804, offers numerous advantages for businesses in Richmond. The primary benefits include a deep understanding of local market needs, the ability to provide personalized service through face-to-face interactions, and access to a skilled talent pool that contributes to tailored, high-quality solutions. Local companies are also better positioned to navigate regional compliance and regulations, ensuring that your mobile app is both effective and compliant.

NS804 stands out as a premier choice for Richmond-based businesses seeking to develop mobile solutions. Their expertise in creating customized, agile-driven applications ensures that your business will receive a product that is specifically designed to meet local needs and adapt to changing market conditions.

Call to Action

For more information on how NS804 can assist with your mobile development needs, please contact NS804 today. Schedule a consultation today to discuss your project and explore how their tailored solutions can drive your business forward.

 

What does Corporate App Development look like in 2024?

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A corporate app in the business world today can serve as an alternative to a website to deliver a particular service within a business. No matter the size of the business, a mobile app is an avenue to deliver a consistent experience across multiple devices.  Corporate app development is best described as the process of designing, building, and delivering bespoke applications for businesses.

To understand this, it would be useful to broadly classify corporate apps into two categories. First, internal apps are meant to help employees be more efficient at their day-to-day tasks within the company. A field service company, for instance, could have an app where staff can upload documents, monitor their schedule and access other important information while out in the field. Internal apps would also include human resource management apps where employees can book their leave days or update personal information.

The other category would include customer facing apps, which are meant to improve interactions between and its customers. These apps are mainly meant to drive revenue mainly by increasing the time in contact with customers as well as the quality of service to them.

Considerations Before Investing in a Corporate App

While the two broad categories of corporate apps are quite easy to differentiate, the decision on whether to put money into an app is anything but. From the start, the business has to be very clear about the purpose of the app. This determines what the minimum viable product will encompass in terms of features. App users are savvy and will not use an app whose value is not quantifiable from the onset.

Clear goals include conducting staff training, ensuring regulatory compliance, or making administrative work faster and easier. A corporate app should not set out to do too much to begin with. Other functionalities can always be added once there is a critical mass of users.

The app promoters (those championing the app) must carry out sufficient research before the building phase begins. The user pain-points have to be well documented, from actual data collection as opposed to assumptions. Then, the question of why a bespoke app is better than off-the-shelf solution must be raised. Remember, an enterprise app requires a maintenance budget and should work reliably across different operating systems and devices. Find out what other organizations in the industry are doing to handle similar operational problems.

 

To estimate the return on investment, a business should prepare a framework to quantity the gains made from building the app. This can be difficult for internal apps where there are no clear cash savings made. Other metrics such as time spent on the app, number of daily users, and user ratings and comments may be helpful. All these should be taken into account at the app design stage.

On engagement, there should be a well-planned app popularization strategy for quick adoption once the app is ready. For internal apps, there could be people requested to be evangelists for adoption of the app and a launch event to create the necessary buzz.

The Benefits of a Corporate Application

Greater Optimization Processes

A sustainable organization is a summation of all tasks that enable it to provide value to target customers while it remains a going concern. Often, inefficiencies in carrying out of tasks affects means the organization is ‘leaking value’ that could otherwise be delivered to customers or retained as profit.

By building an enterprise application, the goal is always to reduce such inefficiencies. Building modern applications to replace legacy systems can create efficiencies that can translate into value for an organization.

Better Planning and Reporting

For organizations that are keen on data-led decision making, an app can help to streamline the data handling process. Managers can receive the data they need to make real-time decisions. There are often important aspects of the business that remain obscured due to data unavailability. If the decision-makers of a business can get a monitoring dashboard or scheduled reports, a business can gradually work towards important KPIs which is eventually reflected on the bottom-line.

Automation through Corporate App Development

Businesses today have no choice but to adopt automation solutions where possible where possible. Building a corporate application in most cases is part of the automation agenda part of the business.  For instance, an app created as an admin solution can have inbuilt workflows for approvals, task alerts, and reminders. Automation allows people within the business to focus on important and non-repetitive tasks.

Employee Engagement

There are corporate apps that are geared more towards promoting employee engagement. This often happens for large organizations with people spread out across many regions, states, or countries. By creating a social app, businesses hope to create an avenue to propagate culture, foster goodwill among colleagues, while encouraging people to be imaginative. The app can also serve as a source of truth for important company information, news, and new opportunities. Availing important information there can encourage employees to engage regularly with the app.

Productivity

Availing an app that reduces paperwork and repetitive tasks for employees has a positive impact on morale. Forward looking organizations send a message to the employees that the organizations are willing to invest in their success. Higher productivity is likely to be visible in higher customer satisfaction ratings and better quality of work.

In organizations that have some employees working remotely, an app can serve as an avenue for communication, work delivery, task assignment, and project management. Such a platform ensures that teams work in concert and that the quality of work does not suffer at all.

Scalability and Integration

A great advantage of corporate app development is that a solution is built with the integration needs of the app in mind. Most businesses use a combination of suites to make up their workflow. A corporate app solution is likely to have a flexible structure that allows them to work as stand-alone solutions or integrate with other software. All this is tailor-made for the specific case at hand.

Scalability is an equally important factor to consider when building corporate apps. The app should be able to handle increases in the number of users as a business grows. Scaling is important to avoid having to rebuild the app as demands grow. A scalable app should allow new features and functionalities to be built, only requiring updates to fix bugs and improve the UI.

Steps in Corporate App Development

Requirements Gathering

As earlier pointed out, there has to be a sufficient amount of information gathered on what an app should be. There has to be a clear link between the user needs, business goals, and the functionality of the app. This ensures that resources go into building the most important functionalities as opposed to building a bloated app with minimal functionality.

By conducting interviews with stakeholders, the development team ought to create a project scope with succinct features and specifications.

Planning Phase

Once the project deliverables are clear, focus can now shift to project planning. Some projects have shorter deadlines while development teams differ in the amount of resources at their disposal. It is at this stage that an approach for the project emerges. The team declares project timelines and milestones. It is prudent to establish communication channels for effective reporting of project progress, as well as accountability. It is common for projects to exceed their initial scope or deadlines to require adjusting. Maintaining open and frequent communication helps to avoid misunderstanding and project cost overruns too.

Wireframe Prototyping

The next step in the development process is to create an outline of the app on wireframing tools. It shows how the UI of the app will look like, including where images and buttons will be. Wireframes help to visualize the user journey, so that any adjustments necessary are done before coding begins. The goal is to achieve the smoothest user experience possible.

Development (Coding)

Once wireframes are approved, the corporate app development work can move to the actual coding of the application. A majority of the time goes into building both the backend functionality and the frontend (UI). The choice of technology to use rests largely on the development team but it is important to adhere to current best practices.

App security, in particular, is an area of concern. With numerous legislations coming up in various jurisdictions, the development team must be vigilant so that the app does not contravene any laws. The cloud solutions used, the app permissions, and the nature of data collected from users must all be in keeping with current legislation.

Testing

A corporate app requires rigorous testing before it is ready for the market. Fortunately, most of the testing today is automated and can be carried out as the code is being written. The main areas of testing are around security, functionality, and reliability of the app in different situations. The app architecture must be robust enough to withstand increases and reductions in user demand.

A sample of users may test the app before launch to give feedback on the UI/UX.

Deploying

Once the app is ready for the market, there should be a rollout plan to create enthusiasm around it. For a corporate app, creating communication material such as blog posts should help make intended users aware of the upcoming launch of the app. It would also be useful to create a space for users to discuss their experience once they start using it.

Management should keep track of indicators of user behaviour. These metrics include the number of downloads, sign ups, session lengths, most frequented pages and more. Such data will help determine the improvements necessary and the roadmap the app is likely to take.

Best practices require setting aside a budget equivalent to around 10% of development costs as an annual app maintenance budget. This should ensure efficient handling of bugs and feature requests from users. Unresponsiveness to complaints can quickly lead to loss of popularity of an app. This could be regardless of the resources the team spent in the initial development phase.

There is a general consensus now that a corporate app development initiative is not necessarily a project with definite start and end dates. Instead, it is a product that is continually growing and evolving. There must be ownership within the organization.

Corporate app development faces a few challenges.

Resources

The first major challenge a lot of corporations face in their app development initiatives is failure to commit sufficient resources. This could stem from improper research and project specifications leading to incomplete projects. The lack of a maintenance budget could also lead a project to fail soon after launching.

Security and Compliance

Customer-facing business apps require a framework to keep up with legislations on data handling. Businesses need to be careful about how they handle personal data, their own intellectual property and that of any suppliers they are working with. A small breach could result in irreparable damage both in terms of reputation and financially.

User promotion and Change Management

An app that replaces  old ways of handling operations within the company may face resistance.  Therefore, there should be efforts to reduce the steepness of the learning curve for new users. Users are more likely to embrace an app if there are resources to explain functionality and the app’s UI is intuitive.

Scaling and Heavy Workloads

Some apps face an inability to handle huge workloads. The wrong choice of technology and a weak architecture can cause under resourced apps to fail. Slow speeds, security breaches and frequent downtimes are common problems with unscalable applications. Proper planning and future-proof designing are the only way to prevent such eventualities from happening.

Corporate App Development at NS804

The choice of the development team when building a corporate app is absolutely crucial. Their approach to the project, their experience, level of professionalism are determinants of the success of your mobile application. If your business is planning to build an app to support any function, reach out to NS804. We are a world-class corporate app development firm with decades of combined experience in our team. We have a relentless resolve to keep up with current best practices in app development. No matter the size or function of your intended business app, our team will exceed any expectations.

 

How to Choose a Custom Mobile App Development Company?

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Documented evidence shows that mobile apps will likely generate $935 billion in revenues through paid downloads and in-app advertising. Needless to say, this statistic highlights the potential and growth trajectory of mobile apps. Businesses across all sectors leverage mobile apps to streamline processes, facilitate payments, and enhance productivity. Therefore, it’s important to develop your first app by choosing the right custom mobile app development company.

Importance of Custom Mobile Apps

In today’s digital landscape, having a mobile app is no longer a luxury but a crucial necessity and priority. Custom mobile apps provide tailored solutions that cater to specific business needs. In addition, mobile apps offer a personalized experience that off-the-shelf solutions often fail to achieve. They provide improved brand visibility, and better customer engagement, and enable businesses to collect crucial insights that they can use to improve their business processes. Furthermore, custom apps can seamlessly integrate with existing systems, ensuring business process efficiency.

Purpose of the Article

It’s crucial to note that choosing a custom mobile app development company is a critical decision that can significantly impact project success. This article aims to guide you through all the essential factors you must consider when selecting a development partner. From understanding pricing models to assessing technical expertise, we’ll provide you with a comprehensive roadmap that will help you make an informed decision.

Understanding Your Needs

Define Your Objectives

It’s important to clearly define your business goals and objectives before embarking on building an app. Start by identifying the primary purpose of your app. Are you aiming to provide a seamless experience by providing users a more immersive experience? Or are you seeking to improve your e-commerce experience by enhancing your customers’ shopping portfolio? Maybe the purpose of adopting a mobile app is to streamline internal processes, enhance operational efficiency, and improve communication. Once the app’s idea is clear, begin to define your target audience. Who will use the app? What are their expectations? Knowing these will help you make more informed decisions on the design and functionality of your app. This will further ensure that the final product drives business decisions and meets user needs.

Key Features and Functionalities

After defining your business objectives, proceed to state any key features and functionalities. Essential considerations could include user registration and login, search functionality, social media integration, push notifications, and secure payment options for e-commerce stores. However, for internal business apps, key features and functionalities may include data analytics, communication tools, and task management.

In addition, it’s crucial to consider the app’s scalability as well as possible updates. Remember that as your business grows, so should your app. Plan for the ability to add more new features, handle increased traffic, and integrate with emerging technologies. Ensuring your app can easily integrate with other systems and technologies will save time and resources in the long run. It will allow your app to evolve alongside your business.

Researching Potential Companies

Look for Experience and Expertise

When looking for a custom mobile app developer, start by looking at their experience and expertise. A company that has been there for several years is likely to have a portfolio and a proven track record and stability. Therefore, assess the type of projects they have successfully initiated and completed. Companies with a diverse portfolio across different industries demonstrate a wide range of skills as well as adaptability.

Specifically, consider whether they have experience and expertise in your industry. This is because industry-specific knowledge can significantly improve the relevance and quality of your app. For instance, a company that has developed multiple e-commerce apps will have valuable insights into user behavior, feature prioritization, and security concerns unique to that specific sector.

Review Portfolios

It’s crucial to thoroughly review a company portfolio. Evaluating their previous works provides valuable insights into their development techniques, technical capability, innovation, and aesthetics. Evaluate projects that are similar to your requirements. For instance, if you need a retail app, check whether they have built retail apps before. Pay close attention to the user interface (UI) and user experience (UX) design principles. Check their app’s functionality and app performance. A strong portfolio will showcase a company’s ability to deliver technically sound, user-friendly, and high-quality apps. Of special importance is to download and use some of the apps developed by these companies. This will give you a glimpse of what to expect from your app.

Check Client Reviews and Testimonials

Client reviews and testimonials offer valuable insights into user satisfaction and a company’s reputation. It’s advisable to research reputable platforms such as Clutch, Upwork, and Google reviews to know a company’s overall standing and reputation with clients. These reviews provide an unbiased perspective on the company’s strengths and weaknesses.

Additionally, it’s important to request references from past clients. Speaking directly to past clients allows you to ask detailed questions about their experience, including communication practices, adherence to deadlines, post-launch activities, and problem-solving abilities. High ratings and positive feedback are strong indicators of a company’s reliability and commitment to quality.

Technical Competence

Technology Stack

When evaluating the technical expertise of a mobile app development company, consider their familiarity with the latest technologies and frameworks. The tech stack chosen for your app can significantly affect its performance, speed, reliability, scalability, and compatibility with other apps and systems. A reputable company will demonstrate expertise working with modern tools and technologies such as Kotlin, Swift, Clutter, and React Native for IOS and Android app development.

The custom mobile app developer must also be able to advise on whether a cross-platform solution, developing one app for various platforms, or native development, developing different apps for different platforms, best suits your project needs. This will help balance factors like performance requirements, time to market, as well as budgetary constraints. The ability to identify and evaluate your business goals vis a vis your app’s requirements is a crucial factor in selecting a mobile app developer.

UI/UX Design

User interface (UI) and user experience (UX) are crucial factors to consider when developing a mobile app. A user-friendly design not only enhances usability but also drives user engagement and user satisfaction. It’s crucial to evaluate a company’s design capabilities through its past works or work history. Look for apps that exhibit intuitive design, visually appealing interfaces, and seamless interactions. The design must align with your brand identity and resonate with your target audience. Assess how the company integrates usability testing and user feedback into its development processes to refine and improve the app’s interface.

Quality Assurance and Testing

Quality assurance and usability testing are essential factors in the app’s development stages to ensure bug-free performance and overall reliability. Inquire about the company’s testing procedures and methodologies. They should conduct comprehensive testing across various devices, different network environments, and various operating systems, and resolve issues before launch.

It’s crucial to ask questions about their automated testing and manual testing processes. Of special importance is to inquire about their regression testing to maintain the app’s stability after updates. A custom mobile app development company that’s committed to quality improvement will always have mechanisms for feedback collection.

This further enables the developer to iterate and enhance the app based on evolving needs and real-life usage. Choosing a company with strong technical expertise and proficiency ensures that your app not only meets industry standards but exceeds them. In addition, this helps to deliver a seamless user experience and achieve business objectives effectively.

Communication and Collaboration

Transparency in Process

Effective communication begins with transparency about the development process. A reliable mobile app development company will provide sufficient information about project timelines and project deliverables. Moreover, the developer will outline the phases of the project and provide deadlines. Regular updates and progress reports ensure that you are informed about the project status and outcomes. In addition, this allows for timely adjustments and improved decision-making.

Responsiveness

The responsiveness of a development team is crucial for smooth collaboration. The development team must be accessible and proactive in their communication; they must promptly address issues and concerns. A responsive team demonstrates a commitment to client satisfaction and demonstrates a willingness to attend to revisions and feedback throughout the development cycle. This flexibility in communication and feedback ensures that the final product aligns with the client’s vision and goals and ensures the product meets business requirements effectively.

Cultural and Time Zone Compatibility

Collaborating across different time zones may present challenges if not managed effectively. It’s advisable to choose a development company that demonstrates ease in working in different time zones. This will ensure that communication and project workflows remain consistent across different timelines. Understanding your business culture is also important as it ensures alignment between your development goals and the team’s approach. A company that values cultural compatibility will integrate seamlessly into your organization’s workflow. This will further foster a collaborative and productive partnership.

Budget and Pricing

Understanding Cost Structures

When evaluating budgeting and pricing with a mobile app development company, cost structures are an important factor to consider. Companies offer pricing quotations based on either hourly rates or a fixed price. A fixed cost provides clarity on the upfront cost of the project. However, an hourly rate can be more flexible for projects with evolving requirements. Therefore, it’s crucial to clarify what’s in the pricing. It’s important to clarify whether the price covers design, ongoing maintenance, testing, or development. Understanding these pricing components helps you budget effectively. It also helps avoid unexpected costs during and after development.

Value for Money

While cost is a significant development factor, it’s important to consider the value for money offered by the developer. Balancing cost with quality ensures that you get a high-quality product that meets your business requirements and user expectations. Choosing the cheapest option may lead to compromises in design, performance, speed, and post-launch support.

Choosing the cheapest option may potentially affect the app’s success and longevity. Instead, it’s advisable to prioritize a custom mobile app development company that offers competitive prices while showcasing a strong portfolio, positive reviews, and technical competence. It’s important to note that investing in a reputable development partner often yields long-term outcomes. It leads to higher satisfaction levels and fewer risks for both the client and app users.

Post-Launch Support

Maintenance and Updates

Post-launch support is important for your app’s long-term success. A reliable app development partner will offer ongoing support and maintenance to ensure your app remains relevant and secure. This includes regular updates to adapt to ongoing software upgrades, feature enhancements, and security patches. The development company must have robust procedures in place to handle and resolve issues promptly. These include issues that may arise post-launch, thus minimizing downtime and ensuring a smooth user experience.

Scalability

Scalability is another crucial aspect of post-launch support. As your business grows and user demands evolve, your app must be able to accommodate increased traffic and new features seamlessly without compromising on its original functionality. A forward-thinking custom mobile app development company will design the app’s architecture with scalability in mind. Most importantly, this will allow for easy integration with other apps or features without major disruptions to the app’s function. Future-proofing your app involves identifying and recognizing the possibility of future needs and technology trends. In addition, this ensures your investment in app development continues to provide value. Future-proofing ensures that your app remains competitive.

Why Choose NS804? Your Custom Mobile App Development Partner

Experience and Portfolio

NS804 boasts a diverse portfolio of different companies across several industries: finance, education, healthcare, retail, and commerce. With exceptional experience in custom mobile app development, NS804 has delivered innovative solutions that have enhanced client operations and customer engagements. In addition, client satisfaction and positive reviews highlight NS804’s commitment to excellence as well as customer satisfaction. Satisfied clients praise NS804 for their communication, professionalism, and ability to deliver projects within budget and on time.

Commitment to Quality and Support

NS804 prioritizes quality throughout the development cycle – from initial conception to post-launch support. As a custom mobile app development company, the firm adheres to rigorous development practices, ensuring quality and compliance. In addition, the company is committed to continuous improvement, building apps that meet the highest standards of quality, reliability, security, and usability. NS804 dedication to ongoing support means they are committed to maintaining and enhancing your app long after its launch. Notably, this provides peace of mind and ensures continued success.

Contact NS804 today to bring your app’s vision to reality.

Custom Mobile App Development: How To Benefit From The Latest Trends

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As a forward-looking business leader, you want to utilize mobile technologies to put your organization in the lead. But where do you begin with all the options currently available — do you pick an off-the-shelf solution or venture forth with custom mobile app development? 

The first option seems cheaper and hassle-free since you can use the product soon after registering your account. But with the latter option, a custom-built app will require a significant commitment from you, which will involve an initial cost outlay and consultation time with a mobile development studio.

Considering the mere accessibility of the first option, it should be the way to go, right? That may be the case if you only have a surface-level view of your organization’s short-term and long-term requirements. 

For example, you may be running a startup with a limited budget, so an affordable off-the-shelf solution suits your needs now. But how robust is this solution when you decide to scale your business or require features that this solution doesn’t offer? Will you jump to another ready-made solution to fill these gaps, or do you opt for a mobile app custom-built to your exact requirements? 

If you end up with several off-the-shelf solutions, you’ll add complexity to your organization’s existing tech infrastructure. Furthermore, your staff will require training to use these additional apps. While this isn’t necessarily bad, it’s seldom possible to train staff when you need them to perform mission-critical tasks required for the smooth functioning of your organization.  

Fortunately, you can do away with these issues by embracing custom mobile app development. Your organization will enjoy several key benefits from the latest trends custom-built apps bring forth, which we’ll discuss below.  

Custom Mobile App Development Solves Problems Exclusive To Your Business

Primarily, you want to approach custom mobile app development to solve problems that exclusively impact your business. Off-the-shelf solutions seldom do this because they attempt to solve issues affecting organizations in general. Since your business is unique, you can’t always rely on tools that all your competitors are using. 

Let’s assume you’re operating a chain of bakeries that use wood-fired ovens. But all your competitors are using either commercial electric or gas-powered ovens. Thus, how you stock your inventory and prepare your baked goods will differ significantly from competing stores and chains. 

The unique methodologies in preparing your goods will inevitably impact your tech infrastructure. You may need to create an inventory management mobile app to keep track of your stock levels based on your dough preparation and baking rates. Since your wood-fired ovens require skilled artisans to operate and bake slower than electric or gas ovens, your custom-built management app will work with this scenario.

If you had to use a similar solution to your competitors, you’d end up over-ordering or under-ordering on the wrong days. And this would impact the efficiency and profitability of your chain of bakeries. 

But why create a custom-built inventory management mobile app when you could go with a desktop or web-based solution? A mobile app is often the better choice since all your employees have mobile devices and will be in different areas of your stores. Your chief baker can check inventory and place orders without leaving the bakery floor, especially if a desktop PC isn’t available here. 

A Custom-Built Mobile App Offers Stellar Data Security

Not a day goes by without a major data security breach making the news. Sadly, the world’s most popular websites and cloud services are usually at the front lines of these data breaches. Whether it’s Alibaba’s leak of 1.1 billion chunks of user information or Microsoft’s Azure cybersecurity breach impacting executive accounts, no mainstream online product is safe from hackers.

But where does that leave mobile apps; are they safer? Yes, mobile apps are often safer if users download them directly from the App Store or Google Play. Both app stores have raised the bar on what they expect from developers regarding app security, user data, and privacy. However, unscrupulous developers and bad actors still manage to publish dubious apps on these stores, which poses a significant security risk to users. 

The good news is that custom mobile app development allows you to lock down your security on all fronts. And enjoy peace of mind due to having a higher level of app security than any off-the-shelf solution can offer your organization. Moreover, you can integrate your custom-built app with a hybrid or private cloud service, giving you considerable control and data protection. 

Take Advantage Of The Latest Artificial Intelligence (AI) Trends

Trailblazing large language models (LLMs) like Claude, ChatGPT, and Gemini are integral to the modern AI landscape. There’s a good reason for this since these LLMs radically improve the productivity and efficiency of users and organizations. And like all modern organizations, you want to take advantage of these LLMs if you haven’t done so already. 

All the most popular LLMs offer application programming interfaces (APIs) that integrate with desktop, mobile, and web apps. So, you can easily tap into the power of these LLMs without requiring expensive hardware or knowing the minutest details of how these language models work. All your staff needs to do is learn how to enter prompts that will output the desired results from the LLMs you’ve integrated.

It’s also possible to build custom mobile apps that don’t use prompts but rely on other forms of user interaction, such as voice and context-based inputs. If you embark on custom mobile app development, consult a reputable studio like NS804 to help you plan and implement these inputs to suit your needs along with LLM integration.

Improve Staff Productivity With A Custom-Built Mobile App

Since you’re the leader of your organization, there’s no one better placed to understand your staff. You know how productive they are, their workflows, and what motivates them to perform at their best. You also know who the team players are and who are unengaged. 

Ideally, you want your unengaged staff to step up by emulating the behavior of your best employees. But that largely depends on how well you convey your organization’s culture, expectations, and goals. Leading by example and initiating discussions with staff members who are lagging behind will also help.

Even if you take all these actions, your staff still needs the right tools to produce optimal results. If you’re relying on a mix of disparate apps from different vendors, you’re making things more difficult for your staff. And that’s because they’ll have to contend with differing user interfaces (UIs), workflows, and app usability.  

Worse still, you’ll often encounter one or two apps within your suite of apps that create bottlenecks. These bottlenecks may be due to apps with poor performance, lack of updates, and unsupported features, ultimately making them redundant. Nevertheless, your organization can adopt a better app strategy by creating one or more custom-built apps that address all bottlenecks your organization currently deals with.

Thus, approach custom mobile app development with the intent to offer the features and workflows that will help keep all your staff members productive. Moreover, ensure all your custom-built mobile apps are fully compatible and integrate with your existing tech. In time, you can consolidate all the most crucial features into a singular mobile app, reducing complexity and maintenance costs.

Custom Mobile App Development Enhances Business Competitiveness

World-renowned brands like Domino’s Pizza, IKEA, and Nike rely on custom mobile app development. Also, NS804 has delivered custom-built solutions for leading brands like CarLotz, Dominion Energy, and Luck Stone. All these brands understand that custom-built apps offer them an unprecedented amount of control, efficiency, and security.

Another reason custom mobile app development is popular with brands is that it helps them stay competitive. They prefer using bespoke apps that align fully with their needs and goals instead of relying on off-the-shelf solutions that have little to do with their businesses. It’s not that brands will never use the latter, but tailor-made solutions will always play a central role due to their holistic design and implementation. 

But how can a custom-built mobile app give your organization a competitive edge? If your organization is a startup or a small and medium-sized enterprise (SME), you’ll have a tool designed specifically for your business processes. That won’t be the case for most of your competitors who opt for off-the-shelf solutions, as these won’t adequately cover all their day-to-day operations.

Increase Customer Engagement And Satisfaction

While custom-built mobile apps usually address internal business needs, you should also consider customer-facing scenarios. Nowadays, most existing and potential customers will seldom visit your website unless you have an e-commerce store or are regularly running special offers. So, you’ll need to consider a more effective avenue to reach and engage customers if your online presence isn’t having an impact.

An effective way to form a more meaningful relationship with your customers is with a custom mobile app. The app must make it easy for customers to learn about your products and services and receive round-the-clock assistance via AI-assisted chatbots. 

To make it easy for them to make purchases, ensure that you integrate the most popular payment gateways into your mobile app. Apple allows third-party payment processors for iOS apps distributed in the European Union (EU) as of March 2024. Android developers enjoy more freedom in this regard, as they can integrate leading platforms like 2checkout, Stripe, and WePay for most territories. 

Your customers will use mobile devices with different aspect ratios and screen sizes, and a growing number will use Android flip phones. Obviously, supporting these various screen configurations complicates matters from a development standpoint. But you want to give all your customers a satisfactory user experience (UX), and that’s only possible by implementing responsive design so that your mobile app adjusts its UI for each target device.

But to substantially increase your customer-facing app’s engagement, consider integrating the most favored social media platforms. Make it child’s play for your customers to share all the coolest products and services you offer across all their favorite social media accounts. Furthermore, this will help build awareness for your brand and its offerings without any marketing cost for your organization.

Connect With The Surrounding World More Effectively

The increased adoption of Internet of Things (IoT) devices offers businesses of all sizes countless opportunities to boost efficiency. IoT devices come in all forms, such as affordable single-board computers (SBCs), industrial sensors, and even security systems. The best part is that you can build an app that can communicate with all these devices and even automate specific tasks.

Now, consider a practical application for your organization’s office management procedures. You want to keep track of staff activities in the office related to their attendance, interactions, and movements. Why you should do this is to ensure that your office facilitates a safe and productive work environment. 

While you can spend weeks or months monitoring the office environment in person, you can gather more meaningful data by installing IoT devices in the right places. These include an automated attendance clock, desk sensors, and room occupancy monitoring devices. Then, your custom-built office management app will draw data from all these devices and provide you with real-time analytics.

With this data-driven approach, you can quickly pinpoint troublespots in your office layout and even identify errant employees. And with all custom mobile app development endeavors, you can add additional features when required. For example, you’ve identified that staff members spend their lunch breaks at the office lounge and avoid the cafeteria. 

You could remodel the cafeteria to make it more appealing. Alternatively, you can install vending machines in the office lounge to dispense drinks and snacks. And make it easy for employees to make purchases by introducing near field communication (NFC) payment via a newly-introduced feature in your office management app.

The Bottom Line

Custom mobile app development is the way forward for all businesses that want to perform at their best, especially when presented with harsh economic conditions. A custom-built app is designed to exclusively serve your organization’s structure, goals, and business processes. It’s never a one-size-fits-all approach like many popular off-the-shelf apps that usually run on a Software as a Service (SaaS) subscription model. Contact NS804 today to learn how we’ll help you build a custom app to help you stay ahead in your industry!

6 Reasons To Use Artificial Intelligence In Mobile Apps

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AI or artificial intelligence in mobile apps has many appreneurs, businesses, and developers asking questions. Many of these questions surround the feasibility and implementation of this trailblazing technology in today’s apps. There are also concerns that artificial intelligence is currently in a hype bubble. 

The good news is that leading large language model (LLM) platforms like Bard, ChatGPT, and Copilot make implementation easy via their well-documented application programming interfaces (APIs). But the bad news is that there’s significant hype driven primarily by AI evangelists and the media. This hype often misleads users, developers, and business leaders into thinking that AI is a silver bullet to their problems.

While there’s little doubt that AI can radically boost efficiency, productivity, and workflows, it won’t necessarily deliver the desired results. You can use ChatGPT to write an elaborate blog post about any topic imaginable, but it won’t always be factually accurate or contain the most up-to-date information. You’ll still need to fact-check all the information in your post, read through it a few times, and make several edits before you have an article that’s worth publishing.

As you can tell, some level of human intervention is still necessary regardless of how well LLMs have advanced. But you should still use artificial intelligence in mobile apps to deliver solutions that will make life easier for your customers, employees, and users. The solutions will automate arduous tasks, minimize business costs, and help users boost their creativity.

Mobile apps that facilitate the right mix of human interactivity and generative AI output will change the game in 2024 and beyond. Here’s why you should use AI in your upcoming app project.

1. Stay Ahead By Implementing Artificial Intelligence In 2024

The media may make you think generative AI is enjoying wide adoption, but this isn’t the case. It’s still an emerging technology that had a breakout year in 2023 but hasn’t quite hit the mainstream yet. Will 2024 be the year that this happens, or will the pundits be proven wrong?

Forrester analysts provide several predictions and arguments in favor of adopting generative AI soon:

  • More than 90% of enterprises plan to implement generative AI for internal uses and customer service. 
  • Almost 50% of enterprises predict that generative AI will help them attain their productivity objectives. 
  • Approximately 60% of employees will undergo prompt training in 2024. 
  • Bring your own AI (BYOAI) will become commonplace in many enterprises in 2024. 
  • AI will heavily impact the human resources (HR) departments by analyzing employee data. 
  • AI bots and tools will continue to enhance developer productivity, but companies should not ignore potential security issues.
  • Data protection and privacy will play a central role in 2024 as authorities push for legislation to deal with the risks associated with AI. 
  • Governance is essential to deal with copyright violations and to ensure a safer and more ethical environment involving generative AI. 

2. Artificial Intelligence In Mobile Apps Facilitates Efficient Content Creation

Businesses, marketers, and influencers must post regularly on social media to build and sustain a reasonably-sized following. Back in the early days of social media — this was easy — due to the minimal availability of feasible mainstream platforms. Just posting on Facebook and Twitter (now X) was enough to gain visibility. 

Nowadays, Instagram, TikTok, and YouTube have become indispensable for targeting Millennials and Gen Z consumers. So, you must be constantly active on at least five platforms to maximize your reach. But that’s demanding, as you must also post quality content relevant to your audience. Can you do this consistently while running your business or leading a team?

You’ll likely burn out wearing multiple hats during the workday, negatively impacting your health and productivity in the long term. One solution is to hire social media marketing experts to handle all your social channels. They’ll create content, post regularly, and engage with your audience, but all this is costly. Expect to pay between $500 and $5,000 monthly for these services. 

If you’re a small business owner or starting as an influencer or creative, even a $500 monthly fee may cause you to overshoot your budget over a long period. However, generative artificial intelligence in mobile apps can lead to a remarkable content creation and social media posting solution. If you team up with a reputable studio like NS804, you can build a generative AI-powered app custom-built to your needs. 

You may use multiple generative AI platforms to train your models based on your own text, images, and videos. Then, by inputting a sequence of prompts on your custom-built app, you can generate and post on-brand marketing copy, images, and videos across all your social channels with minimal work.

3. Create High-Quality Videos With Generative AI

We’ve already discussed why you should utilize more social media platforms, particularly the newer impactful ones. But you must create distinctive and humorous short-form videos to make it on TikTok and more in-depth and professional-level videos to captivate YouTube fans. For professional results, you must invest in video production equipment and lighting. Then, learn the skills to use these effectively with video editing suites. 

But that’s not enough, as you’ll still need to write a video script, build a set, and hire a cast and a crew. Of course, you can outsource most of this work to a professional video production company. Depending on the quality and length of your videos, you could pay as little as $500 and possibly over $100,000. Some production companies will work with you on yearly contracts and charge between $15,000 and $100,000.

As you can tell, it’s cost-prohibitive to compete with top trending video content creators and deep-pocketed enterprises. However, things have changed, especially after OpenAI announced Sora — a trailblazing text-to-video tool designed for generating intricate scenes. 

Sora shocked and amazed the entire video production industry and even caught the attention of Tyler Perry. The world-renowned filmmaker decided to stop the expansion of his studio since this would no longer be necessary with generative AI tools like Sora. He reportedly claimed that these tools save costs but will cause many job losses in the film industry.

While this sounds grim, Sora and similar tools will democratize professional video production soon. And this is an excellent reason to use artificial intelligence in mobile apps aimed primarily at video generation. These apps will find traction in most business environments but also with content creators seeking cost-effective solutions that simplify the entire video production process.

4. Generative AI Enhances The Employee Experience

As a business leader, you want your employees to perform at their best, even when facing organizational change or unsatisfactory task distribution. In more extreme cases, you want employees to perform adequately when key staff members aren’t available. So, you’ll need to implement the tools and methodologies to ensure all your employees stay on track under these scenarios.

Implementing communication and project management platforms like Microsoft Teams, Slack, and Trello is a first step. But your business is unique, so you still need a custom solution that addresses all its needs and covers the blind spots other platforms miss. That’s why you can’t ignore the power and versatility that generative AI brings forth. 

You can train your generative models on employee data by including their work roles, productivity, and skills. Your AI model will help you look at your employee data holistically and help you pinpoint any potential productivity bottlenecks or staff shortages early on. Be sure to comply with data and privacy legislation in your region when collecting and analyzing employee data. 

Another benefit of analyzing employee data is you’ll detect notable workforce trends that impact your organization. If you employ a large workforce, it’s often difficult to accurately determine employee retention rates and the overall success of your human resources (HR) department. Traditionally, you’d hire expensive consultants to figure this out for you — but now — your generative AI model will deliver detailed reports in record time and at little cost. 

Building a custom internal app allows your employees to collaborate and complete all their tasks, and you can pull all this data in real-time. The app can also let your employees provide feedback that will help you improve work conditions and the overall employee experience.

5. Use Artificial Intelligence In Mobile Apps To Transform Customer Service

It’s no secret that AI chatbots are very effective at offering customer service around the clock. But how well do they resolve customer complaints and deliver satisfactory service to rival a human agent? It ultimately depends on the capabilities of the AI chatbot platform you decide to use. 

You can choose from several notable chatbot platforms available today, like Botpress, Dialogflow, and UChat. Botpress is ideal for creating conversational chatbots for organizations of all sizes. Dialogflow is Google’s feature-rich solution for building versatile and scalable chatbots and voicebots. Then, there’s UChat, aimed at digital marketers and small business owners who want a simple solution that integrates with all their social channels.   

Of course, there are many more AI chatbots in the marketplace. But instead of trying to find a solution that’s a good fit for your organization, you could always build a custom solution that addresses all your needs. Moreover, you can avoid the monthly fees and limitations these chatbot platforms will subsequently impose on your organization. 

More importantly, you have some control over the intelligence of your custom AI chatbot solution. Before the availability of generative AI chatbots, traditional chatbots weren’t particularly smart since they followed set rules. Thus, these could never convince anyone that they were nothing more than customer-facing bots. 

Once the GPT-5 LLM is available, convincing human-like interactions will become the norm. But you can achieve impressive results depending on how well you train your AI chatbot using GPT-4. You’ll need to collect large datasets of human interactions and then prepare these for training by removing unnecessary datasets. After you train your model, evaluate the results before deploying to all your customer-facing channels.

6. Improve Order Fulfillment With AI

While your organization doesn’t have control of the entire supply chain, it can impact the order fulfillment process. And this segment of your business should run like a well-oiled machine that responds to all types of scenarios like delays, stock shortages, and logistics issues. As a first step, you must implement an order management system (OMS) that’s right for your company structure. 

Then, you’ll need to pick an order fulfillment strategy your organization can handle. For example, if you have enough storage space, employees, and skills, you’ll go with an in-house order fulfillment. But if you don’t have these resources, it’s better to outsource fulfillment to a third party. 

Regardless of your strategy, you should become proficient in forecasting and planning every step to avoid wastage and costly interruptions in order fulfillment. However, you can drastically reduce the guesswork by integrating AI into your order fulfillment operations. Of course, it’s best to do this from day one of your operations, but there’s little harm in integrating AI in due course. 

Using artificial intelligence in mobile apps that aid order fulfillment will help your staff quickly ascertain all current and future inventory levels. They can accurately predict when they’ll run low on inventory and when to order from suppliers. Thus, your company won’t have to turn away customers due to unavailable stock. 

AI-powered order fulfillment is essential for large organizations, but small retailers benefit also. For sustainability reasons alone, retailers must reduce inventory waste. A well-trained inventory model will alert them when they’re ordering too much or too little of a specific item. They can further improve the accuracy of this model with sales and store visitor data.

The Bottom Line

The hype surrounding generative AI is astounding, but so is the technology. We expect future iterations of LLMs to improve and impact even more industries. Also, we expect the use cases to grow exponentially as appreneurs, businesses, and users embrace AI in 2024. Contact us today to learn how NS804 can help you build and use artificial intelligence in mobile apps that will drive growth from now on! 

Strategies for Building a Loyal User Base in Mobile Apps

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The statistics on the success of mobile apps reveal just how difficult it is to build a loyal customer base. 25% of people uninstall mobile apps immediately after downloading and using them just once. Over 70% of mobile apps are uninstalled within 90 days. There are numerous reasons why over 99% of all app projects fail. A lack of resources to improve features and fix bugs is a major contributing factor. However, a lack of commitment to excellence in service delivery is perhaps an even more significant reason.

If you are planning to build or have already built a mobile application, you need to figure out how to build a big enough loyal customer base for sustenance. Whether you are depending on ads or subscription revenue, loyalty is crucial for long-term survival. A small improvement in customer retention rate can yield a large multiple increase in revenue.

In this article, we explore ways to build and maintain customer loyalty.

Understanding Your Users

The first step in building customer loyalty has to be understanding your customers.  What this means is that you have up-to-date information on user demographics and how they interact with your app. You must have a way to collect this data on a continuous basis and then find ways to segment your customers to serve them better.

There are multiple ways to gain insights into who your customers are. The first is through the data collected during onboarding. The age, gender, and location of your users is normally useful when attempting to personalize content and offerings for them.

Another way to get insights is through conducting surveys regularly. You can administer these as pop-ups in the user journey. A lot of companies use this method to collect information on the overall experience of users. You could conduct interviews from a sample of your users although this is a more involving and perhaps expensive way to gain information.

However, automated analytics tools are the most powerful source of data when seeking to improve your app. These can reveal the average time users spend on your app, the most visited pages, the page from which people exit, and a lot more. These tools are not too expensive and are easily scalable as your user numbers grow.

 

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Engaging Users

While data collection is key in understanding users, your engagement with users is the primary way to build a relationship leading to a longer customer lifetime. A simple personalized email or pop-up wishing them a happy birthday is a small example. However, you can extend this to make customers feel valued and part of your brand journey.

Perhaps you are testing a new feature or version of your app. You could invite a group of users to test it for a few weeks and offer their feedback. Some companies release a limited version of a product and avail them exclusively to a segment of customers on the app. Such campaigns are meant to drive a sense of connection between the brand and its most loyal customers.

Social media is a great way to endear a brand to current and prospective customers. By adopting a likable and relatable online persona, a brand not only remains top-of-mind but it also reveals its values and courses it cares about. Responding to questions and not shying away from criticism requires deliberate efforts in transparency.  Investing in well-trained community managers is perhaps mandatory in today’s world where a wrong statement can bring far-reaching reputational damage.

Offering Incentives

Depending on your revenue model, your marketing team should be able to come up with effective offers and deals to reward customers and boost customer retention. A popular way of doing this is through referral codes. See these as a way to have your current customers say good things about your app. Discounts are very effective in nudging customers to sign on to premium tier pricing.

For instance, if you have customers on a freemium tier, you could offer a significant discount to prompt them to become paying subscribers. Another example would be offering a significant discount for a yearly subscription compared to a monthly one. Companies are willing to make such deals to lock in customers for longer. It also improves the cash position of the business.

Your analytics dashboard of choice should help to you track how successful such a campaign was by revealing total conversions and the conversion rate.

Great Customer Service

There really is no substitute for great customer service. You may have built a great application, but customers will expect an equally great level of customer service. There are several layers to this.

First, your customers should have several avenues to reach you. A lot of premium applications have inbuilt chatbots to respond to frequently asked questions, but queries can always be escalated to live agents. Other ways to communicate include phone lines and emails. Politeness and speed of response are perhaps the greatest determinants of service quality.

Knowledge of products or services cannot be overlooked. Customers are filled with confidence in the brand when they realize they are dealing with knowledgeable live agents.

Knowledgeable staff improve first-time fixes where customers are facing problems with a product or service. They also help customers pick the right products or services, which is crucial for satisfaction. For instance, you wouldn’t want a new customer to a lower tier subscription with limited features when they were looking for a more premium experience of your services.

Offer a Great Mobile App Experience

Your app should feel natural and easy to use regardless of what kind of service or product you are selling. Attention spans have shrunk so much today that people do not have time to figure out a complex application.

First, pick the right colors and use them consistently throughout the application. They should capture your brand well. Pick the right font and font sizes.  Your UX design should make it easy to navigate the entire app. From the homepage, users should know where to go next to find what they want. Avoid taking users on a long chain of clicks to find a service.  In 1 or 2 clicks from the home window, a user should find the specific information or product they need.

A lot of applications tend to get their onboarding process wrong. With short attention spans, your app should take advantage of such things as social logins to autofill information users. Having potential customers fill long forms is too tasking for a lot of people today. Collect just the information you need to get them started on the customer journey.

Take Feedback Seriously

Collecting information from surveys, app reviews, and interviews with customers is great, but you need a structured manner to filter it and use it for your product roadmap. First, your product team needs to fix bugs within the shortest time possible. Next, there should be clear priorities on how to develop an app from its current state.

Customers may be expressing their wish to see a certain feature added. The team needs to decide on whether to build the feature based on cost and benefits projections. Sometimes a rebuild of the entire application may be deemed necessary. This may happen because of constant bugs or a need to move to newer technologies to improve speed, security, appearance, or integration with third-party applications.

You must bring along your customers on the journey. Most popular applications make small tweaks that customers barely notice. They release several updates each year which help to maintain familiarity with the customers. It’s a way to fix bugs while implementing customer feedback consistently.

Push Notifications and Social Media Sharing

There are added features that can quickly bump up your customer retention rates. First, push notifications are a great way to keep customers coming back to your app. There is a thin line between using these notifications wisely and intruding too much into users’ lives. However, you can use these notifications to remind users of carts they left pending, new content on your app, or an upcoming sale. If users find these useful, they are unlikely to find your notifications irritating. Remember, they always have the choice to block such notifications.

Allowing users to share content from your app to social media not only gives them a sense of achievement but it also amplifies your brand. Gaming, content streaming, and fitness apps have leveraged social sharing brilliantly.

Customer Education Content on Mobile Apps

Some apps can benefit from creating content to educate customers on how to get the most out of their subscriptions. The need will often come from user feedback expressing dissatisfaction due to complexity. The material you create should have a clear objective. Some apps will have an FAQ section similar to a website. You could also take a tutorial video approach. Short clips, each addressing one question are a great way to resolve customer problems.

A collection of educational material can be structured so that users can take a self-paced education journey. This is common with technical apps such as video editing software.  Creating reference material can also help create a big enough community of users who might be facing similar challenges with the app.

A/B Testing and Data-Driven Decisions

A/B testing is a technique to test out different designs or versions of marketing copy on different segments of your app users. It is a great way to get the most out of your marketing campaigns.

While A/B testing two different versions of the same message, you might realize that different segments of your customers resonate with either version. The differentiating factor might be age, gender, location, or another relevant differentiator. A decision may be made to show each version at scale to the audience with whom it is likely to resonate with. A/B testing helps to ensure that your marketing dollars get a higher ROI.

You can design and implement A/B tests in multiple ways especially when seeking to improve your UX. You get to see how different tweaks affect user session length, engagement with the app content, and even overall retention rate. It reduces the amount of guesswork in your app roadmap implementation.

 

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Cross Promotion

App cross-promotion involves the promotion of an app in another app. This can take the form of ads or organic recommendations via mentions. Cross-promotion works well when there is a clear synergy between products that share the same profile of users. For instance, a company in the tour business targeting international tourists might recommend a specific app for local transportation. A fitness can have in-app promotions of a nutrition-focused app. Having your app get such recommendations can boost your overall brand image and user retention rate.

NS804

There is so much to pay attention to while seeking to improve how well your mobile apps perform and maintain a large enough user base. Having mobile apps that solve user problems in a world-class manner is the first step. However, you need to combine this with great customer service, feedback collection, community building, offers and rewards, user education material, and new features.

You need a good enough product team to help build a roadmap. At NS804, we specialize in building world-class mobile apps for clients in all industries. Our team has tens of years of combined experience in delivering demanding app projects. We would like to build yours next. You can set up a meeting with one of our team members here.

Strategies for Global Market Expansion in App Development

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Global market expansion in the context of mobile app development is the strategic process of expanding the global reach of an app beyond its initial domestic market. It involves adapting the app to suit the needs, preferences, and cultural nuances of people and users in other demographics around the world. This expansion goes beyond mere geographical reach. It encompasses factors like language localization, legal compliance, cultural sensitivity, and technical adaptations. This is done to ensure the app’s relevance and success in international markets.

Importance of Global Market Expansion in App Development

Access to a larger user base

Expanding into global markets allows mobile app developers to access a significantly larger user base. With billions of smartphone users worldwide, the potential for growth and acquisition is substantial. This increased user base not only opens up visibility opportunities. Equally important, it attracts revenue growth through a more diverse and extensive customer pool.

Diversification and risk mitigation

Relying on a domestic market can be risky, especially in a highly evolving global technology landscape. Global expansion allows mobile app developers to tap into a global market, shielding them against economic recessions and market uncertainties associated with local markets. Dependency on a single market can be risky due to regulatory changes and competitive pressures. Expanding into a global market helps mitigate such risks.

Monetization opportunities

Different markets have different preferences for mobile app monetization models, including advertisements, in-app purchases, and subscriptions. Global market expansion in app development allows developers to take advantage of these diverse monetization options, thus maximizing the app’s earnings and revenue potential. In addition, global market expansion allows app developers to take advantage of revenue-earning potential in other nations due to differences in legal and monetization models supported in different countries and markets.

Competitive advantage

In an increasingly globalized world, expanding globally can have a competitive advantage. Apps that successfully cater to global audiences demonstrate service excellence and higher adaptability. This will help enhance their reputation and standing in the industry.

Cultural relevance

Adapting an app to local languages and cultures enhances its overall cultural appeal to people in these specific regions. Additionally, this cultural sensitivity fosters a deeper connection with people, leading to positive reviews, a deeper connection with people, and word-of-mouth promotion. All of these contribute to the app’s overall success and acquisition.

Technological innovation

Global market expansion in mobile app development exposes developers to diverse technological landscapes and user preferences. This exposure fosters continuous learning and technological innovation, leading to adaptability and flexibility. This encourages app developers to adapt their apps to suit global cultural preferences. Developers can adapt their apps to suit the needs and preferences of a global audience. Thus, global market expansion ensures developers can build apps that adapt to an increasingly globalized user base.

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Strategies for Global Market Expansion

1. Localization Strategies

Adapting to Cultural Differences

Language Localization

Language is a fundamental element of cultural diversity, and adapting an app’s content to suit the language preference of a target audience is crucial for global market expansion. In mobile app development, language localization goes beyond mere translation; it involves understanding idioms, regional nuances, and colloquialisms to ensure that the app’s language is not only accurate but culturally resonates with the target audience. Indeed, involving native speakers in the translation process and leveraging language localization services can help enhance the effectiveness of language localization.

Cultural sensitivity in design and content

Cultural sensitivity is crucial in avoiding inadvertent cultural misunderstandings. This aspect of localization involves evaluating and matching your app’s design, content, and layout to suit the cultural norms of the target audience. Considerations for localization may involve symbolisms, color preferences, and imagery holding cultural significance. Additionally, adapting to cultural preferences ensures the app is well-received and fosters a positive user experience across diverse audiences.

Customizing Features for Regional Preferences

User interface

Adapting the user interface (UI) to suit different regional preferences enhances the overall user experience. This involves customizing specific features such as layout, navigation, and button placement to suit and align with the way people in a specific region interact with digital interfaces. For instance, in mobile app development, features such as text placement, reading direction, text alignment, and iconography may differ between languages and cultures. This requires thoughtful optimization for optimal usability.

Regionalized content and services

Recognizing and addressing regional differences in terms of services and content is crucial for user engagement. This regionalization may involve tailoring news content, events, and promotions to suit people and cultures in specific regions. In addition, customizing services including payment options, shipping preferences, and local partnerships, ensures the app caters to the practical needs and expectations of the users in diverse markets.

Again, it’s important to note that implementing all these localization strategies in the global market expansion of your mobile app is not a one-size-fits-all model. Most importantly, it requires thorough research, meticulous planning, and a commitment to understanding and respecting the cultural diversity of the target market.

2. Platform Compatibility Strategies

Cross-Platform Development

Developing for Android and iOS

In mobile app development, catering to both Android and iOS is crucial to reaching a wider user base. Every platform has its own unique user considerations, design principles, and language frameworks. Cross-platform development refers to the process of developing an app that operates seamlessly across both Android and iOS platforms. For instance, using cross-platform design principles and frameworks such as React Native, Flutter, and Tamarin allows developers to develop code that can be deployed on multiple platforms, thus streamlining the development process and reducing the need for platform-specific coding.

Considering Other Operating Systems

While Android and iOS dominate the mobile app market, considering other operating systems is crucial for a comprehensive global expansion strategy. This includes platforms such as Windows Mobile and emerging operating systems that may gain popularity in specific regions. Assessing the suitability and potential of other competing operating systems ensures the app remains adaptable and flexible to changes in mobile app development, allowing developers to tap into niche markets and emerging opportunities.

Device Compatibility

Optimizing for Different Screen Sizes

The diversity in screen sizes across various devices necessitates the need for careful planning during the development stage. Responsive design principles are crucial to ensure that the app’s visual elements and overall layout adapt well to screens of different sizes and different resolutions. This involves implementing scalable and flexible images, flexible layouts, and adaptive user interface designs and components to provide a consistent and enjoyable user experience across a wide range of devices, including smartphones, wearables, tablets, and computers.

Addressing Hardware Limitations

Mobile devices vary not only in screen sizes but also in resolution, memory, processing power, and other hardware specifications. Developers must consider variations in hardware specifications to optimize the app’s performance on a wide range of devices. This may involve optimizing code for efficiency, implementing features like progressive loading, and providing configurable settings that allow users to adjust their app’s features based on the device’s hardware specifications and device capability.

3. Market and Promotion Strategies

Tailoring Marketing Strategies

Localized Advertising Campaigns

To effectively penetrate diverse global markets, mobile developers must tailor their advertising to resonate and align with the cultures and languages of the target audience. This involves creating content that reflects the cultural preferences, regional preferences, and cultural nuances of the target group. In addition, they must use language-specific messaging. Language localizing goes beyond mere translation; it considers the unique characteristics of each market to ensure the promotional material is not only understandable but culturally relevant. This may include adapting humor, visual elements, and messaging styles to align with the local values and context.

Leveraging Social Media Platforms

Social media plays a pivotal role in engaging with the local audience. App developers must identify the most popular social media platform in a specific target group and tailor content that aligns with the platform’s culture, user behavior, and language. This may involve creating engaging content, running targeted ad campaigns, and actively participating in local conversations. Thus, leveraging social media allows developers to build a community around their app, generate buzz, and establish a direct line of communication with other users.

Building Partnerships

Collaborating with Local Influencers

Influencer marketing is a powerful strategy for gaining visibility in global markets. Collaborating with local influencers who have credibility and popularity in specific markets can help introduce the app to a broader user base and audience. These influencers understand the local cultures, trends, and preferences, making their endorsement more noticeable, relatable, and trustworthy to their followers. Collaborations with influencers allows developers to tap into existing communities and leverage the influencer’s reach for effective communication.

Building Strategic Alliances

Nurturing partnerships with other apps, businesses, and brands can help expand an app’s reach to a global audience. Strategic partnerships can take many forms including joint promotions, co-marketing efforts, and bundling services. These partnerships allow app developers to leverage the existing customer base of their partners, driving user acquisition and expanding the app’s reach through mutually beneficial partnerships. Further, strategic alliances provide for cross-promotion and shared resources, maximizing the impact of marketing efforts.

4. User Support and Communication Strategies

Multilingual Customer Support

Offering Support in Local Languages

Providing support in local languages is crucial for ensuring you tap into a global audience. Users are more likely to engage and interact with an app that appreciates, accepts, and uses their native language. This involves creating a multilingual support team capable of troubleshooting issues, addressing user inquiries, and providing helpful guidance in a variety of languages. In addition, hiring native speakers and utilizing translation services ensures culturally sensitive and accurate communication, thus fostering trust among users.

Providing 24/7 Global Assistance

The global nature of mobile apps means that users may require help irrespective of time differences. Offering 24/7 customer support means users can access it whenever they need it, leading to a positive customer experience. However, achieved 24/7 global assistance and customer support can be achieved through a combination of in-house and outsourced support teams strategically distributed across different regions and various time zones. Most importantly, responsive and timely customer support is essential for retaining user trust and resolving issues promptly.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

Feedback Mechanisms

Gathering User Feedback Globally

Gathering user feedback globally is an instrumental way of understanding users’ feelings, sentiments, views, and perspectives, particularly concerning your app. Implementing feedback mechanisms within the app, including surveys, ratings, and user reviews allows developers to know how an app is perceived and used worldwide. Indeed, social media channels and other digital platforms are crucial and valuable channels for understanding how mobile apps are perceived and used worldwide.

Incorporating User Suggestions for Improvement

User feedback and suggestions must not only be gathered but actively pursued throughout the development process. Demonstrating responsiveness to users’ feedback and suggestions enhances loyalty and user satisfaction. Most importantly, regularly updating the app according to users’ requirements and feedback enhances an app’s relevance. Additionally, it enhances its competitiveness in the global marketplace. In addition, communication can be used to inform users about implemented improvements and changes. For instance, channels such as release notes and announcements are crucial in this endeavor.

5. Technical Considerations

Technical considerations are key to ensuring your app captures a global audience. Global market expansion in mobile app development requires a thorough understanding of the global server infrastructure. Developers must implement content delivery networks to ensure their content resonates with diverse audiences regardless of geographical location, cultural differences, and language differences.

Most importantly, mobile app developers must ensure low latency for global audiences to ensure their app captures a global audience. Ensuring scalable infrastructures and scalable systems will ensure that the mobile app developers plan for an increased user base.

An important part of catering to a global audience is implementing cloud-based solutions for flexible scaling. Cloud-based solutions ensure flexibility and scalability, ensuring that mobile apps can accommodate a growing volume of data without compromising on their core functionality.

NS804 – Building Apps for Global Audiences

NS804 stands as a fortifying figure in mobile app development, catering to the diverse mobile app needs of small businesses and large organizations. With experience and unmatched expertise in cross-functional development, NS804 develops both Android and IOS apps. Always, we allow businesses to take full advantage of their audiences regardless of their operating environments.

NS804 believes that mobile apps must cater to a global audience simply because apps are created to solve needs and maximize returns for their investors. Our commitment to timeless and evergreen apps that answer the needs of the most globalized user groups drives our commitment to service excellence. In addition, our experts believe that apps must answer both present questions and future challenges. We believe global market expansion must be part and parcel of mobile app development.

Contact NS804 to create an app that serves a global audience.

Completed App Portfolio: Developing Apps Across Segments

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If you’re an appreneur or business planning to hire a studio for your next app, you should look at their app portfolio. Perusing portfolios is a vital first step when evaluating potential development partners. And that’s because you need to know if one or more of these studios have completed projects similar to yours. 

Expect a more established studio to have a comprehensive app portfolio, whereas a newcomer’s catalog of apps will be sparse. NS804 is in the former camp, having built over 100 apps since 2012. Moreover, we’ve focused on categories like branding, business, communication, entertainment, productivity, and even web design. 

Our expertise in delivering quality apps across various segments makes us the ideal partner for appreneurs and organizations with demanding or unique briefs. We have the team, resources, and proven track record to tackle projects of all scopes. We’ve also received multiple awards for our efforts, with NS804 recently attaining the Clutch Champion Award for Fall 2023. 

While all this sounds great, it speaks to the competency and commitment of NS804’s ability to deliver. Even so, we’ll never dissuade you from shopping around. Do this by comparing the portfolios of the studios you’re considering working with, then add the most suitable candidates to your shortlist.

To simplify your evaluation process, we’ve prepared this post that details several apps we’ve built for clients over the years. We reveal what makes these apps noteworthy and how they fulfill client goals. If an app listed below aligns with your ideas or goals — be sure to note it down and discuss it with us. 

Bat Flaps

While NS804 has made plenty of business apps, we’ve also made games. To showcase our game development skills, we created Bat Flaps, where the player takes control of a cute-looking bat. Bat Flaps follows Flappy Bird’s footsteps closely with its simple control scheme and highly addicting gameplay. 

Arcade-centric mobile games generally do well on the app stores. So, Bat Flaps works as a proof of concept or even a template to build your next mobile hit. You can enhance and differentiate this concept by implementing gacha, rogue-lite, and role-playing game (RPG) elements. 

Whether you’re prototyping your game idea in Unity, Unreal Engine, or Godot, you may need the assistance of a professional studio to bring your game to market. The app stores have raised the bar and will no longer accept apps or games that don’t meet their requirements. Thus, QA testing takes center stage, but it’s a complex and costly process that requires the expertise only an established studio can provide you. 

Béné

If there’s one example in our app portfolio that truly innovates on digital tipping, it’s none other than Béné. While several cashless tipping solutions exist, few do it better than Béné, especially those targeting the hospitality industry. The highly-rated app simplifies digital tipping and ensures hotel staff receive tips in their bank accounts and payslips. 

A significant hurdle with digital tipping is that it’s challenging to implement frictionless tipping due to the many differing digital wallets available today. For example, you may wish to tip with Apple Pay, but a hotel staff member has Samsung Pay on their phone or no digital wallet at all. But Apple Pay and Samsung Pay don’t quite get along, and you’ll need a third-party payment app to make this work. And if the staff member doesn’t have a digital wallet — you’re out of luck!

But this was a problem NS804 and our partners, 3ADVANCE, LLC and Red Canopy Holdings, LLC, wanted to solve. Instead of relying on disparate digital wallets for cashless tipping, we opted for a simpler and more elegant system. Hotel owners need to download the Béné app and commence with a staff registration process. Then, place Béné QR codes in all the areas within the hotel premises where staff serve guests. 

Now, if you visit a hotel that uses Béné, scan the QR code in your room, the bar, or the lounge to tip the staff member serving you. You don’t need to download any apps, as the QR scanner on your phone will suffice. Immediately after you scan the QR code, the staff member will receive the payment. The Béné app does all the heavy lifting in the background, which only the hotel owner and staff need to have installed. 

C5G

It’s no secret that we specialize in mobile app development, but did you know that NS804 has a solid track record in web development? The web design segment of our app portfolio showcases some of our work. But we’d like to draw your attention to C5G, an e-commerce website for a company dealing in wireless hardware. 

C5G makes it easy for customers to find affordable, discontinued, and rare wireless equipment. Furthermore, they work with co-sellers, resellers, and enterprise customers in this technology segment. We understood the goals and company culture of C5G and built a website that helps them sell 5G and LTE devices effectively.  

Given that the company sells a wide range of goods ranging from handsets to routers, we ensured the website had a clean visual design and was highly performant. Customers want to find products quickly without being bogged down by unintuitive UI and slow response times. C5G and NS804 can take pride in the result, as we’ve delivered an e-commerce site that sits among the best in its category.

CFO Sidekick

If you’re running a small or medium-sized business, you may struggle to decipher your numbers and what they mean for your growth. That’s nothing to be ashamed about, as running an organization of any size is difficult. We understand the struggles of this market segment and delivered a solution to make life easier for entrepreneurs. 

CFO Sidekick is an excellent addition to our business segment of our app portfolio. It’s designed specifically for tablets, as the larger screen real estate is necessary to view and work with documents, financial data, media, notes, and to-do lists. Moreover, it reads QuickBooks data and will let you analyze and work with all this data.

The intuitive nature of CFO Sidekick and its ability to deliver frequent and helpful tips will help keep you on top of your game. And the way crucial information is displayed will let you interpret even the most cryptic information to help you make informed decisions.

Clips & Cuts

Most of us are pressed for time and must plan our days carefully, especially when booking appointments. When closing an appointment with your dentist, bookkeeper, or barber, you must ascertain that it fits your schedule and theirs. Booking with a barber or stylist often proves challenging, given the high demand for their services and dealing with seasonal fluctuations. 

You may have experienced this issue attempting to secure an appointment before the work, school, or holiday seasons. There’s often little chance to have your haircut even if you’ve booked earlier. Worse still, the barber or beauty salon may alter your appointment for a later date due to increased demand. Undoubtedly, this is incredibly frustrating and may make you question the professionalism of the barbershop industry. 

But an effective solution we have in our app portfolio solves this pain point. We built Clips & Cuts as a booking platform, which lets users instantly close appointments with available barbers in their area. The app’s intuitive user interface (UI) makes it easy for users to peruse barber profiles, book appointments, view map directions, request receipts, and even leave ratings and reviews. 

Mamava

We worked closely with Mamava, Inc., known for its trailblazing lactation rooms and pods, to develop a mobile app that helps mothers find breastfeeding locations nearby. We wanted to make the experience as user-friendly and stress-free as possible. It’s often daunting for mothers to find the necessary facilities for breastfeeding when visiting new and unknown places. 

The Mamava app employs GPS navigation and smart technology to help mothers locate pods quickly and let them know if they are occupied or available. The app also utilizes the smartphone’s Bluetooth to lock or unlock the Mamava pods. We also understand that every mother’s needs are unique, so we put personalized content front and center and made it easy for them to access parental resources and support. 

On the surface, Mamava may seem simple, but we built it using several technologies. Staying committed to delivering native and performant apps, we used Java with Android Studio for the Android version and Swift with Xcode for the iOS version. For the backend, we used Kumalos and built its admin layer with Node.js and HTML5.

PreVue

PreVue is a project we’re very proud to have in our app portfolio. Our client, Lucanus J. Grady, approached us with a forward-looking idea to reshape the dating app space. His experiences with popular dating apps left him disenchanted with the entire experience. Often, users doctor their images and biographies, leading to an inauthentic and dishonest dating environment.   

To solve these glaring issues, our client requested we help him create an alternative that utilizes short-form video. PreVue users must now record 22-second videos of themselves without filters or uploads, showing their true selves. Then, PreVue will match users on specific criteria, like what they say in their videos and the background images shown. 

It seems like such an obvious solution, yet PreVue is a rarity in today’s dating app space. More importantly, this app makes the dating experience more natural and honest while eliminating catfishing. While PreVue targeted college users in their early 20s, the app enjoyed significant traction with young professionals looking to build more meaningful relationships. 

Referral Buddy

There’s nothing more frustrating and rage-inducing than referring a business to customers but not receiving compensation for your efforts. Of course, this scenario applies to companies that actively engage in referral marketing. They promise to compensate you with money, free products, or exclusive offers but don’t deliver on this promise at the end of the day.

Now, this may happen because some companies are indeed dishonest. But in most cases, this happens because companies don’t know that you’ve actually referred customers to them. The problem is that customers seldom acknowledge your referral after using a company’s products or services.

So, how do you keep everyone accountable and in the loop when making referrals? Our client, Joseph Jablonski, thought about this problem intently and ideated a workable solution. He then approached us with his idea, and we encouraged him to forge ahead while assisting him during every step of the development process. 

We helped him create Referral Buddy, which tracks referrals between businesses and individuals and businesses. Referral Buddy tracks every referral, even those that don’t require a follow-up from the customer. The app’s clean UI makes it easy for non-technical users to issue requests from vendors and customers, complete referral forms, and receive compensation.

Rivvir

Contactless digital payment solutions are nothing new, but only Rivvir makes your life easier when ordering drinks. When attending music festivals or food and beverage events, you must wait in long lines to get your order. Of course, that’s not fun at all, and it’s an issue we attempted to solve with Rivvir.

Fortunately, our attempts proved successful thanks to the implementation of an easy-to-navigate UI and a streamlined ordering process. It’s simply a matter of picking a drink on the app, swiping the ticket, and getting the beverage from the quicker VIP line.

But Rivvir doesn’t only help customers with the ordering process since it’s an all-encompassing solution. We’ve also made life easier for beverage vendors by building an iPad app to help them keep track of their stock and sales. The cohesiveness of the ordering and stock control apps makes Rivvir the ideal solution for the next big special event in your town. 

In Conclusion

The projects listed above represent only a tiny slice of the apps we’ve released to this day. Several apps received critical acclaim, media coverage, and high ratings on the app stores. And even the apps that flew under the radar introduced new ideas and innovations, making them stand apart from the competition. 

Take the time to check out the remaining apps in our app portfolio and read up about us on Clutch.co and various media outlets. And when you’re ready to tackle your next project, contact NS804 to help you build the app of your dreams!

Mobile App Development Mistakes: Impact Of Choosing The Wrong Developer

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One of the costliest and most disastrous mobile app development mistakes you could make is to hire the wrong developer. Unfortunately, it’s an easy trap to fall into, given the plethora of app studios and freelancers vying for your projects. These entities will try to convince you they can complete your projects quickly and cost-effectively. 

In some cases, this is true, yet it’s the more established and experienced developers who make good on these promises. You can check if they’re up to the task if they have a comprehensive portfolio of completed projects, positive customer feedback, and even acquired awards for their work. Established mobile app developers like NS804 tick all these boxes, as we’ve built a reputation for creating phenomenal apps for our clients and have the acclaim to prove it. 

However, many developers are not in our position and are willing to oversell to secure client work. While we can all understand why they do this — it’s not in your best interests to work with them — and here’s why. 

With freelance developers, many are in the process of learning fundamental skills and building up their portfolios. It’s common for newcomers to follow several Udemy app development courses and then set up an account on Fiverr to sell their services to unsuspecting clients. These individuals are neither professionals nor comprehend software development best practices.

Then, many overseas and fly-by-night studios offer competitive rates but have poor code quality and less-than-stellar support. The potential cost savings, if any, will lead to a frustrating and stressful app development experience. As a busy appreneur or business leader — you don’t want this — so avoid the following mobile app development mistakes listed below.

 

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

Misunderstanding The App Industry Leads To Costly Mobile App Development Mistakes

About a decade ago, anyone with rudimentary coding skills could release a fun and quirky application in the app stores. The barrier of entry was so low that bedroom coders and startups released tons of apps at negligible cost. Of course, the quality of these apps was often questionable, but these early efforts helped developers earn money and stardom. 

Most app users during that era were willing to put up with subpar apps since smartphones felt novel. Thus, they would download and try out the latest apps regularly, which created a near-endless demand for new apps. But the allure would fade since too many cruddy apps started ruining the user experience. 

Eventually, users became picky about what apps to install and soon lost interest in low-quality or uninspired efforts. Smartphones and tablets also became more standardized, leading to a homogenized look, feel, and feature set among brands. While consumers never truly lost interest in smartphones and apps, they did lose some excitement. But this is not necessarily bad, as it signals a maturing market. 

Sadly, many who wish to enter the app industry today haven’t fathomed these changes. They assume that the barrier of entry is still low and that a simple app developed in a few days or weeks could lead to vast fortunes. 

They haven’t considered the increased demand for quality from users and the app stores. App development today requires testing, a better user experience (UX), and a greater focus on marketing. Then, there’s the high cost and effort associated with user acquisition (UA), which is unavoidable in today’s super competitive app marketplaces. Therefore, it’s better to partner with a reputable studio to help you navigate the app industry as it is today. 

The App Stores Have Raised The Bar To Deter The Wrong Developers

Apple and Google don’t mess about when it comes to increasing trust with users. Both tech giants have taken bold and long-needed steps to diminish the number of low-quality apps from reaching the App Store and Google Play. They’ve long been aware of the glut of buggy, poorly developed, and opportunistic cash grabs filling their app stores.

Besides, many apps from unscrupulous developers also pose significant security risks, which have no place in app marketplaces. There’s always been a troubling amount of apps with malware and trojans available that unsuspecting users download onto their devices. Considering that many users do banking on their smartphones, these infected apps threaten their financial security and privacy. 

One of the most detrimental mobile app development mistakes you could make is to hire such a developer on a lark. The damage to your reputation and business would be monumental, not to mention the legal action against you from users. The developer you hire may not even be malicious but overlooks potential security vulnerabilities that could lead to a similar outcome.

Due to these issues, Apple and Google have constantly improved security measures in their respective app stores, operating systems, and software development kits (SDKs). But they’ve also raised the bar on what they expect from developers with tighter regulations. 

A good example is Google Play’s recent requirements for new Android app developers and those with personal accounts. These developers must have 20 or more people test their apps for at least two weeks before release. Understandably, many developers are venting their frustrations on Reddit and attempting to build test groups on Discord. But studios that have set up effective mobile app testing pipelines won’t face any issues with compliance.

Mobile App Development Mistakes Due To Unsuitable Tooling

You may work with a developer who uses no-code tools to build your app. The developer may insist on using such tools due to the increased speed they offer or because they lack programming experience. Either way, this isn’t necessarily a good idea, as no-code platforms often introduce performance bottlenecks.

While newer no-code app builders offer performance improvements, they still don’t produce apps that hold up to native-developed apps. And if your brand’s reputation hangs on the quality of your app, you shouldn’t cut corners. Work with a studio like NS804, renowned for building apps using native languages like Swift for iOS and Kotlin for Android. 

The snappy performance, consistency, and native user interface (UI) make the additional cost and effort to produce native apps worthwhile. It’s also much easier to debug, test, and scale native-built apps than those made with no-code solutions. 

One of the drawbacks of no-code solutions is that they’re rather esoteric and often made by smaller niche tool developers. Thus, documentation, code examples, and support are not on the same level as that provided by Apple and Google. It’s also harder to find tutorials and other training materials from third parties and online teaching platforms. 

Should you want to update or scale your app at a later stage and be unable to work with the same developer, you’ll be out of luck. You will need to rewrite your app entirely from scratch, preferably in a native programming language, to avoid this same issue in the future. You can diminish the potential for mobile app development mistakes by ensuring the developer you hire uses the tooling, programming languages, and best practices recommended by Apple and Google.

The Wrong Developer Relies Heavily On ChatGPT

You’ve probably heard of ChatGPT and the impact of the artificial intelligence (AI) platform on programming and other disciplines. As a tool to help developers write boilerplate code and conjure up solutions, it’s a fantastic time saver. But as some kind of silver bullet for developing complex, robust, and mission-critical apps, the answer is not so straightforward.

While ChatGPT can make all types of apps, even complex ones, it won’t necessarily deliver the best and most solid apps. That partly depends on how well the developer understands ChatGPT’s large language model (LLM) and what prompts to enter. Then, the developer’s comprehension of the code that ChatGPT generates also comes into play. 

If the developer can understand, tweak, and implement the code to fit the app project, the results will impress while cutting costs. But if the developer hasn’t taken the time to learn the nuances of ChatGPT, it will have the opposite effect. It’s also crucial that the developer has a good comprehension of the programming languages used in development, especially after the introduction of new updates and standards. 

Nevertheless, the developer should have the skills to complete apps without ChatGPT or any other AI platform. An overreliance on these platforms isn’t ideal, as the developer must know and trust the codebase. As impressive as these AI platforms have become, they don’t always generate the right solutions.

So, never trust a developer who relies exclusively on these AI platforms to make your app. Or a developer who gives a single glance over the AI-generated code before inserting it into your app during production. And you certainly don’t want your banking or internal business app to have code that hasn’t been thoroughly inspected and tested.

Partnering With A Developer With Little Mobile App Development Experience

It’s not uncommon for developers to jump across industries for various reasons. For example, web developers often become disenchanted with building websites and decide to try their hand at mobile app development. They may assume this route will be more fun or earn them more money. 

While web developers possess several skills used in mobile app development, it’s not always a smooth transition. App development is often more challenging than web development due to the differing hardware considerations and increasing requirements imposed by the app stores. The Android platform alone requires that developers test on a wide variety of devices, while web developers only need to test their websites on several browsers. 

Web developers use languages like JavaScript, PHP, HTML, and CSS to build websites. While it’s possible to develop mobile apps with JavaScript, it’s not a first-class citizen and will seldom deliver the performance of native languages. Another shocker for web developers is the higher costs and more involved procedures associated with app development. 

If you’re considering hiring a web developer who has recently transitioned to mobile app development, think twice before proceeding. You don’t want to work with someone likely to make common mobile app development mistakes. It’s also unlikely that this developer has enough expertise or understands the nuances between Android and iOS.

Instead, opt for an established app development studio that has dedicated Android and iOS developers on the team. You’ll have the peace of mind that your app builds will be equally good on both platforms. And when you need to roll out updates and patches, you have a team on hand to do the heavy lifting.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

Working With A Developer Lacking The Necessary Resources

Mobile app development is not cheap, so every competent developer must have the necessary resources to complete their projects. These resources include the funds, staff, office space, hardware, and development tools available to the developer. If the developer lacks these, they won’t be a good candidate for your next project.

But how can you tell if the developer has the necessary resources to tackle your project? It’s not possible to know every aspect of the developer’s business, but there are a few tell-tale signs you should look out for. 

Check if the developer operates from an office that you can visit if you’re nearby. If you can stop by the developer’s premises to meet the team and discuss your project, that’s a positive sign. And if the team lead gives you a tour of the office and a rundown of the development process, that’s extra reassuring. A well-run and properly equipped development studio means you’re dealing with a credible developer. 

But be sure to ask the developer what contingency plans they have in place should they fall behind schedule. Consider all scenarios that may cause delays, including outages, app store policy changes, API updates, staff turnover, testing issues, etc. Mobile app development mistakes often happen when teams haven’t prepared for unforeseen events or allocated the relevant resources to deal with these issues.

In Conclusion

Mobile app development mistakes often happen when dealing with inexperienced or incompetent developers. But you can avoid regretful outcomes by working with an experienced and established studio that has built a reputation for delivering high-quality apps. Contact NS804 today to learn why we’re one of the best app developers in Richmond, Charlotte, Denver, and beyond! 

Mobile App Development 101: 13 Steps to Take

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Mobile apps are growing by leaps and bounds, forcing entrepreneurs and enterprises to adopt new solutions in digital commerce. From communication, customer response, online payments, online ordering, and online shopping, mobile apps provide unlimited capabilities to enterprises.

Why Invest in a Custom Mobile App?

Beyond communication, customer service, and online payments, here’s why you should invest in a custom mobile app:

  • Security. Nowadays, customers are showing an inclination to online shopping, warranting the protection of their data, including personally identifying information and financial data. Doing this requires a secure solution to store and protect your consumers’ data.
  • Accessibility. Mobile apps are accessible because they’re available 24/7. Everyone owns a smartphone, making mobile apps the go-to option when shopping, paying, or conducting online transactions.
  • Customer service. Mobile apps are a great way to bolster your customer service, ensuring you connect and respond to your customers’ needs anytime and anywhere.
  • Competition. Customers are using mobile apps to shop and pay for services. This means that lacking a mobile app solution denies you countless opportunities to enterprises with one. In addition, enterprises with mobile apps stand to attract and retain more customers than those without.
  • SEO. Your mobile app improves your SEO rankings, leading to your brand’s growth and discoverability in platforms such as Bing, Google Ads, and Yahoo.

The above benefits underscore the importance of an app in the contemporary business landscape. Although developing a custom mobile app remains a priority to many enterprises, very few businesses know how to approach the mobile app development exercise.

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

13 Steps to Developing a Custom Mobile App

In this article, I will walk you through the thirteen steps to take to develop your first mobile app.

1. Idea formulation

The first step to developing any meaningful app starts with a simple idea. This idea is sparked by a need. When faced with problems, we create solutions. Your mobile app development must start with a simple idea that will gradually develop into a fully-fledged solution to an existing problem. This idea will be your app idea, it will help you envision the type of app you want to develop, its features, and associated benefits.

2. Competitive market research

The second step to developing your app is doing extensive market research. The market research must focus on knowing your competitors, understanding your market positioning, knowing your competitors’ products and services; and what makes them unique. Competitive market research helps you identify positioning factors; these are factors that will set you apart from the competition. It’s only by knowing what your competitors have that you can build a competitive positioning.

3. Define your app features

When developing your mobile app, understand that fast and light apps are significant for a wide range of devices – smartphones, laptops, tablets, and even wearables. Fast apps refer to apps with a higher response rate while light apps refer to simple, lean apps that do not contain a whole load of features.

When defining your features, it’s important to pay attention to the following aspects:

  • Define the core features of all the competing apps
  • What are the specific features unique to each of the competing apps?
  • What features are missing from other apps?
  • Are there any specific features users find unique or exciting?

Answering these questions will help you pinpoint the specific features your app should have.

4. Create a wireframe for your app

A wireframe refers to the general strategy, layout, or plan your app will follow. From an app’s conception to its completion, the wireframe defines the strategy that will be followed. It’s a way of laying down your thoughts, feelings, and attitudes towards your app. It’s a way of communicating the specific feelings or values your app will convey.

To create a wireframe for your app, follow the following steps;

  • Configure a mobile frame. Choose a mobile frame with the features you’re planning to incorporate into your app. As a natural inclination, the structure should prevent you from packing too many features in a single screen.
  • Employ design patterns. Remember the primary priority in UX user design is familiarity. Users are likely to draw on previous interactions with a new product when they notice a recognizable user interface.
  • Scalability. Verify scalability by asking whether an iPhone 15 will display your app well. Scalability is the ability of your app to adapt to different screen types and screen orientations without losing its quality.
  • Develop a minimum viable product. A minimum viable product is a prototype of the actual product. It helps you test and evaluate your app’s product features before investing in the final product.

The wireframe helps you define technical specifications, including key functionalities and tools your apps will capture to deliver that superior user experience.

5. Choose the right platform and technologies

Two main factors will determine which platform to select – your target audience and your budget. Each operating system has its unique set of advantages and disadvantages you must consider when selecting.

  • For instance, building for iOS is a great choice if you’re looking for a platform with a broader appeal. However, iOS is more expensive than other platforms.
  • Android has over 2 billion users making it the most widely used operating system in the world. Creating for Android will give you better visibility and allow you to target a larger audience.

Selecting the right platform will save you money and allow you to target the right audience.

6. Developing the minimum viable product (MVP)

Now it’s time to start building your app immediately after you understand your target audience. When designing, consider a few key features:

  • Functionality: Check whether your app has all the key features and functionalities listed in the description, including social media functions, in-app purchases, and other features accessible through the website.
  • Speed: Your app’s user experience starts here. Ensure your app is as quickly as possible. You’ll lose 60% of your customers if your app takes more than 3 seconds to load.
  • User experience design: All software must have outstanding designs. However, having a beautiful app is not enough, your app’s user experience is critical. Your users must feel empowered to use your app. Make navigation easy, set clear graphics, appealing features, and an intuitive design.

The minimum viable product will help you identify specific features your app must capture.

7. Include animations and visual components

What distinguishes your app from the competition are the visual elements and animations. The visual graphics that appear in your app are the visual components. The movement and alteration of these visuals is what is called animations. You must include a few components in your app to make it stand out from the competition.

Some of the components to include are:

  • Branding: Your app must communicate your company’s identity. Ensure the imagery and theme of your app matches your brand’s identity and the color of your website.
  • Navigation: Your navigation should be simple, intuitive, and easy to use. Your users must locate what they’re seeking and finish their jobs without issues.
  • Social media: It must contain a social media interface to enable users to share their experiences with friends and followers on social media. If your app has a social component, ensure it has all the integrations required for different social media channels.

Incorporating these features will ensure your app stands out in a pool of apps.

8. App testing

App testing is the process used to examine an app’s usability, consistency, and accuracy. Please ensure to test your app before going live. Apps optimized for popular mobile OS configurations function better, allowing for a smoother user experience across different platforms.

Follow the following stages to test your app:

  • Documentation testing: This step of mobile app development starts with screen design, navigational components, and other crucial elements of an app. Before the app design begins, this step allows developers to correct any inconsistencies in the overall design, layout, and component selection.
  • Functional analysis: Functional analysis helps you test how your mobile app responds to the market standards. Keep the following components in mind when conducting functional analysis.
  • Usability evaluation: This evaluation step examines whether the user interface aligns with the industry standards. Usability testing allows comfortable browsing, ensuring your app users seamlessly use the app without any navigation issues.
  • Security examination: This step of testing examines whether your app’s security conforms to the security standards set by authorized bodies. It examines your app’s stance towards user privacy and security.
  • Certification testing: Certification testing examines whether your app conforms to industry standards, terms of use, licenses, and agreements. It also looks at whether the app adheres to all technical specifications of stores like Google Play, Windows, and App Store.

Testing allows you to map technical features and other specifications before launching the final product.

9. Deploy the beta version online

Every version can attract early adopters. Deploying the beta version allows your app to be discovered, which is a crucial step in making your app popular. Early adopters offer a wealth of insightful commentary on the advantages and disadvantages of your app. This allows you to make progressive changes and improvements based on user feedback.

10. App launch

After correcting any anomalies in the beta version, you can proceed to officially launch your app. In your app launch, target potential consumers, partners, and potential stakeholder groups (media, government, and private sector). Once you’ve launched your app, it’s time to debut it in the Google Play Store or Apple’s App Store, depending on the operating system you selected for your app.

11. Marketing Plan

Your app won’t be discovered unless it’s advertised and marketed to the relevant audiences and through the right platforms and channels. After the app launch, you can proceed to put together a small team of talented marketers, social media influencers, and advertisers. Design a marketing plan carefully detailing your marketing objectives, user goals, and overall adoption tactics. Remember to partner with influencers or celebrities to create visibility and attract new users.

Your marketing plan must incorporate the following steps:

  • Start with market research to understand similar apps in your market and their features.
  • Proceed to the target audience, identifying their needs, motivations, values, and user preferences.
  • Identify relevant market strategies, identifying approaches likely to work.
  • Set realistic and measurable goals and objectives, measuring your app’s performance and overall adoption and usability.
  • Select specific media channels and identify specific tactics, identifying which approaches are likely to work and which ones are likely to fail.
  • Set a budget and a realistic plan. The budget must incorporate the expenses for different marketing activities.
  • Collect metrics, including user behaviors, adoption trends, and feedback.
  • Develop a content plan and schedule, identifying which content you’ll post on specific days.

The marketing plan allows your prospective users and target market to discover your app, providing you with much-needed visibility, adoption, and retention.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

12. Constant improvements

After you’ve vigorously marketed the app to different audiences and platforms, now it’s time for constant improvements. The app development lifecycle allows for gradual, progressive improvements in the app’s overall design and functionality. Incorporate improvements, ensuring you scale your app depending on new improvements or new feedback in the market.

13. App maintenance

You must constantly check your app for bugs and outdated versions of product features. For instance, you may want to deploy a remote team of experts to assess and evaluate your apps. App maintenance prevents unprecedented attacks, enhancing your safety and that of your users. App maintenance helps you identify improvement opportunities while acting as a security safeguard against unprecedented cyber threats.

NS804 – Simplifying Your Mobile App Development

NS804 offers custom-built apps for enterprises of different sizes and industries. Whether you’re in hospitality, government, retail, manufacturing, or finance, we provide custom-built mobile app solutions.

Our expertise spans both iOS and Android with proficiency in different operating systems. We provide efficient, trusted, and transparent mobile app development solutions tailored to your needs.

In addition, our services cover both an app calculator and a minimum viable product, allowing you to accurately estimate how much it will cost and how precisely your app will function or perform before you invest in it.

Contact us today for custom-built Android and iOS apps.