Tag Archive for: app updates

Mobile App Maintenance: The Importance Of Regular App Updates

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Few first-time appreneurs and developers consider mobile app maintenance when laboring away on their debut projects. And that’s reckless, to put it mildly, as app development is a long process that doesn’t end at launch. Users and the app stores expect apps to receive regular updates months or even years after their initial releases. 

But why are app updates such a pertinent issue that appreneurs and developers must never ignore? The primary reason is that no app is perfect on release and will likely never be during its lifetime. There is a certain quality threshold that an app must meet before it offers a satisfactory user experience. Not meeting this threshold will cause users to uninstall the app and leave negative reviews and low ratings, hurting the prospects of the app. 

That’s why the savviest appreneurs and developers have a mobile app maintenance plan from day one. They know that they must set aside resources for the continuous upkeep of their apps. These resources often include the funding, staff, analytics, tooling, and training required for app maintenance. Furthermore, it’s necessary to have dedicated staff or contractors to handle communications, compliance, documentation, user experience (UX) testing, quality assurance (QA) testing, and user feedback. 

Now, that’s a lot to unpack and only drives through the message that app development is a long, costly, and challenging endeavor. But we don’t want to dissuade you from trying your hand at app development, especially if this will be your first attempt. Instead, we encourage you to move forward, partner with an experienced and reputable studio like NS804, and consider the helpful pointers listed below. 

 

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What Does Mobile App Maintenance Entail?

Mobile app maintenance is an ongoing process that involves multiple tasks that result in the continuous improvement of apps. These tasks include gathering user feedback, data, and analytics. These factors will let developers know whether or not their apps meet changing customer expectations. 

If apps don’t meet customer expectations, developers must modify their apps to bring them in line with these expectations. However, this is only possible by rolling out app updates at regular cadences. In the case of app-breaking bugs or security vulnerabilities, developers must release patches timeously. 

And even if an app runs smoothly and reasonably bug-free, it’s still necessary to respond to current market trends. For example, 2023 was a big year for artificial intelligence (AI) that the market couldn’t ignore. Soon after the launch of ChatGPT and other similar services, mobile app developers quickly launched new AI apps or implemented AI features in their existing apps. 

It’s not uncommon for appreneurs and developers to abandon apps if they’re no longer feasible. The app stores are incredibly competitive — if not downright brutal — making it difficult to justify the cost and effort to maintain underperforming apps. 

Yet, this is not the case with custom apps, especially those aimed at internal company tasks and business-to-business (B2B) applications. Mobile app maintenance is crucial for custom business apps, as regular security and feature updates are essential for the smooth functioning of organizations of all sizes.  

Why Do Users Care About Regular App Updates?

Today’s smartphone users are app-wise and can easily discern a good app from a bad one. Moreover, today’s users are part of a mature market gradually reaching its growth limits. We only need to look at the US smartphone market to understand the staggering difference between today and a decade ago. In 2013, there were approximately 173 million smartphone users in the US, but today, it’s edging closer to 315 million.

While we may be reaching the peak of the smartphone era, this doesn’t mean the app market is going away. It only means that there’s an increase in user demands that you must respond to if you’re going to succeed. But how can you succeed in such an overwhelmingly crowded market where users uninstall apps on a whim? The first step is to create an app that addresses a problem that users have and to make it sticky.

Of course, that’s not easy, and few developers get this right on their initial attempt. But let’s assume you are addressing a problem users are experiencing, but they’re still uninstalling your app — what now? 

That’s where your mobile app maintenance plan comes in, as you’ll focus tightly on your app’s performance and user data. Your analytics will let you know if your user journeys and flows are succeeding or failing. You’ll also know if technical issues make your app function inadequately. These are the most common reasons why users drop apps like hot potatoes and why post-launch analytics are so crucial.

Once you know what’s holding your app back, you can address all relevant issues. Then, plan your roadmap to release the necessary fixes and updates. And establish an effective communications pipeline to gather user feedback and inform users of new updates.

Why A Lack Of Updates Will Hurt Your App? 

Even your most diehard users will lose interest in your app if you don’t update it regularly. They will assume that you no longer have the interest or resources to roll out updates and will eventually move on to apps that seem more promising. There’s nothing worse than losing users due to not providing them with the features competitors have provided already. The current state of the app market requires that you respond to user needs rapidly. 

Look at the leading mobile apps in your segment, and you’ll find that all these receive regular updates. Every app update helps to reinvigorate interest, especially with those users who have started to drop off or become bored. But it’s also a great way to draw new users and media attention when app updates include innovative or highly desired features. 

A lack of updates will also hurt your app’s stability and usability, especially when users upgrade their devices. Furthermore, Apple and Google demand that developers update their apps to meet the requirements of their latest operating systems and APIs. Failing to do so will result in the removal of any un-updated apps from the App Store and Google Play. Third-party Android stores also have specific app update policies that you must follow if you publish on these. 

Security concerns around hacking and data breaches have become the norm recently. Since many people use mobile apps for financial transactions, you must ensure that your app never has any security vulnerabilities. Even if you’re developing a mobile game, you must never take security issues lightly since hackers exploit these also to gain access to user credentials. So, always roll out patches and updates as soon as you know of or encounter a new vulnerability.

How App Updates Help Keep Your Tech Stack Current?

You may be proud of your studio for using the latest technology stack to create your apps. But technology moves forward rapidly, especially in the mobile space. What’s trailblazing today can quickly become outdated in a matter of months. Therefore, you never want to stick to the current versions of your integrated development environments (IDEs), APIs, frameworks, game engines, backend technologies, testing, and deployment tools. 

Sure, your programmers may want to use long-term support (LTS) releases for a more stable development environment. But eventually, you’ll need to pull the plug and move on to the latest supported version. Your team may whine about such a decision since they will feel more comfortable with the older tooling. But ultimately, they must use the tooling that increases stability, usability, and quality.

The beauty of mobile development tooling vendors is they have close relationships with the device manufacturers. Thus, they build their tools according to current and future hardware specifications. And that’s fantastic because this means you’ll often gain a free performance boost and increased stability when building your app with the latest tools.

Furthermore, you’ll be future-proofing your app since it will run adequately on devices about to hit the market. So, you’ll have the assurance that your app will run on devices you haven’t tested for yet. But this doesn’t mean that you should ignore testing altogether. Always test on an emulator if you lack access to a specific mobile device. 

As part of your mobile app maintenance processes, ensure that you keep up to date with what your tooling vendors are releasing. Read their blog posts and release notes regularly, and update all your development tools timeously. 

What Are The Different Types Of App Updates? 

There are several kinds of updates you can roll out, but not all will be suitable for your app. We explain which app updates are best suited for which purposes here: 

  • Feature release updates: Your users will provide feedback about features they want, so you should roll out feature release updates with these additional features. If your app proves popular, you may need to implement these kinds of releases several times a year.
  • Functionality updates: You should roll out functionality updates when upgrading an existing function. The frequency of these updates will depend on how often you need to upgrade the functionality of your app.
  • Maintenance updates: If your app suffers from vulnerability issues due to a cybersecurity threat, you must release emergency hotfixes immediately. You may also release a preventative update for potential attacks, an adaptive update to deal with upcoming changes, and a corrective update for patching up quality issues.
  • Monthly updates: All new apps need monthly updates to gain and retain user trust. Also, it’s necessary to release weekly updates if your app suffers from serious usability, stability, and security issues.
  • Updates for watershed events: You can surprise and delight your users by releasing an update to celebrate the first year of its release. The update must include a significant change or improvement to set your app apart from competitors. 

How To Implement Mobile App Maintenance Successfully?

All the stages of the mobile app development process are challenging. But you can make the maintenance process of your app more manageable by following these steps:

  • Document your mobile app maintenance plan: Always keep notes and documents produced by all stakeholders involved in your project. Ensure that all team members can retrieve these documents easily when necessary.
  • Prioritize training: Ensure your team is up to speed with the latest app update procedures and technologies. 
  • Establish effective communications pipelines: You want to keep all stakeholders in the loop at all times. Keep your communications open and secure for all the relevant parties, and keep everyone informed of any crucial events that require their attention.
  • Keep ahead of compliance and policy changes: The app stores constantly alter their guidelines and policies, so you must adhere to these to avoid any nasty surprises. Furthermore, stay current on regulations in the different territories you publish.
  • Regularly test the effectiveness of your app’s UX: Always be mindful of the end-user experience by testing your app’s UX. More often than not, a bad UX is why most users uninstall apps, and it’s fixable with an update. 

 

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Why Do You Need To Partner With A Reputable Studio?

As you can tell, mobile app maintenance requires hard work and sticking to a tried-and-tested plan. If you already have prior experience with the processes mentioned earlier, you know what to expect. Yet, you may still need the assistance of a talented mobile developer to help you deal with all the complexities involved with regular app updates. And if you’re new to all this, partnering with a studio is undoubtedly the right choice. 

A highly acclaimed and reputable studio like NS804 will help you deploy your app updates on time and within budget. We’ll look at your plan, goals, and requirements with an analytical eye and offer solutions that will drive your app down a successful path. 

Furthermore, we’ll help you evaluate methodologies and development technologies that will lead to the best possible upkeep of your app. We’ll also help you implement new features, fix bugs, and optimize your app so you can focus on other aspects of your app development endeavors.

In Conclusion

Mobile app maintenance is a crucial part of the entire app development cycle. Never ignore this part, as your users expect you to deliver updates that will keep them stuck to your app. If you do this right, you’ll extend the potential lifespan of your app, driving additional revenue and business. Contact NS804 to learn how we’ll help you plan, prepare, and deploy app updates like a pro!  

How Much Does It Cost To Implement Real-Time Updates in Your App?

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Utilizing real-time updates in your personal or business application is no longer an option but a necessity. Most business applications are adopting real-time features such as: push notifications, instant messaging, real-time feed, and tracking live orders. The rising adoption of real-time notification occurs because real-time features deliver information to users in action-time incidences and scenarios.

There’s no doubt that real-time updates have made themselves available in mobile and app development in recent years. For instance, since 2015, instant messaging apps have witnessed a substantial uptake. Today, both established firms and upcoming start-ups are adopting real-time features to strengthen connectivity and power interactivity between users and their brands.

Companies and internet users can benefit immensely from real-time app updates, as both enjoy reliable and quick communication and information exchanges. That is the reason many sectors – healthcare, food and beverage, banking, insurance, technology, education, and retail – are witnessing a rise in real-time features in their apps.

How Businesses and Customers Benefit from Real-Time Updates

The history of real-time updates dates back to when stock market traders realized that it took a long time to update charts and close trade. Real-time updates were developed to update stocks and trades. Shortly, more sectors started embracing real-time updates to streamline internal communication and information exchanges. Real-time features soon migrated to reputable applications such as Uber, Airbnb, Facebook, Instagram, and Twitter. Most apps are equipped with one or another form of real-time technology, thanks to earlier developments made in the stock market.

The following are just but a few advantages of real-time updates:

  • Apps with real-time updates can generate a higher degree of user engagement. Real-time technology helps apps to replicate real-world human behavior. For instance, users can handle multiple tasks simultaneously like, talking to friends while booking a ride in a cab-hauling app.
  • Through real-time updates, users can get connected more naturally. For instance, one can follow friends, share live locations, and message online using these applications.
  • Real-time features enable programmers and developers to focus more on the app’s core competencies. These core competencies include innovative features, upgraded user interfaces, and interactive user experience.
  • With the cloud delivery networks available, developers need not worry about maintenance and related expenses. When developers make real-time updates to users, they can rely on public clouds like the Amazon Web Services AWS.

Examples of real-time updates you can integrate into your app include:

  • Real-time feed
  • Push notifications
  • Integration of IoT devices
  • Multi-user collaboration
  • Live messaging
  • Live streaming
  • Live tracking order status

Here’s how your business and your customers can benefit from real-time updates

1. Real-time messaging

There’s no doubt that people love instant messaging. Messenger apps with multi-group messaging, media sharing, video, and voice calls are a classic replacement for the otherwise archaic, inconvenient SMS messaging. The prominence of instant messaging apps is evidenced by the rise of instant messaging platforms like Slack, Telegram, LINE, and Viber. According to Statista, there were 1.82 billion app users in 2017. This figure is expected to skyrocket to 2.48 billion by 2022.

2. Push notifications

Push notifications have become a necessity for most mobile and web applications. Notifications inform users about critical events, pull them to a brand or a product, and encourage users to use products more. For instance, 21% of users abandon your app after the first use. Thanks to push notifications, you can get users to return to your app by reminding them about its existence. The social app can encourage users to open it and download it by informing your users about recent news or events. However, be careful not to overuse notifications when choosing the right frequency for push notifications.

3. Real-time feeds

An in-app feed feature that updates immediately when new content is published is a necessity for all social networking applications. Twitter, Snapchat, Instagram, and Facebook allow users access to new content and updates without updating their feeds. The advantage is that your app becomes sticky with real-time feeds because users get the latest and most relevant information in real-time.

4. Live data streaming

Live streaming is widely used in many business sectors – from real estate to logistics and social networks. Live data streaming allows an app to create and deliver data to end-users, facilitating deep user engagement. Live streaming is considered the precursor of video streaming.

Developed in 2007 by Periscope, live streaming allows users to create videos and share the videos on platforms where other users can play the video content via smartphones or desktop computers. When Periscope made a market entry, video streaming went viral.

Later, the video-streaming feature was adopted by players such as YouTube, Instagram, Facebook, and now TikTok. Indeed, the popular video streaming platform Twitch has been built around the same live streaming technology – allowing users to stream games and get paid for that.

One of the reasons companies are adopting live streaming as a real-time update is the possibility of connecting with audiences and building user engagement. In 2017, Livestream collaborated on market research with New York Magazine and found out that 80% of the respondents would rather watch a live video than read a website or a blog. For instance, Ustream App is a classic example of an app that uses live video streaming. The app blends augmented reality, 360-degree video capabilities, and virtual reality to transform live streaming experiences.

5. Order status updates

This feature is crucial for on-demand shipping and delivery companies as it helps bridge the trust gap. Users want to know that their orders (products or services) are safe and sound. Indeed, users are more than willing to track the progress of their orders for transparent customer relationships. Research shows that customers care about transparency and accountability in shipping and deliveries.

For instance, 82% of respondents indicated that retailers must constantly communicate at every stage of the delivery process. 45% of respondents track their order status using phones and SMS messaging, while 84% use email to stay updated. So, how can you improve user satisfaction? Well, provide customers with regular updates about their orders. That means providing them with a convenient and efficient way to track their orders via an app.

Other ways customers and businesses can benefit from real-time updates include:

  • Multi-user collaborations
  • Real-time data analytics
  • Control and integration of IoT devices

The internet of things represents a classic example of real-time functionality, whereby data from devices or sensors is conveyed instantly to the end-users.

The Cost of Installing Real-Time Updates on Your App?

It’s crucial to understand app development cost indicators to understand how much it costs to install real-time updates on your app. Well, several years ago, there was a key difference in app development cost between two main platforms – Android and iOS. However, today that difference is not significant. The only driving factor in the difference between app development costs is complexity.

Today, the major factor to consider when calculating the cost of installing real-time updates is the complexity, which can arbitrarily be segmented into – complex, medium, and simple. For instance, the price tag for a simple update ranges from $10,000 to 30,000. Medium-complex real-time updates range from $20,000 to 40,000, and complex real-time update installation cost between $40,000 to $60,000.

The complexity levels of real-time updates

Simple updates Medium updates Complex updates
 
Push notifications Real-time messaging Live data streaming
Real-time feeds Multi-user collaboration Integration of IoT devices
  Live to track of order feeds

Real-time updates installation costs

Simple complexity Medium complexity Complex complexity
$10,000 – $30,000 $20,000 – $40,000 $40,000- $60,000

It’s important to remember that the above numbers are just but a ballpark. They are supposed to offer you a birds-eye view of the prices you’re expected to pay for a real-time installation depending on the complexity, size, and scope of installation.

Maintenance Costs

Every app has an ongoing maintenance cost, no matter who designed or created it. Once an app is created, you have to track its performance, additional updates to install, and let users know of new updates or feeds. If your app leverages a server to store information like payment information and user records, you’ll have to pay to manage this storage.

Every app needs regular and ongoing maintenance and real-time updates to keep users engaged, happy, and coming back for more. In addition, depending on your app’s complexity, you can incur additional costs for emergency maintenance, servers, push notifications, processing, and many more.

So, how much does it cost to maintain an app, including installing real-time updates?

Well, the answer to this question depends wholly on how it was built. You can save significantly on upfront costs with a cheaper developer or programmer. However, if your app is not designed up to par, you’ll run significant expenses as your app grows and attracts more users. It’ll be expensive to install updates if your app didn’t meet the standard requisites of a conventional app.

A good estimation is to budget 20% of your initial app development cost for new real-time updates and installations. If your initial app development cost was $100,000, estimate $20,000 per year for updates and real-time installations.

However, if you outsource NS804 mobile app developers, you get to enjoy subsidized installations of real-time updates. However, be informed that different service providers offer varying costs depending on the app’s complexity, the scope of installation, and other factors.

Why are Real-Time Updates Important?

Real-time updates provide convenience, save time, and enhance user engagement. Investing in real-time updates prevents your app from being obsolete. For instance, in 2016, the Apple App store removed 50,000 apps from the App Store for being obsolete. With technology advancing at an unprecedented pace and with changing user habits, it’s becoming imperative for app developers to adopt real-time updates. Chances are that without real-time capabilities, your app will crash and burn.

If you’re still thinking about why you should install real-time updates, check out the following reasons:

  • Minimizes uninstalls. Apps with regular crashes and annoying bugs frustrate users, driving them away. Similarly, if your app doesn’t offer updated functionalities and information, users may find no reason to use it.
  • Better user experiences. You just don’t want users to download your app; you want them to use it. That is because developing long-term relationships with prospective users is the key to your app’s success. And to nurture lasting and valuable relationships with users, you’ll need to offer a unique user experience that comes with real-time updates.
  • Stay ahead of the competition. Millions of apps in the App Store and Google Store are competing for users’ attention. So, users cannot download and begin using all these apps. To beat the competition and stay at the top, you’ll need to ace your app with new updates, including: push notifications, live streaming, instant messaging, and feeds.
  • Safety from cyberattacks. With increases in mobile apps, there’s a corresponding increase in cyberattacks. So, it’s crucial to ensure the safety and security of your app to prevent exploitation and safeguard sensitive data and information.
  • Increases ROI. Real-time updates offer room for maximizing the returns on investment and decreasing the cost of acquiring new users. Once your app goes live, you’ll probably face crashes and bugs somewhere. Real-time updates provide a reliable communication channel when users face unprecedented service disruptions.

NS804 – Masters in Real-Time App Updates Installation

NS804 ensures that individuals and businesses get the best from their app development journey. With years of experience designing cutting-edge technology solutions, NS804 allows clients to estimate app development costs with an app development calculator. The significance of real-time updates cannot be undermined, with the growing emphasis on superior user experiences in customer relationship management. Real-time updates reinforce relationships by providing a reliable and constant channel of communication.

Contact NS804 for timely solutions in app development and real-time app update installations.

10 Features To Include In App Updates To Boost Growth

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Every appreneur should be utilizing app updates to keep their applications relevant. Users quickly lose interest in apps that aren’t maintained, and there are many good reasons for this.

For one, it shows that the developer no longer cares about their app by allowing it to languish. Secondly, an app that hasn’t been updated in a long time is a potential security risk. And thirdly, the app no longer evolves with users’ needs, which leads to its irrelevancy. So, if you care about app usage growth, include these 10 features in your upcoming updates.

1. How to Use Ads To Increase App Usage Growth

Mobile ads are a powerful tool in the arsenal of an appreneur if implemented correctly. Very likely, your audience isn’t particularly fond of ads, as these often negatively impact the end-user experience. Moreover, there’s always a risk that you’ll lose users if your ads annoy them. And with 25 percent of mobile apps abandoned after being used once, you should take extra care with ads.

Focus on app usage growth by incentivizing your audience when delivering ads, which are relevant to them. For example, if you’ve released a mobile game, ensure that your ads don’t ruin flow by appearing at short intervals. It’s better to space your ads out and then reward users with additional in-game coins or experience points (XP) to help them progress. With such a strategy, users will watch more ads and engage more with your app.

2. Why Users Want App Updates To Offer Offline Access

Your latest productivity app may boast powerful features that rely on a cloud backend. And you may have heavily invested in this backend architecture to make your app function as efficiently as possible. However, it would be shortsighted if users can only make the most of your app if they need to be constantly online.

Keep in mind that many of your users have limited bandwidth and can’t always be online or be in an area with poor connectivity. Furthermore, many users will appreciate having the ability to get work done while being offline. Consider those traveling by plane that may not have the opportunity to go online for several hours. 

3. How To Make The UI More User-Friendly

When you roll out app updates, ensure that you’re regularly improving your app’s user interface (UI). Always look at ways to simplify the interface with a clean look that makes it easy for users to navigate. Then, keep all UI elements and typography consistent throughout the app. And implement colors and textures strategically to facilitate smooth navigation and highlight important features. Finally, make it easy for users to adjust settings and revert to default settings as quickly as possible.

4. Why App Updates Should Include More Security Features

With the deluge of data breaches happening lately, users have become increasingly concerned about app security. That’s why it’s vital to keep all your applications maintained by regularly rolling out app updates with patches and security features. Always stay current on the latest vulnerabilities affecting mobile platforms and devices, and respond quickly with fixes. Moreover, listen to user feedback and analyze crash reports to detect any app instability or peculiar behavior.

5. How To Boost App Usage Growth With Built-In Save Features

Having robust save features is essential for all modern apps, so never skimp on this. Ensure that all your apps can easily save manually and that users can quickly locate the ‘save’ button. Better yet, implement autosave functionality, as it’s common for users to forget to save. Also, allow users to save on the cloud, which is especially handy for those using multiple devices.

Implementing these powerful built-in save features will make your app indispensable to users. Moreover, they facilitate loyalty to your app and drive further app usage growth. And within an enterprise environment, these save features will solidify your app’s reputation as a professional package.

6. Why App Updates Need To Focus On New OS Features

Platform holders such as Apple and Google want developers to utilize the latest OS features. After all, taking advantage of these features helps enhance security, improves the user experience (UX), and unlocks additional power and features available in newer devices. More importantly, this stance from the platform holders entices developers to maintain their apps.

So, when developers ask themselves what app updates are supposed to accomplish, they should consider new OS features. And, also consider which updates they need to roll out and how often.

7. How To Choose App Update Ideas From Reviews

One of the benefits of nurturing a growing user base is that users will often leave reviews about your app. You’ll receive positive and negative feedback, and both are equally valuable. And sometimes, users may even give you new ideas that you can implement for upcoming app updates.

For example, you may have released an app that helps users quickly compile to-do lists. But these lists are exclusively text-based, and users are now clamoring for the ability to add emojis and images. So, this presents you with the golden opportunity to add these features in the next update.

8. Why You Should Look At New Competitor Features

Users are always trying out new apps and making comparisons with those they use regularly. If a new app comes with powerful features that aren’t available in existing solutions, users will inevitably make the switch to the newer app. Therefore, you should always be eyeing the competition to see if they’re implementing features that excite users. And if this is happening, then you should respond by rolling out equivalent features immediately.

9. How To Increase App Usage Growth By Adding More Personalization Settings

You could be deliberating whether to update an existing app or create an entirely new app. And it’s easy to run into this dilemma, especially when an app isn’t performing well. However, it may still have plenty of life left after receiving a visual facelift and additional personalization settings.

Many users love personalizing their apps so that they fit in with their tastes and personalities. So make it easy for them to change colors, textures, and typography. And give users total control over how notifications should appear, as some users find pop-up notifications annoying. 

10. Why Include A Guest Account In App Updates

You may want users to sign up when using your app for the first time, but this isn’t always a good idea. Most users don’t want to provide their email and other personal details if they’re unsure that they’ll use your app long-term. Moreover, they’ll likely uninstall your app if a login screen is the first thing they see after running it.

A better strategy is to allow users to test out your app before asking them to sign up. So, provide users with a guest account in your next update. Offering them a ‘no strings attached’ option will drive up app usage growth if your app lives up to expectations.

In Conclusion

App updates can be powerful when rolled out correctly. It’s always important to release meaningful updates, which patch up security vulnerabilities, improve usability, and introduce features requested by users, to name a few. Contact us today to learn how NS804 can help you develop and maintain amazing apps.

How To Measure App Performance To Release Better App Updates

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Anytime you roll out app updates, you should measure your app’s performance. The data you collect will reveal much about your app and whether it’s gaining traction with users. Moreover, you’ll gain greater insight into your app, allowing you to work on more meaningful future updates.

1. How To Track App Usage Growth

As an appreneur, you’re not only concerned with releasing a quality app but also measuring its performance. You’ll want to keep tabs on app usage growth by implementing analytics and checking all relevant data points regularly. For example, you’ll need to know how many downloads you’re getting on a daily, weekly, and monthly basis. And, also keep an eye on any sharp spikes or declines and quickly ascertain why these occur.

There are several powerful analytics tools that you can use, such as App Annie, Apple App Analytics, and Google Analytics. These will give you insight into how well your application is performing in the app stores. Of course, the more well-versed you’re in understanding this data and utilizing these analytics tools, the more likely you’ll improve app user acquisition. But if this seems intimidating, it’s best to work with a professional studio, such as NS804, to help you with your App Store Optimization (ASO) strategy.

2. Why You Should Track Feedback After App Updates

Users can potentially become your biggest fans but also your staunchest critics. The latter may not be fun to deal with, as nobody wants to hear that their app isn’t meeting expectations. However, you must set up a robust pipeline to gather and keep track of all user feedback, especially after rolling out app updates.

After all, a big part of maintaining a mobile app involves listening and responding to user feedback consistently. Your pipeline should allow you to comb through and respond to feedback as quickly as possible. Positive feedback means that you’re on the right track, but negative feedback reveals issues with your app that you need to address. If you do listen to feedback and address these issues, then you’ll increase app usage growth. But if you choose to ignore your users, you risk losing them and having your app stagnate. 

3. Why You Should Measure App User Acquisition Type

Many of the best analytics tools allow for greater granularity, allowing you to look at user data in detail. And this data can help you determine whether app user acquisition is either paid or organic. But you should also be measuring whether app updates spur further growth of your app. You may have added new features and made changes to the UI/UX to improve user retention, but you’ll never know for sure until you start measuring these data points.

4. How To Track Overall Engagement

You can track the overall engagement of your app by measuring average session length, daily active users (DAU), monthly active users (MAU), retention rate, exit rate, churn rate, and stickiness ratio. Here’s a quick breakdown of these and their respective formulas:

  • Average session length –  Amount of time users spend on your app: Total duration of all sessions in seconds during a set time frame / total number of sessions during that time frame 
  • Daily Active Users (DAU) & Monthly Active Users (MAU) –  The number of users who use your app: The number of DAU or MAU
  • Retention Rate – The number of users who use your app during a given time frame: Number of users at the end of a period – number of users acquired during this period / number of users at the beginning of this period x 100
  • Exit Rate – The number of users who leave specific screens: Total number of visits to a screen / total number of exits from a specific screen
  • Churn Rate – The rate at which users uninstall the app: 1 – Retention Rate
  • Stickiness Ratio – The number of users who return to the app monthly: DAU / MAU x 100

In Conclusion

Measuring app user growth should always be a top priority for any budding or experienced appreneur. Contact us today to learn how NS804 can help you with your app user acquisition strategy.

How To Find The App Update Sweet Spot

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The Secrets of Perfecting An App Update

Chances are, if you’re reading this, you’re an app-user yourself. That means that, most likely anyway, you’ve been annoyed, interrupted, or frustrated with an app update. This is because many developers and app programmers have yet to find the app update sweet spot. In other words, with today’s knowledge and data, there are plenty of tricks to the trade, so to speak, when it comes to app updates.

Certainly, finding the frequency with which to release app updates is one of the steepest mountains to climb. However, there are other important considerations to take into account as well. Factors like cost, the time-of-the-update, and how users are notified have an impact as well.

Keeping Updates User Friendly

The user experience is arguably the most important aspect of an application. This is simply because the app-market is so heavily saturated with options and competition; such that a single negative experience is capable of driving a user to a competitor’s platform. This principle extends through the entire process of app development, from design and functionality, to the app updates, and overall usability of the application.

Correspondingly, it’s vital that app updates maintain the set-standard in regards to user experience and be as easy to manage as possible. By releasing regularly planned app-updates at as convenient as times as possible, shows a dedication to your user base that in turn generates additional user-loyalty and extended log-times.

How Frequently Should You Run an App Update?

Now, for the real question. Just how often should you be running an app update? While the answer varies slightly depending a few factors, industry standards suggest no fewer than once a month. With the rate at which technology is advancing, and the frequency with which we use applications one update/month is truly necessary.

There are plenty of reasons to run app updates, for example, if your users even experience one bug with your application; they’ll likely jump ship at the drop of a hat. Running an app update prevents bugs from running rampant in your application. Furthermore, app updates ensure that user-feedback is being heard and implemented throughout the lifetime of the application.

While one update/month is the accepted minimum in todays app-economy; current data suggests that more robust applications undergo up to four updates/month.

Don’t Let Updates Go Ignored

Finally, it’s important that users actually download the app updates you run. This is vital because without running the updates, users open themselves up to security risks, and faulty application functionality. However, most applications in today’s market have the ability to push users to the app store for important updates, which ensures that users download the most current version, as outdated copies simply lose device-compatibility entirely.

A Quick Recap

Running app updates is a tricky, but core element to building long-lasting applications that soar to the top of the app-store. Run at least a monthly app update; continue prioritizing the user experience; and ensure that only the latest version is kept active, and elevate your app updating process.

For more information on app updates, or anything app development related, keep browsing NS804, the mobile app developer of the everyday appreneur.