Tag Archive for: custom enterprise apps

What does Corporate App Development look like in 2024?

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A corporate app in the business world today can serve as an alternative to a website to deliver a particular service within a business. No matter the size of the business, a mobile app is an avenue to deliver a consistent experience across multiple devices.  Corporate app development is best described as the process of designing, building, and delivering bespoke applications for businesses.

To understand this, it would be useful to broadly classify corporate apps into two categories. First, internal apps are meant to help employees be more efficient at their day-to-day tasks within the company. A field service company, for instance, could have an app where staff can upload documents, monitor their schedule and access other important information while out in the field. Internal apps would also include human resource management apps where employees can book their leave days or update personal information.

The other category would include customer facing apps, which are meant to improve interactions between and its customers. These apps are mainly meant to drive revenue mainly by increasing the time in contact with customers as well as the quality of service to them.

Considerations Before Investing in a Corporate App

While the two broad categories of corporate apps are quite easy to differentiate, the decision on whether to put money into an app is anything but. From the start, the business has to be very clear about the purpose of the app. This determines what the minimum viable product will encompass in terms of features. App users are savvy and will not use an app whose value is not quantifiable from the onset.

Clear goals include conducting staff training, ensuring regulatory compliance, or making administrative work faster and easier. A corporate app should not set out to do too much to begin with. Other functionalities can always be added once there is a critical mass of users.

The app promoters (those championing the app) must carry out sufficient research before the building phase begins. The user pain-points have to be well documented, from actual data collection as opposed to assumptions. Then, the question of why a bespoke app is better than off-the-shelf solution must be raised. Remember, an enterprise app requires a maintenance budget and should work reliably across different operating systems and devices. Find out what other organizations in the industry are doing to handle similar operational problems.

 

To estimate the return on investment, a business should prepare a framework to quantity the gains made from building the app. This can be difficult for internal apps where there are no clear cash savings made. Other metrics such as time spent on the app, number of daily users, and user ratings and comments may be helpful. All these should be taken into account at the app design stage.

On engagement, there should be a well-planned app popularization strategy for quick adoption once the app is ready. For internal apps, there could be people requested to be evangelists for adoption of the app and a launch event to create the necessary buzz.

The Benefits of a Corporate Application

Greater Optimization Processes

A sustainable organization is a summation of all tasks that enable it to provide value to target customers while it remains a going concern. Often, inefficiencies in carrying out of tasks affects means the organization is ‘leaking value’ that could otherwise be delivered to customers or retained as profit.

By building an enterprise application, the goal is always to reduce such inefficiencies. Building modern applications to replace legacy systems can create efficiencies that can translate into value for an organization.

Better Planning and Reporting

For organizations that are keen on data-led decision making, an app can help to streamline the data handling process. Managers can receive the data they need to make real-time decisions. There are often important aspects of the business that remain obscured due to data unavailability. If the decision-makers of a business can get a monitoring dashboard or scheduled reports, a business can gradually work towards important KPIs which is eventually reflected on the bottom-line.

Automation through Corporate App Development

Businesses today have no choice but to adopt automation solutions where possible where possible. Building a corporate application in most cases is part of the automation agenda part of the business.  For instance, an app created as an admin solution can have inbuilt workflows for approvals, task alerts, and reminders. Automation allows people within the business to focus on important and non-repetitive tasks.

Employee Engagement

There are corporate apps that are geared more towards promoting employee engagement. This often happens for large organizations with people spread out across many regions, states, or countries. By creating a social app, businesses hope to create an avenue to propagate culture, foster goodwill among colleagues, while encouraging people to be imaginative. The app can also serve as a source of truth for important company information, news, and new opportunities. Availing important information there can encourage employees to engage regularly with the app.

Productivity

Availing an app that reduces paperwork and repetitive tasks for employees has a positive impact on morale. Forward looking organizations send a message to the employees that the organizations are willing to invest in their success. Higher productivity is likely to be visible in higher customer satisfaction ratings and better quality of work.

In organizations that have some employees working remotely, an app can serve as an avenue for communication, work delivery, task assignment, and project management. Such a platform ensures that teams work in concert and that the quality of work does not suffer at all.

Scalability and Integration

A great advantage of corporate app development is that a solution is built with the integration needs of the app in mind. Most businesses use a combination of suites to make up their workflow. A corporate app solution is likely to have a flexible structure that allows them to work as stand-alone solutions or integrate with other software. All this is tailor-made for the specific case at hand.

Scalability is an equally important factor to consider when building corporate apps. The app should be able to handle increases in the number of users as a business grows. Scaling is important to avoid having to rebuild the app as demands grow. A scalable app should allow new features and functionalities to be built, only requiring updates to fix bugs and improve the UI.

Steps in Corporate App Development

Requirements Gathering

As earlier pointed out, there has to be a sufficient amount of information gathered on what an app should be. There has to be a clear link between the user needs, business goals, and the functionality of the app. This ensures that resources go into building the most important functionalities as opposed to building a bloated app with minimal functionality.

By conducting interviews with stakeholders, the development team ought to create a project scope with succinct features and specifications.

Planning Phase

Once the project deliverables are clear, focus can now shift to project planning. Some projects have shorter deadlines while development teams differ in the amount of resources at their disposal. It is at this stage that an approach for the project emerges. The team declares project timelines and milestones. It is prudent to establish communication channels for effective reporting of project progress, as well as accountability. It is common for projects to exceed their initial scope or deadlines to require adjusting. Maintaining open and frequent communication helps to avoid misunderstanding and project cost overruns too.

Wireframe Prototyping

The next step in the development process is to create an outline of the app on wireframing tools. It shows how the UI of the app will look like, including where images and buttons will be. Wireframes help to visualize the user journey, so that any adjustments necessary are done before coding begins. The goal is to achieve the smoothest user experience possible.

Development (Coding)

Once wireframes are approved, the corporate app development work can move to the actual coding of the application. A majority of the time goes into building both the backend functionality and the frontend (UI). The choice of technology to use rests largely on the development team but it is important to adhere to current best practices.

App security, in particular, is an area of concern. With numerous legislations coming up in various jurisdictions, the development team must be vigilant so that the app does not contravene any laws. The cloud solutions used, the app permissions, and the nature of data collected from users must all be in keeping with current legislation.

Testing

A corporate app requires rigorous testing before it is ready for the market. Fortunately, most of the testing today is automated and can be carried out as the code is being written. The main areas of testing are around security, functionality, and reliability of the app in different situations. The app architecture must be robust enough to withstand increases and reductions in user demand.

A sample of users may test the app before launch to give feedback on the UI/UX.

Deploying

Once the app is ready for the market, there should be a rollout plan to create enthusiasm around it. For a corporate app, creating communication material such as blog posts should help make intended users aware of the upcoming launch of the app. It would also be useful to create a space for users to discuss their experience once they start using it.

Management should keep track of indicators of user behaviour. These metrics include the number of downloads, sign ups, session lengths, most frequented pages and more. Such data will help determine the improvements necessary and the roadmap the app is likely to take.

Best practices require setting aside a budget equivalent to around 10% of development costs as an annual app maintenance budget. This should ensure efficient handling of bugs and feature requests from users. Unresponsiveness to complaints can quickly lead to loss of popularity of an app. This could be regardless of the resources the team spent in the initial development phase.

There is a general consensus now that a corporate app development initiative is not necessarily a project with definite start and end dates. Instead, it is a product that is continually growing and evolving. There must be ownership within the organization.

Corporate app development faces a few challenges.

Resources

The first major challenge a lot of corporations face in their app development initiatives is failure to commit sufficient resources. This could stem from improper research and project specifications leading to incomplete projects. The lack of a maintenance budget could also lead a project to fail soon after launching.

Security and Compliance

Customer-facing business apps require a framework to keep up with legislations on data handling. Businesses need to be careful about how they handle personal data, their own intellectual property and that of any suppliers they are working with. A small breach could result in irreparable damage both in terms of reputation and financially.

User promotion and Change Management

An app that replaces  old ways of handling operations within the company may face resistance.  Therefore, there should be efforts to reduce the steepness of the learning curve for new users. Users are more likely to embrace an app if there are resources to explain functionality and the app’s UI is intuitive.

Scaling and Heavy Workloads

Some apps face an inability to handle huge workloads. The wrong choice of technology and a weak architecture can cause under resourced apps to fail. Slow speeds, security breaches and frequent downtimes are common problems with unscalable applications. Proper planning and future-proof designing are the only way to prevent such eventualities from happening.

Corporate App Development at NS804

The choice of the development team when building a corporate app is absolutely crucial. Their approach to the project, their experience, level of professionalism are determinants of the success of your mobile application. If your business is planning to build an app to support any function, reach out to NS804. We are a world-class corporate app development firm with decades of combined experience in our team. We have a relentless resolve to keep up with current best practices in app development. No matter the size or function of your intended business app, our team will exceed any expectations.

 

Mobile Enterprise App Development: 6 Myths Debunked

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Mobile enterprise app development may sound rather esoteric to most. After all, many appreneurs and developers spend time and effort creating apps for the mainstream consumer market. That means apps within the educational, entertainment, game, lifestyle, social media, and productivity categories.

However, one could argue that productivity apps closely resemble enterprise apps. And yes, many enterprises will use apps, such as Office365, Slack, and Trello, to boost productivity. And it’s even possible to customize many of these productivity apps to fit the needs of an enterprise.

While that sounds great, not all mainstream productivity apps and other turnkey solutions can solve specifically unique needs. For example, Trello is an effective and user-friendly project management tool, but best suited for simple projects. But for more complex use cases where it’s necessary to store, share, and retrieve plenty of notes, Trello may fall short. 

Think of an architecture and design firm dealing with bidding procedures, construction documents, construction administration, programming design, schematic designs, design development, and post-construction tasks. Furthermore, the firm’s staff will want to share and edit resource-heavy ArchViz animations and 3D CAD models in real-time with each other and all the relevant stakeholders. 

With so much documentation, designs, and 3D visuals, the design firm will require a more robust custom solution than Trello or other turnkey solutions. The firm may approach an acclaimed and reputable studio, such as NS804, to provide a custom solution. And since NS804 specializes in mobile enterprise app development, we can build an app that has all the features that the firm requires for all its project management needs. Below, we bust a few common myths about enterprise development that many have.

Myth 1: Mobile Enterprise App Development Is Too Difficult

The difficulty of a mobile enterprise app project largely depends on the scope of the app. A complex and large app with many features will challenge even seasoned developers. However, seasoned developers know how to properly plan out a project and break it down into manageable chunks to complete it on time. 

Ultimately, every developer that has completed several large projects successfully will have procured the know-how and skills to finish even the most demanding custom mobile apps for their enterprise clients. But be sure to check out a development studio’s portfolio of completed mobile apps before partnering with them. And gauge whether their apps are within the scope and quality level that you expect from your finished project. 

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Myth 2: Mobile Enterprise App Development Is Unnecessary

Many think that mobile enterprise app development isn’t necessary with so many turnkey solutions already available. But as we pointed out earlier with our project management example, this isn’t necessarily the case. Many existing solutions are jacks of all trades yet seldom solve specific problems appropriately or at all. 

And while many small businesses may function just fine with turnkey solutions initially, their needs will change and evolve as they grow. An increase in customers, staff, vendors, physical facilities, inventory, and service offerings will always require more robust solutions. And it’s almost impossible for niche businesses to function efficiently, due to their nature, without custom-developed enterprise apps.

Myth 3: Enterprise App Development Is Meant For The Desktop Or The Web Only 

Desktops have often taken center stage in enterprise environments. Therefore, it’s easy to assume that an enterprise app must run on a PC or off a company’s server as a web-based application. Moreover, most people envision enterprise apps having grey and dated-looking user interfaces (UIs) typically found in Windows WPF applications. 

And yes, many businesses, big and small, will have several Windows desktops and servers as the backbone of their IT infrastructure. But for several years now, mobile devices have also become an integral part of this infrastructure. 

Consider a restaurant that must process multiple customer orders simultaneously and in real time. The restaurant would usually equip its waiters with pens and order pads, but with the advent of mobile devices, it no longer makes sense to use waiter pads. 

These mobile devices can run a custom-developed food-ordering app that allows the restaurant’s waiters or customers to place orders directly. Then, the food-ordering app will update the kitchen order system immediately. The chef and kitchen staff will expedite the order far quicker and more accurately than before since it’s easy to lose, misplace, or tear paper order slips.

Myth 4: Legacy Systems Hinder Enterprise Development

Most enterprises that have been around for several years have legacy systems they must maintain. And it’s often time-consuming, difficult, and costly to update these systems. However, that doesn’t mean enterprises mustn’t forge ahead with their mobile enterprise app development plans.

And that’s because all competent development studios know how to integrate legacy systems with custom enterprise mobile apps. They will have the skills and know-how to work with various backend databases such as MySQL, NoSQL, and SQLite. And also have experience in Mobile Backend as a System (MBaaS), a unified solution for managing APIs, databases, push notifications, and security.

Myth 5: It’s Necessary To Invest In Additional IT Infrastructure

One of the key benefits of developing mobile enterprise apps is that they don’t require the extensive IT infrastructure of traditional PC and web-based enterprise applications. And that’s because enterprise mobile apps can run directly on employee smartphones and tablets.

Many startups and small businesses without legacy systems can run mission-critical apps entirely on mobile devices. And since there’s no need to invest in expensive servers with high power consumption, this results in substantial cost savings. 

And with a plethora of cloud services available, such as AWS, Azure, and Firebase, it’s unnecessary to invest in servers for the mobile app backend. The economical, flexible, scalable, secure, and user-friendly nature of cloud services makes them a viable option.

Myth 6: Mobile Enterprise Apps Suffer From Security Issues

This largely depends if the mobile app developer adheres to the necessary security protocols. And also if there’s a policy to roll out updates and security patches regularly. Furthermore, an organization must enforce specific security guidelines that employees must follow. These guidelines may cover password complexity requirements, user permissions and restrictions, and two-factor or multi-factor implementation. 

The organization must also decide whether to opt for a bring your own device (BYOD) or a corporate-owned and personally enabled (COPE) model. A hybrid model regarding device use in the workplace is yet another option. However, if tighter security is in the cards, then it’s best to adopt the COPE model since the organization can vet all the apps that will run on company devices. And employees will be unable to install their own apps since these could pose a security threat. 

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Another way to harden security is to encrypt all sensitive data. It’s common to encrypt data using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (DES) and to transmit the encrypted data via HTTPS or VPN. Furthermore, firewalls, endpoint protection tools, and network monitoring enhance security considerably. 

In Conclusion

Mobile enterprise app development is here to stay, given the growing use of mobile devices in the workplace. Unfortunately, many common misconceptions regarding the proliferation of mobile enterprise apps often hinder organizations. But once they see and experience the benefits of these apps, there’s no going back. Contact NS804 today to learn about custom-developing an enterprise app that will enhance the efficiency of your organization.

3 Ways Internal Mobile Apps Can Improve Company Culture

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Every business leader must improve company culture to retain valuable employees and increase efficiency. While this sounds challenging, it’s an achievable goal with the right internal mobile apps. Furthermore, there’s hardly an enterprise that wouldn’t benefit from deploying business apps that streamline several crucial business processes. 

But what business processes can internal mobile apps actually improve? Well, it’s not uncommon for companies to struggle with internal communication between employees, especially with the prevalence of remote work nowadays. How does any company get its onsite employees to collaborate efficiently with remote workers? While several solutions exist, mobile apps offer the most optimal pathway.

And that’s due to the wide adoption of mobile devices throughout all levels of the business hierarchy. It’s hard to imagine any company employee without a smartphone or tablet or not using these for completing vital tasks. Thus, the implementation of these devices no longer has to be ambiguous but work in tandem with company goals. Now, let’s take a more detailed look at several ways these apps can improve company culture.

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Improve Company Culture With Onboarding And Training Apps

It’s expensive and challenging to hire, onboard, and train employees. Moreover, it’s all too easy to get these procedures wrong — and ultimately — demoralize new hires or cause them to leave within days or weeks.

But internal mobile apps can handle these procedures efficiently, especially those aimed at onboarding and training. Onboarding apps can provide new hires with all the information they need, such as the code of conduct, company expectations, and a description of the company culture. 

To further engage the new hires, onboarding apps should provide demos of a company’s flagship products or services and mini-games or quizzes related to the company’s products, services, and mission statement.

Training apps should offer relevant training programs to new hires according to their job positions. These programs may include PDF files, multiple choice quizzes, videos, augmented reality (AR), and virtual reality (VR) training. Moreover, new hires should be able to contact a mentor or trainer and be encouraged to embark on ongoing learning.

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

Internal Mobile Apps Make Communications Truly Internal

Nowadays, employees use all kinds of communications and messaging apps from multiple vendors. Some employees may use Skype, others WhatsApp, and several others Zoom. But there are problems with this approach related to the security and long-term sustainability of using these platforms.

While all these platforms offer convenience, they’re easy to hack, may sometimes go down, and their pricing model may not suit your budget. Fortunately, you can avoid all this via a custom-developed internal communications app for all your employees. You can homogenize your communications channel and make it even more secure than commercial alternatives.

Implement The Ultimate Collaboration Tools

However, your communications app should also make it easy for all your employees to collaborate on projects. All your onsite and offsite staff, and even remote staff, should have tools that facilitate collaboration across various locations and time zones.

The most basic tools should allow for the easy sharing of files and media, while the more complex tools should allow for real-time editing of documents, spreadsheets, images, sketches, or even 3D models. Whether staff prepare a presentation or design a logo, your collaboration tools should make all this possible. As they complete projects successfully using these tools, it will increase employee morale and improve company culture.

The Bottom Line

Internal mobile apps not only improve company culture but help streamline many vital business processes. And several key areas that benefit from these apps are communication, collaboration, and employee training. Contact NS804 to learn how we’ll help you build custom mobile apps for all your internal business needs.

Mobile App Development Denver, Colorado

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Have you ever searched online for ‘mobile app development Denver‘ studios? If that’s the case, you’ve likely come across NS804. And you’ve wondered if this studio can fulfill your app development needs. According to The Manifest, we’re one of the most reviewed app development companies. Furthermore, we’re a growing company with offices in Richmond, Charlotte, and Denver.

And in Denver, we offer clients several mobile app development services to help them achieve their goals. These services include native Android & iOS app development, user interface (UI) & user experience (UX) design, and building minimum viable products (MVPs). But we do a lot more that can reinvigorate and revolutionize your business processes. 

Let’s take a deeper look at why NS804 may be the answer to your mobile app development Denver queries.

1. Enhancing Existing Apps

As a savvy appreneur or business leader, you’ve likely released one or more apps already. But have you enhanced these, and by that, we mean a proper mobile app upgrade and not simply releasing rudimentary updates? If the answer is no, you should upgrade your apps, especially if you haven’t done so for one or more smartphone generations. 

And that’s because your apps are not taking advantage of the latest smartphone and operating system (OS) features. Moreover, they likely have security holes that could expose your users’ privacy and data. While you can patch some of these holes with regular updates, sometimes it’s necessary to migrate your app to the latest OS for enhanced security.

Also, your apps may have an outdated codebase written in an older language. For example, your Android apps could have been written in Java or your iOS apps in Objective-C. But both Google and Apple have introduced modern languages, such as Kotlin and Swift.

So why not rewrite your apps to take advantage of the easier readability, maintainability, and features of these newer languages? If this sounds too complex, the skilled developers at NS804 can rewrite your apps for you! 

2. Streamline All Your Business Processes

All your clients, staff, and vendors use mobile devices and various computer systems. So, integrate these with your existing systems and business processes for maximum efficiency. And there are significant benefits that your enterprise will derive by implementing these integrations.

You’ll be in a position to monitor all client interactions with your enterprise in real-time. And accurately assess staff productivity and gain a bird’s eye view of the entire supply chain. With this information, you’ll tweak and improve every facet of your business without disruptions.

3. Develop The Right Kind Of Apps For Your Target Market

Perhaps you’re a restaurateur that needs an app for food deliveries. Or you’re involved in the field of education and require an easy-to-use app for young scholars. Then, you should work with a studio, such as NS804, that understands your target market and what types of apps best serve this market. 

And if you have a unique app idea that you want to bring to fruition, we can help mitigate the costs and risks by building an MVP. Furthermore, we can assist in marketing, promoting, and scaling your app once your MVP gains traction. 

Mobile App Development Denver Gets Real

It’s always a smart move to partner with an experienced and trusted studio for your app development needs. And that’s because mobile app development is challenging, especially if you need a quality app that will streamline your business processes or help you meet the demands of your target market. Contact NS804 to learn how we’ll help you create amazing apps, whether you’re based in Denver or in any other city in North America.

How Can Mobile Apps Help Improve Company Culture?

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Company culture can make or break a business. And that’s because company culture consists of the formal and informal behaviors, values, and systems that impact customers and employees. But it’s easy to ignore or misunderstand these facets of an organization since few people can tell apart these behaviors and values at face value.

Yet we can easily identify the organizations that have a good company culture, and here’s how? We look out for companies with good customer service, high employee retention rates, solid financial results, and boast a culture of innovation.

Another way to identify good company culture is by surveying the staff of an organization. And we’d ask them the following: How well do they communicate with each other? What is the decision-making process like within the organization? Does the organization acknowledge and fairly reward staff contributions? And how are employees hired, promoted, and laid off? 

Surveying an organization’s customers makes sense too. And we’d want to know the following: How well does the company respond to customer complaints and feedback? Do the products and services of the company meet or surpass expectations? And does the company delight and surprise customers with innovative products and services?

Think of how customers and employees perceive a company such as Apple. We’re willing to bet that it’s mostly positive, even though it isn’t perfect. But more likely than not, expect Apple to improve company culture constantly to stay ahead of the curve.

Now, you may be wondering what all this means for your organization. Actually, it means far more than you’d think, especially if you bring mobile apps into the equation. We look into how mobile apps can improve company culture in more detail below!

Improve Company Culture With Powerful Communication And Collaborative Tools

Your employees may have multiple email accounts and use several communications tools to get work done. But that’s an administrative and security nightmare, especially if you have staff coming into the office and working remotely. Furthermore, they may use desktop PCs and various mobile devices to complete daily tasks, increasing the complexity of your systems. 

Relying on third-party vendors to provide essential productivity software makes sense if you’re a startup. But you’ll eventually reach a roadblock since you’ll likely find this software doesn’t scale with your needs or lacks features essential to a growing company. Then, there’s the case that not all your productivity software integrates well with your existing or upcoming systems. 

That’s why you’re better off working with an experienced developer such as NS804 to create a custom solution for your needs. Together, you can build a mobile app that provides staff with a tightly integrated mobile app for communications and collaborative purposes. And you can allow them to log in with a secure two-factor authentication (2FA) or even passwordless authentication.

Your staff will become more productive, as they will no longer rely on disparate pieces of software to get work done. They can work within a singular all-in-one solution with a cohesive user interface (UI) and user experience (UX). Furthermore, they won’t have to wait for a third-party vendor to release features and updates when they’re most needed. And there’s a risk that new features may take months or years to arrive, and sometimes — never!

But with a custom mobile app, this isn’t a problem. You can add new features on short notice and have these implemented to your specifications. And staff will feel confident knowing they have access to the most productive tools tailor-made for them.

A Mobile-First Approach Enhances Company Culture

We mentioned earlier that you could be using desktop PCs and mobile devices. There’s also the possibility that you could be relying on web apps for some of your mission-critical business processes. If that’s the case, it’s a messy approach that will make your systems and staff workflows more inefficient than they should be.

But the good news is that you can streamline all this with a mobile-first approach. The latest smartphones and tablets are powerful enough for most business tasks. And if you opt for native app development, your mobile app will boast high performance and speed on these devices. Thus, it’s no longer necessary to have most, if not all, of your staff using desktop PCs or laptops. 

And if you have staff that works outside the office or remotely, they’ll appreciate using lightweight devices with small form factors. Also, consider those employees that don’t feel comfortable or like using desktop PCs or laptops at home. Either because they feel intimidated by these or need a break from the computer screen and desk when not in the office.

But a smartphone or tablet feels more accessible, especially to non-tech-savvy employees. And with an intuitive mobile app, they can get work done while sitting on their couch, back porch, or while waiting for an order at their favorite restaurant. Knowing that they can quickly complete tasks on the go and in any environment helps improve company culture and staff satisfaction.

Staying Connected With Customers

While it’s a wise choice to develop a custom app to improve staff efficiency, you should also consider your customers. And think of how you will build an effective and sustainable communications pipeline to connect with them. Now we know what you may be thinking, “Why not use Facebook or Twitter to stay in touch with customers?” 

While social media platforms do a reasonably good job at connecting businesses and customers, they have several shortcomings: 

  • Firstly, you don’t have ownership of these platforms and are subject to their terms and policies, which means you could lose access to your account for reasons within or beyond your control.
  • Secondly, you’re only a business in a sea of businesses on these platforms, so it’s challenging to stand out or prevent your customers from discovering competitors with a few clicks. 
  • Thirdly, you can’t create your own UI/UX and messaging functionality and are strictly reliant on what each social media platform provides, which may not meet your expectations and requirements. 
  • And finally, you can’t directly contact users that engage with your business unless they specifically provide you with their contact details and email addresses.

From a business standpoint, relying exclusively on social media to stay in touch with customers isn’t a good move. You’re better off building an email list via your website, especially if you want to build long-term relationships with customers. But a website isn’t the only avenue to help you accomplish this goal, as you can also utilize a mobile app. 

Furthermore, a custom-built mobile app allows you to present your products and services exactly how you want. And you can keep your UI/UX and identity on-brand and tailor your messaging features so that they’re satisfactory to you and your customers.

The Bottom Line

As a business leader, one of your key goals is to improve company culture. While this isn’t easy, you can accomplish much by utilizing the methodologies and tools that will impact customers and employees positively. And the good news is that one or more custom-built mobile apps can bring about changes that can radically transform your organization for the better. Contact NS804 today to learn how we’ll help you create mobile apps that mean business!

5 Features Every Employer App Needs to Have

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There are good reasons why you need an employer app to run your organization efficiently. You need to log and track the working hours of your staff, whether they’re in the office or work from home. And you must comply with the relevant labor laws and data privacy regulations. Furthermore, it makes sense to prioritize contactless approaches to reduce the risk of staff contacting Covid-19 and other transmissible diseases. 

You may use a paper-based staff register or a database running on a PC, but these are not the best solutions for achieving the above goals. And that’s because most, if not all of your employees, own at least one smartphone. Or you may have already provided smartphones to your employees, meant for all essential company communications. 

Thus, it makes good business sense to utilize these smartphones as a core part of your company’s infrastructure. But to take advantage of this infrastructure, you’ll need to create an employer app with the following features.

1. Every Employer App Should Have Chat And Messaging Features

Phone calls cost money, take time, and can be disruptive. So you want to keep calls at a minimum, especially in an enterprise setting. But you’ll still want to reach employees and for them to contact you or their colleagues without hindering their workflow.

One of the best ways to build a robust communication pipeline is by implementing chat and messaging functionality. And this will allow everyone on the team to communicate throughout the workday and respond at their earliest convenience. You can also limit who receives communications and what type of information they can access.

2. Add Push Notifications For Emergency Situations

Push notifications have become commonplace in most customer-facing applications nowadays. But did you know that they can be equally powerful in an employer app? 

Consider a potentially fatal situation where some of your offices have caught fire. Your company’s emergency alarm system should alert everyone. And employees may panic and have trouble finding the nearest emergency escapes. But if employees immediately receive a push notification with clear and concise instructions about how to exit the building, it may save their lives.

3. Implement FAQ And Search Functionality

Even employees that have worked at your company for a long time may have questions or have forgotten some rules. Thus, add an FAQ section in your employer app where they’ll find answers to their most crucial questions. And make it easy for them to find information and even mission-critical files via the search function.

4. Improve Security With Two-Factor Authentication (2FA)

You can make it easy for your employees to sign in with their personal or work accounts. But given the high frequency of cybercrime lately, it’s best to harden security. Therefore, sacrifice some convenience for the improved security that two-factor authentication brings to the table. Apart from their username and password, employees will have to supply additional information, such as employee biometrics or a code sent to their smartphones.

5. Share Content And News Directly 

Your employer app is the perfect vehicle for sharing content and news that will get everyone on the same page. Furthermore, you can keep your employees updated on the latest developments within the company and any sudden change of direction. And you can do this by implementing a notification system that operates in a top-down manner. 

In Conclusion

Company communications should always facilitate the efficient transfer of information throughout an organization. But it must be easy-to-use, secure, and mobile-first to comply with the needs of modern organizations. Contact NS804 to learn how we’ll help you develop an employer app that enhances your organization’s communications.  

Do You Need A Custom App? Here Are 5 Signs That You Do

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Deciding if your company needs a custom app may seem like a no-brainer. Then you come across online articles that sing the praises of off-the-shelf solutions. And these articles may convince you that the cost savings and ease of implementation of these turnkey solutions will have you covered. 

But that’s not entirely true, especially if you need a solution that must address specific business processes unique to your organization. That doesn’t mean that you should never use turnkey solutions, but keep in mind that these have a one-size-fits-all approach. 

So, they may be good at addressing problems experienced by businesses in general. Yet they seldom solve problems exactly the way you want, as they pertain to your organization’s needs. Thus, there are many ways your business will benefit by going with a custom app, which we’ll cover in more detail below. 

1. A Custom App Will Address Unique Business Needs

Every organization is different, so why rely on generalist solutions? And that’s also a question you should be asking if you need to solve complex problems. 

Let’s assume for a minute that you need to develop a mobile app that must collect a lot of data. Not only that, you want the data made available in JSON, XML, and your in-house encrypted and proprietary file format. And you want to retrieve, store, and transmit these files seamlessly across all your existing systems. Systems that may be outdated but still serve your needs perfectly. 

Now that’s a cumbersome problem — but will you find turnkey solutions that will solve it? If you look hard enough, you may find several off-the-shelf solutions that may work. And you’ll likely need programmers to make these diverse solutions function correctly. 

But things will get messy, and you’d better hope your in-house programmers or outsourced team are up for the task. If competent, they’ll likely cobble together a workable solution, but one that’s a Frankenstein of a creation. But if that’s not the case, you’ll have sunk time and money into a failed project. 

However, you can avoid such an outcome by working with professional custom app developers, such as NS804. You can discuss and outline your needs and the specifications that the custom solution must meet. And you can rest assured that the finished app will have all the features you need while meeting and even surpassing your quality standards.

2. Scale Your Custom App Only When Necessary 

Developing a custom app gives you total freedom to decide its future. Perhaps, you’re happy with your app and have no plans to scale up for the foreseeable future. But if you go with an off-the-shelf solution, you may not have this luxury. And the reason being is that many turnkey vendors like to lock in customers to the way they do business. 

Many operate as a Software as a Service (SaaS) and rely on subscriptions with a tiered pricing model. So, you may miss out on features or receive additional features that you don’t need based on your tier. Worse still, vendors may remove mission-critical features or enforce version upgrades at the most inopportune times while offering no tangible benefits. 

And then, there’s no guarantee that these vendors will be around for the long haul. You may want to scale up your app two years down the line but find out that the turnkey vendor has gone out of business. Or they may abandon specific APIs and toolsets essential to the continuous development of your app. In some cases, they may break compatibility with earlier versions of their own solutions or even operating systems, such as Android and iOS.

In a nutshell, relying on off-the-shelf solutions presents many risks. And if you’re a startup, you shouldn’t be wasting money on solutions that bring too much or too little to the table. It’s better to work with a custom app developer to scale up your app only when necessary, as this will free up funds that can go into other areas of your business.

3. Enhanced Security That Surpasses That Of Turnkey Solutions

As a business leader, you want your mobile app to have the tightest security possible. That’s especially true if you need to pass around valuable company data or handle payments. But that’s only possible if you have a clear understanding of the underlying technologies and security protocols. 

That’s the beauty of custom app development, as you’ll know exactly what technologies power your app. And there won’t be any hidden surprises if the custom app developer and your in-house security team work closely. Furthermore, they can further tighten security immediately after encountering a vulnerability. Something that’s not always possible if you were to rely on turnkey solutions.

Apart from the additional control over your security, you’ll also enjoy the benefits of improved integration. There’s no guarantee that off-the-shelf solutions will integrate with your existing systems. And even if they do, it’s unlikely that this will result in an elegant and optimally secure process.

4. Unlock A Plethora Of Marketing Opportunities 

Your mobile app won’t only help promote your brand but also give you a direct marketing link to your users. And you may decide to initiate your marketing campaigns via well-planned push notification strategies. After all, push notifications are powerful at delivering value, driving sales, and enhancing brand loyalty.

But if you take the custom app route, you can optimize your direct marketing endeavors. And you can increase or widen your marketing pipeline according to your needs and do this at any time. Furthermore, you won’t deal with any limitations imposed by turnkey vendors or wait for them to introduce the marketing features that you need. 

Another reason why you want to have complete freedom over your direct marketing channels is that you want to build long-term relationships with your users. Thus, you don’t want a third-party vendor to become an intermediary that gains access to your users and their data. There’s always the risk that they turn out to be a bad actor or suffer from security vulnerabilities down the line. And it’s not just their reputation that will suffer, but yours too.

5. Deliver A Superior User Experience

Nobody knows your users better than you do, so you’re in a position to create an app they’ll find appealing. So the most sensible choice is to develop a custom app that will meet or surpass your users’ expectations.

You want to create an app that allows users to complete tasks with as few taps as possible. A quality app with a well-designed user interface (UI) will reflect positively on your brand. Moreover, this will build brand loyalty and help with retention, so getting repeat business will be much easier.

And you can also improve the perception of your organization by allowing users to connect via the app. Thus, allowing them to communicate, give feedback, and lodge complaints, directly and quickly. If users see that they can resolve issues inside the app without being inconvenienced, they’ll likely keep it installed on their phones and recommend it to others.

The Bottom Line

Developing a custom app is usually the right choice for most organizations. And that’s because the end product will be far superior to that made with turnkey solutions. It will be more secure, run smoother, have better custom marketing pipelines, offer scalability when necessary, and deliver a better user experience. Contact NS804 today to learn how we’ll help you create cutting-edge custom apps that will engage your users! 

How COVID is Changing Custom Business Apps

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Ways COVID is Changing Custom Business Apps Permanently

A recent study into the post-COVID business climate revealed some insight into the draining effects of Zoom meetings. Zoom, of course, is the popular video-conferencing application. Businesses and individuals have turned to using Zoom all over the world because of the pandemic. However, with such up-close pictures, and a limited range of mobility, Zoom meetings have proven to be even more stressful than their in-person counterparts. Zoom isn’t the only business application getting attention, though. Rather, custom business apps are becoming more and more popular as the work-from-home wave continues on.

Custom business apps are changing the way that companies and organizations operate entirely. Instead of being told what features are available in a one-size-fits all enterprise application; your company is king when it comes to designing a custom app specific for your organization.

Developing Your Custom Business App

After making the decision to invest in a custom business application, there’s a lot to consider before getting started. For instance, a major decision organizational leaders have to face is whether they want to go with a professional app designer, or a more cost-effective choice. Now, there are obvious benefits to both sides; cost-savings on one, and a more professional end-result on the other.

Keeping in mind the use-cases of your custom business apps, it makes sense to prioritize quality over cost when it comes to choosing a designer. Choosing a cheaper route could result in unnecessary bugs that bog down your application, or glitchy and unreliable operations. Either way: not ideal results for the application your remote teams are going to rely on.

Furthermore, choosing a professional app designer to build your custom business apps guarantees a more sleek, modernized, and updated application – ultimately boosting your remote teams instead of hindering them.

Must-Have Features

Once a designer or design firm is chosen; your team can begin looking at what features they want to include in their custom business apps. Depending on your industry, your business needs, and your general workflow; business apps can look vastly different from organization to organization. However, there are a few features that are pretty staple to include in custom business apps despite organizational or marketplace differences.

One feature that your team needs to include in your custom enterprise app, almost without saying, is an instant messaging platform. Instant messaging is a must have. This is because remote workers and teams need to be able to quickly and effectively communicate with one another. Not to mention management and business leaders.

Another must-have feature in your custom enterprise app is scheduling and video-conferencing. Folding project management and video-conferencing capabilities into your custom business apps will bring the tools that your team needs to them, no matter where they’re located. This is a huge advantage in the new economy, as the work-from-home and remote-work era is here to stay.

Wrapping Up

Custom business apps are a great way to build a framework in which remote teams and remote workers are able to thrive. As we’ve seen over the past year, a functional remote work-force is vital to long term stability. For more information on the impact of COVID and how it’s changing the economy; continue browsing NS804’s content library.

Managing Remote Teams and Avoiding Burnout

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Avoiding Burnout is Key While Managing Remote Teams

Burnout is a very real thing. Not only in business or in one’s career, but in all areas of life. Burnout at the gym, too much socialization, too much food, and of course – too much work. After all, there is some truth to that age old adage about all work and no play. In the current state of things, remote teams are becoming a standard across almost every industry and marketplace. With that, it’s important for organizations and managers to find ways to provide remote teams with downtime while still remaining efficient and productive.

The way of the world is changing. Every year we’re inching toward a more digital landscape. More integrated technology. More virtual interaction, and of course, more remote work teams. Understanding that this isn’t just a phase, but a larger societal transition will help managers. With this knowledge, leaders are more able to create successful strategies for managing remote workers and staff. There are many benefits to a workforce that predominantly works from home.

For instance, a stronger sense of work-life-balance has been achieved by many workers who used to feel they were lacking in this area. Additionally, teams have shown higher rates of efficiency in certain areas as time-wasting and energy-draining activities are removed from daily schedules.

What Causes Burnout For Remote Teams

There are many factors that contribute to a remote teams burnout. Just like with any other form of a burnout, it doesn’t necessarily stem from a single source. Rather, it’s a combination of elements that lead to an exhaustion. One of the culprits of remote team burnout is video-conferencing. With the transition to remote teams popular video conferencing applications, like Zoom, saw a major surge in usage. From amount of users to amount of time on video-calls, the application soared. So much so that it actually topped the app charts for the first time in a historic moment.

With all this newfound attention, though, it wasn’t before long that some digging was done. The way most video-conferencing applications work is by framing the users face in a very close-up angle. As such, over the period of the video-call users are up-close and personal with one another. Our brains process this type of face-to-face interaction as an extremely intimate exchange. Usually, we only see close loved-ones in this framing. Hence, why so many people feel drained after engaging over a video-conference.

Beyond this phenomenon, though, there are other factors that cause remote teams to burnout as well. Without the interpersonal exchanges that are normally associated with physical office-spaces, it’s harder now to form personal relationships with our coworkers and colleagues. Add onto all of this that those who are fortunate enough to remain working full time from home; now have the pressure of completing their deadlines without the resources of an office, and almost acting as their own oversight.

Incorporating Employee Incentives

Just because employees are working from home doesn’t mean that your organization can’t offer them incentives for strong performance. In fact, in this economic and social climate, showing your employees that you care goes a long way. There are many ways to incorporate employee incentives into remote teams. As the world was already moving toward a more digital age, some teams were already operating on an almost entirely remote basis. Because of that, certain enterprise apps that already exist on the market are specifically designed for employee incentives.

This is great for current managers for a variety of reasons. First of all, that means there are already options for those looking. Simply do a bit of research, pick the provider that seems most suitable and start the incentive process.

However, for managers and organizations that are looking for a bit more specification and customization with their incentive programs, these options still offer value. In one direction, this information and these preexisting options for a remote teams incentive program provides insight into incentive-functionality that works. In other words, companies looking to build a custom enterprise app to handle the incentives for their remote teams, can look to see how the current incentive softwares operate and function, rather than trying to reinvent the wheel.

Types of Incentive Programs

Just like in a physical office, the realm of possibilities for incentives is far and wide. Therefore, the way that employees earn and spend incentive points can also vary widely from organization to organization. In some programs employees simply earn points based solely on performance. Prizes and incentives have various price-points and the more points that one saves, the better incentives they can earn.

Beyond that though, there are also systems that integrate co-worker and colleague recognition. In these incentive type programs, users can also award points to one-another for exceptional work or high achievement in a certain area.

Not only do the ways in which employees earn and receive points vary, but the types of incentives can also vary. While travel destinations used to be extremely popular choices, with the state of the pandemic, travel, while still exciting and fun, can be quite a bit more dangerous these days. Other popular choices include high-ticket items for the household, new electronics, and various other options. No matter the choice, one thing is certain. In these trying times, it’s essential to boost your employee morale, especially in remote teams. Using incentives is a great way to relieve team pressure, and actively work to prevent burnout.

Improve Efficiency Through Enterprise Apps

A main component to effectively running a remote team that remains productive is equipping your staff with the right tools. Regardless of trade, one of the very first lessons to learn is that without the proper tools – nothing gets done. In the context of managing remote teams, this means providing your team with the proper enterprise applications. Implementing the proper corporate applications allows your remote team access to important data, instant communication, and other vital features.

Similar to the discussion on incentive based programs, there are already a plethora of enterprise apps available to businesses. However enterprise applications already on the market tend to be one-size-fits-all. This is important to note because of the variations in workflows and operations from business to business.

As such, when determining whether your remote teams would benefit from an enterprise application that already exists, or a custom enterprise application, you should take a complete and comprehensive look at your team and their specific needs. If you’re already considering investing in an enterprise application, however, it might as well fit your custom needs for the organization. Build an enterprise application that fits your needs completely with the experts at NS804. NS804 is the mobile app developer of the everyday person and businessman.

A Quick Summary

Remote teams are going to be a part of the normal working landscape for the foreseeable future. As such, there’s really no more time to waste in preparing your business or organization for a more predominantly remote economy. Having a sustainable and happy workforce is an important part of that.

Help your teams avoid burnout by equipping them with the right tools to conduct their work, rewarding them with incentives, and making sure to plan off-work bonding events that can bring the team together like D&D. For more information on the future of remote team management, or anything else mobile app development – continue browsing NS804’s library.

What Is SaaS App Development?

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SaaS app development has been gaining momentum in recent years. With the proliferation of cloud services, a growing number of developers are taking advantage of these. And the big winner has been the user who can now access powerful applications without a hefty upfront cost. But what does this mean for enterprises and developers considering a SaaS? Below, we delve deeper into the fascinating world of SaaS mobile app development.

1. Understanding SaaS

Back in the 80s and 90s, enterprises and desktop users requiring specific software would have to purchase it in physical form. Many popular software packages came in big boxes and featured thick manuals and one or more floppy disks or CD-ROMs. With online access becoming more common in the 2000s, software distribution switched from physical media to digital downloads. 

But over the past decade, users have gradually made the switch from digital downloads to cloud services. Many developers have taken advantage of this proliferating cloud infrastructure and offer their applications as a Software as a Service (SaaS). The main draw of SaaS is that users can access these applications without needing to download them. Since SaaS applications run in the browser, users don’t have to worry about compatibility issues and updates. 

And unlike packaged and downloadable software, SaaS users don’t have to pay a steep upfront fee. The majority of SaaS offerings operate under a subscription model and usually offer a free tier. However, one of the key advantages of SaaS is that all data is stored directly on the cloud. Enterprises have extra surety that they won’t lose data due to employee error or neglect. And since cloud services have become so robust and ubiquitous, they’re perfectly suitable for mobile app development.

2. How SaaS App Development Differs

Every developer embarking on SaaS app development should consider how it differs from custom app development. SaaS is a good choice for smaller developers that need to make an impact in the market. It’s easier to attract paying customers with a SaaS with a limited development and marketing budget. Furthermore, it’s usually quicker to deploy a SaaS than a more monolithic application or custom app.

But every paying SaaS user expects constant updates and the introduction of new features that enhance workflow. Thus, developers need to respond quickly by updating their SaaS at a regular cadence. They may also need to upgrade their cloud infrastructure to deal with the additional demand when necessary. Custom app developers usually don’t have these cloud-centric considerations. And they prefer to offer solutions that better integrate with an enterprise’s existing software.

3. How Do SaaS Mobile Apps Scale

SaaS mobile apps scale incredibly well, and it’s a key reason why so many enterprises use them. And given how powerful and robust cloud infrastructure has become, it’s possible to serve millions of users concurrently and continuously. So, any enterprise that plans to grow its business and reach new users should consider deploying SaaS mobile apps.

But how do custom apps hold up to mobile apps in this regard? Well, unless a custom app’s built to handle huge traffic spikes and high computational loads from the get-go, it will struggle to deliver satisfactory results. Furthermore, it becomes challenging to scale a custom app at a later stage.

4. SaaS Mobile Apps Have Limited Integrations

While SaaS mobile apps offer plenty of pros, we should discuss a few of their cons. Most enterprises use several applications for the smooth operation of their day-to-day business processes. Sooner or later, an enterprise will need to integrate all these applications with their flagship SaaS. But most SaaS platforms usually lack all the integrations and APIs to make this possible.

That’s why enterprises that use many applications should consider custom mobile app development. The developer can create integrations for each piece of software and make these work flawlessly. Therefore, enterprises can run all their applications without experiencing downtimes at regular intervals.

5. Maintaining SaaS Mobile Apps

In a general sense, it’s easier to maintain a SaaS mobile app than a custom alternative. However, this doesn’t mean that the SaaS solution is always ideal. Think long and hard about all the updates and upgrades that you’ll need in the foreseeable future. And the reason why this is so important is that most SaaS providers only offer a limited amount of updates and upgrades.

It’s never a good idea to have your enterprise applications so dependent on third-party vendors. They can change their roadmap and terms of service (ToS) whenever they like, and these changes can affect your business adversely. With a custom solution, you’ll be future-proofing all your mission-critical applications by ensuring that all updates and upgrades are always implemented when you want them done. 

6. Why SaaS App Development Timeline Isn’t Better

Don’t jump into SaaS app development because you’ve heard that it’s faster to implement. While you may save time and money initially, your SaaS may fail if it doesn’t line up with your business needs. Take the time to carefully plan your app and determine whether to go with a custom or SaaS solution. Consider how secure your data system should be, and choose custom app development if you need maximum security.

7. Creating All In One SaaS Mobile Apps

If you’re planning on developing an all-in-one SaaS mobile app, you’ll need to consider a few things. Large, complex applications are difficult to pull off, especially for smaller and inexperienced teams. Furthermore, your SaaS should run flawlessly on a variety of devices. Some users may not have access to a smartphone and may prefer to access your app via a desktop or smart TV. It’s vital to accommodate all these users to ensure the success of your app. 

Ensure that your all-in-one SaaS mobile app brings unique and valuable features to the table. And optimize these features so that they provide users a more efficient workflow. Ultimately, you’ll want to give users plenty of reasons to keep using your app over alternatives.

8. How SaaS App Development Affects Business Productivity

The success of SaaS applications largely depends on how well they onboard new users. And every good SaaS should also enhance existing business processes and facilitate productivity. In a best-case scenario, an enterprise should find a SaaS platform that suits its needs. 

But every business is different, with its unique challenges, demands, and needs. And it may become difficult to find a SaaS platform that fulfills these needs. Therefore, it’s better to go with a custom solution designed for a specific business. Not only is this a more robust solution, but it can lead to better productivity since the custom app tightly integrates with existing processes and workflows.

9. Main SaaS App Development Issues

Mobile app development always throws a curveball or two, and the same applies to the creation of SaaS apps. Since every SaaS is reliant on the cloud, developers should always prioritize security. They’ll need to take extra care in how they store data and how they authenticate users. Any data losses or security breaches will tarnish the reputation of their SaaS and subsequently lose users.

Developers should also ensure that data synchronizes properly between their mobile and desktop apps. Moreover, calendars, documents, and task lists should synchronize without causing any conflicts or errors. The last thing you want is to frustrate users and ruin their workflow if the apps they use most don’t synchronize or work properly.

In Conclusion

SaaS mobile apps have been growing in popularity in recent years. And while they offer plenty of pros, they’re not always ideal for all enterprises. If your business has unique needs and requirements, you may want to go with a custom solution. Contact us today to learn how NS804 can help you develop versatile apps that solve business problems.