Tag Archive for: Enterprise Apps

6 Internal Company Solutions A Mobile App Can Provide

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Internal company solutions often include communication, team collaboration, and project management tools. In most cases, these will be desktop or web-based applications and paper-oriented in more extreme cases. But, increasingly, more companies are shifting to mobile apps due to their versatility and widespread use of mobile devices. Below, we’ll look at what company solutions mobile apps facilitate in greater detail.

Bring Your Line-Of-Business (LOB) Apps To Mobile

Regardless of your organization structure, you likely use a suite of desktop LOB apps for most internal tasks. Also, you’re probably heavily invested in the Windows ecosystem due to its business-centric approach. And while many company solutions may run on Windows, this is not always the case. 

 

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It’s not uncommon for businesses to use macOS, Linux, ChromeOS, FreeBSD, or some other esoteric operating system (OS). There are cases when companies inevitably cling to legacy operating systems such as Windows 95 or DOS since these will only run on their older equipment and computer systems.

But what does this all mean for you, and how can your business benefit by porting your existing LOB apps to mobile? While desktops are great and allow for high productivity, they’re not the only feasible solution for your business. After all, most, if not all, your employees carry smartphones on them during the workday and after hours. And given the considerable computing power of most current smartphones, they’re also excellent productivity devices. 

So, it’s a wasted opportunity not to port several mission-critical apps to mobile, as this will allow employees to complete essential tasks when out of the office or late in the evening when necessary. Furthermore, most employees don’t like using a PC after hours, especially after staring at a computer screen all day at the office. 

But they’ll feel more comfortable with a smartphone or tablet, as these devices feel more personal and intuitive for use inside or outside the office. Thus, your employees won’t mind catching up on work at home or on the go, provided your mobile LOB apps have an intuitive and snappy user interface (UI).

How To Bring Your Internal Company Solutions To Mobile

Unless you have an internal development team, you should partner with a reputable mobile studio, such as NS804, to port your existing LOB apps. Founded in 2012, we have worked on over 100 mobile apps for Android and iOS and received acclaim for our hard work and commitment to excellence. We work with organizations of different sizes and industries, such as CarLotz, Dominion Energy, and Wells Fargo Advisors, to name a few.

But even if you don’t have any desktop or web-based LOB apps but need us to create mobile-first or mobile-only company solutions, we’re happy to assist. We have developed several notable business and productivity apps that you might have used or heard about, like the following:

  • Béné
  • CFO Sidekick
  • EntreConnect
  • Paxis Pro
  • Referral Buddy
  • Substation App
  • Text Surge
  • Transsporter
  • True Home Review
  • Yards4Yeardley

As a native mobile app developer, we use the best-in-class programming languages, tooling, and methodologies for Android and iOS. Ultimately, this guarantees we create apps that offer optimal performance, look, and feel on both mobile platforms. 

But what if you only need to release on one platform due to budget constraints? Which platform should you choose and why? Preferably, opt for the platform that enjoys the most use in your organization. For example, if most of your employees use iPhones, go with iOS. However, if there isn’t a dominant platform, Android is preferable due to its more open nature and ability to sideload apps easily. Android smartphones and tablets are also cheaper to acquire if you plan to equip all your employees with a device.

1. Automating Employee Onboarding And Training

As your business grows, you have little choice but to hire additional staff. But you’ll need to offer a comprehensive onboarding and training program. The only problem with this is that it can become an expensive and time-consuming endeavor. 

That’s because you’ll need training staff to teach newcomers the skills and methods to function effectively in your organization. And every time you hire someone new, you’ll need to repeat this process, which will inevitably increase your costs. It makes little sense to keep training staff around if you only require their services occasionally and at irregular intervals.

One solution is to outsource to a third-party training provider. But that’s not always a good idea, as their pricing may be higher than expected, or you may not want to share methodologies that reveal trade secrets. Instead, you should build a custom training platform that automates these processes continuously.

You’ll only need to hire training staff once to write documentation, film videos, and record audio training courses. Once you’ve assembled all this training media, it’s time to put it to work for you within the framework of a training app. The app will commence with the onboarding process consisting of a welcome video, your company’s mission statement, achievements, goals, and what you expect from new hires. 

Once they complete onboarding, the app will launch a training module specific to each new staff member’s position in the company. They will gain access only to the documentation and media suitable for their roles, then tested via questionnaires and multiple-choice questions (MCQs). The app will also send you progress reports and test results for each candidate so that you can better assess their suitability for their assigned roles.

2. Improve Staff Efficiency With A Team Collaboration Mobile App 

Internal company solutions often revolve around powerful collaboration tools like Microsoft Teams, Slack, and Trello. And while all these are great, you may want a more custom solution geared toward the workflows and methodologies of your company.

Furthermore, you may want that extra peace of mind of having complete control of the privacy and security of your collaboration app instead of relying on a third party. After all, it’s not uncommon for popular apps to suffer security breaches and for hackers to steal user credentials.

A side benefit of having your own team collaboration app is that you’re not subject to the end-user license agreement (EULA) set by a third-party software vendor. And that’s because you may not like some terms within the EULA, or updated terms and conditions may pose potential legal risks to your business. It’s also common for vendors to introduce app updates that disrupt staff workflow and business operations. 

With your custom team collaboration platform, you’ll have a level of control to keep undesirable elements blocked off. But you’ll also have complete control over how, when, and where staff may use your app.

Perhaps, you want staff to communicate via text to save on data costs, or you want them to use the app during office hours only. Ideally, you’ll want to make use of what the best team collaboration apps bring to the table, such as video conferencing and the ability to share all types of files. 

3. Accelerate Digitization In Your Organization

Whether you create a communication, project management, or team collaboration app, these will boost digitization within your organization. These apps require you to convert all your physical-based data and media into digital form. All paper documents within your file cabinets are ripe for digitization, and there are many tangible benefits in taking this path. 

Having documents in a digital format will make it easier to archive, share, and update your organization’s files. And you can follow through with other media, such as 3D models, draft plans, illustrations, photos, videos, and audio recordings.

It’s also more cost-effective to store all these on your servers or the cloud instead of allocating significant office space for this purpose. You can also easily backup digital files within and outside the physical confines of your organization, ensuring you never lose this valuable data due to a fire or any other mishap.  

However, one of the reasons why you want to implement digitization for company solutions is to give your business a competitive edge. And that’s only possible if your staff has access to the correct information all the time. You want staff to access the information they need rapidly. Moreover, you want this data to be accurate and up-to-date. 

4. Enhance Supply Management With A Mobile Solution

Even if you already have supply management software for your business, do you have a mobile version? This is a crucial question because a mobile app can radically improve all supply management tasks.

If you’re relying exclusively on a desktop app, your staff is probably wasting valuable time moving back and forth between the office and the storeroom. They’re probably back checking on the inventory in stock and what appears on the computer screen or print out. 

Also, there’s no guarantee that they processed inventory information correctly the first time, as they probably ticked off or filled out a paper document before entering this information into the computer. That’s an additional step that wastes time and increases the probability of error.

With a mobile app, an employee can log all incoming inventory directly on the storeroom floor without needing to be near a desktop. The app will store all recent entries on the mobile app’s backend, and your desktop supply management app can query this data in real-time if necessary.

You probably want internal company solutions to handle your distribution and logistics pipelines. The mobile app can play a vital role here, as you can connect and monitor your drivers and third-party freight carriers and shipping companies to successfully fulfill all delivery obligations. You’ll also reduce the duration of delivery trips, paperwork, and the probability of items going missing in transit.

 

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5. Engage Employees With Social And Gamification Features

The last thing you want is for your employees to lose interest in their work and your company’s goals. Ideally, you want to keep them engaged and excited about coming to work so that they perform at their best. While you can offer them incentives like bonuses and paid company trips, you can achieve much more with the right type of company solutions.    

One good solution is to build a dedicated employee engagement app that functions similarly to a social media platform. It can act as a central hub where staff can gather, complete their profiles, connect with others, hold discussions, make announcements, read company news, and receive acclaim for meeting milestones. 

Furthermore, the app can facilitate your company’s emergency preparedness and response plans by providing staff with all relevant emergency numbers and a floor plan showing fire escapes inside company premises. You can further boost app engagement by including gamification features that reward staff with points and unique icons or emojis once they complete specific tasks within the app, such as completing their entire profile. 

And if you decide not to build such an app, you can still implement social and gamification features in your training, communications, and team collaboration apps. You may also share company news via your other apps and urgent announcements via push notifications. 

6. Take Charge With A Project Management Mobile App

Your organization needs a good project management app to plan and monitor projects from A to Z. If you already have one, that’s great, but you can achieve more with a mobile app. And that’s because you want staff to collaborate in real-time regardless if they’re in the office or out in the field.

You may also integrate with your existing team collaboration and communication tools to facilitate team project management. And depending on how you plan and execute your projects, you can optimize the app for Agile or Waterfall methodologies. You can take things further by including a Kanban board that allows you to schedule projects visually, making it easier for staff to follow all steps of the process.

The Bottom Line

Businesses are increasingly using mobile apps to fulfill many crucial internal roles. These often work in tandem with existing desktop or web-based company solutions or replacing them entirely. If you’re currently sitting on the fence, there’s never been a better time to enhance or augment your internal company solutions with a mobile app. Contact https://www.ns804.com/ today to learn how we’ll help you develop a custom app to boost your business!

B2B App Features Your Mobile App Needs

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The high rate of internet connectivity combined with high rates of smartphone ownership have led to the adoption of mobile apps by businesses and consumers across different industries and sectors – retail, manufacturing, service, finance, and insurance.

B2B mobile apps have become indispensable in today’s fast-paced business environment for enterprises seeking to streamline business operations, improve performance and productivity. B2B apps cater to the evolving needs of enterprises, enabling efficient workflows, enhanced collaboration, and increased customer satisfaction.

However, the key to unlocking the full potential of a B2B app lies in its underlying features. A feature-rich application has immense capabilities to deliver value and streamline complicated processes or operations. From navigation, superior customer service, analytics, reporting, security, and seamless integrations, we look at different aspects that make a great B2B app.

 

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1. User Interface and Navigation

User interface and navigation are critical features that influence an app’s performance and adoption. A well-designed user experience and user interface are important in ensuring successful navigation by users.

A streamlined and visually appealing interface contributes to the intuitive design and enhanced user experience. For instance, research shows that 32% of your users will stop engaging with your website if it has a poor design. A well-designed website with clear layouts engages the readers, enhancing readability and retention.

Another component that contributes to the intuitive design and user experience is intuitive controls. Intuitive controls yield easy navigation, allowing site visitors to navigate the site seamlessly. According to documented statistics, 88% of site visitors will depart from a website after a poor customer experience.

2. Security and Authentication

Today, more than ever, organizations should be more secure in collecting, processing, presenting, and reporting data, especially consumer data. Poor security controls may compromise sensitive information leading to devastating financial, political, and reputational consequences.

Of special significance for any B2B app is protecting the security of sensitive information and personal data. The General Data Protection Regulation (GDPR) requires organizations to protect consumer data against unauthorized access. Enterprises violating consumer privacy regulations may face jail terms, fines, concessions, and possible termination.

So, your mobile app must accommodate the emerging needs of consumers without compromising their information or privacy. Most importantly, your B2B app must consolidate consumer information and integrate the appropriate safeguards against cyberattacks.

Some ways to create secure and authentic apps include:

Creating secure mobile apps requires the technical knowledge of attack vectors and the emerging sophistication of cyber-attacks. Use the following best practices to develop authentic and highly secure B2B mobile applications:

  • Secure login methods. Leverage two-factor authentication (2FA) or Multi-Factor Authentication (MFA) to add a layer of security to your devices, accounts, or networks. A 2FA or MFA requires additional verification to access a secured account or system. For instance, you may need to input your password and a code sent to your phone to access an email with a two-factor authentication.
  • Strong encryption. Strong encryption algorithms such as SSL and TLS protect against unauthorized access to stored or in-transit data. So, whether you’re sharing fiscal information with your stakeholders or storing your customer information in a CRM database, strong encryption will protect your sensitive information, whether transmitted over large networks or at rest.
  • Role-based access control. Role-based access control provides access privileges based on roles and responsibilities. For instance, if you’re the head of finance, you’ll access devices, systems, and networks with financial information and not any other network. Your roles will define your access privileges and permissions.

A secure app ensures trust and confidentiality, driving brand loyalty and customer retention.

3. Integration

A B2B app must seamlessly integrate with all the other applications used by a business. For instance, if you have enterprise resource planning (ERP) applications, your mobile app must seamlessly integrate, exchange information, and communicate with the ERP suite.

The same case applies to your procurement automation software. Your mobile app must communicate with your procurement software to maximize efficiency and productivity. The ability to communicate and integrate seamlessly with other business apps ensures B2B mobile apps can optimize the existing infrastructure and workflows. Seamless integration with ERP, CRM, project management, and other industry-specific applications ensures maximum performance and productivity.

An important part of integration is integration with cloud services for easy accessibility and data backup. Cloud-based services, whether on-premise or outsourced, provide a safety net in case of hardware failures or storage issues, ensuring disaster recovery and business continuity during attack.

4. Communication and Collaboration

Perhaps one of the most overlooked features of a B2B mobile app is communication and collaboration. Mobile apps must ensure effective communication, information exchange, and collaboration.

Business owners use mobile apps to understand consumer purchase habits, client preferences, and customers’ shared values. On the other hand, customers use mobile apps to identify unique value proportions, pricing structure and evaluate competitive advantages. Customers use the app to assess and evaluate their purchase decisions.

The key components of collaboration and communication in mobile apps:

  • Document storage and sharing. The B2B app should ensure that users can securely download, store, and share files and other resources within the app’s ecosystem.
  • Version control. Version control tracks documents, allowing different team members to work on a single document while tracking changes. It allows different users to collaborate on a single document while maintaining a clear audit trail.
  • Task management. Workflow automation helps with task management because tasks can be scheduled to occur in given scenarios. The automation of repetitive tasks improves efficiency and reduces manual efforts. The B2B app should be able to automate task assignments, approval workflows, and notifications, thus minimizing delays and ensuring seamless progress.

A B2B app becomes a central hub for efficient communication and profitable collaboration by providing robust communication and collaboration features.

5. Analytics and Reporting

Analytics and reporting capabilities help businesses obtain invaluable insights and information like customer feedback, track performance, and make data-driven decisions. Analytics provide the business with a clear picture of the market and industry.

Analytics and reporting capabilities provide customer purchase trends, changing perception, product positioning, and brand positioning, allowing organizations to make actionable decisions. Analytics save organizations resources by allowing them to predict problems and their solutions.

The main components of analytics and reporting include:

  • Data visualization. The B2B app must have data visualization boards to present information in a visually-appealing manner. The B2B app must provide data visualization components such as graphs and charts that present complex information simply and clearly.
  • Customizable dashboards. The B2B mobile app must provide customizable dashboards for real-time insights. Customization helps users to personalize their data views and helps them to monitor important metrics in real time.
  • Generation of reports. The B2B app must be able to generate reports of key performance and industry metrics. The app must crunch the data and provide detailed reports that highlight the key trends for decision-making.
  • Data exports. The B2B must allow users to export data in Excel, Word, CSV, and other formats to do an in-depth analysis with other tools or share with other stakeholders. Data exports enhance the accessibility and sharing of data, improving its usability and application.

B2B apps must analyze trends and communicate emerging trajectories with accuracy. This way, organizations can adjust their systems, resources, and networks to respond to evolving market and industry changes.

6. Predictive Maintenance

Beyond data visualization lies data mining for advanced analysis. Your B2B app can have advanced analytic techniques to read and analyze AI, ML, and natural language processing (NLP) with ease. The app can be designed with predictive analytics capabilities to identify trends and propose the best actions. In addition, data analytics can provide intelligent recommendations based on historical data and user behavior.

7. Customer Support

The evolving nature of customer service demands organizations to be more proactive in resolving issues. Today, B2B mobile apps bridge the gap between efficient communication and poor feedback, allowing organizations to be more agile in their outreach and customer communications.

Any successful B2B mobile app must provide efficient communication and gather feedback. By integrating robust customer support features, B2B mobile apps can detect issues, address issues, and ensure continuous improvement.

These are the main components of superior customer service in B2B apps.

  • Ticket creation and tracking. Every B2B app must create, initiate, schedule, and track tickets seamlessly. The app must offer a helpdesk or ticketing system that allows users to create support tickets for any issues they face.
  • Customer feedback collection. Customer feedback collection and analysis is indispensable in any superior customer service. Organizations that provide excellent customer service understand their customers’ sentiments better. The B2B app must offer a mechanism for users to report issues and express disgruntlement.
  • Ratings and reviews. In addition, allowing users to rate and review app features allows B2B apps to understand their performance. Ratings help with continuous improvement because organizations prioritize improvements based on customer feedback.

Customer support is an indispensable part of customer attraction and retention; apps with superior customer support features enjoy better visibility and usability than those without.

8. Offline Data Security and Backup

Offline data security and backup are emerging trends in mobile app development. Today, apps with cloud-based accessibility are in more demand as organizations and employers seek to encourage more remote workforces. The emergence of cloud computing as a model for remote data storage, transmission, and processing, allows mobile apps to secure user data, regardless of location or size.

It’s important to note that specific components facilitate offline data security and backup.

  • Encryption of offline data. Offline data security involves encrypting offline data to ensure it cannot be read or accessed by unauthorized third parties.
  • Data back-up. Data backup ensures business continuity by providing critical operational data during a breach or incident attack. B2B apps use automated data back-up to ensure seamless collection of information.
  • Secure cloud storage. The B2B app provides secure cloud storage for offline data backups, protecting offline data against unauthorized access.

Data security is a critical component of any business, ensuring that organizations adhere to the principles of data integrity, confidentiality, privacy, and accountability.

 

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9. Scalability and Performance Optimization

Scalability is an important factor for any B2B mobile app. The ability to scale up and down depending on changes in operational demands is a critical component of B2B applications. Your mobile app must handle excessive traffic. It must be able to process a growing list of requests and provide efficient feedback and resolution.

To do this, it must be designed with scalability in mind. Expert developers use cloud offline storage capabilities to improve the scalability of their applications in case of excessive traffic or loads.

Here’s what you need to create a scalable mobile app architecture.

  • Your app must handle increasing user loads and data volumes.
  • Scalable architecture that supports a high user reoccurrence.
  • Efficient database optimization for faster response time.
  • Caching mechanism to reduce server load.

Scalable B2B apps can accommodate changes in user requests, ensuring efficient load and data processing and faster response times.

10. Multi-language and Localization

Multi-language and localization support refers to your app’s ability to provide more than one language for your users. For instance, if you’re in the United States, you may be tempted to create an app for English speakers. However, when venturing into foreign markets, you may be forced to include multi-language capabilities and location support in your app.

Multi-language and location support provide numerous benefits. First, it’s easy to switch between different languages in the app. The location of labels and texts suits audiences in different regions. Localization must take care of dates, time zones, and regional differences. Localization ensures that you communicate with clients regardless of their geographical differences.

NS804 – Building Robust and Scalable Mobile Apps

Whether you’re a small business or a large enterprise, a B2B mobile app empowers you to do more with less. Your mobile app can be optimized to communicate with customers, collect analytics, and report sensitive activities. In addition, the B2B app can be optimized to provide automated reporting of issues through predictive maintenance.

And if you have offices inside or across the country, you can always rely on your app to provide accurate and timely reporting, whether dealing with employee performance or experiencing order delays. Your B2B app must incorporate powerful features that allow you to solve emerging problems. For instance, your app must completely secure user information and sensitive data.

Partnering with a B2B mobile app specialist enables you to optimize their market knowledge of different products and industry expertise of the best practices. NS804 works with experts and professional programmers with a vast understanding of new trends. And with our minimum viable product MVP option, you can seek a replica version before you develop the end product.

Contact NS804 if you’re searching for a B2B mobile app specialist.

Mobile App Development Partnerships: Finding Partners in Richmond, VA

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Developing a mobile app is one of the most complex duties for businesses nowadays. Unfortunately, most enterprises going digital lack the development knowledge required to design, develop and launch a successful mobile app.

Here’s why mobile app development partnerships come in handy. Mobile app development partnerships allow you to outsource some or all development efforts to an expert.

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By outsourcing, you enjoy the following sets of benefits.

1. Cost-savings

Hiring an offshore mobile app development partner can significantly reduce app development costs. Remember that designing a mobile app in-house requires hiring professional designers and app developers, providing them with the resources (computing and technical resources), and covering ongoing operational costs to develop your app. However, outsourcing app development partners ensure that you transfer these development costs to a third-party provider who handles the development process from inception to completion.

2. Skilled workforce

Outsourcing your mobile app development allows you to access skilled experts who may not be available in your local area. Remember that talent is diversified, meaning that it is not concentrated in a particular local area. Outsourcing development experts or partners enables you to access developers and partners with expertise in multiple programming languages and technologies. So, if you’re in any area with development companies or experts and want excellent development skills, partnerships will help you leverage these skills.

3. Focus on core competencies

Mobile app development partnerships allow businesses to focus on their core competencies and leave the development bit to experts. For instance, if you’re a large retail store, you can focus on procurement, supply, and distribution of your products instead of focusing your attention and time searching for an expert team of developers. Similarly, if you’re a construction or real estate firm, you can focus on dealing with permit expediters, developers, and property valuers instead of hiring and recruiting an app development team. So, mobile app development partners enable you to focus on the bottom line while benefiting from an excellent app.

4. Faster time-to-market

Outsourcing your mobile app development efforts gives you a faster time to market. An outsourced app development team has vast experience developing mobile apps for different clients. Therefore, they will develop your app faster than an in-house team. In addition, an outsourced partner has experience with multiple programming languages and multiple technologies. So, such a provider is unlikely to struggle with new app trends and will inform you on the best mechanisms to design and launch your app.

5. Scalability

Outsourcing your app development efforts allows you to scale your business operations up and down depending on changing market needs. By working with an app development partner, you can outline and explain to them your needs, and they’ll incorporate these concerns in their app development efforts. Unfortunately, working with an in-house team that doesn’t understand your market needs will see your app fail to attract the desired clientele. You will struggle to scale your business with changing market and industry needs working with inexperienced developers.

6. Access to cutting-edge technology

As seen above, outsourced partners have in-depth knowledge of the latest app development languages such as Swift, Kotlin, and Rust. In addition, outsourced partners have vast experience with the latest technologies. They’re likely to help you incorporate these technologies into your business operations. For instance, technologies such as cloud computing, cybersecurity, virtual and augmented reality, big data analytics, and artificial intelligence are up-and-coming. Working with outsourced app partners will help you incorporate these overlapping technologies into your business.

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NS804 – Trailblazers in Mobile App Development, Richmond, VA

So, if you’re looking for partners in Richmond, VA; then you’re in the right place.

At NS804, we help enterprises looking for app development partners in Richmond, VA, find the best. We’re experienced in iOS, Android, and hybrid app development, and we can help you and your enterprise transcend beyond any app development challenge or difficulty.

Contact NS804 for time-to-value, cutting-edge mobile app development solutions.

 

Every Mobile App Development Strategy Should Have These 6 Things

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Today, the number of smartphone users surpasses 6 billion. Indeed, this number will increase by several hundred million in the coming years. Further statistics predict a drastic growth in interconnected devices, with a speculated 7.4 million households in the United States alone expected to have interconnected devices like smartphones, wearables, and tablets by 2025.

It’s not a surprise that most homes, offices, and commercial establishments have started responding to this growth, with most enterprises seeking to reinforce their brands with a mobile app. Soon, most people will shop entirely using mobile phones.

Already, online carts have taken over as the next frontier for shopping. More and more retail outlets are seeking to leverage online shopping trends. Today, there are more than 3 billion shoppers, a significant increase in the last few years. Indeed, reliable statistics show that today, 29% of the world’s population are digital buyers.

Although enterprises, mostly brick-and-mortar stores are turning digital, a successful transition demands a digital transformation strategy. They understand that developing a mobile app is not enough, a mobile app development activity must be accompanied by a development strategy that responds favorably to existing market needs and fulfills customer purchasing habits.

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Here are six things every mobile app development strategy must have;

1. Target audience

Although your business already has its target customers or market, your mobile app must also know who precisely to target. You cannot simply develop a mobile app without your customers in mind. Your customer-facing app must have an ideal user in mind.

And your mobile strategy must incorporate this particular element of any mobile app. Defining your user profile as part of your mobile app development strategy helps you to know their buying habits, their shopping patterns as well as their pain points.

Identifying your target users helps you to know what app your customers will not only find useful but equally irresistible. However, remember that if you’re developing an employee-facing app, you must identify which employees are interacting with the app. Ask yourself what features this app will incorporate to allow your employees to work away from their desks.

What type of an app will your employees find to be both a time-saver and a productivity booster? Identifying what precisely defines a great app in terms of user profiling is a key metric for any mobile app development strategy.

2. Market research

Scanning your market to identify your competitors, their advantages, prices, and products is a key element of your overall mobile app development strategy. Conduct a market scan to know what exactly to capture in your new digital solution.

Always remember that no action is without research and no research without action. With this mantra in mind, you’ll be able to develop an app that best answers your customers’ concerns and fills critical gaps in the market.

Perform thorough market research before your coders start laying down your app’s foundation. In addition, ensure you scrutinize your market before your mobile app development partner embarks on the process of coding.

The importance of conducting market research is to mitigate any risks. It helps you know what features your product needs to help satisfy customers’ needs. In addition, it helps you know what problem you’re solving and how to get there.

Here are the steps to conduct market research:

  • Define your opportunity and problem
  • Develop your marketing research plan
  • Collect relevant data
  • Analyze data and findings
  • Put your research into action

You can leverage many tools like Google trends, social mentions, and Attest, and answer your public to get a good grip on your market and your customers. Your primary goal should be solving glaring problems using your app.

3. Customer experience

Most people develop an app without customers in mind. Remember that your customers come first in any mobile app development strategy. They are the focal point of your mobile app development strategy.

Ensure that your mobile app has a superior customer experience and an intuitive interface. In addition, target to render a flawless user experience that expands your market reach by making the app easy and fast to use.

Customers should not struggle with primary features such as search, shopping, messaging, customer support, and offline capabilities. Ensure that you develop both a seamless interaction and a superior user interface and user experience.

Some steps to develop a superior interface include:

  • Keep your interface simple
  • Create consistency using simple UI elements
  • Be objective in page layout
  • Use colors and text strategically
  • Use typography for hierarchy and clarity
  • Think about potential defaults
  • Ensure the system communicates what’s happening

The mobile app must have intuitive navigation for a superior customer experience.

4. App development approach

Having a superior user experience is a key element. However, the mobile app development approach is of paramount importance. Ensure that your app is easy to use and can allure different classes and categories of users.

Your mobile app development approach comes first. You must select an experienced and seasoned team to do the job. Your mobile app development team will know what needs to be done, how, and why.

However, remember that you can either build the app yourself (in-house) or outsource the app development efforts. An analysis of over 200 studies found that 85 of these studies talk about outsourcing as an effective method to reduce costs.

The benefits of outsourcing mobile app development include;

  • Helps achieve a high level of security
  • There’s a smooth workflow
  • Round-the-clock services
  • Better productivity
  • Innovative ideas
  • Speeds up the development
  • Reduces costs
  • A talented pool of specialists

In addition, you access the latest tools and technologies, ensuring that you enjoy the best-in-class app development.

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5. Monetization scheme

Remember that the end goal of any mobile app is to monetize your products and offerings. Enterprises are rapidly endorsing mobile app development solutions to increase their revenues and profits.

Brick-and-mortar enterprises are seeking digitization to maximize the many opportunities that come with going digital. Therefore, your mobile app development strategy must have monetization in place to yield the best results.

That’s why it’s advisable before launching your mobile app, to do thorough marketing and advertising to ensure it’s well-known by those it targets to reach. Understanding the where and when of pay thresholds is a critical component of your mobile app development strategy.

A well-developed app strategy sets the correct benchmarks that will help you estimate and zero in on the targeted number of downloads. That’s why mobile app marketing can significantly and directly affect your revenues, allowing you to generate leads and close sales.

Framing your app’s monetization scheme and developing a monetization framework will ensure that your app effectively reaches out to new customers and generates the desired sales.

6. Data security

Last but not least, define your data security protocols. Data is the new engine because it helps enterprises understand customers’ shopping habits and make meaningful decisions from collected insights.

However, you cannot understand your app’s reach, overall potential, and future capabilities without basing these evaluation decisions on data. So, ensure that your app has the relevant features to collect and analyze data, including click-through rates, customer conversion rates, download rates, and purchase numbers.

Alongside data capabilities lies a fundamental question of data integrity and customer privacy. As you embark on your app development you must remember that privacy and confidentiality are at the center of successful app adoption and use.

Your app development strategy must capture the right protocol to protect data and ensure maximum privacy and confidentiality. Security is a fundamental consideration for your app.

Define how your data will be protected. How will customers know that their data is in safe hands? How will they be assured that their credit and financial information is protected?

NS804 – Bridging Gaps in Mobile App Development Strategy

At NS804, we are seasoned developers of superior mobile app solutions. Whether you’re looking for an Android app for a small enterprise or seeking a robust iOS app for a large multi-international, we have all it takes to design, develop, and maintain an app for businesses of different sizes and scale.

So, whether you need an Android, iOS, or hybrid app, whether it’s customer-facing or employee-facing, we have you covered.

Contact NS804 for questions and solutions on mobile app development strategy.

What Can Your App Metrics Tell You About Your Customers?

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App metrics will help you succeed as an appreneur or even as an enterprise releasing one or more apps. After all, it’s never a good idea to push out an app without monitoring its key performance indicators (KPIs). And that’s because you’ll be missing out on crucial information that impacts your app in its entirety.

Just think for a minute that you’ve spent a lot of time and money on a food ordering app. Many users download it, but you receive very few orders. Having failed to add mobile app metrics, you’re left bewildered as to why this occurs. To top it off, you’re left guessing about what needs to improve, apart from a few negative user reviews.

The hard truth is that you should never have to guess what’s wrong with your app. Instead, you should know how it performs during its entire lifecycle. And app metrics will also help you learn more about your customers, which we’ll discuss in more detail below.

Learn More About Customer Device Specs

You should add metrics that monitor your app’s performance and user experience (UX) from the get-go. But why is this so important when your app runs fine on your test devices? Your test devices only offer a limited view due to the massive variety of devices available, especially in the Android space. It’s a technical impossibility to test your app on the thousands of different Android smartphones, tablets, and TVs that your users may own.

However, your mobile app metrics will let you know how your application performs after the user installs it. You’ll gain access to valuable data, such as the user’s device operating system (OS), screen resolution, load times, and crash reports. Moreover, you’ll have a granular view of this data to allow you to pinpoint issues and fix them. Occasionally, you may detect these issues before most of your users do.

Mobile App Metrics Reveal Customer Engagement KPIs

Is your app engaging users, or are they uninstalling it in droves? Believe it or not, that’s one of the most important questions you should be asking. But it’s also one that you should be getting answers for immediately. And that’s because engagement rates directly impact your app’s revenue, so never leave this to chance.

Your customer engagement KPIs should reveal the following: average number of screens per visit, session length, stickiness ratio, retention rate, and churn rate. Furthermore, you should have detailed data on daily, weekly, and monthly engagement per active user. 

Monitor Customer Spending Habits

Your app’s supposed to make you money, so you need to know if your customers are actually making purchases. Also, integrate the necessary application programming interfaces (APIs) to facilitate and monitor all payment methods. Nowadays, users like to make payments using Apple Pay, Google Pay, PayPal — and several other payment services.

But what customer revenue metrics should you monitor? You’ll need to look at the following: average revenue per user (ARPU), number of purchases, time to first purchase, customer lifetime value (CLV), conversion rate, and cost per install (CPI).

In Conclusion

Mobile app metrics, when properly implemented, reveal much about your customers. And the data you collect and analyze will help you to pinpoint issues that impact your app negatively. Thus, allowing you to make fixes and roll out updates that actually make sense. Contact NS804 today to learn how we’ll help you integrate app metrics to unlock the true potential of your applications!

How Can Mobile Apps Help Improve Company Culture?

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Company culture can make or break a business. And that’s because company culture consists of the formal and informal behaviors, values, and systems that impact customers and employees. But it’s easy to ignore or misunderstand these facets of an organization since few people can tell apart these behaviors and values at face value.

Yet we can easily identify the organizations that have a good company culture, and here’s how? We look out for companies with good customer service, high employee retention rates, solid financial results, and boast a culture of innovation.

Another way to identify good company culture is by surveying the staff of an organization. And we’d ask them the following: How well do they communicate with each other? What is the decision-making process like within the organization? Does the organization acknowledge and fairly reward staff contributions? And how are employees hired, promoted, and laid off? 

Surveying an organization’s customers makes sense too. And we’d want to know the following: How well does the company respond to customer complaints and feedback? Do the products and services of the company meet or surpass expectations? And does the company delight and surprise customers with innovative products and services?

Think of how customers and employees perceive a company such as Apple. We’re willing to bet that it’s mostly positive, even though it isn’t perfect. But more likely than not, expect Apple to improve company culture constantly to stay ahead of the curve.

Now, you may be wondering what all this means for your organization. Actually, it means far more than you’d think, especially if you bring mobile apps into the equation. We look into how mobile apps can improve company culture in more detail below!

Improve Company Culture With Powerful Communication And Collaborative Tools

Your employees may have multiple email accounts and use several communications tools to get work done. But that’s an administrative and security nightmare, especially if you have staff coming into the office and working remotely. Furthermore, they may use desktop PCs and various mobile devices to complete daily tasks, increasing the complexity of your systems. 

Relying on third-party vendors to provide essential productivity software makes sense if you’re a startup. But you’ll eventually reach a roadblock since you’ll likely find this software doesn’t scale with your needs or lacks features essential to a growing company. Then, there’s the case that not all your productivity software integrates well with your existing or upcoming systems. 

That’s why you’re better off working with an experienced developer such as NS804 to create a custom solution for your needs. Together, you can build a mobile app that provides staff with a tightly integrated mobile app for communications and collaborative purposes. And you can allow them to log in with a secure two-factor authentication (2FA) or even passwordless authentication.

Your staff will become more productive, as they will no longer rely on disparate pieces of software to get work done. They can work within a singular all-in-one solution with a cohesive user interface (UI) and user experience (UX). Furthermore, they won’t have to wait for a third-party vendor to release features and updates when they’re most needed. And there’s a risk that new features may take months or years to arrive, and sometimes — never!

But with a custom mobile app, this isn’t a problem. You can add new features on short notice and have these implemented to your specifications. And staff will feel confident knowing they have access to the most productive tools tailor-made for them.

A Mobile-First Approach Enhances Company Culture

We mentioned earlier that you could be using desktop PCs and mobile devices. There’s also the possibility that you could be relying on web apps for some of your mission-critical business processes. If that’s the case, it’s a messy approach that will make your systems and staff workflows more inefficient than they should be.

But the good news is that you can streamline all this with a mobile-first approach. The latest smartphones and tablets are powerful enough for most business tasks. And if you opt for native app development, your mobile app will boast high performance and speed on these devices. Thus, it’s no longer necessary to have most, if not all, of your staff using desktop PCs or laptops. 

And if you have staff that works outside the office or remotely, they’ll appreciate using lightweight devices with small form factors. Also, consider those employees that don’t feel comfortable or like using desktop PCs or laptops at home. Either because they feel intimidated by these or need a break from the computer screen and desk when not in the office.

But a smartphone or tablet feels more accessible, especially to non-tech-savvy employees. And with an intuitive mobile app, they can get work done while sitting on their couch, back porch, or while waiting for an order at their favorite restaurant. Knowing that they can quickly complete tasks on the go and in any environment helps improve company culture and staff satisfaction.

Staying Connected With Customers

While it’s a wise choice to develop a custom app to improve staff efficiency, you should also consider your customers. And think of how you will build an effective and sustainable communications pipeline to connect with them. Now we know what you may be thinking, “Why not use Facebook or Twitter to stay in touch with customers?” 

While social media platforms do a reasonably good job at connecting businesses and customers, they have several shortcomings: 

  • Firstly, you don’t have ownership of these platforms and are subject to their terms and policies, which means you could lose access to your account for reasons within or beyond your control.
  • Secondly, you’re only a business in a sea of businesses on these platforms, so it’s challenging to stand out or prevent your customers from discovering competitors with a few clicks. 
  • Thirdly, you can’t create your own UI/UX and messaging functionality and are strictly reliant on what each social media platform provides, which may not meet your expectations and requirements. 
  • And finally, you can’t directly contact users that engage with your business unless they specifically provide you with their contact details and email addresses.

From a business standpoint, relying exclusively on social media to stay in touch with customers isn’t a good move. You’re better off building an email list via your website, especially if you want to build long-term relationships with customers. But a website isn’t the only avenue to help you accomplish this goal, as you can also utilize a mobile app. 

Furthermore, a custom-built mobile app allows you to present your products and services exactly how you want. And you can keep your UI/UX and identity on-brand and tailor your messaging features so that they’re satisfactory to you and your customers.

The Bottom Line

As a business leader, one of your key goals is to improve company culture. While this isn’t easy, you can accomplish much by utilizing the methodologies and tools that will impact customers and employees positively. And the good news is that one or more custom-built mobile apps can bring about changes that can radically transform your organization for the better. Contact NS804 today to learn how we’ll help you create mobile apps that mean business!

How To Grow Brand Awareness with An App

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Business leaders often want to find effective ways to increase brand awareness. You’re likely one of those business leaders looking at how technology can positively impact your brand. And since we live in an era with so many options, technology-wise, it may seem incredibly daunting to make the right choice. 

Now, you may be wondering if apps can help grow brand awareness. And the short answer is a resounding yes, especially if you’re thinking of mobile apps instead of desktop or web apps. However, haphazardly releasing a mobile app for your brand will likely yield negative results. Instead, it’s best to follow these handy tips to make your app development endeavors worthwhile.

1. Increase Brand Awareness With A Quality Native App

Sadly, the mobile app stores have too many cheaply done, low-effort, and redundant apps. Users will often download apps that pique their interests, try them out, and eventually delete them. And what’s worse, most of these apps won’t get downloaded again in the future.

Obviously, as someone that wants to grow brand awareness, you don’t want such an outcome. So, how do you go about developing a mobile app that will do your brand justice?

Start by creating a native app that will run smoothly on Android and iOS. And while it costs more to develop a native app versus a hybrid app, your users will appreciate the better performance your app will deliver. Another benefit of releasing a native app is it will have a native UI that corresponds with the target platform’s guidelines and specifications.

2. Focus On UI Design And Usability

Your app must have an attractive and easy-to-navigate UI, as you want it to appeal to users while not frustrating them. After all, an ugly and unintuitive UI makes it harder for users to navigate the app. And this is usually a tell-tale sign of a low-quality app, which will reflect poorly on your brand.

Then, ensure that the design language of your app is on-brand. So use color schemes, graphic design, images, fonts, logos, and patterns associated with your brand for your UI. Ultimately, you want users already familiar with your brand to ‘feel right at home’ once they run your app.

Also, you want users to quickly associate your app with your brand by having a cohesive design language. The cohesion must be so strong that when you release other apps, users will instantly make the connection by simply looking at a screenshot of your app on social media or in the app store.

3. Grow Brand Awareness And Increase Retention With Push Notifications

Push notifications are a powerful tool that every savvy brand should utilize. Users love having announcements and content delivered that’s tailor-made for them.

For example, you’ve created a food delivery app meant to serve customers of your pizza brand. But to engage these customers, you offer them discounts on pizzas they’ve bought before based on their prior purchase history. And to keep them hooked, you provide them with pizza eating and making tips and run contests at a regular cadence. 

The beauty of push notifications is that they’re relatively easy, cheap, and quick to set up. And if users know that they’ll be receiving discounts and handy tips via upcoming push notifications, they’re more likely to engage with your app and keep it installed on their smartphones.

In Conclusion

Increasing brand awareness can and should go hand-in-hand with creating quality native apps, implementing UI design with usability in mind, and using push notifications. Contact NS804 today to learn how we’ll help you develop phenomenal apps that will help grow your brand!

Intro to Android App Development

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Android is a reputable computing platform that is based on the popular Linux operating system. The initial android version hit the market in 2008 in the form of a mobile phone platform, at a time when the most popular mobile phone was a Blackberry, when Apple was making waves across different sectors.

For over ten years since it was first released, Android has effectively earned the most popular operating system by several measures. Despite the flashy brand and unmatched capabilities of the popular iPhone platform, Android global shipments meaningfully outpace Apple’s offerings – a clear indication of the potential of Android in the OS market.

Learning Android app development may seem like a daunting undertaking, but it can bring a world of possibilities, especially if done well and diligently. You can create the next “hit app” that will change the way we interact or work. By learning android app development, you could gain some skills that could land you a great job, or develop a tool that you can use to improve your workflow.

So, let’s jump right in on how you can develop an Android app.

  1. Download the tools you need for android app development

Firstly, you need to create your development environment. This is to ensure your desktop and workstation set-up support your android app development goals. For that, you will require Android SDK and Android Studio. Luckily, the two come packaged as a single download, and you can always access it anytime.

Android Studio is an integrated development environment IDE. This is essentially a platform where you can enter your code (primarily Kotlin or Java). It’s where you access all the necessary tools for development. Android Studio allows you to access APIs and libraries from the Android SDK, thereby giving you unlimited access to native development functions of the Android OS.

  1. Start a new project

Once you have successfully installed Android Studio on your desktop, now it’s time to initiate a new project. While this is a straightforward process, you will need to make some serious decisions that will impact your android app development journey going forward.

Go to File>New>New Project you will select a Project Template. The template defines the UI elements and the code present in your application when it loads.

  1. Kotlin vs. Java

One of the critical decisions you’re going to make as an android app developer is whether you will learn Java or Kotlin. Both languages are officially supported by Android and Google Studio, but they have some distinct variations. Google has supported Java for the longest time. It’s what developers have been leveraging to craft Android apps for decades.

  1. Minimum SDK

Additionally, you will need to consider your minimum SDK. This refers to the lowest version of Android that you want your app to support. The lower the SDK, the highest number of audiences or users that your app will target. Kindly keep in mind that there is a relatively lower adoption rate for the latest Android versions, so sticking to the latest Android version will prevent many users from trying your android creation.

  1. Familiarize yourself with the files

You’ll be baffled by the large number of files when you try android development. When you load Android Studio, you will be surprised at just how many different types of files there are. There are different files, multiple code layers, folders, and many more. This new realization would be miles away from the single blank file you’re used to working with QBasic or Python.

  1. Test your app

The first thing to do when familiarizing yourself with any new programming language is to create an application that says, “Hello World.” Thankfully, this is an easy step in any development exercise. If you look at the XML, you’ll notice a small label that reads: Hello World!

Learning Android App Development

When embarking on your first android app development project, remember that the key is not to learn all of Android app development but to set your sights on a realistic first app development project. You will keep learning as you add new features and as you try new things. Having a goal will keep your learning process focused and structured. And before you know it, you’re an expert.

Creating An Enterprise App That Focuses On Security And Compliance

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Building an enterprise app that’s secure and compliant should be the priority of every serious developer. Users need enterprise mobile apps that won’t leak sensitive information or be at the mercy of hackers. We’ll briefly touch upon why security and compliance should never be an afterthought.

1. Why Security Matters In An Enterprise App?

Nowadays, many enterprises use collaboration apps that allow their employees and remote teams to get work done. A few examples include Google Docs, Slack, and Trello, which are cloud-based SaaS (Software as a Service) offerings. Furthermore, these apps make life easier for IT managers since they no longer need to maintain and manage their own servers.

While a typical enterprise app offers convenience, it’s not entirely secure. Hackers love to target small or large enterprises through their collaboration apps. For example, a savvy hacker can launch a phishing attack via an enterprise’s messaging app instead of relying on email. And since employees trust communications within the company’s messaging app, they’ll likely click an URL or download files containing malware or malicious code.

The malware may contain a keylogger, which records user keystrokes such as login passwords and sends them back to the hacker. Thus, the entirety or part of the company’s online infrastructure will be compromised. The hacker can now steal valuable company information, install viruses, launch a ransomware attack, and that’s only the beginning. That’s why all applications, including enterprise mobile apps, should have enhanced security features from the get-go.

2. How To Ensure Enterprise Mobile Apps Are Compliant?

With 38% of iOS mobile apps and 43% of Android applications having high-risk vulnerabilities, it’s time for developers to take security seriously. The most common problem is insecure data storage, which puts correspondence, financial data, passwords, and personal information at risk.   

So how should you tackle enterprise app development with security in mind? You’ll need to focus on the client-side since 60% of vulnerabilities are found on the client, and 56% can be exploited without administration rights. 

Look at your insecure interprocess communication (IPC) and reduce its usage. And don’t use third-party keyboards in your enterprise mobile apps, as these can leak sensitive information, such as user passwords. Finally, mask sensitive on-screen information with a custom background image or filter.

3. Why Should You Use A Professional App Development Company?

Don’t make the mistake of trying to build your enterprise app for free. While there are many app builders and resources to help you make an application, you won’t get the desired result. You may not complete your app, or if you do, it may cost you more than anticipated. 

Whether we like it or not, enterprise app development is a serious endeavor. You’ll need to work with a professional app development company that will deliver an app that functions properly and meets all safety criteria. Contact us today to learn how NS804 can help you build secure enterprise mobile apps.

Four Things Your Enterprise App Is Missing

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Four Key Components Your Enterprise App Needs

The beautiful thing about baking is that almost all of the recipes already exist. All you have to do, then, is follow the recipe. And with a little patience you’ll then be eating sweet treats and feeling like Betty White in no time. This is the glory of a template. The baker knows the ingredients, knows the ratios, and because of their knowledge they can alter the recipe in other ways. Understanding the key ingredients of a successful enterprise app will help you and your company in updating or developing your enterprise apps.

Designs, Trends, and Visuals

While this may seem a little frivolous, the contrary is true. Having an updated look, feel, and function to your enterprise app is vital to your employees everyday operations. Again, this might seem a little silly at first, but it’s quite logical when examined. Over the course of the last couple decades our brains have become programmed to think and operate in a certain way. As such, leaving enterprise apps outdated forces employees to think in an outdated and inefficient manner. This, in turn, results in a slow and inefficient process within your organization.

Non-Integrated Solutions

This goes hand-in-hand with the point about above about outdated legacy systems. Outdated enterprise apps further hinder your business practices by limiting your ability to integrate them with more modern-day solutions that are common to the modern market. This leaves your company at a significant disadvantage compared to your competitors.

Not only that, but updating your enterprise app to be more compatible with modern day solutions will boost your business. You’ll see an immediate increase in efficiency, as your entire operation will be streamlined and optimized.

Compatibility Across Devices

Compatibility is always a focal point in app development. Making sure that all users, no matter what device they prefer, have unthrottled access to your application is vital, especially in a business setting. This is because, in a remote business context, your employees may have any number of personal devices from which they’re accessing work.

Making sure that your app is accessible from both android and Ios devices is a vital step. You want to make sure that any and all users are able to successfully use your application. Accessibility is a huge piece in that puzzle.

Offline Work Capability

This is another key ingredient to building a successful enterprise app. Sometimes employees need a place to flush out their ideas. Some scratch-paper, so to speak. Including some offline-access functions in your enterprise app will allow users the privacy and freedom they need to work out their latest inventions and innovations. Without the prying eyes of team-members and co-workers.

This also allows for your employees to test out new formats, or try new formulas in their spreadsheets before making them live, or sharing their trials; further allowing the success of each individual in your company.

Wrapping Up

Having a comprehensive and modern enterprise app is now vital for most businesses. Especially in the new remote economy. For more information on developing or updating an enterprise app for your business, visit NS804. NS804 is the premier place for the everyday app developer.