Tag Archive for: Mobile Apps

Transitioning to Apps? Tips for Training Employees

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The Technology Adoption Model TAM answers perhaps the trickiest question about tech adoption: why are employees reluctant to adopt technology or unwilling to partake in new technologies?

Based on documented research and empirical evidence, two factors propel people to adopt new technology: perceived usefulness and ease of use. People adopt technologies if they perceive them as handy and easy to use. Your employees are likely to adopt mobile apps if they perceive them as useful or easy-to-use.

So, when deploying a new technology that’s complex or sophisticated, you’ll find that your employees are somewhat reluctant to adapt or learn. While the ever-evolving and improving access to new technology, including mobile apps, is critical for businesses, it’s frustrating for employees.

The key is knowing how to train and equip your employees with the right skills. So, if you’re transitioning to mobile apps, here are some tips for training your employees.

Tips for training employees:

1. Trainers need to know the mobile apps themselves

A vital part of successful change management training is equipping trainers with the relevant skills, knowledge, and proficiency. Your employees cannot excel in mobile app training if the trainers are not competent in handling this transition.

So, in conducting an organizational-wide overhaul of mobile app training, ensure that your trainers are competent professionals proficient in high-end software and best-in-class hardware.

2. Make training a priority

A majority of organizations assume that by asking their employees to reserve time off and learn new software, the employees will automatically alter their schedule in favor of education or learning.

The truth is that employees will forgo learning in favor of their daily work. To succeed in a solid change management training plan, you must allocate the resources and time required for employees to learn.

Make learning a priority by ensuring that the training program is carefully packaged, well-designed and comprehensive in its reach and scope. In addition, offer incentives for the training by conducting tests and rewarding the winners. Incentives will encourage active learning and training.

3. Set realistic deadlines and roll-outs

It’s crucial to set clear and realistic deadlines on project deliverables. Ensure that your employees understand the training aims and goals and meet the underlying course objectives.

For instance, if you’re training them on mobile app security, ensure they can spell out mobile security measures and implement security practices around mobile app use.

Engaging your employees to gauge their understanding of mobile apps is crucial in evaluating the impact of the training. In addition, when rolling out a new mobile app, ask your employees to download it and interact with it days before launching it.

4. Improve learner engagement

Last but not least, improve your learner engagement. That will help your employees appreciate your mobile app transition. Your employees don’t want to be stuck for hours learning how to download, deploy, or manage mobile apps.

Instead, they’re interested in what the mobile app can do in real-time. So, request your employees under training to order product(s) from the app directly and schedule deliveries. You can use these deliveries as incentives to reinforce the learning and training. You can introduce creative and exciting ways to learn, including active demonstrations.

NS804 – Transforming Your Mobile App Experience

NS804 offers custom-built mobile apps for businesses of all sizes and sophistication. Inquire from NS804 the solutions and offers they provide if you’re embarking on your next mobile app design project.

NS804 guides clients, organizations, institutions, governments, and businesses on mobile app design and development. We help clients curate the best-of-breed apps for their establishments, regardless of purpose, sector, or size.

And if you’re transitioning to mobile apps, we advise that you equip your workforce with the relevant mobile app training and education. The forever-changing mobile landscape demands that employees remain proactive to new solutions.

Contact NS804 for inquiries and solutions on mobile app design and development.

How Today’s Manufacturers Are Leveraging Mobile Apps

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The fourth industrial revolution or Industry 4.0 has transformed the otherwise legacy, archaic manufacturing environment. Today, mobile app development in manufacturing is making things easier, especially with the uptake of mobile technologies and faster internet infiltration rates.

The fact that consumers, markets, and supply chains are all connected using digital networks means that mobile apps will continue to be a priority in the manufacturing sector. Today, more than ever, the manufacturing sector is experiencing the benefits of mobile apps in driving productivity and optimization. In addition, mobile apps have reduced operating costs, improved efficiency, and enabled better field service.

Indeed, compared to other sectors, enterprise mobility is gradually becoming a top priority for manufacturing leaders. Regardless of the huge potential of Industry 4.0 to transform the traditional manufacturing set-up, few organizations are upscaling their efforts towards tech adoption.

Below we discuss how today’s manufacturing leaders are using mobile apps:

1. Integration with CRM software

Integrating your customer relationship management software with a mobile app helps you mobilize your interaction and communication with clients. This integration makes it possible to communicate with customers on the go. Communication is a major advantage since many manufacturing facilities and shop floors are large, and they require bikes and golf carts to navigate. Mobile apps promise new solutions and fresh capabilities in integrating with CRM software for streamlined communication.

2. Order fulfillment through real-time inventory

For time immemorial, manufacturers and shop floor workers have used hand-held devices to manage inventory. But today, tablet and smartphone technology let users, especially manufacturing leaders, use a single device to manage inventory, perform order fulfillment, send emails and attend virtual meetings.

The use of a single device for multiple tasks helps save on hardware and software costs. The real-time inventory and order fulfillment mobile app lets your procurement teams perform their tasks while automatically updating the database. In addition, it allows for order tracking capabilities and website updates.

3. Energy efficiency

One of the uses for low-code manufacturing is monitoring. In manufacturing, energy usage is a critical expenditure that affects time, resources, and throughput. Leveraging mobile apps is mostly used by manufacturers who are concerned with their energy consumption. These companies use these apps for the following purposes:

  • Monitoring regular energy consumption
  • Monitoring energy utilization
  • Plant, asset, and line analysis
  • Data collection and meter inspection

So, mobile apps are helping manufacturing leaders monitor their utilities.

4. Quality management

Industry 4.0 has ushered in exciting developments in manufacturing and beyond. For instance, low-code QMS apps manage quality in production floors. Low-code platforms and applications have unique flexibility. Low-code platforms help to incorporate tasks that are required to remain compliant with the changing laws.

In addition, QMS low-code applications can be integrated into content management systems. This integration helps track workflows and find documents for internal inspections and external audits. Thus, mobile apps are changing the face of manufacturing by helping manufacturing leaders track down their workflows and identify documentation for internal audits.

5. Production monitoring and management

Imagine you can program your manufacturing line or plant using a remotely located tablet or computer. With Industry 4.0, that’s possible. Manufacturing leaders must work with trusted partners to design automated workflows. New developments in machine metrics have shaped production shop floors, helping organizations leverage programmed instructions to control complex machine parts.

For instance, in computer numerical control CNC, programmed instructions run machine parts using the MTConnect language protocol. On the same note, mobile apps are being used to monitor manufacturing shop floors.

Indeed, if you’re meeting with a client to review and approve a manufacturing project, you can enter your product(s) specs and print-ready documentation and files on your device. Once you key in, the system beams the entered data to your IoT-enabled manufacturing equipment. By keying in this data, the manufacturing project can even be completed before you arrive at the manufacturing headquarters.

6. Real-time machine monitoring

Your manufacturing facility performance and productivity can be affected by a slight downtime. Therefore, your technicians must be quickly alerted when a piece of machinery or equipment goes down. In addition, mobile apps give you the ability to optimize the sensors you’ve installed as part of your IoT interface. By installing sensors and collecting insight and feedback using mobile apps, you can identify machines that require maintenance and repairs.

7. Increasing visibility

One way to increase the productivity of your shop floor workers is to obtain accurate information about their day-to-day activities. GPS technology enables manufacturing leaders to find employees and workers wherever they’re on the shop floor. Most importantly, you can ensure whether safety personnel are available in the manufacturing environment. The GPS technology further provides a detailed and accurate account of your inventory, enabling you to track product usage.

8. Equipment inspection

Ensuring that all your machines are inspected and checked is a sure-fire way of avoiding costly repairs and damages. It has become an issue that most manufacturers are investing in predictive maintenance. Predictive maintenance essentially uses condition-monitoring tools and sensors to observe and report on the nature and structure of a piece of equipment during its operation. Equipment inspection is becoming a reality with advanced monitoring tools that provide real-time reporting.

9. Employee productivity

Mobile apps make it easier for manufacturing shop floor leaders to monitor employee behavior and make modifications as needed. By using an app, you can track all employee movements and behavior and evaluate whether the employee’s conduct conforms to the company’s policy. Managers have remote, real-time access to everything, which is beneficial for occupational safety during plant emergencies. These statistics provide insight into how much time was spent on a single task and how many jobs were closed.

10. Resource utilization

By using mobile apps, managers can see everything going in and around the plant. Manufacturers have real-time access to sitting and moving inventory. This means that they can evaluate resource utilization and therefore make informed ordering decisions. In addition, better insight improves resource utilization. Managers can reconcile product orders and supplies and resource consumption or utilization.

11. Decision-making

Mobile apps offer faster, real-time access to accurate and reliable data. Faster access to verified information means that decisions can be made faster to improve the overall manufacturing process. And because mobile apps are easy and faster to use, they can improve the decision-making process. It’s important to note that utilizing customized mobile apps for manufacturing requires an initial investment. However, you must look at the long-term return on investment. Mobile apps foster efficiency and productivity, leading to creativity, innovation, and faster turnovers.

12. Automation

Automation streamlines workflows, especially in contemporary manufacturing environments. Automation software provides time and cost savings, eliminating human errors and improving overall productivity. Automation is becoming a critical element of the modern supply chain. Indeed, manufacturers are using low-code technology to automate process workflows and improve overall productivity gains.

The growth of modern manufacturing platforms has been facilitated by the rise of IoT technology like smart devices and interconnected networks. This automatically means more data streams in contemporary workplaces courtesy of interconnected IoTs. And to effectively tap into this data, low-code is being used to channel data and automate workflows to a central data repository. The repository is an enterprise resource planning system to perform data analysis and obtain actionable insights.

NS808 – Propelling Manufacturing Towards Digital Transformation

Manufacturers are endorsing digital transformation. For instance, 80% of manufacturers said they were ready to invest in new technology to improve their productivity gains. In addition, 91% of manufacturing leaders believe that data from people and machines will reduce costs and improve decision-making. And finally, 20% of manufacturers don’t share data either internally or externally, creating siloed manufacturing floors. Manufacturers must optimize mobile apps to streamline workflows and improve efficiency and productivity.

Contact NS804 to leverage mobile apps on your manufacturing shop floor.

What’s Keeping You from Developing a Mobile App?

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Mobile apps have become quite mainstream following the explosion of m-commerce and the dwindling reputation of e-commerce. Nowadays, organizations are already coming to terms with the fact that mobile is a game-changer, following the rising popularity and uptake of mobile apps.

Unfortunately, despite the rising significance and popularity of apps, few organizations are considering this frontier. Already, mobile apps contribute billions of revenues and turnovers to leading retail brands like Amazon and Walmart. But despite this potential, not all businesses and brands are ready to upscale their mobile app adoption efforts.

So, what’s keeping you from developing a mobile app?

1. Brand awareness

Today, more than ever, organizations are tapping into strategic digital marketing. An important part of this effort is to endorse rigorous, cross-platform marketing and outreach approaches, including mobile apps. A clear benefit of mobile apps is building a strong brand awareness alongside your other marketing initiatives.

Evidence has shown that while traditional advertising and outreach approaches struggle to keep your brand at the top of the mind of consumers, digital outreach puts your business at the fore and the center of mobile screens. The growing phone ownership alongside higher internet infiltration rates has led to the rapid uptake of mobile apps.

2. Customer engagement

There are ways to increase brand awareness and brand engagement with a business. For instance, email marketing is a tested-and-proven approach, and so is social media. But none of these is as personal as push notifications. So, a mobile app ensures that you can ping your customers with a push notification that brings products to their attention. Mobile apps represent ways of directly connecting with customers at a personal level.

3. Cost-savings

Increased brand awareness and more sales are what most brands are after. Regardless of whatever sector you’re in, increasing the sales of products and services is what will ultimately lead to business success. Luckily, mobile apps can help enterprises seeking increased sales, revenues, and higher turnovers. Studies have shown a strong correlation between mobile app adoption and sales. Users who use mobile apps are strongly inclined to purchase from m-commerce stores. Thus, enterprises and brands endorsing mobile apps experience higher sales and revenues.

4. Better customer service

Customer relationship management is the lifeblood of customer retention. Organizations that invest in better customer relationship management systems, including cloud-based data management systems, automated response systems, and call centers achieve efficiency and scalability. Most importantly, these organizations can connect and interact better with their clientele, increasing the chances of repeat business.

So, if you’re looking for a revamp of your customer relationship management, a mobile app would pivot you for success. Alternatively, you can design a mobile app that integrates seamlessly with your enterprise resource planning systems, streamlining operational workflow and meeting productivity targets.

5. Competitive positioning

Running a small business is never easy. You need every advantage to compete with big boy brands by ensuring brand awareness and customer satisfaction. Designing and deploying a mobile app lets you offer the same advantages as popular brands. You get to compete at the same level. Creating a mobile app offers you similar benefits that reputable brands enjoy with mobile app development.

Contact NS804 to kick-start your journey towards mobile app adoption.

What Makes a Good UI Design

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The user experience is the most common front-end, interactive feature in any app, website, or dashboard. The user interface supports all human-computer interactions.

The user interface provides a navigational platform to control software. Think of a user interface as an application programming interface that links users and a computing system, the back-end.

Although a user interface can take many forms, it accomplishes two fundamental purposes:

  • conveying information from users to machines
  • conveying data from machines to users.

The most important features of a great user interface design are:

1. Simplicity

Simplicity is the centerpiece of any navigation. Easy navigation depends on a highly simplistic user interface. So, the user interface design must be succinct: it must communicate the most with the least. The designer must ensure less navigation and fewer mouse clicks to accomplish any app or website task. It’s important to add new features only if they’re essential and bring substantial value to the application.

2. Consistency

Your user interface must deliver consistent browsing and search results. Consistency achieves stability and eliminates ambiguity and information chaos. Designers should apply size, typeface, and style conventions to screen components to improve readability and learning.

3. Intuitiveness

Intuitiveness is the most important detail of a great UI design. Intuitiveness means that users can easily learn your interface and quickly pick it up. Intuitiveness implies the ability to get accustomed to your app’s interface, element spacing, and overall layout. Intuitiveness means something that can be understood easily and applied with ease.

4. Familiarity

Familiarity is a critical feature of a great UI design. While many designers aim to create intuitive designs, few stop to ask themselves what does an intuitive design mean? Well, intuitiveness means making things understandable and easy to remember. Creating a great user interface concerns familiarity. Designers must aim to create apps that deliver personalized user experiences. Aiming for familiarity will reinforce your app design.

5. Responsiveness

A great user experience must be responsive to users’ needs. Today, most website visits come from mobile endpoints, which is surprising given that it’s convenient to leverage an Android or an iPhone. You encourage users to visit your website frequently and stay longer by having a mobile-responsive interface. Responsiveness is about reducing the latency time and offering a rewarding experience.

6. Clarity

Clarity is an important element in the user interface design process. Clarity signifies that you know what you’re doing and that the interface or platform your users leverage is trustworthy. Achieving clarity in user interface design involves consistency, truth, and simplicity in your messaging. If you aim for consistency, it’ll be simple for users. In addition, if you eliminate ambiguity and incorporate only relevant elements, your interface will be rewarding.

7. Attractiveness

Attraction is about aesthetic appeal. Attraction concerns making elements and layout appealing for prospective and existing users. Attractiveness aims to make the site enjoyable and thrilling to navigate. You can make your site or app efficient, simple, easy to use, and concise – but it will only do well by making it attractive. Your clients or prospective users will not only use a stirring interface; they will look forward to using it once again.

Contact NS804 to achieve a great UI design.

5 Myths About Mobile Apps for Business, Debunked

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Mobile apps are marking a new frontier in the digital mobile revolution. The penetration of smartphone devices alongside internet infiltration extends limitless opportunities for mobile users.

Already, the mobile app uptake is on the rise accounting for over six billion mobile app users globally. Because of the rising popularity of mobile apps, organizations are gradually upscaling their uptake and streamlining their operations through mobile apps.

Below we debunk five myths surrounding mobile apps for business:

1. Mobile apps fall way cheaper than web

There’s a popular myth that mobile apps are cheaper to develop and maintain than web applications. This myth is because mobile phones are physically smaller devices and have less computing power than computers. Unfortunately, most people don’t realize that mobile app development is as complex as software development. Indeed, software developers collaborate with many professionals – designers, analysts, programmers, and data architects – to develop mobile apps.

2. Cross-platform app conversion is faster and nominal

Most clients assume that converting an app from iOS to Android and vice versa is a simple process. Unfortunately, they fail to understand that cross-platform app conversion is a complex, time-consuming, and strenuous process involving code rewrites and re-programming. Cross-platform app conversion is not an automated process; the programmer has to code from scratch.

3. I don’t need an app

Most users presume that their phones contain all information and applications they need. Unfortunately, this is not true. Today, we live in a world that’s interconnected and where everything is digital. For instance, things like communication, shopping, social interactions, entertainment, news, and education are being conveyed via the web. That automatically means that users must adopt applications that support these diverse functions.

4. Apps crash or slow down your device

Software crashes are caused by many things, including bugs, hardware issues, and viruses. However, things like outdated codes, malicious attacks, and hardware failures can cause delays and crash your device. . Regardless of the cause, poor app performance isn’t always a result of a poorly-designed app. Sometimes, crashes and slowdowns can happen because you installed a malicious app. It’s advisable to be vigilant for malicious apps disguised as add-ons.

5. Mobile apps don’t need promotion

Individuals and organizations do the hard work of investing in a mobile app but fail to promote it. Like any other product – a shoe, an electronic, a commercial building, an entertainment hotspot, or a new brand – an app needs to be marketed and promoted vigorously.

Proper planning and promotion are a must-have because of the stiff competition. It’s not enough to invest in your app and post it on a platform like AppStore or PlayStore. It takes an intensive investment to promote your app to the relevant markets.

For instance, an app like TikTok leveraged digital marketing strategies and worked with brand activation agencies to promote itself. Influencer marketing and public campaigns like FightTheDarkness, GarBaithoIndia, and Chipotle: Boorito Challenge are some of the earlier promotion campaigns by TikTok. Your app also needs rigorous campaigns and promotion to reach the right audience.

You can contact NS804 for mobile app development and promotion solutions.

The 13 App Ideas That Could Change Your Business

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Mobile apps have transformed many things, among them user browsing experiences and online shopping patterns. Mobile apps have reinvented business communications allowing businesses to optimize on financial and operational performance.

In addition, mobile apps continue to accelerate digital retail practices, especially as online retailers view mobile apps as a frontier in mobile commerce. There’s no doubt that mobile applications have dominated businesses, from small enterprises to large establishments.

Mobile apps continue to push boundaries in business process developments. So, if you’re looking to build your first app, here are some app ideas that could change your business.

1. Scan and Shop App

The “scan and shop” app lets users scan items they find physically so that they can order them online. The scan and shop app allows users to physically translate their physical shopping experiences to online. The app allows you to scan items and track them back online by images. This approach allows customers to buy products easily from online stores. Scan and shop apps allow vendors to add more features to make the app experience interesting. Businesses looking to transform their online shopping experiences can invest in scan and shop apps.

2. Mall Navigation

Although the Covid-19 pandemic saw shrinking mall spaces following social distancing measures in public areas (stores and malls), digitization has the potential to debunk this anecdotal talk with mobile commerce. Mall navigation apps will secure the digital maps of all the physical malls in a specific area, allowing users to locate specific stores in malls.

These apps allow shoppers to physically locate a store and use navigation to physically visit and shop. This app can navigate directions and maps, check restaurants, stores, bathrooms and locate parking spaces. So, if you’re a business enterprise or an individual running a commercial building, a mall navigation app is a must-have.

3. Restaurant Booking

Among the most hit businesses by the pandemic was the hospitality industry, hotels and restaurants being the biggest culprits. Luckily, the pandemic revealed that apps could bridge gaps in customer service through graphical restaurant reservations.

Nowadays, couples, families, individuals, and groups can use mobile apps to book hotel reservations. To what’s known as the graphical restaurant reservation, this booking app gives you access to a restaurant’s physical layout and general appeal. Graphical restaurant apps allow you to select your preferred dining spaces (and tables) for a specific time.

4. Supermarket Checkout

Supermarket checkout apps let users compare prices in different product categories. In addition, these apps let you automatically scan products and make purchases using e-payment gateway integrations. Integrated e-payment options provide improved shopping capabilities and superior experiences for prospective customers. Businesses can use this app idea to bolster online retail experiences.

5. Health Check-up and Food Planner

Health is a priority today more than ever. That’s why health insurance has skyrocketed in the last decade with rising emphasis on disease prevention and management. The health check-up and food planner app checks your health on a daily basis and suggests the meals that you should consume to remain healthy.

Health check-up and food planner apps incorporate temperature measures, body mass indices, blood pressure, body weight, and calorie count metrics. Collectively, these metrics can be used to boost your dining experiences, especially if you run a fast-food, groceries, hotel, tours and travels business.

6. Voice Translation App

There’s no doubt that business is about communication and agreements. In the contract management process, a central part of negotiation is establishing clear communication that supports all procurement needs. Businesses engage in “buy-and-sell” processes that often involve communication between people of different cultures.

A voice translation app understands the rising globalization and multiculturalism. This app responds to differences in languages, especially between employees, customers, professionals, and associates of different cultures. A voice translation app is a superior tool if you’re looking to foster communication in a multicultural workforce environment.

7. AI-Based Picture Translation

We all have challenges translating road signs, pictures, images, and signatures – especially when traveling to another country or exploring a foreign culture. So, just like Google Translate or Lens, an AI-based picture translation app allows travelers to translate pictures, texts, images, and objects. AI-based picture translation apps would transform business experiences, especially enterprises looking forward to transforming and reinventing how they communicate to multicultural audiences.

8. Criminal Alert App

Businesses in warehousing, logistics, and procurement definitely need a guaranteed security solution. A criminal alert app is embedded in warehousing computers, personnel devices, and procurement endpoints to detect any anomalies in inventories. A criminal alert app is important for monitoring inventory inflows and outflows, and monitoring warehousing activities. This app provides end-to-end visibility to procurement processes, enabling store owners and warehouse floor supervisors to keep track of inventories.

9. Exam Study

Virtualization is changing traditional education with online distance learning opportunities. New learning platforms such as Coursehero, Coursera, Doordash, and Quizlet are at the center of traditional learning transformation. Already, schools are implementing software and adopting technologies to support this transformation. In responding to this shift, businesses in education and higher learning sectors may consider investing in these apps.

An exam study app is a virtual study app where students can meet virtually and revise for upcoming exams in a particular discipline. By using exam study apps, learning can be facilitated using discussions, study tools, and study materials. This app would definitely be a win for enterprises in research, academia, higher and Montessori curriculums.

10. Call Recording App

Cybersecurity is a rising issue in enterprise security especially with the uptake of digitization solutions in business processes. Unfortunately, despite the significance of cybersecurity in today’s online shopping, most customers still fall victims of phishing and spam calls.

Most businesses are investing and downloading call recording apps so that when they’re harassed by scammers, they can record, save and share the audio file with anyone. This app is critical for all enterprises that want to share scamming and phishing audio calls to internal personnel as a measure against cybercrime.

11. Tip Calculator

The tipping culture is forever changing and affecting businesses differently. This app has a calculator that allows faster entry of food bills when you’re dining with friends and family and you want to split the bill. The tip calculator calculates the total amount to tip. This app is a critical component for hotels, restaurants, and businesses in the hospitality sector where tipping is nigh.

12. Sell, Buy, Rent Apps

The sell, buy and rent app is just like the Facebook app but with added functionality. This app lets users hire products online, buy or sell. Apps like Airbnb, TripAdvisor, Expedia, Vrbo, and Plum Guide let you hire properties for a specified duration. However, a sell, buy, or rent app allows active customer-buyer engagements, facilitating property and goods transfer either through buying or renting out.

13. M-Commerce Apps

Mobile commerce, popularly referred to as M-Commerce, refers to shopping on a mobile device, especially a smartphone, tablet, or wearable. The future of m-commerce is bright with customers turning to mobile shopping solutions. This means that for forward-thinking organizations, a simple m-commerce app can put you ahead of competitors.

Mcommerce allows you to operate contactless ordering and delivery applications. This improves the entire customer service experience by using innovations such as virtual reality, artificial intelligence, and mixed reality. For instance, virtualization and mixed reality allows shoppers to try out new outfits before purchasing. That means that malls and fashion retailers must look at Mcommerce apps as the next frontier in retail fashion.

Contact NS804!

There’s no doubt that a superior digital retail strategy combines an intuitive, user-friendly digital store and a fully functional website. However, mobile apps are complementing digital retail strategies especially with the accelerated uptake of mobile solutions. Rising adoption of smartphones and infiltration of internet connectivity continue to define new shifts in mobile app adoption.

Contact NS804 to transform your business with intuitive mobile applications.

Ecommerce and Apps: Should You Consider It?

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A critical facet for any e-commerce business is a well-designed and optimized online store. Nevertheless, despite the emergence of mobile applications in modern-day digital retail, most retailers still wonder whether they need to adopt a mobile app to accompany their online stores.

Google published research showing that 56% of smartphone users were highly involved in online retail. According to Google, 58% of smartphone users check prices, monitor trends, view customer responses, and evaluate client feedback. Most smartphone users were also involved in product and review comparisons and even buying products.

Further statistics revealed that 66% of smartphone users made online purchases once a week. For most smartphone users, online purchases were made by phone as opposed to desktop devices. The prevalence of mobile apps is driven by the accelerated adoption of smartphone devices, alongside higher internet penetration rates.

Therefore, although retailers are wondering whether to uptake mobile apps to complement their digital retail efforts, it’s important to remember that users first view products on their smartphone devices before making purchases on desktop PCs. Most importantly, with the emergence of highly optimized apps, making online purchases via apps is becoming more streamlined, making mobile apps the go-to option in the e-commerce marketplace.

So, here are the top reasons you should consider e-commerce and mobile apps.

1. Loyal audiences

One of the greatest benefits of an app is the ability to build loyalty with the targeted audience. 67% of online buyers prefer apps offered by their brands and companies according to data by Adobe. These statistics clearly show the impact of digital platforms in reinforcing customer and brand relationships. But how do you encourage your targeted audience to download and install your app? Well, focus more on the user interface and user experience and offer better discounts and more attractive deals.

2. Faster buying process

Traditional brick-and-mortar stores have longer queues that point to a slow check-out process. Traditional check-out processes in brick-and-mortar stores are responsible for higher customer service costs, delayed check-out processes, and may inhibit customer retention. Luckily, the emergence of mobile apps has simplified the purchase and check-out process. Ecommerce mobile apps come with a payment gateway functionality that allows app users to purchase products and services from authorized vendors. That ultimately facilitates a faster buying and a timely check-out process.

3. Product listing

Product listing is a critical aspect of any e-commerce process. A product listing is what the customer sees when they search for a product online. For sellers, product categorization is one of the greatest benefits of e-commerce. Sellers can use categories to streamline the ordering and purchase process, allowing fewer errors in procurement and supply chain processes. One advantage of e-commerce is that customers can add products, product categories, product descriptions, images, pricing, and delivery date. Product categorization allows vendors to inform customers more about the product, allowing buyers to know what retailers have.

Product listing best practices:

The following are the tips and tricks of product listing and categorization:

  • Maintain image dimensions
  • Use a high-quality image resolution
  • Provide multiple viewing angles for your products
  • Use lipsticks when displaying or showing multiple product views
  • Consider UX-design and UI-design that facilitate a 360-degree product view.

Customizing your product listings makes them appealing and attractive, enhancing your chances of online retail success.

4. Improved marketing communication

Marketing is principally about communicating and educating prospective clients. Marketing outreach targets educating users and prospective customers about the benefits and drawbacks of products or services, including the drawbacks of competitor products. Mobile apps and eCommerce platforms act as central communication platforms, providing insight and knowledge to customer and client groups.

An e-commerce mobile application provides a communication channel for different stakeholders, including clients, prospective customers, and brands. This communication acts as an avenue for brand positioning and marketing excellence. So, complementing a mobile app with an intuitive online store helps deliver superior marking and outreach.

5. Efficiency

The intuitiveness, user-friendliness, and accessibility of mobile apps render them ideal for many customers. Today, online shoppers are leveraging mobile apps to streamline their purchase and procurement processes. And even though you might incur a substantial sum developing a solid app, be assured that it will generate incomparable value within a short period. A well-designed app with superior functionality has unmatched potential for long-term value. Apps’ overall functionality delivers superior performance, enabling businesses to be more agile and efficient in their routine business processes.

6. Reduced response time

Vendors and customers want a rapid, time-to-value service. A mobile app is smooth and streamlines the purchase process, saving time and money in routine check-out processes. The response time for mobile apps is considerably less than for web platforms or websites that retrieve data quickly. So, e-commerce stores with mobile apps are well-positioned to serve customers faster than online stores without complementary apps.

7. Personalization

E-commerce platforms and mobile apps have many opportunities for personalization. That’s because retailers can understand and use customer shopping patterns to build more personalized retail experiences. If personalization is well-planned and combined with push notifications, it can deliver superior marketing campaigns that touch the hearts of shoppers. E-commerce platforms and mobile apps provide retailers with countless opportunities for shoppers to connect with brands. Customer connection is reinforced through a solid personalization approach, providing retailers with fresh opportunities to revamp their revenues.

8. Multiple payment options

The emergence of the fourth industrial revolution has transformed the online shopping experience. The emergence of IoT, artificial intelligence, data analytics, big data, and blockchain has helped transform the digital marketplace. Nowadays, with digitally secured cryptocurrencies like Bitcoin, Ethereum, Doge, Binance, or XRP coin, you can access limitless retailers. Cryptocurrency provides shoppers with numerous payment getaways, streamlining the online shopping experiences for millions, if not billions of online customers.

9. Customer relationship management

Customer relationship management is an evolving field of marketing. Customer relationship management is concerned primarily with building lasting relationships with customers by understanding their changing needs and responding accordingly to these shifting priorities. Long ago, brands and organizations approached customer relationship management by obtaining written feedback and evaluating based on demand shifts.

However, nowadays, mobile apps have overhauled the entire CRM practice, with advances in chatbots and online communication portals that collect information and feedback at-a-go. E-commerce platforms first ushered in a new, innovative way for customers and brands to interact and share problems. Mobile apps reinforce this relationship, allowing brands to mine insightful, statistical shopping trends. Consumer insight drives better customer relationships, especially regarding customer inquiries, refunds, and payment errors.

10. Competitive positioning

The Covid-19 pandemic signaled the start of a new dawn. The announcement of the Covid-19 outbreak was accompanied by stringent social distancing measures, an effort to prevent the spread of a global virus. Unfortunately, new social distancing measures discouraged conventional physical meet-ups as shopping malls, hotels, restaurants, and public transport systems set measures to curtail physical contact.

These developments affected traditional shopping avenues and disrupted the office workplace. Businesses suffered blows due to shrinking purchases, and supply chains sustained bruises due to the collapse of the global market. Luckily, mobile apps defied the anecdotal narrative of an economic decline and beat the odds to become an alternative solution for retailers. Adopting mobile apps and e-commerce solutions provides a competitive advantage, allowing enterprises to respond to changing customer preferences.

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Therefore, as enterprises wade off this pandemic, it’s only wise to adopt with time by accelerating app adoption. For enterprises recovering from the pandemic, mobile apps offer an innovative way to ignite touches with prospective customers. There’s no doubt that mobile apps give a competitive positioning to enterprises adjusting to the post-covid digital marketplace.

Contact NS804 to optimize mobile apps and e-commerce solutions.

The 5 Features a Business Needs in App

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All businesses will need apps in the near future, whether you’re a fast-food vendor or a fast fashion store. Small businesses are already using apps to communicate to customers. Big boy brands are leveraging mobile apps for brand positioning purposes.

So, mobile apps are adopted differently by businesses depending on the scope and the size of their business operations.

The adoption of mobile phones alongside high internet penetration rates dictates new developments in smartphone usage. Already, mobile apps are ushering new frontiers in web experiences by offering chatting, browsing, and payment services.

Mobile apps are transforming legacy communication patterns by providing digital avenues for communication. A classic example is the chat apps: WhatsApp, Facebook Messenger, Instagram Direct, Line, Skype, and WeChat.

Research shows that mobile applications could generate up to $930 billion in revenues in 2023 alone. Already, shocking estimates show the power of mobile apps, reinforcing the talk of why it’s critical to get started with mobile apps. For instance, users spent over 3 trillion hours on mobile apps in 2021 alone.

The ever-changing face of mobile applications and the desirability of mobile apps to young demographics make it a target for tech-savvy enterprises. Most importantly, young developers are embracing application programming as a new frontier of mobile usability.

While apps are crucial in transforming legacy enterprises and shaping customer experiences, it’s critical to identify particular features that make apps desirable.

Important features a business needs in an app:

1. Usability

Usability is a critical consideration in any app development exercise. That means that developers must approach any mobile app development process with usability in mind. The app must be creative, simple, and easy to navigate. Most importantly, the app must focus on robustness and intuitiveness by incorporating the things people see in apps.

2. User-friendliness

Always aim for a user-friendly app design that’s simple to navigate and highly responsive. Navigation and responsiveness are the cornerstones of any successful app design work. Therefore, ensure that your business app is user-friendly and responds well to the evolving user needs.

Some tricks to make your app user-friendly include:

  • Focus on your target audience
  • Offer superior design
  • Prioritize user security
  • Optimize graphic and font size
  • Make wise use of push notification
  • Aim for intuitiveness

A user-friendly app is highly adopted and has higher retention rates.

3. Chat and call-back

Your business app must incorporate chat and call-back options. Business communication is forever changing, making mobile apps the go-to platform for business communications. Alongside emails, chatbots, and web portals, mobile apps offer a unique avenue for users, mostly clientele groups, to communicate and interact with brands.

4. Intuitive user interface

All apps must incorporate an intuitive interface, and proprietary, discretionary privacy. Users must own their information and privacy for apps to make meaningful sense to prospective users. The fact that enterprises are accelerating their app adoption efforts means that enterprises must find new ways to retain customers. One of these ways is by offering discretionary privacy solutions, including the possibility for privacy notifications in mobile apps.

5. Payment gateway

Payment gateway integration is a no-brainer for any business app. As a business owner, you are involved in the “money” business. That means that your services and products are sold or leased out to customers, making payment gateway integration altogether important. Therefore, a payment gateway is a critical feature of your business app.

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Other vital tips for business apps include:

  • User experience is your ultimate objective
  • Always aim to deliver a superior typography
  • Aim for smooth edges, soft app elements, and creative color
  • The logo is the centerpiece of your brand positioning. Keep it first.
  • Remember to keep users updated. Users must not feel lost.
  • Be accommodative in scope. Let your app encompass many features and functionalities.
  • Aim for an interactive design. You can do this by testing, fixing, and testing once again.

At NS804, we guide businesses in mobile app development.

Contact NS804 to get started on your business app development journey.

 

The 6 Best Apps for Businesses

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The best apps for businesses make it easier to handle everyday office and work tasks, whether working from home, in the office, or on the go. Business owners must remain agile and scalable to respond to changing business needs and evolving consumer preferences.

The rising adoption of mobile phone by users combined with increased infiltration of internet connectivity has forced enterprises to adopt digital technologies, among them online shopping capabilities.

Digital solutions are proving to be quite innovative approaches to targeting new customers and retaining the existing ones. This is precisely why mobile app adoption by businesses is on an unprecedented rise. While mobile devices certainly play an everyday role in our businesses and activities, selecting the best app for businesses can be challenging.

That is because you may want to have business apps that do multiple things: collect, store, and transfer documents across different devices and through different communication channels like wireless, wired, and Bluetooth. In addition, you may want an app that handles your enterprise resource planning activities, and one that responds well with your social media followers, mostly online clients and prospects.

In this article, we discuss the most important apps for small and medium-sized businesses. The best mobile apps offer superior functionality while also driving value and growth.

So, what are the best apps for businesses?

1. Microsoft 365

Microsoft Office recently rebranded to Microsoft 365 and is the best suite for small businesses. Microsoft 365 suite entails different apps that are powered with diverse capabilities. The apps include intelligent capabilities like ideas for Microsoft, Excel, advanced security features, teamwork, and real-time collaboration. Microsoft 365 allows licensed users to deploy the software to five PCs and MACs, five mobile devices, and five tablets.

Microsoft 365 boasts superior connectivity and productivity across your enterprise. The software contributes to streamlined knowledge because information can be shared through cloud document management. There’s enhanced mobile access anywhere and anytime, leading to productivity due to round-the-clock work. Intelligent process automation, and social capabilities, are some of the features that make Microsoft 365 a must-have for businesses.

2. Wave

Financial management is a critical function of any venture. The ability to oversee and manage your finances from anywhere is critical, and Wave gives you billing, invoicing, and accounting software for doing business mobile. This mobile app is designed to help entrepreneurs sync bank accounts, balance books, and connect to their bank accounts anytime and anywhere. Accessing cash flows anytime and anywhere is quite indispensable for a successful venture. That is why small businesses are using Wave as a money management solution.

The main leading features of Wave include:

  • Wave allows businesses and individuals to create and send invoices to anyone and from anywhere. You receive notifications anytime an invoice is viewed, paid, or due.
  • Wave allows you to set up recurring billing for regular or returning clients. Payment information syncs with the account’s function.
  • Wave provides a receipt scanning feature which means that you don’t have to keep paperwork. Once you scan financial documents or information using the app, Wave automatically syncs it with the account.
  • Wave makes it possible to create accounting reports showing losses, profits, cash flow, and sales tax.

Wave provides customized money management and billing solutions, enabling businesses to stay at the top of their invoicing and accounting tasks.

3. RingCentral Office

RingCentral Office is the best selection for businesses looking for a perfect phone system. RingCentral Office not only comes with lots of features and capabilities; it is affordable too. This app offers a cloud-based phone system built around business services. So, it’s fine to use RingCentral Office on any endpoint with a browser: tablet, PC, smartphone, and Apple iPod.

RingCentral Office offers some basic plans that include: a phone system and call management and phone rental options for desks and conference calls. But, it’s the pricing tiers that give RingCentral Office an edge over other phone management apps out there. RingCentral Office app combines multiple features at a fair price.

RingCentral Office further provides a contact center as a service and unified communications as a service, which means that it offers the enterprise experience for small and medium-sized enterprises. In addition, the app can deliver a communication platform as a service. It gives you access to a developer’s networks. That means that you can use any APIs to customize and integrate your phone systems and other software in your business.

4. Avast Business Antivirus

With the increased adoption of digitized solutions comes the risk and threat of cyber-attacks. That is because attackers exploit the systems and networks that support critical business operations. One way to protect critical business systems is by using a trusted antivirus from a renowned developer and supplier.

Avast business antivirus delivers on its promise. This antivirus is an excellent endpoint suite that gives you various suites such as email protection, firewall, antispam, and antivirus for end-to-end security. When compared to the standard version, Avast business version provides Exchange and SharePoint protection and a plethora of tools for your servers. This software ranks as the best business software security solution for businesses.

5. Amazon Web Services

Amazon Web Services AWS is the world’s most adopted and renowned cloud platform. AWS has over 100 fully-featured services from different data centers. AWS offers strong computing power, database storage, and content delivery to help enterprises scale exponentially. Amazon Web Services runs applications and web servers in the cloud and thus hosts dynamic websites.

The benefit of Amazon Web Services is that it’s easy to use. This cloud platform allows vendors and application providers to securely and quickly host their apps, whether using a new SaaS-based app or an existing app. In addition, the AWS is flexible that enables you to select the operating system, database, and web programming platform. Amazon Web Services further boasts of its cost-effectiveness, security, reliability, and scalability.

6. Square

Square is a point-of-sale POS app that enables businesses to streamline their sales activities. Square is designed with superior functionality allowing you to ring up customers and close sales in minutes. Indeed, the best point-of-sale apps like Square can be customized to fit your business needs and industry requirements. Restaurants, for example, can use Square for table management and kitchen coordination activities. Retail stores, on the other hand, can use Square for its diverse retail management functions.

What’s crucial is that Square is easy-to-use and provides superior functionality and a clear interface. The Square company offers transparent and fair pricing. The app is mobile-friendly and works collaboratively with Androids, iPhones, and iPad. For small and medium-sized enterprises that don’t need advanced functionality, Square has a free trial plan.

NS804 – Developers of Best Mobile Apps

NS804 is an app development company with years of experience in app design, development, and maintenance. NS804 talented developers can help you design your app from inception to completion while enabling you to enjoy smooth, advanced functionality and scalability. NS804 development team optimizes your app’s functionality and delivers best-in-class app functionality.

NS804 can surely help you ace your next mobile app development project with a diverse specialty in android app development, IOS app development, app store optimization, UX/UI design, and minimum viable product MVP development. And with our cost app calculator, you get to know exactly how much it will cost to develop a new app from scratch.

Contact NS804 for the best mobile app development solutions.

iOS Vs. Android: Which To Use?

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When choosing the ideal mobile platform, we often jump into the common iOS Vs. Android debate. And that’s not necessarily a bad thing, as we should attempt to weigh the pros and cons of these two leading platforms.

But we know what some of you may be thinking: it’s a done deal, iOS is the better platform, and we should move on. After all, it’s no secret that iOS is the slicker and more user-friendly platform with many satisfied users worldwide. However, it’s wise not to rush to conclusions without investigating the Android platform rigorously.

Due to the open nature of the Android platform and the need to support devices from different manufacturers, the user experience isn’t as polished as on iOS. But Android presents developers and users with a few advantages unique to the platform. 

The ability to distribute and sideload apps on Android outside of Google Play is a boon for enterprises and open-source developers. Unfortunately, the same cannot be said about iOS, as Apple prohibits sideloading and app distribution outside the App Store.

Another benefit of Android is the sheer size of its global market share, which stands at 69.74% as of January 2022. And that’s not surprising considering the wide availability of cheap Android devices that appeal to users in developing countries. So, it’s an important platform that no developer that wants to target a global audience can ignore.

But there are many more considerations in the iOS Vs. Android debate that we need to look at in more detail. Below, we reveal what those are and how they may impact your choices as an app developer.

iOS Vs. Android: Don’t Allow Fanboyism To Influence You

We all have biases, and these often influence our choices in life. But these biases may prove detrimental, especially when making crucial business decisions. As an appreneur, developer, or business leader, you need to think clearly about the types of apps you plan to make and what platforms you wish to target. 

In most cases, the answer is simple: you will likely target both Android and iOS. But there are situations where you should target a single mobile platform. And the mobile platform that you ultimately choose should align strictly with your business goals.  

So what does this mean exactly? Ideally, you want to maximize the reach of your app by targeting the platform where it will likely find its target audience. 

Thus, your decision-making process should consist of reliable mobile platform statistics and rigorous research of your target audience. This may sound like a lot of work, but it’s well worth the effort to maximize your app’s success.   

And the last thing you should ever do is base your decision on platform fanboyism. Perhaps, you love Apple and all its products and can’t wait to develop an app for iOS. Or you’re the proud owner of high-end Samsung Galaxy smartphones and only want to target Android.

No matter how much you love a brand or product line, don’t allow this to cloud your judgment. Instead, put the interests of your business and users first!

1. Foldable Devices

The introduction of Microsoft’s Surface Duo and Samsung’s Galaxy Z Flip & Fold devices have revolutionized the smartphone space. And that’s because the additional screen real estate helps enhance productivity. 

Consider how much better apps such as Office 365 or Trello work on foldable phones than they do on standard smartphones. Users now have additional workspace to get work done far more efficiently. And that’s because they won’t need to scroll as much as they would on non-foldable devices.

So if you’re developing a productivity app that targets foldable devices, you’ve only got one choice — Android. Currently, Apple hasn’t released any foldable iOS devices, but they have announced the iPhone Flip. But there’s no set release date yet, though it’s speculated for a 2023 or 2024 launch.

2. Hardcore Gaming

Both Android and iOS are excellent platforms for gaming, especially for casual pick-up-play titles. But in recent years, there’s been an emergence of hardcore mobile games and gaming smartphones. 

Manufacturers such as Razer have been instrumental in pushing forward powerful devices that utilize high-end components. And that’s resulted in their devices featuring impressive GPUs and high refresh rates reaching 120Hz and beyond. Given their proficiency in manufacturing powerful PC gaming laptops, much of that know-how has gone into their Android devices. 

But what does all this mean for mobile gaming? Firstly, this shows that the mobile gaming market has matured significantly, as users crave experiences close to those found on PCs and consoles. And secondly, it’s the Android platform leading the way in hardcore gaming device choice and titles. 

However, this doesn’t mean you shouldn’t release a hardcore game on iOS. But you’ll need to target Apple’s flagship smartphones, as these have the specs capable of powering intensive games. And that’s a limited market segment given the high cost of these flagship devices.

3. Marketplace Diversity

When it comes to iOS, there’s no marketplace diversity as users can only download apps from the App Store. And from a user’s point of view, it’s great to have one convenient and secure place to get hold of apps. 

But things are different on the Android platform. Users can download from several stores, such as Google Play, Amazon Appstore, APKPure, Aptoide, and F-Droid. Furthermore, Huawei AppGallery and Samsung Galaxy Store cater to those using devices from the respective manufacturers. 

And given that it’s a relatively simple process to sideload apps on Android, there’s no need for an app store. Any developer can distribute their Android apps directly from their website or another channel.

The freedom to distribute apps in such a manner should appeal to developers that create custom apps for enterprises. Or even enterprises that want to install their in-house apps on employee phones without relying on any app store.  

4. Security Considerations

If you’re developing an app that needs to be on a more secure platform, then iOS is a good choice. Due to the closed nature and tight integration of iOS, it’s an operating system that offers higher security than Android. However, this doesn’t mean that iOS is hack-proof or not susceptible to malware and viruses. 

And given that Google and Samsung have gone to great strides to improve security, the gap between iOS and specific Android devices isn’t as wide as it used to be. But iOS still has an edge in the security department for the time being.

5. User Demographics And Engagement

Android enthusiasts may not like to hear this, but the hard truth is that iOS users are a lot more valuable. And that’s because iPhone users fall in a higher income bracket and spend more on apps. Not only that, but they also engage more with apps, especially in the entertainment and games categories. 

However, Google Play is where most new apps get discovered and downloaded at a higher rate. And generally, Android users prefer to download and engage with social apps such as TikTok. 

If you’re planning on developing mobile games or paid apps, iOS should be your first port of call. But if you’re launching a social app, you’ll find your audience on Android.

The Bottom Line

When we deliberate the iOS Vs. Android question, we’re often looking for an easy answer. We covered several of the most critical factors when deciding on a platform. And we pointed out where one outshines the other and where they’re almost equal. Therefore, you’ll need to consider all these factors and how they’ll line up with your upcoming app project. Contact NS804 today to learn how we’ll help you create stunning apps on either iOS or Android.