Tag Archive for: mobile commerce

App Commerce Trends of the Future

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The mobile app industry is thriving due to the high uptake of smartphone technology. The increased consumption of smartphone devices alongside higher internet penetration rates leads to a corresponding growth in mobile apps.

According to published statistics, there are 6.3 billion smartphone users globally. And if you factor in the 1.14 billion tablet users globally which are growing exponentially at a rate of 26%, you realize just how reputable and promising the mobile app market is.

In 2022 alone e-commerce sales are slated to exceed $430 billion. The e-commerce sector is growing as retailers respond to consumers’ increased uptake of smartphone devices and mobile apps.

So, retailers that want to maintain a competitive advantage must watch out for new trends that will define and shape the mobile app landscape.

Let’s take a look at some app commerce trends of the future.

1. Shopping via mobile apps

Credible statistics show that 72% of e-commerce sales happen on mobile devices, with 85% of customers opting for mobile apps for their day-to-day shopping. Evidence has shown that the continued adoption and the rising preference for mobile app shopping are due to the speed these apps function. Already, consumers are finding mobile apps speedier, agile, robust, and ultimately convenient.

2. One-click purchasing

One-click is a term first postulated by the world’s leading retail giant Amazon to mean ‘making all purchases with one click. One-click purchasing allows consumers to buy all products from a store without necessarily having to key in their personal or purchasing information.

You only have to click and all information keyed in including:

  • Billing address
  • Shipping address
  • Credit card number
  • Email address
  • Card verification number
  • Customer name

Retail outlets that use one-click purchase options allow customers to complete all purchases using data from previous purchases. So, you don’t have to key in all the personal and credit card information anytime you make a purchase.

Point to note: Although the one-click app commerce trend is a convenient option with many benefits, the biggest question is security. Consumers must remember that the one-click drift relies on an intermediary getaway payment system.

This intermediary getaway is PCI-certified, so your information is safe and secure. So, you don’t have to worry because there are sufficient security configurations to protect your personal and credit card information.

3. Social commerce

Customers are converging on social networking channels now more than ever before. Your customers, too, are always on social media – Facebook, Instagram, Twitter, LinkedIn, and many more. So, it’s easier for your product (or service) to catch their eyes on social media sites than on your website.

One of 2022 leading mobile commerce trends is using social media for mobile commerce. Brands and businesses are increasingly converting their social media following into actual sales by reinventing how they communicate to this social audience.

While many e-commerce enterprises have tried and succeeded, most enterprises find that converting social traffic into product sales is a conundrum. Navigating from a social media conversation or post to product sales appears an uphill task that requires remediation processes.

Luckily, the social commerce trend has come to solve this challenge.

4. Augmented reality

Augmented reality is one of the latest kids on the block in technology and user experience. Augmented reality continues to elevate the mobile commerce market by giving it a complete sensory experience.

Augmented reality allows users or viewers to virtually try on, personalize, and even fit products at the convenience of their homes or offices. In addition, consumers can augment the real world using real products while seated back at home.

The four key strategic benefits of augmented reality in shaping app commerce include:

  • Unique customer experiences. The first benefit of augmented reality in transforming mobile commerce is that it provides the best customer experience by blending both the physical and virtual worlds.
  • Eliminates cognitive overload. Have you ever tried repairing something by referring to a manual? Well, the process can be tedious and mind-boggling, especially considering that you have to refer to technical drawings or specifications to arrive at the desired outcome. Augmented reality presents information in easy-to-process digital snippets, sparing the user from processing complex pieces of information or data.
  • Heightens user engagement. When augmented reality first became popular, it was confined to gaming and entertainment. However, today, augmented reality has extended its use to many other applications that add tangible business value.
  • Competitive differentiation. It’s critical to differentiate yourself in a market where every seller offers the same products or a homogenous line of products at the same price band. Augmented reality lets mobile apps set themselves apart with creative campaigns and attractive snippets. The 360-degree visual and sensory experience offered by augmented reality sets most apps aside from their competitors.

There’s no denying that recent developments have revealed something exciting about us as humans. As a human race, we spend more time immersing ourselves in screens.

And so with time, our realities become deeply integrated or ingrained with digital experiences. Indeed, we tend to see a product as superior or inferior based on its ability to indulge or conform to our digital experiences.

As a result, building your app by considering this aspect of human nature may help you achieve the desired results, especially when embedding augmented reality in your m-commerce app.

5. M-Commerce

Aside from e-commerce, there’s a corresponding growth in m-commerce. M-commerce refers to buying using smartphone or tablet devices. M-commerce has grown because of the growth and uptake of smartphone devices or endpoints.

As a result, with 6.3 billion smartphone users globally, it’s now possible to understand why mobile commerce is the new frontier in a world with a web of heavily interconnected endpoints – mobile phones, laptops, tablets, computers, and even wearables.

6. Voice shopping

Voice apps like Alexa and Siri have been growing over the last decade, thanks to massive improvements in artificial intelligence and machine learning. In addition, how voice search is used and applied in different contexts has changed drastically.

Today, home appliances are utilizing voice search in day-to-day tasks like changing channels using remotes, switching lights, and controlling entry points like gates, doors, and entrances.

People also use voice search to check weather conditions and to tell their audio systems to stream music.

However, today, voice search has gradually penetrated the e-commerce market. Indeed, credible research shows that the voice market is expected to reach $40 billion by 2023, up from $2 billion less than half a decade ago. This growth represents a 1000% increase in just four years.

So, it’s possible to see that voice search and personalization, in general, are critical trends in the mobile commerce market.

7. Mobile chatbots

Chatbots have existed for decades. And perhaps you’ve ever interacted with a chatbot at some point in your life. In fact, we are already interacting with chatbots anytime we order from our favorite restaurants or even speak with an agent for a TV or cable company.

And while chatbots have become a common scenario in our day-to-day lives, these bots have not fully penetrated the mobile commerce market. However, this is likely to change in 2022 and beyond.

Just think about all the benefits of chatbots. Imagine if you can integrate chatbots with mobile apps to help improve the customers’ shopping experience.

So, in 2022, e-commerce stores will be embedding chatbot features in smartphone apps. This new trend will revolutionize e-commerce, making bots the center of focus in consumer interactions and customer support in general.

NS804 – Futuristic Approach to Mobile App Commerce

NS804 is a leading provider of mobile app solutions. NS804 provides mobile app design and development solutions – from inception to completion.

Today, NS804 believes that the mobile commerce market is changing, and businesses must adopt new trends in app adoption and use.

So, at NS804, we believe the best way for businesses and brands to grow and evolve is by adopting a futuristic mindset to app commerce.

Contact NS804 for mobile app design and development solutions.

 

2022 Mobile App Development Trends

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The global mobile app market is on a rising trajectory and will continue to boom in the years to come. According to Statista, global revenues from mobile applications will reach $613 billion before 2025, up from $316 billion in 2020.

With this development and projected growth comes plenty of opportunities for developers to optimize their app development efforts by delivering the best to the end-users. As 2022 unfolds, it’s critical to look at trends that will dominate the app development marketplace.

Why Cast Sight into the Future?

Software development personnel play a central role in driving revenues for their companies. Apps that fulfill a specific need, are unique in fulfilling particular goals, and extend a superior user experience will see the highest levels of adoption and retention. Simply, the more the users, the more the revenues.

You need to understand and adopt the latest trends in mobile app development to ensure your app ticks these boxes of usability, adoption, and retention. The better you translate these app trends into your app, the more users your app can attract.

2022 Mobile App Development Trends

2020 is undoubtedly the year that the more fringe applications will become more mainstream – artificial intelligence, 5G, augmented reality, virtual reality VR, and machine learning will see increased adoption to meet the evolving needs of the modern consumer.

As peoples’ lives become increasingly sophisticated, this complexity extends to how they shop, communicate, and access information. Below, we discuss crucial trends that will define the mobile app marketplace in 2022.

1. 5G Technology

5G technology is on track to becoming the gold standard for mobile communication, even though it’s not presently mainstream. The 5G technology market is poised to reach $620 billion by 2030. And with user-friendly benefits like low latency, faster data transfer, and increased performance speeds, the time for your app to support 5G is now. The 5G technology will change the way we build and use apps, efficiency and speed will substantially improve, and here are a few more things to expect:

  • 5G will be up 100 times faster than 4G
  • Latency will reduce from 50 milliseconds to 1 millisecond
  • With less latency, higher resolution, and superior performance – video apps will improve significantly.
  • Data transfer between devices will be faster and more fulfilling
  • 5G will allow developers to build superior features
  • Mobile payments will be more secure because of the faster processing of biometric data

Overall, 5G will make apps smoother, faster, and more efficient in their operation.

2. IoT and Cloud Technology

Mobile-connected endpoint devices and the internet of things (IoT) technology have been there for years, but their market is projected to grow to $1 trillion by 2023. The biggest drivers behind cloud and IoT adoption are security and increased concerns of business continuity processes. Indeed, with over $120 billion spent on IT security in 2019 alone, it’s easy to see why enterprises are looking for cloud and IoT as alternative security solutions. Cloud and IoT have other benefits including; improved efficiency, operational efficiency, and interoperability.

3. Blockchain Technology

Blockchain technology has emerged as a powerful force in protecting and safeguarding information, data, and resources. Blockchain is a digitally distributed and decentralized ledger located across a network. Blockchain is immutable, decentralized, and consensual, which means it can achieve faster settlements with enhanced security.

What makes blockchain a forerunner this year is that there has always been a security concern and misuse of data among app developers. Fortunately, blockchain solves security problems with its powerful characteristics – immutability, decentralization, and distribution.

Blockchain allows enterprises and organizations to create decentralized databases; which means that these databases do not need a company or a service provider to act as a gatekeeper. Blockchain solves a long-standing culture of data bureaucracy by bringing data control to the hands of users.

4. Augmented Reality AR and Virtual Reality VR

Pokémon Go was short-lived but it propelled the adoption of AR in mobile app development. Pokémon Go showed the world that we could use virtual reality to offer an immersive experience to viewers.

Today, there are several scenarios of brands using AR and VR to enhance user experience:

  • L’Oréal make-up app allows users to see their make-ups before purchase
  • IKEA uses augmented reality to let users see how furniture will look in their homes before purchasing
  • Lenskart lets buyers virtually experiment with glasses before purchasing them

This year, we will see AR and VR dominating the mobile app market in ways we can never imagine. The AR and VR market will rise from $25 billion in 2018 to $210 billion in 2022. Brands and businesses are expected to see a spike in VR and AR this year.

5. Artificial Intelligence AI and Machine Learning ML

In efforts to deliver personalized experiences to the end users, AI that utilizes predictive analytics algorithms will be an important element to consider. AI is important for speech recognition, navigation, and natural language processing. In addition, behavioral algorithms can improve security by analyzing user behavior and detecting fraud and information breaches.

6. PWAs and Instant Apps

Progressive web apps PWAs are becoming popular because they bridge the gap left by native web pages and apps. Benefits like faster loading time, reduced dependency on internet connections, and automatic updates make PWAs a darling to both consumers and brands.

In addition, instant apps are gaining popularity because they allow users to test the app before downloading it. While it appears that designing a simple app experience may reduce users’ app loyalty, it appears the opposite is true. Instant apps have a higher conversion rate and different testing requirements than native apps.

7. Mobile Commerce

Years ago, platforms like eBay and Amazon took precedence in the mobile commerce marketplace. But with exciting developments, the e-commerce trend has been phased out and substituted by mobile commerce.

As more shoppers prefer online shopping, retailers are adopting progressive web apps PWA (native apps) to improve user experiences. The mobile commerce marketplace is projected to hit $23 billion by the end of 2022 simply because many B2C and B2B companies have seen an increase in user engagement, revenue growth, and conversion rates after building an app for their business.

8. Wearable App Integration

According to Statista, there will be 1.1 billion wearables by 2022, and the most common connections made using connected wearable devices. Wearable app integration is another way to bring convenience to users, with users receiving updates, notifications, and messages about their health and wellbeing.

According to research, the ability to receive messages and notifications is the highest-ranking function of wearables in the United States. In the wearable market, fitness tracking has seen remarkable growth with the rise in health wellness among the general population. So, wearable app integration is likely to dominate most mobile applications as 2022 unfolds.

9. Beacon Technology

Since its inception in 2013, Beacons are gaining relevance among retailers and wholesalers alike. For consumers, Beacon transmitters connect and transmit data to connected devices, making interaction and location-based searching faster and more accurate. The convenience of mobile apps has accelerated the adoption of Beacon technology, making it a win-win for consumers and retailers. For businesses, beacon technology allows them to understand shopping habits – turning this data into a personalized shopping experience.

NS804 – Spearheading Your Mobile App Transformation

With the Covid-19 pandemic accelerating the need for consumers to move online, there is a new demand to deliver personalized and intuitive user experiences to customers. The 2022 mobile app development trends reflect this trajectory and increasingly focus on user satisfaction. Incorporating these trends in your mobile app roadmap will enable you to succeed now and beyond.