Tag Archive for: updating apps

Mobile App Maintenance: The Importance Of Regular App Updates

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Few first-time appreneurs and developers consider mobile app maintenance when laboring away on their debut projects. And that’s reckless, to put it mildly, as app development is a long process that doesn’t end at launch. Users and the app stores expect apps to receive regular updates months or even years after their initial releases. 

But why are app updates such a pertinent issue that appreneurs and developers must never ignore? The primary reason is that no app is perfect on release and will likely never be during its lifetime. There is a certain quality threshold that an app must meet before it offers a satisfactory user experience. Not meeting this threshold will cause users to uninstall the app and leave negative reviews and low ratings, hurting the prospects of the app. 

That’s why the savviest appreneurs and developers have a mobile app maintenance plan from day one. They know that they must set aside resources for the continuous upkeep of their apps. These resources often include the funding, staff, analytics, tooling, and training required for app maintenance. Furthermore, it’s necessary to have dedicated staff or contractors to handle communications, compliance, documentation, user experience (UX) testing, quality assurance (QA) testing, and user feedback. 

Now, that’s a lot to unpack and only drives through the message that app development is a long, costly, and challenging endeavor. But we don’t want to dissuade you from trying your hand at app development, especially if this will be your first attempt. Instead, we encourage you to move forward, partner with an experienced and reputable studio like NS804, and consider the helpful pointers listed below. 

 

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What Does Mobile App Maintenance Entail?

Mobile app maintenance is an ongoing process that involves multiple tasks that result in the continuous improvement of apps. These tasks include gathering user feedback, data, and analytics. These factors will let developers know whether or not their apps meet changing customer expectations. 

If apps don’t meet customer expectations, developers must modify their apps to bring them in line with these expectations. However, this is only possible by rolling out app updates at regular cadences. In the case of app-breaking bugs or security vulnerabilities, developers must release patches timeously. 

And even if an app runs smoothly and reasonably bug-free, it’s still necessary to respond to current market trends. For example, 2023 was a big year for artificial intelligence (AI) that the market couldn’t ignore. Soon after the launch of ChatGPT and other similar services, mobile app developers quickly launched new AI apps or implemented AI features in their existing apps. 

It’s not uncommon for appreneurs and developers to abandon apps if they’re no longer feasible. The app stores are incredibly competitive — if not downright brutal — making it difficult to justify the cost and effort to maintain underperforming apps. 

Yet, this is not the case with custom apps, especially those aimed at internal company tasks and business-to-business (B2B) applications. Mobile app maintenance is crucial for custom business apps, as regular security and feature updates are essential for the smooth functioning of organizations of all sizes.  

Why Do Users Care About Regular App Updates?

Today’s smartphone users are app-wise and can easily discern a good app from a bad one. Moreover, today’s users are part of a mature market gradually reaching its growth limits. We only need to look at the US smartphone market to understand the staggering difference between today and a decade ago. In 2013, there were approximately 173 million smartphone users in the US, but today, it’s edging closer to 315 million.

While we may be reaching the peak of the smartphone era, this doesn’t mean the app market is going away. It only means that there’s an increase in user demands that you must respond to if you’re going to succeed. But how can you succeed in such an overwhelmingly crowded market where users uninstall apps on a whim? The first step is to create an app that addresses a problem that users have and to make it sticky.

Of course, that’s not easy, and few developers get this right on their initial attempt. But let’s assume you are addressing a problem users are experiencing, but they’re still uninstalling your app — what now? 

That’s where your mobile app maintenance plan comes in, as you’ll focus tightly on your app’s performance and user data. Your analytics will let you know if your user journeys and flows are succeeding or failing. You’ll also know if technical issues make your app function inadequately. These are the most common reasons why users drop apps like hot potatoes and why post-launch analytics are so crucial.

Once you know what’s holding your app back, you can address all relevant issues. Then, plan your roadmap to release the necessary fixes and updates. And establish an effective communications pipeline to gather user feedback and inform users of new updates.

Why A Lack Of Updates Will Hurt Your App? 

Even your most diehard users will lose interest in your app if you don’t update it regularly. They will assume that you no longer have the interest or resources to roll out updates and will eventually move on to apps that seem more promising. There’s nothing worse than losing users due to not providing them with the features competitors have provided already. The current state of the app market requires that you respond to user needs rapidly. 

Look at the leading mobile apps in your segment, and you’ll find that all these receive regular updates. Every app update helps to reinvigorate interest, especially with those users who have started to drop off or become bored. But it’s also a great way to draw new users and media attention when app updates include innovative or highly desired features. 

A lack of updates will also hurt your app’s stability and usability, especially when users upgrade their devices. Furthermore, Apple and Google demand that developers update their apps to meet the requirements of their latest operating systems and APIs. Failing to do so will result in the removal of any un-updated apps from the App Store and Google Play. Third-party Android stores also have specific app update policies that you must follow if you publish on these. 

Security concerns around hacking and data breaches have become the norm recently. Since many people use mobile apps for financial transactions, you must ensure that your app never has any security vulnerabilities. Even if you’re developing a mobile game, you must never take security issues lightly since hackers exploit these also to gain access to user credentials. So, always roll out patches and updates as soon as you know of or encounter a new vulnerability.

How App Updates Help Keep Your Tech Stack Current?

You may be proud of your studio for using the latest technology stack to create your apps. But technology moves forward rapidly, especially in the mobile space. What’s trailblazing today can quickly become outdated in a matter of months. Therefore, you never want to stick to the current versions of your integrated development environments (IDEs), APIs, frameworks, game engines, backend technologies, testing, and deployment tools. 

Sure, your programmers may want to use long-term support (LTS) releases for a more stable development environment. But eventually, you’ll need to pull the plug and move on to the latest supported version. Your team may whine about such a decision since they will feel more comfortable with the older tooling. But ultimately, they must use the tooling that increases stability, usability, and quality.

The beauty of mobile development tooling vendors is they have close relationships with the device manufacturers. Thus, they build their tools according to current and future hardware specifications. And that’s fantastic because this means you’ll often gain a free performance boost and increased stability when building your app with the latest tools.

Furthermore, you’ll be future-proofing your app since it will run adequately on devices about to hit the market. So, you’ll have the assurance that your app will run on devices you haven’t tested for yet. But this doesn’t mean that you should ignore testing altogether. Always test on an emulator if you lack access to a specific mobile device. 

As part of your mobile app maintenance processes, ensure that you keep up to date with what your tooling vendors are releasing. Read their blog posts and release notes regularly, and update all your development tools timeously. 

What Are The Different Types Of App Updates? 

There are several kinds of updates you can roll out, but not all will be suitable for your app. We explain which app updates are best suited for which purposes here: 

  • Feature release updates: Your users will provide feedback about features they want, so you should roll out feature release updates with these additional features. If your app proves popular, you may need to implement these kinds of releases several times a year.
  • Functionality updates: You should roll out functionality updates when upgrading an existing function. The frequency of these updates will depend on how often you need to upgrade the functionality of your app.
  • Maintenance updates: If your app suffers from vulnerability issues due to a cybersecurity threat, you must release emergency hotfixes immediately. You may also release a preventative update for potential attacks, an adaptive update to deal with upcoming changes, and a corrective update for patching up quality issues.
  • Monthly updates: All new apps need monthly updates to gain and retain user trust. Also, it’s necessary to release weekly updates if your app suffers from serious usability, stability, and security issues.
  • Updates for watershed events: You can surprise and delight your users by releasing an update to celebrate the first year of its release. The update must include a significant change or improvement to set your app apart from competitors. 

How To Implement Mobile App Maintenance Successfully?

All the stages of the mobile app development process are challenging. But you can make the maintenance process of your app more manageable by following these steps:

  • Document your mobile app maintenance plan: Always keep notes and documents produced by all stakeholders involved in your project. Ensure that all team members can retrieve these documents easily when necessary.
  • Prioritize training: Ensure your team is up to speed with the latest app update procedures and technologies. 
  • Establish effective communications pipelines: You want to keep all stakeholders in the loop at all times. Keep your communications open and secure for all the relevant parties, and keep everyone informed of any crucial events that require their attention.
  • Keep ahead of compliance and policy changes: The app stores constantly alter their guidelines and policies, so you must adhere to these to avoid any nasty surprises. Furthermore, stay current on regulations in the different territories you publish.
  • Regularly test the effectiveness of your app’s UX: Always be mindful of the end-user experience by testing your app’s UX. More often than not, a bad UX is why most users uninstall apps, and it’s fixable with an update. 

 

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Why Do You Need To Partner With A Reputable Studio?

As you can tell, mobile app maintenance requires hard work and sticking to a tried-and-tested plan. If you already have prior experience with the processes mentioned earlier, you know what to expect. Yet, you may still need the assistance of a talented mobile developer to help you deal with all the complexities involved with regular app updates. And if you’re new to all this, partnering with a studio is undoubtedly the right choice. 

A highly acclaimed and reputable studio like NS804 will help you deploy your app updates on time and within budget. We’ll look at your plan, goals, and requirements with an analytical eye and offer solutions that will drive your app down a successful path. 

Furthermore, we’ll help you evaluate methodologies and development technologies that will lead to the best possible upkeep of your app. We’ll also help you implement new features, fix bugs, and optimize your app so you can focus on other aspects of your app development endeavors.

In Conclusion

Mobile app maintenance is a crucial part of the entire app development cycle. Never ignore this part, as your users expect you to deliver updates that will keep them stuck to your app. If you do this right, you’ll extend the potential lifespan of your app, driving additional revenue and business. Contact NS804 to learn how we’ll help you plan, prepare, and deploy app updates like a pro!  

What We Learned From Building The PreVue Dating App

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At NS804, we love developing apps like PreVue that positively impact users. PreVue is a dating app that breaks the mold of what users have come to expect from online dating and modern dating applications. Nowadays, popular options include the likes of Bumble, OkCupid, Tinder, and many others. And while these have revolutionized modern dating by allowing users to meet those outside of their ethnic backgrounds, social circles, and even geographic locations — they’ve also introduced a lot of problems. 

The founder & CEO of PreVue — Lucanus J. Grady — briefly described these problems in his mission statement: “Dating app profiles had become just this fabrication to attract a quantity of candidates like it was a game. And it’s just hard, right? So I just kept thinking, there must be a better way! How do we filter out all the nonsense, cut through the heavily-doctored pictures, the wordy biographies, and just the genuine lack of honesty?”

Grady’s assessment regarding the current state of the modern dating app holds true, and there’s a real need for a fresh approach. Fortunately, Grady did approach things differently when formulating PreVue, a video-based dating platform. With PreVue, users take a short 22-second video without filters, showing off their true selves. The nuances in their facial expressions and mannerisms provide a far more authentic picture of who they are than edited photos, biographies, or text messages. 

We helped bring PreVue to life and feel privileged to have worked closely with Grady on his innovative dating app concept. Our partnership on this exciting project has been a relatively smooth process. However, we did learn several important lessons that we’ll discuss in greater detail below.

 

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Modern Dating In Crisis

Now, you may think that there are already too many dating apps flooding the marketplace — and that’s true. But have you asked yourself if these apps help or hinder users from dating successfully? And if you’ve been out of the dating pool for a while now, you may be shocked to learn that the modern dating scene isn’t very healthy, to put it lightly.

While apps such as Tinder make it incredibly easy for users to find matches in their area, that doesn’t mean these are quality matches. If anything, Tinder and many similar dating apps facilitate hook-up culture, where sexual encounters are at the forefront, and long-lasting relationships come last. Gen Z and Millenials in the younger age range may only be looking for short-term relationships or ‘situationships.’ And that’s perfectly fine for some but completely wrong for those wanting deep and meaningful relationships. 

Furthermore, things don’t look rosy for most American men under 30 who remain single. According to a study by the Pew Research Center, approximately 63% of men in this age bracket find themselves single compared to 34% of women. And if that wasn’t bad enough, fewer single American men are looking to date now than before the Covid pandemic (42% now versus 49% in 2019).

Things get worse still, as an overabundance of online pornography and OnlyFans models grab male attention and interest at a disturbingly high rate. And while we hope this trend will change at some point, it’s definitely an ominous sign that we can’t afford to ignore. From a societal and economic standpoint, it isn’t good if young men forgo dating and relationships, as this will lead to a demographic decline in the foreseeable future. 

How Does PreVue Solve Notable Problems?

The best and most successful apps solve problems that users often encounter. And as we’ve already covered in significant detail, modern dating is in crisis mode with plenty of problems. Moreover, the creator of PreVue, Lucanus J. Grady, has experienced the pain points of modern dating apps firsthand. With most dating apps, it’s too easy for users to enhance their looks via filters and present a false self through their biographies. 

And that’s why he set out to offer an alternative that allows users to date with intention, where they can see, hear, and get the vibe from a potential candidate before taking things further. Thus, it’s difficult for users on the PreVue platform to present themselves inauthentically, as the short form 22-second videos are great at conveying subtle changes in facial expressions and voices that accurately reveal the candidate’s appearance, emotions, and desirability. 

But another reason why video is such a powerful medium is that it’s become the number one way to distribute and consume content today. Platforms such as Instagram and TikTok have carved a path for creating and sharing short-form videos effectively, and it’s time that dating apps catch up! 

How Does PreVue Work? 

PreVue offers users a dead simple onboarding process that’s as frictionless as possible. This dating app only requires the most applicable information from the user, their location, and their dating preferences. Then, it’s time to film the 22-second-long video with no filters or uploads permitted. Once done, the user may access the portal with all candidates that match their criteria. Furthermore, PreVue will match users based on what they said and even the backgrounds in their videos. 

PreVue officially launched in Boston, MA, due to the city’s vibrant and ethnically diverse culture. This works well, as dating with intention is something that the people of Boston want in a dating app. And it’s a great success thus far, with over 7,000 downloads and 1,200 active users over the past two months. 

While it’s still early days, users have responded positively to PreVue. Many are happy with how much more natural matches feel compared to other dating apps in the marketplace. It’s also easier for users to initiate conversations due to how PreVue manages profiles, and there’s a refreshing lack of spam accounts and creepy users. 

And similarly to other dating apps in the marketplace, there’s a free version of PreVue available. However, users can opt for in-app purchases, such as PreVue Premier 1 Month at $19.99, Unlimited Connections 24h at $6.99, and Video Chat 1h at $2.99. 

What Surprised Us About The Target Demographic Of PreVue?

PreVue successfully eradicated issues commonly found in other dating apps, such as catfishing. And so far, it seems that users are having more meaningful interactions in PreVue than with other alternatives, which was one of the primary goals of this project all along.

However, we initially anticipated that college users between the ages of 20 and 25 would make up our target audience. But we resonated more with the young professional demographic instead.

At first, this was surprising, but it makes sense since younger professionals are more likely to seek long-term partners for fulfilling relationships. And PreVue’s video-based approach facilitates the pursuit of these types of relationships, as users can easily screen out the chancers, players, and other disingenuous candidates.

 

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What Was The Development Process Like? 

The development process went smoothly, but we could have benefited from an entirely Agile approach. In hindsight, it would have been better if we released smaller feature sets since we’re now making changes on the fly based on user data and feedback we’ve obtained. 

That’s why at NS804, we always recommend that our clients scale back on their concepts to get their apps to market quicker. Users will always reveal what they want, and we can always pivot quickly based on user feedback. 

However, we did proceed with simple and clean code that was modular and flexible from the early stages of the project. If there’s one thing that every developer should know is that planning proper architecture saves a ton of time.  

Our development team includes four members, two founders, a marketing team, and a public relations (PR) team. While the development team may seem small, it’s actually the right size for this project and managed to complete it successfully. The build process took 12 months, which included a very long BETA to ensure we gathered enough feedback to launch the best product possible. But without the BETA and the additional scope, it would have taken around eight months. 

Which Programming Languages Did We Use During Development? 

NS804 is fundamentally a native mobile app developer. That means we use programming languages, frameworks, tools, and APIs for creating native apps for Android and iOS. We could choose hybrid mobile app development tools like Flutter or React Native to reduce development time and cost. However, that would result in lower-quality apps lacking the native look, feel, and performance users have come to expect. 

And given that PreVue is a dating app that must deliver video content regularly and consistently, we had to go native since performance is imperative. Thus, we chose Swift for developing the iOS version and Kotlin for the Android version.

Both Swift and Kotlin are modern, high-level, and statically typed languages that are easier to debug and maintain than the languages they’re gradually replacing, namely, Objective-C and Java. A side benefit of using Swift and Kotlin is that they integrate flawlessly with the latest user interface (UI) toolkits, such as SwiftUI and Jetpack Compose UI. And that allows us to create attractive and responsive UIs that look and feel native on a wide variety of modern mobile devices.   

We also used the Structured Query Language (SQL) for our back-end relational database. And Node.js, as it’s an efficient and powerful runtime environment for creating servers, modular applications, and even video streaming apps such as Netflix. It’s written using the JavaScript (JS) programming language, which has played a pivotal role in front-end web development.

How Crash Reporting And User Journeys Helped Us?

While we did not have any bugs reported, we did implement crash monitoring and user journeys built into the app. So we know if any issues arise before users report these to us, which allows us to take a proactive approach and fix these issues. 

The user journeys allow us to see where users may drop off during the process. And this allows us to refine and tailor our offering that will best suit end-user needs. The ultimate goal of the user journey is to determine the optimal path within the app that will enhance the user experience (UX). Ideally, users must reach their goals quickly and easily without being stumped by an unintuitive UI or other questionable design choices.

Due to our user-centric approach to design, we’ve regularly updated the UI to meet users’ needs. To date, our users benefit from a clean, slick, modern, and highly intuitive UI. And this allows them to engage with our dating app in a fun way without breaking their flow since the screen isn’t cluttered with text and any design elements that cause confusion.

What’s Next For PreVue?

PreVue has made a notable impact in a short space of time, and the future bodes well for our dating app. As we’ve already witnessed, there’s a real need for a platform that makes the dating experience much more honest and meaningful.

So, what have we got planned for PreVue moving forward? Currently, it’s only available in Boston and Washington DC. But we will open availability to new markets and expand our international footprint. Furthermore, we’ll use Machine Learning (ML) to enhance our existing matching algorithm. We started with a basic algorithm designed for maximum matches while the user base scales. 

It will be a learning experience as we use tools that improve the matching process over time. Our goal is to ensure that PreVue users will only have candidates appear in their feeds that align perfectly with what they’re looking for in potential partners. 

And speaking of partners, Lucanus J. Grady shared a few thoughts about his experience working with us: “Top Tier communication. Excellent relationship with the CEO. Always extremely knowledgeable and eager to help. Has provided assistance outside of the scope of responsibility and is an intangible member of our team. The company and its founder are now personal friends due to NS804’s core ethos and incredible professionalism.”

The Bottom Line

Working on PreVue, coupled with our close and fruitful relationship with our client, has made the development process an enjoyable and eye-opening journey. Furthermore, it’s a privilege to work with talented people that have all contributed to a dating app that conforms with our client’s visionary approach. Contact https://www.ns804.com/ today to learn how we’ll help you create phenomenal and trailblazing dating apps!  

How To Find The App Update Sweet Spot

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The Secrets of Perfecting An App Update

Chances are, if you’re reading this, you’re an app-user yourself. That means that, most likely anyway, you’ve been annoyed, interrupted, or frustrated with an app update. This is because many developers and app programmers have yet to find the app update sweet spot. In other words, with today’s knowledge and data, there are plenty of tricks to the trade, so to speak, when it comes to app updates.

Certainly, finding the frequency with which to release app updates is one of the steepest mountains to climb. However, there are other important considerations to take into account as well. Factors like cost, the time-of-the-update, and how users are notified have an impact as well.

Keeping Updates User Friendly

The user experience is arguably the most important aspect of an application. This is simply because the app-market is so heavily saturated with options and competition; such that a single negative experience is capable of driving a user to a competitor’s platform. This principle extends through the entire process of app development, from design and functionality, to the app updates, and overall usability of the application.

Correspondingly, it’s vital that app updates maintain the set-standard in regards to user experience and be as easy to manage as possible. By releasing regularly planned app-updates at as convenient as times as possible, shows a dedication to your user base that in turn generates additional user-loyalty and extended log-times.

How Frequently Should You Run an App Update?

Now, for the real question. Just how often should you be running an app update? While the answer varies slightly depending a few factors, industry standards suggest no fewer than once a month. With the rate at which technology is advancing, and the frequency with which we use applications one update/month is truly necessary.

There are plenty of reasons to run app updates, for example, if your users even experience one bug with your application; they’ll likely jump ship at the drop of a hat. Running an app update prevents bugs from running rampant in your application. Furthermore, app updates ensure that user-feedback is being heard and implemented throughout the lifetime of the application.

While one update/month is the accepted minimum in todays app-economy; current data suggests that more robust applications undergo up to four updates/month.

Don’t Let Updates Go Ignored

Finally, it’s important that users actually download the app updates you run. This is vital because without running the updates, users open themselves up to security risks, and faulty application functionality. However, most applications in today’s market have the ability to push users to the app store for important updates, which ensures that users download the most current version, as outdated copies simply lose device-compatibility entirely.

A Quick Recap

Running app updates is a tricky, but core element to building long-lasting applications that soar to the top of the app-store. Run at least a monthly app update; continue prioritizing the user experience; and ensure that only the latest version is kept active, and elevate your app updating process.

For more information on app updates, or anything app development related, keep browsing NS804, the mobile app developer of the everyday appreneur.