Tag Archive for: user feedback

3 Reasons Why Mobile App Developers Should Explore User Testing

User testing is a crucial step in the mobile app development process. And yet, many appreneurs and developers largely ignore it due to inexperience or time constraints. But that’s a mistake and potentially damaging to the reputation of any developer that releases untested apps in the marketplace

And that’s because untested apps often suffer from performance, security, and usability issues. Thus, users will have a subpar experience causing them to leave negative reviews, uninstall these apps, and not recommend them to others. 

Furthermore, user testing makes life much easier for developers in the long term. Since it’s necessary to maintain and update an app during its entire lifecycle, it’s essential to identify bugs and other issues and fix them before rolling out the next version. Regular troubleshooting and user testing early on lead to high-quality apps that delight users. Below, we delve into this matter in more detail.

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User Testing Helps Developers With Quality Assurance

Many developers may have hang-ups with user testing because they don’t know where to start. Moreover, they may not know whether to run internal tests with company employees or open or closed beta tests with early adopters. And if they go with internal testers, how many will they need?

If the developer must release an app early, it’s better to run an internal test with the help of in-house staff and trusted users. Google recommends up to 100 internal testers per app, which the developer will invite via email and manage through the Google Play Console. 

The Google Play Console also makes it easy to run open and closed testing tracks. A closed testing track allows the developer to reach more targeted users for feedback. And an open testing track makes the app available to the largest pool of users, but the app and store listing must be visible in Google Play. In all cases, users will give the developer invaluable feedback about the overall quality of their app and what they’ll need to fix.

Understanding The User’s Journey

User testing reveals much about how users interact with an app. Savvy developers implement analytics and visualizations to better understand the user’s journey. And this entails how users launch the app for the first time to how they navigate through the app’s menus and pages. Thus, with the user feedback they receive, developers will be in a better position to make improvements in all their current and future apps. 

User Testing Increases App Success

All appreneurs and developers want their apps to succeed, but that only happens if they don’t skimp on any important steps during the development process. User testing is one of those essential steps that shouldn’t go ignored for the following reasons: 

  • Smoother development process: User testing results in more helpful user feedback, which allows developers to quash bugs and technical issues early and often. This makes it easier to maintain apps and attain higher quality levels. 
  • Better user experience: Higher-quality apps keep users engaged for longer periods. Thus, app stickiness improves, resulting in users returning to these apps regularly rather than abandoning them, which is, unfortunately, the case for most apps. 
  • Increase in word-of-mouth referrals: Satisfied users are more willing to recommend high-quality apps to family members, friends, and their followers on social media. They’re also more likely to leave positive app store reviews and ratings. 

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The Bottom Line

Appreneurs and developers ignore user testing at their peril since that often leads to low-quality apps. Users expect a rock-solid experience from their apps and have no qualms about uninstalling buggy apps and leaving negative reviews. Contact NS804 today to learn how we’ll help you create outstanding apps with quality at the forefront. 

The Toolbox of The Appreneur

The Tricks Of The Appreneur Trade Start With The Tools

Every trade has masters to look to for exemplary work. However, an important aspect to keep in mind when admiring these great achievements, is where those masters began. They certainly didn’t start their journeys creating masterpieces. In most cases, the greatest successes have modest and humble beginnings. Simply learning any trade takes years, and mastering a trade is a whole different story. There is hope, though. For instance, Malcolm Gladwell theorized that it only takes 10,000 hours of intensive practice to master any skill. In other words, practice does make perfect, even for an appreneur.

Before anyone masters anything, however, the fundamentals need to be conquered; and this is true regardless of industry, practice, or trade. In the context of appreneurs, though, it means reaching a deep understanding of the tools and resources available that will guide your application development process. From data to the complexity of the app stores, pitching investors, and much more, let’s start filling your appreneur toolbox so you’re prepared for your first day on the job site, so to speak.

The Importance of Learning The Appreneur Tools

It might seem like a no-brainer, but it’s worth mentioning that there is real value in developing a deep and meaningful understanding of the tools used by appreneurs. By taking the time to learn and understand these various tools you’ll have the wherewithal to set out on meaningful app-development projects. Learning these tools will also help prevent you from making the same mistakes as others before you. The app market is a relatively tricky one, and starting with a comprehensive knowledge base gives you an immediate advantage.

One of the most valuable aspects of having this knowledge is the mistakes it helps developers avoid. For instance, creating a relationship with and utilizing these tools helps developers and programmers from creating clunky apps; it provides insight into red flags for which to watch out on the development journey; and it will help you tune into the needs of your consumers and users more easily.

The MVP: Minimum Viable Product

Most app-journeys begin with the ‘aha’ moment. The moment that the great idea was born. However, this is far from the point at which investors are taking a stake, or there’s any sort of buzz about your app. No, at this stage; it’s almost always just you and your good idea.

Enter: the MVP. While this may sound like a deus ex machina, in fact, it is not a most valuable player to save the day – but rather, the minimum viable product. The minimum viable product is an early form of an application that displays its basic functionality, core concept, and some design elements.

Much like a prototype in more traditional markets, the MVP is absolutely vital. One of the main reasons it’s such an important aspect of an application’s journey and development is that it often generates funding. MVPs are commonly the first introduction that investors and other potential partners are going to have to your application. Therefore, developing strong MVPs that garner and accelerate interest is vital to success in app development. The MVP sort of acts as both a teaser and a proof of concept; and it’s no secret that first impressions last.

App Store Data

The next tool to add to the box is data. Specifically, app store data. The app stores are important for appreneurs for a variety of reasons. Obviously, they represent the main marketplaces in which users can actually purchase, download, and discover applications. However, there’s much more to its value for an appreneur than that. For appreneurs, the app stores are rich mines full of data that covers a whole spectrum of categories.

Following the app store from week to week, for instance, sheds light on multiple factors. Firstly, it gives insight into the app store’s algorithm that rolls through and ranks apps. Secondly, and arguably, more importantly, it paints a portrait of user behavior and consumer trends. No matter which market you find yourself in, consumer behavior is one of the most telling elements that helps identify the next big success.

There are plenty of places to look within the app stores to find pertinent and valuable data. One of those places being direct competition.

Learning From Competitors

No one wants to reinvent the wheel. And for good reason. The same principle is why crafty appreneurs take the time to look at their direct competition before jumping into app development, or even MVP development. Since applications are designed to basically be as accessible as possible, appreneurs can use this to their advantage. By downloading and learning the ins and outs of a competitor’s application, you’re able to take notes on what you would improve as a designer or developer in your own version. The learning doesn’t stop there though.

Going a level deeper, examining user feedback, both positive and negative, will provide an elevated level of insight into the elements for which users in your specific niche market are looking. These elements include but are not limited to, functionality, design, the look and feel, the overall usability, and much more.

Taking lessons from the competition will give you and your team insight into features to be sure to include, as well as features that certainly should not be included. This sets your application on the right path, as you’re already taking consumer demands and needs into consideration before you’ve even released your first iteration.

The App Launch

Once you’ve built your all-star MVP that’s garnered enough interest and investment to take your app idea from concept to reality, it’s time for one of the most exciting stages in any app’s life. The app launch. The app launch is exciting for a myriad of reasons, but most notably, because it’s the first time that your application will actually be live on the app stores. Users will start seeing it in their feeds, and with the right marketing plan, downloads will begin in no time.

The app launch isn’t all fun and cocktails, though, as it’s another opportunity for your team to promote the app. After all, you’ve worked this hard to bring it here, there’s nothing wrong with getting a bit hyped up. Taking the time to plan an app launch, even a virtual one in this remote economy, helps push the word out about your app, drives early downloads, and theoretically builds an initial userbase that has a slightly higher sense of loyalty.

Leveraging and Implementing User Feedback

The app launch is in the past, the initial user base is cemented; you’re starting to wonder about what to develop next. Before you jump on that train, though, remember that applications are all about the user experience. User feedback, therefore, is one of the most valuable tools that any appreneur can access once their app is launched. By listening to the reviews that users leave, and giving strong consideration to the feedback provided by users, your team will have the knowledge they need to create valuable updates that don’t nuisance the users and continue to improve the user experience.

A Quick Wrap Up On Appreneur Tools

Learning any trade takes time, commitment, and practice. It’s no different with appreneurship. After reading this article though, you should at least have an understanding of which tools are important to learn, and why they offer so much value. For more information on mobile app development, appreneurship, or anything else app development-related; keep browsing the NS804 content library.