Tag Archive for: User Retention

3 Reasons Why Mobile App Developers Should Explore User Testing

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User testing is a crucial step in the mobile app development process. And yet, many appreneurs and developers largely ignore it due to inexperience or time constraints. But that’s a mistake and potentially damaging to the reputation of any developer that releases untested apps in the marketplace. 

And that’s because untested apps often suffer from performance, security, and usability issues. Thus, users will have a subpar experience causing them to leave negative reviews, uninstall these apps, and not recommend them to others. 

Furthermore, user testing makes life much easier for developers in the long term. Since it’s necessary to maintain and update an app during its entire lifecycle, it’s essential to identify bugs and other issues and fix them before rolling out the next version. Regular troubleshooting and user testing early on lead to high-quality apps that delight users. Below, we delve into this matter in more detail.

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User Testing Helps Developers With Quality Assurance

Many developers may have hang-ups with user testing because they don’t know where to start. Moreover, they may not know whether to run internal tests with company employees or open or closed beta tests with early adopters. And if they go with internal testers, how many will they need?

If the developer must release an app early, it’s better to run an internal test with the help of in-house staff and trusted users. Google recommends up to 100 internal testers per app, which the developer will invite via email and manage through the Google Play Console. 

The Google Play Console also makes it easy to run open and closed testing tracks. A closed testing track allows the developer to reach more targeted users for feedback. And an open testing track makes the app available to the largest pool of users, but the app and store listing must be visible in Google Play. In all cases, users will give the developer invaluable feedback about the overall quality of their app and what they’ll need to fix.

Understanding The User’s Journey

User testing reveals much about how users interact with an app. Savvy developers implement analytics and visualizations to better understand the user’s journey. And this entails how users launch the app for the first time to how they navigate through the app’s menus and pages. Thus, with the user feedback they receive, developers will be in a better position to make improvements in all their current and future apps. 

User Testing Increases App Success

All appreneurs and developers want their apps to succeed, but that only happens if they don’t skimp on any important steps during the development process. User testing is one of those essential steps that shouldn’t go ignored for the following reasons: 

  • Smoother development process: User testing results in more helpful user feedback, which allows developers to quash bugs and technical issues early and often. This makes it easier to maintain apps and attain higher quality levels. 
  • Better user experience: Higher-quality apps keep users engaged for longer periods. Thus, app stickiness improves, resulting in users returning to these apps regularly rather than abandoning them, which is, unfortunately, the case for most apps. 
  • Increase in word-of-mouth referrals: Satisfied users are more willing to recommend high-quality apps to family members, friends, and their followers on social media. They’re also more likely to leave positive app store reviews and ratings. 

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The Bottom Line

Appreneurs and developers ignore user testing at their peril since that often leads to low-quality apps. Users expect a rock-solid experience from their apps and have no qualms about uninstalling buggy apps and leaving negative reviews. Contact NS804 today to learn how we’ll help you create outstanding apps with quality at the forefront. 

How To Grow Brand Awareness with An App

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Business leaders often want to find effective ways to increase brand awareness. You’re likely one of those business leaders looking at how technology can positively impact your brand. And since we live in an era with so many options, technology-wise, it may seem incredibly daunting to make the right choice. 

Now, you may be wondering if apps can help grow brand awareness. And the short answer is a resounding yes, especially if you’re thinking of mobile apps instead of desktop or web apps. However, haphazardly releasing a mobile app for your brand will likely yield negative results. Instead, it’s best to follow these handy tips to make your app development endeavors worthwhile.

1. Increase Brand Awareness With A Quality Native App

Sadly, the mobile app stores have too many cheaply done, low-effort, and redundant apps. Users will often download apps that pique their interests, try them out, and eventually delete them. And what’s worse, most of these apps won’t get downloaded again in the future.

Obviously, as someone that wants to grow brand awareness, you don’t want such an outcome. So, how do you go about developing a mobile app that will do your brand justice?

Start by creating a native app that will run smoothly on Android and iOS. And while it costs more to develop a native app versus a hybrid app, your users will appreciate the better performance your app will deliver. Another benefit of releasing a native app is it will have a native UI that corresponds with the target platform’s guidelines and specifications.

2. Focus On UI Design And Usability

Your app must have an attractive and easy-to-navigate UI, as you want it to appeal to users while not frustrating them. After all, an ugly and unintuitive UI makes it harder for users to navigate the app. And this is usually a tell-tale sign of a low-quality app, which will reflect poorly on your brand.

Then, ensure that the design language of your app is on-brand. So use color schemes, graphic design, images, fonts, logos, and patterns associated with your brand for your UI. Ultimately, you want users already familiar with your brand to ‘feel right at home’ once they run your app.

Also, you want users to quickly associate your app with your brand by having a cohesive design language. The cohesion must be so strong that when you release other apps, users will instantly make the connection by simply looking at a screenshot of your app on social media or in the app store.

3. Grow Brand Awareness And Increase Retention With Push Notifications

Push notifications are a powerful tool that every savvy brand should utilize. Users love having announcements and content delivered that’s tailor-made for them.

For example, you’ve created a food delivery app meant to serve customers of your pizza brand. But to engage these customers, you offer them discounts on pizzas they’ve bought before based on their prior purchase history. And to keep them hooked, you provide them with pizza eating and making tips and run contests at a regular cadence. 

The beauty of push notifications is that they’re relatively easy, cheap, and quick to set up. And if users know that they’ll be receiving discounts and handy tips via upcoming push notifications, they’re more likely to engage with your app and keep it installed on their smartphones.

In Conclusion

Increasing brand awareness can and should go hand-in-hand with creating quality native apps, implementing UI design with usability in mind, and using push notifications. Contact NS804 today to learn how we’ll help you develop phenomenal apps that will help grow your brand!

What Investors Want To See In An App Startup

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If you’ve been wondering whether your latest idea could turn into a profitable app startup, then you’re not alone. Every day, developers reach out to tech investors to fund their projects. And a few succeed in attracting these investors and turning their minimum viable products (MVP) into the next big thing!

Of course, not everyone has such luck, with many developers left out in the cold. Their underfunded apps languish in the app stores, and user interest dwindles to a trickle. But with the right strategy, it’s possible to win over app startup investors, giving you the impetus to succeed rapidly. Here are a few handy tips on what you need to do.

Learn From Startup Success Stories

You could have the freshest and most unique app idea, but that doesn’t mean it will catch on. Whether we like it or not, market trends play a pivotal role in determining success. So take the time to investigate what apps do well in today’s market and attract investment.

Fortunately, there are many excellent resources to help you do just this. Start by reading tech-oriented news sites such as 9to5Mac, AppleInsider, Android Authority, Ars Technica, TechCrunch, The Verge, and Wired to learn about the latest and upcoming developments. Then, use analytics and data intelligence platforms such as App Annie and Apptopia to gain insights into competing and top-trending apps.

But you’ll also want to find tech investors and learn more about the startups they’re funding. And one of the best sites for this purpose is Crunchbase that features detailed information about acquisitions, angel investors, companies, funding rounds, private equity firms, and venture capitalists. If you do your homework, you’ll find potential app startup investors and key people to contact here.

Create A Marketable App With Monetization In Mind

If you want to attract investors, be careful about how you position your app. Ensure that you’re creating a quality product that fulfills the wants and needs of the target audience. Moreover, ensure that you’re offering functionality superior to that of competitors. Or that you’re introducing an innovative feature that makes your app indispensable to users.

You’ll also need to market the app properly to reach as many users as possible. Tech investors want to see ongoing user acquisition, even if your app is earning minimal revenues in its early stages.

Also, implement a monetization strategy that incentivizes users to upgrade to the paid version. This move will help convince app startup investors of the earning potential of your mobile app. Its financial feasibility will determine whether investors can achieve a good return on investment (ROI). 

Why An MVP Is The Right Choice For A Startup? 

Developing a full-fledged app to draw investors may be a risky choice for a startup. Not only is this option costly, but development will take longer, and your app will reach the market later. But an MVP is far cheaper and quicker to complete since it has the bare minimum functionality.

More importantly, after releasing the MVP, your potential investors can ascertain its viability. They’ll gauge market fit, target audience reaction, and overall feasibility. You’ll also have access to valuable analytics, which you can share with potential investors. And you’ll also have proven that you’re committed to the project and have a capable team able to release an app on time.

In Conclusion

Every startup company dreams of creating the next Instagram, Telegram, or TikTok and taking the app world by storm. While it’s not easy to develop an app that gains such massive traction overnight, it’s not impossible either.

One of the best ways to give your app a fighting chance is to attract the right investor to fund your project. And you can do this by creating an MVP that shows significant growth potential. Contact us today to learn how NS804 can help you develop apps and MVPs that turn heads!

Mobile UX Best Practices For User Retention

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User experience denotes the ability of any virtual object or material to be accessible, understandable, and easy to use. When a user logins into your mobile app or website, what features do they find that compel them to “come back?” Think about how long it takes for a user to return to Twitter after trying out a new application when there are millions of mobile apps out there.

Keeping the user retention up can be a daunting task, especially today when a sea of applications battles up in popular app stores. Yet, there are practices and steps that you can leverage to stay at the top of the game.

Our colleagues at NS804 share the best practices for mobile UX user retention to help keep your users engaged through a superior UX design. Apart from the discrete functions, the overall app’s design makes or breaks it. Keeping the right mix of customer experience, features, and support can go a long way when user retention is low.

1. Fluid User Experience

Completing actions from start to end is an optimal solution for any app. The linear app flow estimates the time needed to conduct any activity, providing a clear view of what the app has to offer. With a clear-cut direction – users will not feel lost swiping through multiple screens. One action in every screen will simplify the process, keeping unnecessary complexity out of the equation.

2. Attractive First Impression

For users to visit your app for the second time, you need a great first impression. The first few screens must be simple, succinct, and appealing, tucked in one package. The overall UX design in the first few pages should host all the core functions, clearly explained. It’s advisable to declutter irrelevant information to separate the wheat from the chaff.

3. Mix with Animation

Motion design is gradually taking the front seat in the app market, especially after the release of the iPhone X. With gesture-based techniques now becoming a spotlight, animated hints help users become aware of app functionality. Animation clarifies the relationship between AI elements while maintaining the overall app smoothness.

4. Use HD Images in Correct Order

App users value relevant content that matches the logical order and structure of UI elements. So, it’s advisable to maintain a set of high-quality images. App owners must set enhanced visuals that highlight certain elements and significant information. In our experience, contrasting colors work best sometimes when users are forced to take desirable actions.

5. Deliver Personalized Content

Conveying messages in a language best understood by users immensely helps to keep them around. App users are exposed to different content every day – from TikTok videos to fresh, sizzling tweets on emerging socio-economic issues. Some of the content the app users are engaged in is confusing to navigate through. That’s why it’s advisable to personalize app content with relevant emoticons and images and provide content that conforms to your target audience.

Note that emoticons also offer a great way for users to interact and rate certain aspects of your application. This informs you about any potential future improvements.

Contact NS804 to obtain useful insights on using UX best practices for user retention.

Enhancing User Acquisition and Retention Strategies

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There’s no doubt that a central tactic for driving mobile app success is achieving user acquisition, engagement and retention. However, without an effective acquisition and retention strategy that keeps active users around, higher rates of downloads won’t yield any lifetime business value.

Mobile app engagement and retention are two critical metrics that give a clear and accurate insight into the success of any mobile app. Lower app retention and engagement rates are a sure-fire recipe for disaster.

App developers, brands, and enterprises must know that achieving sufficient app engagement and retention is difficult. For instance, Statista reports that only 32% of mobile users will return to a mobile app ten times or more after downloading. What’s even surprising is that a whopping 25% of users will abandon an app after one-time use.

Enhancing user acquisition, engagement and retention leads to an active user group that drives leads and sustains growth. The following tips for increasing user acquisition and retention will help you reduce your app churn rate and help your enterprise see the desired ROI and the results it anticipates from your app investment.

Let’s delve right in!

  1.   Efficient Onboarding

While it may seem simple to welcome users to your app, not all apps kick-start an efficient onboarding process. Therefore, it’s advisable to make your onboarding process as simple and as efficient as possible to initiate user acquisition and retention. The more difficult it is to use an app, the more likely new and existing users will abandon it.

Some of the ways to simplify the user onboarding process include:

  • Cut down the number of steps required to set up a new account — and capture multiple registration platforms (Facebook, Google, Twitter, and others)
  • Educate users throughout the onboarding process to launch the app’s functionality, but don’t overload users instantly.
  • Teach and educate through actions and pointers to show the main gestures in the app’s functionality.

An efficient onboarding process equals faster and easier user acquisition and engagement.

  1.   Track Data Early Enough

To accurately evaluate and measure data and improvements, you need to start tracking your app’s data early enough. Early data collection and tracking will give you what you need to evaluate performance. It will also help you fast-track which features and strategies affect engagement and retention.

  1.   Push Notifications Right Away!

Users who experience personalized brand interaction are reportedly more likely to return to a mobile app for ten or more sessions. To put it simply, if you walk into a retail outlet and you aren’t acknowledged, you’d most likely feel disgruntled. Consider app experience the same way.

An app interaction can be as simple as sending a push notification, thus providing valuable information as users leverage the app. Successful mobile applications use this approach to shape the customer’s journey. They’re strategic and thoughtful in how they access and engage new users. For instance, giving relevant retail deals based on user patterns and geo-location are clever approaches to promoting app retention.

  1.   Offer an Incentive Program

If your business model allows you to offer loyalty or a reward program, it’s vital to capitalize on this opportunity. Not only do reward and loyalty programs incentivize users towards the app, but they also make users feel recognized and part of the brand.

Realize that apps that utilize in-app purchases as a monetization approach, especially the quick router set-up (QRS) applications, offer time-sensitive discounts. However, freemium mobile apps can be incentivized with usage-based discounts instead of monetary benefits.

  1.   In-app Messages

The more disposed your app experience is with your users’ needs and preferences, the more likely users will continue using the product. Brands utilizing in-app messaging to communicate with users will see a retention rate within a month.

In-app notifications denote notifications that don’t demand immediate action or response but are altogether crucial in the customer’s engagement journey. These messages can capture notifications or warnings about version upgrades, app issues, or payment failures. Therefore, remember that not every notification you see is relevant to every user. Fragmenting your audience ensures the information you convey is relevant to their needs and expectations.

Contact NS804 to discover how your app can respond to new user acquisition, engagement and retention needs.

 

Mobile App User Retention: How iOS And Android Users Differ

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How To Optimize Mobile App User Retention

When it comes to mobile apps, one of the main priorities of developers and programmers alike is user retention. Mobile app user retention is incredibly important to building a long-lasting application that generates continual success for your agency. Therefore, finding ways to boost and optimize mobile app user retention is a constant endeavor. Mobile app users are extremely finicky. This is because of the hyper accessiblity and super saturation of the mobile app market. In other words, when a user is unsatisfied with a mobile app experience, they’re highly likely to move on from that specific application. Then, they’ll replace it with a comparable one. In fact, user experience is one of the most vital factors in determining whether mobile app users will continue to use your app or not.

Understanding and accepting that the mobile app market is so volatile in terms of user retention, will help you to identify tactics and strategies aimed at boosting and optimizing mobile app user retention.

Different Device; Different Features

In talking about the mobile app market, it’s important to distinguish between the various marketplaces. For instance, the two most common are by far, the Apple app store, and the Google Play store. This is important to separate because the devices and operating systems of these two categories differ wildly, offering the users an almost entirely different experience. One of the main differences between iOS and android programming is the flexibility. Android prides itself on providing a platform in which users have nearly endless possibilities and complete customizability.

This is an absolutely stellar feature for some, especially the more technically savvy, as they essentially get an open-sandbox type experience. The drawback here is that unfamiliar or amateur programmers or developers have a higher level of risk exposure. slightly less security built into the software innately, and a higher rate of applications in the store that are bug-ridden, clunky, or simply incomplete.

Apple, on the other hand, provides slightly less creative flexibility in their software and programming. However, they make up for this lack of unending possibility with bolstered security. Additionally, there is a much lower rate of bug-ridden applications found in the Apple App store.

Understand Your Demographics

Another important realization to make when working on mobile app user retention is that the demographics differ. Not only between devices, but also between niche-markets in the mobile app space. The reason this is so vital to understand is because different demographics of consumers often showcase varying consumer behavior habits. For example; there’s a general trend that iOS users are more likely to make in-app purchases and spend money on applications in general.

Equipped with this knowledge, your team can choose how to most appropriately monetize your application. With an iOS app, including a robust in-app marketplace where users can make purchases will yield a higher result than it would in an Android version. On the flip side of this, an Android app benefits from other monetization techniques, like selling ad-space.

A Quick Summary

Mobile app user retention is the name of the game, no matter what your application is. And in such a super saturated marketspace, user retention must be made a priority.

For more information on mobile app user retention, or development in general, keep browsing NS804; the proud app developer of the everyday appreneur.

When Should You Create A New App Versus Updating Apps?

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When deliberating over updating apps versus creating an entirely new app, appreneurs face a serious dilemma. Will updating their existing apps continue to excite users, or will a new app take their business to the next level? We take a deeper look at both and answer several questions that you may have.

1. Should You Ever Stop Updating An Old App?

There are several reasons why you’ll want to stop updating an old app. For one, it’s so old that the user base has dwindled significantly, and it’s no longer feasible to provide updates. Secondly, it doesn’t run well on newer hardware, and an app update won’t take advantage of modern chipsets. Thirdly, your codebase has become bloated and unmaintainable that your app would benefit from a complete rewrite.

Of course, there’s always a risk that you’ll disappoint your loyal users if you stop supporting a much-loved app. Ensure that you don’t alienate these users by communicating that you’ll create an entirely new and improved app that will replace the older app. And make it easy for them to move to the new app via an effective onboarding process.

If you’ve invested heavily in an older app, it’s not necessary to abandon it. You can still refactor the codebase and keep releasing it to your existing customers. But even if you do a complete rewrite of your app, you can still launch it with the same bundle ID and app name, and your users would get it.

2. Is Updating Apps More Time Consuming Than Starting Over?

If you’re working with an experienced development team, then updating apps shouldn’t take much time. The team should regularly provide minor and major updates throughout the year to keep these apps relevant. And these updates will take the form of additional content, bug fixes, enhanced functionality, new monetization options, platform compliance, and security patches, to name a few.

However, it’s important to mention that it takes several weeks for Apple’s App Store and Google Play to approve bug fixes and updates. A competent team will make several fixes before submitting a revised app to the stores. Thus, saving valuable time and ensuring that users have the most up-to-date app available.

3. Are Your New App Design Ideas Limited By Old Code?

Whether we like it or not, a piece of software will always face obsolescence at some point. No matter how advanced and innovative your app is, it’ll become obsolete eventually. 

For example, you may want to implement new app design ideas that take advantage of the bigger screen real estate of foldable phones. But your older apps were designed for smartphones with single and smaller screens. You decide to roll out an update that resizes your app for foldable phones, but users complain that it feels shoehorned and that the User Interface (UI) doesn’t feel native to their phones or that the User Experience (UX) doesn’t feel quite right.

You may be able to implement these new features with an app update. If you’re refactoring your codebase and following software best practices, then you should be able to make the necessary changes. However, if this isn’t the best solution, consider rewriting your app to take advantage of the latest smartphone features.

4. How Often Are Users Updating Apps?

Every time you release an app update, ensure that you’re monitoring how often your users are updating your app. Why this is so important is because it tells you if users are still interested in your app. If they’re not regularly updating, then it’s likely that interest is waning.

Furthermore, you must gather and analyze user feedback to determine what users truly want. Perhaps, they’ve grown tired of your app, as it no longer provides them with features they find valuable. Or your app’s lagging behind competing offerings, and you’ll need to create an entirely new app to remain relevant.

5. Is A New App More Profitable Than Updating?

It largely depends if your app can retain user interest over a long period. Consider the costs associated with updating your app every year, which is approximately 20% of your initial development costs. Within five years, you would’ve spent about as much on updating an existing app as you would on a new app. 

If an existing app can retain profitability over five years or more, then updating makes sense. But if an app doesn’t retain a sizable user base over this period to ensure its profitability, it’s better to create a new app. Moreover, you’ll likely attract more potential users and expand your user base with a new app, provided you also properly market and promote it.

Another side benefit of releasing an entirely new application is for listing purposes in the app stores. When you launch an app for the first time, it will get listed in the ‘what’s new’ section. Inevitably, this will enhance your app’s visibility and help you draw new users that you could never reach before.

6. Did A Major App Update Perform Well Or Not?

A major app update will increase brand loyalty as long as you provide users with the features they want. But it can also go horribly wrong if you’re not careful. When you’re implementing additional functionality, this inevitably increases your costs. Ideally, you’ll want to monetize these extra features, especially if users find these valuable. However, it’s also possible that users don’t want to pay for these features, meaning that you won’t see a meaningful ROI.

7. Can You Transfer User Settings To A New App Easily?

Do keep in mind that there are often compatibility issues when attempting to run older apps on new hardware. But compatibility issues don’t end there. If an older app uses a different file format from a new app, transferring user settings will prove difficult.

Of course, a competent developer will offer a workaround that allows users to transfer their settings. However, it’s always good practice to implement commonly-used data formats such as JavaScript Object Notation (JSON). All your apps should parse data with this format to make it easy for users to move to your latest app without inconveniencing them.

8. Is It Too Difficult To Add New Features To Your App?

It shouldn’t prove too difficult to add new features to a well-designed and engineered app. If you’re working with an experienced developer, such as NS804, updating apps won’t be a problem. But if your app has become bloated after several updates or suffers from technical debt, it will become hard to maintain. Moreover, adding new features will only make your app more unstable while negatively affecting its usability.

It’s crucial that your projects allow you to implement your new app design ideas. Users are always looking forward to features and improvements that make their favorite apps more engaging. Therefore, an outdated codebase can become a liability if it’s hindering you from moving forward with your ideas. 

9. Will A New App Boost Your User Base?

There are no guarantees that your latest app will succeed if you release it out in the wild. It’s always easier and less costly to promote an existing app than an entirely new offering. But if you want to know if your new app design ideas are feasible, then it’s best to create a minimum viable product (MVP) to measure interest. After all, it costs less and takes less time to make an MVP than a full-fledged app, which inevitably reduces your risk.

Once you’ve ascertained that your MVP has gained traction with users, it’s time to scale. You can now move ahead and implement more of your ideas that’ll differentiate your app in a crowded marketplace. Be sure to market and promote your latest app to reach new users and increase your user base. Contact us today to learn how NS804 can help you create a new app that engages and excites your users.

Increase App Retention Among Remote Teams

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Remote Teams and App Retention

There’s no arguing it anymore. The digital era is here and it’s here to stay. While a more digital world has swiftly become the new normal, businesses are still adjusting. This means remote teams, digital conference calls, and no more “office hours”. That said, however, many organizations are still patching together digital solutions. Consequently, leaders, managers, and developers alike need to have their thumb on the pulse of the mobile app market. Doing so, will give your firm insight into some of the factors that drive app retention. Especially in remote teams.

When analyzing the user base of your applications, it is important to remember that the application market is a growing, evolving, and saturated one. As such, users are typically extremely quick to bounce from one application to another after a single negative experience or misstep. That being said, it’s vital that your app development team is diligent and detailed in their user base analysis.

Focus On Full Customization For Business Apps

This seems like it should be a no-brainer, but there is actually a lot of ‘plug-and-play’ type of software on the market. While that type of technology is certainly useful in specific contexts, it limits a remote team’s ability. Rather than using traditional methods or templates to create run-of-the-mill business applications, take a more customizable approach.

Developing custom enterprise applications for businesses and remote teams will enforce them to double-down on their commitment to your application. Ultimately driving app retention and creating a user base that’s less likely to jump ship. Additionally, each organization and each remote team is slightly different, and has different needs. Addressing the specific needs of any single remote team is best accomplished through personalized and customized enterprise applications on which that team can dependently rely.

Improve UX Design

Design is a major influencer in the world of consumption. Not only in art or architecture but in virtually every industry. From the cereal-box industry to the auto-industry; design is a key ingredient to the success of any product or service. The same is specifically true in app development.

The user experience is one of the most telling aspects of an application, and it starts as soon as the user opens the app. From the design of the loading screen to the flow of information on the application itself, to the ease of functionality and navigation. Prioritizing the UX design in your mobile app is sure to increase your app retention rates.

Listen To and Incorporate Feedback From Remote Teams

It’s becoming more and more accepted that people simply want to be heard. When it comes to developing enterprise applications, there is an entire well of value in mining feedback in all its forms. Combing online reviews, soliciting user surveys, and addressing user comments in application updates will show your user base that you hear them, leading to an increase in user-loyalty and app retention.

Finally, if it makes sense for your business model, there are ways you can incentivize remote teams to choose your enterprise application over your competitions.

For more information on app retention in remote teams, or anything else mobile app development, visit NS804 today. NS804 is the mobile app developer of the everyday person.

Mobile App User Acquisition: 9 Tips For Attracting New Users

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Embarking on the path of mobile app user acquisition is undoubtedly challenging. It’s especially tough for developers launching their first app and have limited or no experience in marketing. And, even seasoned developers may struggle to attract new users in today’s competitive marketplace. To help demystify the process, we offer nine handy tips for attracting new users to your upcoming app.

1. Why Do You Need To Create An MVP First?

It costs approximately $ 37,500 to develop a simple app and over $ 500,000 for a complex application. Now, let that sink in! For many appreneurs and enterprises, it’s a significant amount of money that shouldn’t go wasted. The last thing you’d ever want is to invest in an application that fails to deliver ROI. 

Unfortunately, this is an all-too-common occurrence for many enterprises launching their apps in today’s marketplace. And this happens because they release applications without having a grasp of what users truly want. 

But there’s a smart way to gauge user interest without spending too much time and money on a project. Focus strictly on the essential features of your app by developing a minimum viable product (MVP). If your MVP gains traction, then you know that your app has potential and worth developing further. A typical iOS MVP example is releasing an app only for iPhones on launch day. Once the app has gained traction, it makes sense to release a future iteration on tvOS with additional features that suit this platform. 

2. Why Should You Focus On App Store Optimization?

A critical app marketing strategy that you shouldn’t ignore involves app store optimization (ASO). Now, why is that? In simple terms, over 50% of users who choose to download an app do so by browsing through the App Store and Google Play. Thus, spend time and effort optimizing your app store page as you would your website.

There are several key ways to go about this that will bring about positive results. Firstly, come up with a catchy title and tweak your description so that these resonate with your audience. Make sure to keep these simple so that it’s easy for users to remember and understand what you’re conveying. Secondly, ensure that your icon and screenshots are visually pleasing and that your unique selling proposition (USP) is on point. Finally, keep a close eye on your metrics and tweak your storage page when necessary.

3. What Types Of App Marketing Work Best?

There are numerous ways to market your app, but you need to be careful about how you go about this. The type of app you make and the platforms you target will undoubtedly affect your app marketing strategy. Therefore, you’ll need to do extensive research before embarking on your marketing endeavors. Be sure to find out as much as possible about your target audience and competitors.

We’ve already mentioned the importance of ASO, which every app developer and marketer shouldn’t neglect. However, there’s more you can do to cut through the noise and get your app noticed. Start marketing early by publishing blog posts and creating videos showing how your app is coming along. A side benefit of this is that it allows you to gauge user interest and even receive feedback. Take things further by running polls and surveys to learn more about what features your potential audience wants.

Prepare both a physical press kit (PK) and an electronic press kit (EPK) to hand out to the appropriate groups, such as bloggers, influencers, and the media. These press kits should include a company description, staff bios, contact information, main features of your app, screenshots, relevant case studies, press coverage, and any awards received. Also, ensure that its graphic design is high quality and in line with your brand identity.

Distribute your PK to the appropriate parties at conventions and trade shows. And send your EPK via email or a file hosting service such as Dropbox. When approaching influencers and journalists, always establish rapport before sending your EPK in an unsolicited email. By reaching the right people in the industry, they’ll likely spread the word about your app to millions of potential users.

4. How To Encourage More Referrals?

Once you’ve launched your app, you’ll gradually start acquiring users and building up a fanbase. And it’s these loyal users that can potentially become ambassadors of your app. According to recent studies, approximately 83% of satisfied users would recommend a brand, but only 29% follow through. But that’s because most apps haven’t implemented the right tools to run a referral program. So, consider utilizing AI that identifies these loyal users and incentivizes them to refer your app to their friends and followers.

5. How To Increase Positive App Reviews?

Today’s users don’t have the time and patience to download or purchase lackluster or unappealing apps. Thus, they always read through reviews to decide whether or not to install yet another application on their smartphones. That’s why you must encourage your audience to leave a review after using your app. Include a pop-up notification that asks your users to leave a review and rating on your store page. If your app offers them a satisfactory experience, then it’s likely that they’ll leave positive reviews.

6. How To Improve Mobile App User Acquisition With Demos?

If you’re developing a paid app or subscription service, it becomes much harder to gain users. But you can sweeten the deal by offering a free trial or demo of your app, making users feel more confident to try it out on a whim. The trial version allows users to access all your app’s features for a limited period. Once the end of the trial period draws near, it notifies them to upgrade to the paid version so that they can continue enjoying the app’s key features.

7. What Are The Best Organic Mobile App User Acquisition Strategies?

Several effective organic mobile app user acquisition strategies can make a difference to your marketing endeavors. Start by leveraging all your social media channels by regularly engaging with your followers. Post engaging and relevant content that leads your audience to your store page. Furthermore, improve your website and SEO by creating articles, ebooks, infographics, and videos that provide value. Make sure to rank for the right keywords to drive traffic to your website and app organically.

8. How To Find Influencers To Test Your App?

Ideally, you want to find the right influencers and build long-term relationships with them. Not only will they promote your app to their followers, but they can also test your app and offer valuable feedback. Now, it’s relatively easy to find influencers on all social media platforms. But you’ll need to contact individuals that will actually be interested in working with you. Thus, only get in touch with influencers, which are in an industry or niche where your app will be useful.

9. Why Should You Create A Demo Video?

No app marketing strategy is complete without creating a demo video. Many users, particularly young adults in the 18-34 age demographic, enjoy watching YouTube videos. They prefer watching short and engaging videos instead of cable TV. Moreover, they’ve become accustomed to watching 30-second mobile ads and love to share videos on social media. That’s why it’s essential to create a short demo video for your mobile landing pages to drive interest.

Final Thoughts

When it comes to marketing apps and acquiring new users, it makes sense to utilize various methods. There’s no one-size-fits-all approach since your app, audience, and budget will largely determine the best course of action. Contact NS804 today to find out how we can help you acquire new users for your upcoming app.

9 Things You’ll Only Get With Custom App Development

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Custom app development seems challenging, but it’s the best way to create amazing applications. While templates promise an easy and quick turnaround for mobile app developers, these seldom deliver optimal results. Businesses and professional developers don’t want to release apps that look and feel second-rate. Instead, they prefer to release apps that improve their reputation and enhance user engagement. We provide several reasons why you should custom develop your next app below.

1. Completely Custom Look Unlike Any Free Templates

When developing an app, it’s often a good idea to consider the options available to you. Do you build it entirely from scratch by taking the custom app development road? Or do you use free templates that will radically reduce initial cost and time factors? The latter may seem more enticing, but it’s not the wisest choice if you want your app to stand out.

Ideally, you want your app to be a showcase for your unique brand. You want your User Interface (UI) & User Experience (UX) to comply with the Visual Brand Language (VBL) that defines your company. Free cookie-cutter templates won’t do your brand justice, as the colors, shapes, and typography won’t match with your VBL. Thus, you’ll ultimately cheapen your brand and cause users to either question your design choices or disengage altogether.

But if you choose the custom development option, then you can make your app shine. Your application will fit your company’s existing product range, which reassures existing customers and makes it appealing to new users. Moreover, the development team won’t need to modify and shoehorn the boilerplate code and free templates. That gets messy, quickly! Instead, they’ll build the app from scratch and enjoy the benefits of a cleaner and more maintainable project.

2. Extend Specific Business Functions

Another benefit of developing a custom mobile app is that it’s easy to add or extend functionality. In particular, you’ll want to extend specific business functions that facilitate more efficient customer interactions. 

At first, you may decide to release a Minimal Viable Product (MVP) to test the waters. Then, once your app gains traction, you’ll want to add functionality that will bring users closer. These could include in-app purchases that allow users to buy products and services, a point system to build customer loyalty, and social media integration to allow users to share your company’s content in a fun way.

3. Give Users Something New

We can’t stress enough how important it’s to keep users engaged. Even after a successful launch, your app can quickly lose traction if users become bored. After all, they have tons of other cool and innovative apps to choose from in the App Store and Google Play. 

Make sure to keep your app fresh with regular updates and by adding new features that excite users. Always listen to feedback since users often request features that will enhance their experience. However, only add new functionality that fits your custom mobile app and business goals. For example, some users may request the addition of Augmented Reality (AR) functionality. But this won’t work well with your e-commerce app and unnecessarily drive up development costs.

4. Increased Compatibility

Mobile devices and systems continuously evolve, which means that appreneurs should keep up with the latest developments. If we take a quick look at the global mobile operating system market, Android’s leading with a 72.48% market share while iOS comes second at 26.91%. This bit of information may entice you to support the Android platform for your upcoming custom mobile app. 

But which Android OS should you support since there are so many versions? 

According to AppBrain, Android 10 leads with a 34.2% market share, Android 9.0 (Pie) at 23.1%, and Android 8.0-8.1 (Oreo) at 17.1%. By supporting these versions, you’ll inevitably increase compatibility with the most current devices and systems. It’s also worthwhile updating your older apps to run well on recent generations of operating systems.

5. Improved Security Features

In recent years, a plethora of high profile hacking cases has made the news. And with the COVID pandemic and subsequent lockdowns, more people are working from home than ever before, which has only increased the rate of hacking attacks. Thus, businesses and individuals have become increasingly sensitive to these types of incursions. 

There’s nothing worse for your reputation if hackers use your app as an attack vector to illegally access users’ mobile phones. That’s why the custom app development process should always encompass the most effective security features. Include two-factor authentication that users can enable, giving them extra protection and peace of mind.

6. The Latest Custom Mobile App Features

Take the time to simplify your UI & UX to make your app more accessible to a wider demographic. Furthermore, include customization features whereby users can easily change background images, colors, and fonts. Don’t forget to add a night mode to protect users that suffer from light sensitivity. And include an offline mode so they will continue using your app during Internet outages.

7. Make Changes When You Want

Your app won’t remain static. It’s a dynamic product that will undergo change during the development process and after its launch. However, templates and platforms often hinder these changes since they come with existing assets and code. Therefore, development teams have to waste valuable time modifying code and templates to suit their needs. 

But this isn’t a problem with a custom solution that’s more cohesive. Developers know how every piece of their application operates and to implement changes without introducing new bugs or breaking it altogether.

8. Match Your App And Business Goals 

Always consider your business goals when embarking on the development process. And ask yourself what you want to achieve with your upcoming app. Very likely, there’ll be an overlap between the direction of your app and your business goals. But you’ll only be able to achieve great results with a custom solution since it’s hard to find templates that will match your business goals down to a tee. Keep your vision focussed, and build your app in a way that makes it entirely your own.

9. Professional App Developers

It’s easy finding freelancers on various job boards and freelancing platforms to develop your app. But is that a good idea? Well, if you’re working on a hobby project and just want to test the waters, hiring a competent freelancer could be feasible. But if you’re developing an app for your business and expect professional results, then you’ll need to work with an agency.

Freelancers will often play up their list of credentials to attain work. And while some freelancers do good work, they seldom stick around to offer support after the project ends. This leads to problems, especially when you need to fix bugs after you’ve launched your app. You’ll find that the freelancer has moved on to the next project and isn’t available for fixing bugs. 

Agencies, on the other hand, are far more accountable to their clients. They have a reputation to uphold and must comply with various laws and regulatory bodies to stay in business. Any reputable agency won’t leave clients high and dry if they experience issues with a finished app upon or after release. They’ll offer their advice, expertise, and support during and after development. And if you’re seeking mobile app development in Virginia, then don’t hesitate to contact NS804 to assist you with your custom app development endeavors.